• 1.0 out of 5 stars

    Great idea, but required a little more "credit".

    • Written by from MOUNT DORA

    I love Apple products and find their designs genius, beautiful and typically flawless. I never expected to run into such difficulty with installing the iMac 24" VESA Mount Adapter.

    This was my successful installation process and I hope it helps others who run into the same issue -- the holes at the end of the flange don't line up with the holes in the mount adapter.

    1. I removed the stand from my 24" iMac.
    2. I aligned the hole in the flange with the pin on the back of the iMac and attached it per the instructions.
    3. I placed the mount adapter on top of the flange and attempted to bolt the two pieces together. The bolts only spun. I then noticed the flange holes were too low and not aligned with the mount adapter holes.
    4. An Apple forum member suggested removing the rubberized strips from the mount adapter to lower it for better alignment. For protection, I placed a tissue under each "foot" and removed the excess afterwards.
    5. Removing the strips didn't lower the mount adapter enough. I discovered the iMac's locked assembly had some more play. I carefully held the iMac while pulling that assembly out of the back case as far as I could -- a distance that appeared to be just what I needed. Here's where the extra credit comes in.
    6. While holding the assembly in the extended position, I placed 3 credit cards underneath to keep it in that position.
    7. While pushing on the bolts with a little muscle, I was able to finally bolt the two pieces together and finish the installation. The credit went back in my wallet and the smile was back on my face. :-)

    81 of 96 people found this useful

  • 1.0 out of 5 stars

    SHAME!

    • Written by from Portland

    This product is not up to Apple's usual and expected excellent standards. The big bracket does NOT align to the part they have you install in place of the stand -- the holes do NOT line up, it CANNOT be attached, a total waste of $39! BOOOOOO!

    56 of 96 people found this useful

  • 1.0 out of 5 stars

    total disaster

    • Written by from Lexington

    Had to call in IT Support just to get the stand unlocked and expose the screws to take off the stand. Having done so, now the flange has retreated inside the monitor where getting it out is going to be extremely difficult. The VESA adapter instructions say "Important: Keep the flange in the locked position" but not until the next step! What kind of brain-damaged product is booby-trapped like this!

    9 of 13 people found this useful

  • 1.0 out of 5 stars

    painful to install

    • Written by from Philadelphia

    I had a difficult time installing the VESA mount on an Apple Thunderbolt Display. One of the flange bolts stripped during the installation so I had to make do with only 7 bolts attaching the flange. Before I realized the threads were stripped I took the flange off and somehow the spring-loaded bracket (that the flange attaches to) snapped back into the monitor :-(.

    The "good" news is that I was able to pull the bracket back out of the monitor using a large paper clip formed into an ad-hoc handle. Once I hooked the ends of my handle into holes on either end of the bracket I could pull the bracket out with some force.

    I believe the spring-loaded bracket was locked as the manual asks - I used the plastic "credit card" to depress the latch and the bracket seemed very stable. Somehow, though, when struggling to attach the flange I managed to unlock the bracket. I think this is a very poor design that allows the bracket to snap back into the monitor and become nearly unreachable.

    I recommend attaching the flange to the bracket quickly once the bracket is visible, and once the flange is attached, not removing it again. I think if I had done that everything would have gone smoothly.

    Once I had the flange attached, attaching the mount adapter was pretty easy. By using the center bolt to dial in the position of the flange I could put both horizontal bolts in almost entirely by hand.

    This bolts in this kit are low quality. One flange bolt stripped and the head on one of the hex bolts was deformed by the included hex wrench. The included tools are garbage: I used my own Torx screwdriver and hex wrenches instead. IKEA furniture literally comes with higher quality tools and parts. For $40, this is really disappointing.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Not thought through

    • Written by from Council Bluffs

    The screws on this mount strip out VERY easy. Make sure to take your time and use the correct wrenches. The ones that are shipped are very poor! BE CAREFULLY installing this.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Torx wrench is a joke

    • Written by from Westfield

    Like other reviewers I had trouble using the flimsy plastic card to expose the screws on the back of my 27" imac. In trying to remove them with the included torx wrench I stripped the heads on several. Both the screws and wrench are sub-standard in quality and now I'm stuck trying to extract stripped screws.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Buyer Beware! Does not properly fit 27" 2010 iMac

    • Written by from Glendale

    There are other posts that refer to this problem and it is quite frankly shocking that it has not been acknowledged by Apple. In order to attach the Vesa mount, I had to jam 2-3 plastic cards (credit card shaped) beneath the Vesa flange to bring it high enough to attach the two final screws. Ridiculous. I wasted an hour or two trying to solve this problem, but thanks to the other reviewers was able to follow their lead and solve it.

    Buyer beware!

    13 of 22 people found this useful

  • 1.0 out of 5 stars

    Not compatible with EDU model A1311 (EMC 2496)

    • Written by from Edmond

    Not compatible with EDU model A1311 (EMC 2496)
    Their is no latch to allow base to move forward.
    The base brackets limit access to the screws, making this mount incompatible.
    The screws also have a different spacing than the bracket... why apple...why?
    Would be nice if all bracket bases had the same standard...

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Doesn't fit ??

    • Written by from San Francisco

    Following instructions, I easily removed the stand from the back of the Thunderbird display (that I bought a couple of weeks ago.) But for the life of me, I can't see how to attach the adapter flange . The piece that the adapter flange would fit onto is located "below grade" of the back of the monitor. I can't figure out how to lever the interior connector plate to a position where the (purchased) flange could be screwed on.

    Neither does the flange seem to fit into the slot in the back of the monitor.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Vesa Mount is a piece of Junk.....

    • Written by from Orange

    I love Apple products have 2 - iMac's - iPhone - iPad --bought a new Mac Book Pro 13" top of the line - Bought a Thunderbolt Display 27" 1st 1 I bought would not detach for the Vesa mount went down to my Apple store they replaced it I got 2nd Display detached but the Vesa mount will not easily attach to the Display the tork wrench and screws are a joke as well as the alignment. I do not understand why they would need to make attaching a Display so labor intense. I spent 2-3 hours on 2 different days trying to get this built...I was so upset I almost tossed the display through a window needless to say all 4 items are getting returned Mac Book Pro- Vesa Mount - Thunderbolt Display- Bretford Stand...Thanks Apple for wasting my time..
    Mike

    5 of 9 people found this useful

  • 1.0 out of 5 stars

    First step

    • Written by from Shelby Twp.

    I couldn't even get past step one, getting the stand off the back of my monitor. I spent 2 hr. Sliding that card up to the latch and never could get to the screws to release the stand. So it may be an excellent product but I'll never know.

    2 of 6 people found this useful