• 1.0 out of 5 stars

    iPad Smart Case falling apart

    • Written by from Sioux Falls

    I've had the smart case for about 2 years. About 6 months ago the seam started splitting apart. Now it is apart on two and a half sides. BAD product quality. I know it wouldn't last for ever but using glue? Why not stitched? $50 is a lot to pay for something that only lasts 18 months on a $1000 iPad purchase! Shame Apple!

  • 1.0 out of 5 stars

    Design Flaw: Very uncomfortable to hold - edges too SHARP!

    • Written by from Aliso Viejo

    If you're like me and you like to kick back on the bed or couch and surf the web or read emails, this product will hurt your hands. The edges are too sharp. Apple, you need to round the edges of this. I spend $55 on this and I want my money back! Let me buy it again once you repair this design flaw!

  • 1.0 out of 5 stars

    Terrible, don't buy!

    • Written by from Aguada

    This product won't last. The concept is great, but unfortunately the products braks after use putting your iPad at risk. The sides of the case are glued to the frame the goes around the iPad and connects to the top cover. After use, the sides separate and the iPad can slip between this space. We bought three (3) of these Apple Smart Cases at my home, and all three of them have the issue. Do not recommend.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Expensive and NOT durable

    • Written by from Topanga

    For the price of this thing I expected it to not fall apart at the seams within 18 months of at home use. My iPad actually fell out of the case through the split in the seem and smashed the corner of the screen. I am very disappointed in this overpriced product .

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Falling Apart

    • Written by from Norfolk

    I was pretty happy with the case when I first got it - snug fit, light, microfiber liner of the front cover was a plus. Only down side was the sharp, exposed seam, which isn't particularly pleasant for holding, and seemed like a possible locus for stress and failure. I should have seen it coming, but I had been very pleased with the Apple case I used on my iPad 1 for 2 1/2 years. Within 3-4 months that protruding seam started to separate and now at the 7 month point it has opened up along all 3 exposed edges and is on the verge of total failure.

    This quality of this version is just pitiful and should be an embarrassment to the product designers at Apple. Did anyone do any testing before pushing it out the door?

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    HORRIBLE case

    • Written by from acworth

    What a fail in my opinion. I was excited that they put a back on it, and it has potential, but they made a mess of it. It's SUPER flimsy and bendy, and feels like it has the potential to get torn up in days. The inside is very soft, which I love, as is the outside... but then they added this 1/4" lip to the whole back, that feels SO rough on the hands it's like they forgot to finish it. The rest of the case is smooth, and then the edges feel like a hard plastic packaging that wasn't filed down. Awful to hold. I know they made the lip so that the cover would lay flush to the case, which I guess was to prevent if from flopping open, but all it does is make it difficult and annoying to get open, and the back just flops around when not in use. Terrible design. Stick with what you know, Apple. Throw this one in the dumper.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    • Written by from Toronto

    Never expected something this poorly designed from apple. disappointment

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Falling Apart

    • Written by from Riverview

    Started falling apart 4 months after I purchased it.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    BUYER BEWARE! This case blows!

    • Written by from Millburn

    I bought an iPad with Retina Display when they were first released (3rd Gen., already had a 2nd Gen.), from the website and ordered this case with it. I requested both case and iPad personalized, (very nice laser etch, by the way). I ordered black 64GB with Verizon but got 32GB with WiFi. Not happy. Personalized and unreturnable... I have kept it and it did what I asked of it. Connecting to my iPhone, same thing for the most part. But wanted to use iPad for video stream and GPS, keeping iPhone available. Only AT&T allows talk and use of data at the same time, in USA and I use Verizon. Because everyone that has it knows that AT&T really s*&ks!

    About the case. I bought a Product Red version, personalized as I said.

    1. The case has never stayed properly shut. The magnets just don't keep it closed. It has gotten worse over the year that I have had it. Same problem as the Smart Cover, (I have a gray Smart Cover).

    2. Rolling into a stand was a cool idea. I was hoping that Apple had improved on the Smart Cover, whose magnetic hinge NEVER STAYED PUT. Well, new problems arose with the newer design. It wouldn't stand securely in the tall position and it would droop in the low position.

    3. The case started to fall apart within weeks. The bottom seam started to peal apart.

    4.The material the case is made of seems to attract dirt. Cleaning it is no big deal, but come on.

    5. I have ended up using it as secondary protection, keeping the iPad with the Smart Case on in a separate zippered sleeve case. Which is exactly the opposite of what I wanted when I bought the Smart Case. A simple and elegant, integrated solution. It turned out to be anything but...

    I will be buying an Apple iPad Mini Retina with Verizon service and 128GB, very soon. I won't be buying another Smart Case. LifeProof's NUUD seems to make more sense even though it's going to cost me more that twice as much... I don't really know why I care. I bought Apple Care as always, yet never have had to use it..

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Short on Durability

    • Written by from Saint Paul

    After 18 months the seal that binds the top and bottom of my iPad Smart Case began to separate. I would expect that a fifty dollar case would longer with normal daily use.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Very Disappointing!

    • Written by from Brick

    I loved the case when I first purchased it in red, but it was short lived. Aside from the fact that it didn't quite fit as snug as it should have, it fell apart within such a short time. The lip that goes around the front of the iPad screen had become completely unglued from the back of the case. For this price, it should have at least lasted a tad bit longer. Not only do I deeply regret this purchase, but I should have held onto the receipt. What a waste.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Not sturdy for classroom use.

    • Written by from Hatboro

    I purchased this cover to hold my school appointed iPad but I am disappointed with the quality. I have had this case since June and was first pleased with it's slim design. I appreciated it being light weight since I carry it around as I teach. Last night, I put the iPad in my book bag in what I thought was a safe manner. However at school, I noticed the cover was bent and appears to be separating. I expected an Apple product to be able to handle general classroom use considering it's high cost. I will not recommend this case for our classroom set of iPads.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Very bad

    • Written by from Alexandria

    Although it completely covers the ipad which is supposed to offer full protection for the screen and body, yet it gets very dirty easily, it is not will aligned with the ipad dimensions and buttons, by time the ipad falls out of the case easily which offers poor protection if the ipad is flipped or fall on the ground.
    I don't recommend buying it.
    the only thing that makes me believe that this is an Apple product is its price

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Did not like and returned it

    • Written by from Media

    This is a very expensive case and I really was hoping it would be fantastic but I was very disappointed. The ipad 4 just fit into it. The corners were very hard to get to click around the device. When you went to hold it and folded back the smart cover, the side rolled off of the ipad. When you held it in both hands both the sides would roll off. It is padded so will protect the back and sides of the ipad but if the cover keeps slipping off to where you can't trust it at all and the ipad falls out - it's not worth the money invested. It's a shame. I think I would rather have had the back part of the case a harder material than the softer rubber. Hopefully Apple will redesign this case and make it worth the price they are asking.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by from bend

    I use my iPad all the time. I bought this case in January and by March the magnetic parts no longer worked and it never stayed closed. When I had the case open it also never stuck to the back of the iPad. This case is not worth what you will spend on it. I have found several other cases that are cheaper and work much better.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Don't buy this

    • Written by from El Cerrito

    This product is just awful. I had an urge to buy it, so I did. I have the iPad 4, and the case fits very loose. The stand is not so good. It wiggles back and forth. The polyurethane gets dirty so quickly. I got mine only a couple months ago and the glue adhesive is completely off. Some positive things about the case is that it covers the iPad well, which should be minimal considering the circumstances. This case is not worth $50, I've seen much better ones that cost a lot less than that. You should not buy this at all. I'll be a big waste of your money.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Changed it for another one

    • Written by from Mason

    The Smart Case is just that, a Case. I have to agree with other reviews, it does not close properly all the time, and almost all the time you want to stand up the iPad, it falls back. I purchased this based on the fact that Apple makes great accessories, but this time they failed.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Quite Unhappy

    • Written by from Hilo

    I have had this case for several months and am just disappointed. It gets dirty very quickly. It is loose, so a lot of debris and dirt gets trapped between the case and the iPad. The looseness of the case also makes it difficult to plug in the charger and occasionally covers the camera lens slightly. The typing angle isn't high enough, and the movie viewing angle is so wobbly that it has fell on its screen several times, because the table was slightly bumped. The cover doesn't stay securely attached to the back of the iPad case when open, which is one of the most annoying aspects. The edges of the case is sharp, which would look and feel better if they were smooth, and the glue on the edges of mine is already separating from the case.

    One thing I do like is the look of it when it is closed, but that is pretty much it. More color options would be nice, like black.

    Overall, is it worth the cost? No. Would I buy another? Not really, unless it was about $5-10.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Poor quality...

    • Written by from Bogotá

    My iPad Smart Case Dark Gray is about to be fully dismantled after less than 10 months of moderate use. Apparently, there is no guarantee. I think it is a very expensive product to make it be of such poor quality. Additional to this, Apple does not seem interested on what happens to these products after a certain time. I am very unhappy with this purchase.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by from APO

    The smart case looks like an awesome case and if it would fix and work like what is pictured I would have been extremely pleased. It fits ok but a little loose on the hinge side. When I roll the cover off to use it as a stand the iPad either stands straight up (90 degrees to the table) or falls forward towards the screen. Hopefully I'll be able to return it. I'm an American living in Japan and the Japanese are not big on returns and refunds.

    2 of 2 people found this useful