Customer Reviews and Ratings

3.5 out of 5 stars

Based on 249 reviews

  • 1.0 out of 5 stars

    Weak router for a home network

    • Written by from The Woodlands

    I'm guessing the TC 2TB is great if you have a small network (3 ethernet ports or less). BUT if you plan on using the TC 2TB for routing you entire wired house plus your wireless needs, good luck. Once I started adding on 5 or 8 port gig switches, the entire network slow down and would stop working completely.

    If you have Apple TVs or Sat. stay away from the TC 2TB. I just waisted 3 days of my life troubleshooting. If Apple came out with gig switches and a router capable of handling more traffic, I might write a better review.

    34 of 50 people found this useful

  • 1.0 out of 5 stars

    Dead in 2 years

    • Written by from Orlando

    Like most folks have said this was great until it stopped.

    This was my second TC that died within 2 years. I had the good fortune with the first one to at least die within warranty. This one was a refurb (which I've had great experience with Apple refurb products) and once again it died. Doesn't even light up. Looks like the major issue with the product is the power supply.

    Do yourself a favor and buy the Airport Extreme instead and attach a hard drive. At least that way you have hard drive storage expansion options.

    Apple should ditch the TC product if it can't get it's quality control straigthened out. At this point is only a drag on the legendary Apple brand.

    64 of 73 people found this useful

  • 1.0 out of 5 stars

    My TC died after the warranty ran out.

    • Written by from Shreveport

    It took forever to back up everything. Use the cloud.

    41 of 67 people found this useful

  • 1.0 out of 5 stars

    YES AND NO

    • Written by from MONTEREY

    Bought a TC some 3 years ago. I have never had anything up and running falwlessly so fast....home network, desktop, pc, backup's, printers, iPhones, etc......I was completely sold on this product!!! then like many others I now see, time came up when the TC decided its usefull life had come to an end, and simply died a year ago. After 12 months I decided to re-consider replacing it so I came to the site and after reading all comments have decided, NO WAY! NO MORE TC'S FOR ME!!!

    58 of 79 people found this useful

  • 1.0 out of 5 stars

    Major Disappointment! Does NOT last. Waste of $!!!!

    • Written by from Princeton

    As with so many other reviews I have seen on here, our Time Capsule worked perfectly fine for about two years and then just quit working. It will not even power up and of course the warranty is no longer valid. I would guess that a lot of these great reviews will turn into one star reviews within two years. It would be a great product if it would just KEEP WORKING!!!!!

    70 of 80 people found this useful

  • 1.0 out of 5 stars

    unreliable, constantly needs resetting

    • Written by from Phoenix

    This is the worst apple product I own. It needs constant resetting and the backups can take hours. Seriously, I have to keep my machine running for 7 hours to let it back up. Don't waste your money on this product for the back up functionality it purports to provide. It's not worth the hassle.

    40 of 48 people found this useful

  • 5.0 out of 5 stars

    Great Hard Drive

    • Written by from Hanover

    This product works ! The only problem with it- it needs enough space around and and it needs to sit in a cool spot. The only problem with the design I see is heat. My drive is going on 3 years. Remember- keep this thing our of draws-desks and any enclosed space. Ventilation is key.

    38 of 40 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY!!!!!!!!!

    • Written by from Denver

    This product will die right after the warranty expires. The power supply in mine died after 14 months and I lost everything I backed up on it. Apple suggested I buy a new one but since the reason I bought it in the first place was so that I wouldnt lose all my data I decided that was idiotic. I can't believe Apple has fallen so far.

    89 of 135 people found this useful

  • 5.0 out of 5 stars

    Saved by the time capsule!

    • Written by from Hayes

    Have had my present TC for almost 2 years, never had to use. It was just there providing Wifi for my studio. Well, the Monday after Thanksgiving, my Mac crashed. Have no idea what caused it, but the TC saved the day. I had over 9 yrs. of client data base in QB & other materials that there is no other way to access except on my Mac. Took 4 hrs. to restore, but without the TC I would not be in business. Thank You, Thank You APPLE.

    41 of 50 people found this useful

  • 1.0 out of 5 stars

    Unreliable

    • Written by from Poway

    Initial setup was easy for 1st Mac, second Mac would not recognize network at all. After much troubleshooting we were able to get the network and Time Capsule to work with both Macs. Then after a month we lost the Time Capsule function. Then we lost the network function. After a firmware upgrade, it worked again for about three months. Now the Time Capsule is bust again.

    Overall, we are very disappointed in the the performance and reliability of this product. We were hesitant at first to buy a Time Capsule, but a lot of reviews made it it look like the new version was more reliable. I would have to say NO. Safe your money and find a more reliable product.

    53 of 66 people found this useful

  • 1.0 out of 5 stars

    Too Fragile

    • Written by from Claremont

    I have had two TCs and both of them failed before the end of the second year. Considering, that the limited warranty lasts only 1 year I was left empty handed. It is very frustrating that Apple would sell a product that cannot last, even more when it is sold as being a reliable and easy way to backup your files!

    72 of 85 people found this useful

  • 5.0 out of 5 stars

    Thumbs up

    • Written by from Victoria

    Well I have been using a time capsule for 4 years now and just yesterday I had to use it for the first time. It worked flawlessly and quickly considering it had so much data to transfer. Solid product, does what you need it to.

    16 of 19 people found this useful

  • 1.0 out of 5 stars

    Good when it works

    • Written by from Mississauga

    I upgraded my MacBook Pro to Mountain Lion and the trouble began….. I lost my MacOffice… the Time Capsule stop backing up… it never deleted the old backups; had to do manually…I have been to the Mac store 5 times and many hours later still not working.. the other connections/ports for voip-phone and printer stopped working…
    I not happy ….check other options ….. too much in one box (it does look slick) BUT does not work

    27 of 39 people found this useful

  • 5.0 out of 5 stars

    A real life-saver!

    • Written by from Hiram

    I bought one of these, as we have 2 MacBooks and an iMac that we use for personal and home businesses and thought I better have something in case I lose a drive on one. I've owned many Macs since 1993 and have NEVER had a drive failure. Well, after 10 months of having the TC, a MacBook Pro had a logic board failure, due to a power outage. It corrupted and damaged the drive. Had both replaced at the Apple Store. So what do I do now? I took the MBP home and restored it. Everything was as good as new! Everything was restored, including the desktop picture and icons. I'm a believer.

    Planning on getting the 3 TB TC for our offsite business.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Not durable - weak link in your system

    • Written by from CHESAPEAKE

    A money pit!!! Won't last!

    I was excited when I was able to set up a wireless network in my home and back up my data with the same device. I noticed it was always very warm to the touch - an experience a majority have reported - not good for electronics. I was hoping it would last, but very disappointed when it did not. (You'll be lucky to get 2 years out of it [warranty good for 1 year])

    Can't repair them... Apple "Genius" said, "It's broke" and after asking what he suggested, he said, "We have other ones for sale" end of story...Looking for a better and more reliable solution for a sensible price... don't waste your money!

    23 of 30 people found this useful

  • 5.0 out of 5 stars

    TC 2TB

    • Written by from Miami

    I have owned the TC 2TB for more than a year now and all I can say is "wow"..... great product, wifi works incredibly good. I had a Linksys router before and it would drop people so I switched to the TC 2TB.

    I save my backups to this drive and another internal hd on my Windows 7 PC (cant have too many back ups).

    BTW. This drive works just fine with Mac and with Windows PCs. I transfer files between the Windows based PC and my MacBook Pro. I have never had any issues.

    My only wish was that the 3TB version had been available when I bought my unit.

    I highly recommend this product.

    6 of 8 people found this useful

  • 5.0 out of 5 stars

    Ode to mac-intosh-style "Customers"

    • Written by from Monterey Park

    OMG! THIS IS EXACTLY WHAT I WAS LOOKING FOR!
    ? What... People post and rate failures after 18 months of using a 5 month-new product ? even considering warp of time/space continuum, these folks are not terra-based.
    Anyway, - I'm a tech consultant -and... "Macintosh" lineage customers (mac-intosh-style "Customers", Gang Nam or whateva) want their Computer to Work for *Them* without Thinking about "Computer" themselves -great (yeah, me too.. big deal.. -but Wintel support pays better ;-/).
    but, when, i see assertive declarations like:
    [ After searching on-line for a solution it appears that this is a major issue for all Time Capsules. I am now outside … More ]
    ... I suspect these systemic failure reports ALL are "a major issue for all Time Capsules" due to product design: supplied-power-quality , ventilation , and cooling ...
    ALL Apple products SHOULD INCLUDE: supplemental constant-voltage power; liquid-cooled heat-pumps; self-cleaning sub-micron/HEPPA air-intake filters; and 3600 psi air-burst jets located at each external port.

    \/\$ : Brown-outs and unplanned power cycles... *are* all bad for "Computer"
    ”��“ : "like clock work" excessive heat and very low-humidity... *are* all bad for "Computer"
    =3 : Dust, bunnies, soot, sprites, paper, entrails... *are* all bad for "Computer" ventilation!
    ? Air-burst jets ? YES, even JPL/NASA Mars rovers succumb to months of debris build-up...

    =O : also, (*obviously*) Lightening, static-electricity, and sharing the same power cord as a 20A multi-vibrator with phase-lock-looping... *are* all bad for "Computer"

    45 of 260 people found this useful

  • 2.0 out of 5 stars

    I don't get it?

    • Written by from Tarawa Terrace

    How does your backup drive die before the computer its supposed to back up? Worked great for about 2 years until it stopped working completely, I tried to do a full restore now it doesn't even show up on the computer. Way too expensive to only last this short of time. Not making that mistake again!

    126 of 152 people found this useful

  • 2.0 out of 5 stars

    Fool Me Twice

    • Written by from New York

    Second time capsule to break down after ~18 months, limited warranty only extends for 1 year. Very frustrating experience. Not doing it again and wouldn't recommend it over cheaper, more reliable alternatives.

    135 of 151 people found this useful

  • 5.0 out of 5 stars

    AWESOME

    • Written by from Troy

    The title says it all

    43 of 61 people found this useful