Customer Reviews and Ratings

3.0 out of 5 stars

Based on 251 reviews

  • 4.0 out of 5 stars

    Good Product that can be made better !

    • Written by from santa clara

    11 of 14 people found this useful

    I have a 2nd generation Time Capsule and wanted to upgrade it to latest 4th gen so bought it. upgrade was worth it though think that its a bit costly.

    When is apple coming up with Time Capsule with USB 3.0 support and internal drive with either hybrid or SSR drives ? Is it gonna be Gen 5 or Gen 6 ? Would definitely upgrade it especially for USB 3.0

    Was this useful? Good Product that can be made better !

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  • 4.0 out of 5 stars

    Owned 3 for 2 years +. Honest and long-term review inside.

    • Written by from Montreal

    21 of 22 people found this useful

    These boxes are "pretty good".

    High notes:
    - Very easy to setup
    - Flawless Wifi usage. Fast too.
    - Built in Hard disk is very convenient.
    - Apple Time Machine backup software works perfectly with it.
    - Super Quiet and very small footprint.

    Low notes:
    - Very slow for network storage, even wired via Ethernet.
    - Sealed unit with no vents. Why? These things get HOT!
    - 1 died, but Apple replaced it without needing the old one back (Free 1TB HD!)

    I highly recommend these boxes for Wifi + Backup + Ease + HD Convenience, but if you want a fast external hard disk the G-Technology boxes sold from Apple are better and faster, but of course you pay for that speed.

    Was this useful? Owned 3 for 2 years +. Honest and long-term review inside.

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  • 4.0 out of 5 stars

    Time Capsule Experience

    • Written by from ashburn

    26 of 27 people found this useful

    Before getting the "Time Capsule" i read over many reviews and my conclusion was that about 65% of Time Capsule users were happy with their purchase. My experience was very positive as well. Setting up Time Capsule was not too difficult however, the length of time it took was very long 24-36 hours (300g). That was a bit surprising but once it was completed (January 6th 2013) it was worked like a charm with the exception of increased internet speed (Air Port Extreme is built in). I would definitely suggest Time Capsule.

  • 4.0 out of 5 stars

    Just works

    • Written by from washington

    16 of 17 people found this useful

    I had two Iomega network drives that each died after about a year. When the 3rd was DOA, I decided to spend the extra money and try the time capsule. Setup was much easier and so far (one year later) its still working fine. I wish it was possible to add a drive to incrase capacity, but so far no complaints. I can see the drive from all my devices (laptop, desktop, iphone and ipad). Perfromance is not great, but as good as the Iomega. Wireless range is much better than my previous G router and I like the guest function. I would recommend and will but another when this one dies.

  • 4.0 out of 5 stars

    Excellent with conditions

    • Written by from New York

    45 of 54 people found this useful

    Im still learning how to store the music but im getting the hang of it, i find it excellent in range and for the printers. but what i dont understand is that when they say compatible with the apple tv, is there some additional feature being applied because my old cisco router was working fine with it! Another problem is the further you go the less the speed which gets really annoying sometimes!

  • 4.0 out of 5 stars

    So far so good

    • Written by from Joplin

    35 of 38 people found this useful

    I bought this product 4 months ago. I've been extremely pleased so far ;) . I got multiple deviices like iPads, apple Tvs, Mac books and they work great around the house. Even the 2 Nest thermostats access without a problem.

    Now, I will restore a backup to a new MacBook Pro tomorrow so we will see how it goes.

  • 4.0 out of 5 stars

    So far, So good

    • Written by from Orlando

    38 of 43 people found this useful

    I have had everything up and running seemlessly for about 4 months. The router works very well and the automatic wireless backups are real nice. I also use the drive as a network mounted NAS device to store files from other machines I have on the network. I'd love to be able to use this as my iTunes library so I can watch movies via apple TV w/o having the mac book on, but alas, that is not to be.

  • 4.0 out of 5 stars

    power supply failure

    • Written by from Londonderry

    57 of 66 people found this useful

    The Time Capsule (2nd gen.) power supply went belly up one month short of th 3 year anniversary. Apple did replace the failed unit with overrnight delivery. That's the good news. The bad news is the 3 years of backups went out the window because Apple has no service for moving the data between the two units. I am using an external disk for my backups for now on. I'll use the internal disk for typical use and backup to the external USB drive.

  • 4.0 out of 5 stars

    It's okay

    • Written by from Spring

    38 of 44 people found this useful

    I can only give it 4 * due to the fact that I it will show I'm off-line but when I check my Time Capsule the light is green but I get the error that Time Machine can't be found. Tired of having to reset my Time Machine. I was really amped up when I purchased it because it had many uses well I still have to purchase and extender that goes in my wall and purchase more memory. Please send out an update so that it works correctly all the time not some of the time. I love my Mac products and won't change but if your going to sell products that don't completely work then bring the price down.

  • 4.0 out of 5 stars

    Setup not so smooth

    • Written by from Valencia

    36 of 43 people found this useful

    I just installed my Time Capsule. The initial setup didn't go as smooth as I expected. following the instructions I connected all my ethernet items and the ethernet from the modem then plugged in the power. I elected to use the wireless to complete the setup. I had de-powered the modem as directed and there is no modem battery.

    Initially, the router worked but no internet connection. I replaced the cable from the modem (which had worked a few minutes earlier with my Linksys router). I could get internet and wireless connections but no ethernet connections. The setup onscreen prompted me to set up the airport extreme but no the time capsule? I did a soft reset then I could get ethernet internet but no wireless. Just the opposite from the original power up. I finally did a hard reset, started over and got the time machine setup.

    Then it went more smoothly. I did notice a check box if I wanted to name the 5GHz connection separate from the 2.4GHz connection. I elected that but there was no supporting documentation about making the selection.

    So I have 2 networks available - the 2.4GHz and the 5GHz. There is still a open network for setup that I have not setup. When I choose it, the setup wants to setup Airport Extreme but I don't have Airport Extreme - Only time machine? Anyway, once setup it works well. Doing I get very good speed checks on both my iPhone and Mac Book Pro.

  • 4.0 out of 5 stars

    Excellent, but needs Thunderbolt Technology

    • Written by from Wesminster

    75 of 76 people found this useful

    I barely need the built in hard drive on my Macbook Pro anymore. I save most of my files on the external Time Capsule. It keeps my laptop lean and quick.

    This has been a great addition to my home. I currently have an iMac, a Macbook Pro, a Windows PC, and a Printer on the wireless network created by the Time Capsule.

    It's almost perfect, but I really wish it had a Thunderbolt Port to transfer very large files at high speeds directly via Thunderbolt cable. Large files take too long to transfer over WiFi or USB.

    Was this useful? Excellent, but needs Thunderbolt Technology

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  • 4.0 out of 5 stars

    Great product, but a few restrictions / limitations

    • Written by from Whitefish Bay

    76 of 81 people found this useful

    I have a mixed Mac/PC environment. I wanted something simple for the Mac users, and a better wireless network, so I went with this instead of separate devices. The unit works very well, the wireless is pretty fast, and it's easy enough to set up. Having one box on the counter top is pretty nice, compared to three boxes that I had before. The wireless router has gigabit ports, which would cost you around $80-100 in a separate router. Some people mention limited setup options for the wireless network, but I was able to set up the features I needed fairly easily.

    Now for the limitations:
    1. The drive is formatted as FAT32, not NTFS. I know this is due to limitations of the MacOS, but the result is that a lot of small files will take up a large amount of disk space, due to the drive addressing. You may find that your 2TB drive may only be able to store as much as a 1 TB drive formatted with NTFS, but YMMV depending on the file size. Large files (like media) will not be much of an issue.
    2. You have to put the AirPort Utility software on each PC that you want to connect. I know it's not that big a deal, but nowhere in the setup instructions is this little tidbit mentioned.
    3. There is no automated backup software included with PCs. Of course, you can use many other software backup solutions and configure the Time Capsule drive as the backup destination, so this is not that big a deal.
    4. The wireless router does not offer WEP as a security choice, so if you have an older device that does not support WPA or WPA2 (for example, some Nintendo Game Boy and DS models fall into this category), then you are basically hosed. You would have to attach a second wireless access point to your network and configure it for the WEP parameters you want. It has been argued for some time that WEP should be dropped due to insecurity, but this may just push everyone to replace their older devices more quickly.

    I have only owned this for a short while, so I can't comment on whether it can be used as a DLNA server or other stuff like that.
    If you like simple stuff, with easy setup (like most Apple products), then this may be a good choice for you. If you like going under the hood, or like to experiment, and you have some PCs or other devices on your network, then there may be better choices for you.

    Was this useful? Great product, but a few restrictions / limitations

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  • 4.0 out of 5 stars

    Time capsule

    • Written by from Sunland

    38 of 38 people found this useful

    Just got the time capsule and it was extremely easy to set up and start using as a wireless access point and as a hard drive and time machine backup. The only reason I didn't give it 5 stars is because i would like more usb ports for attaching other drives and printers.

  • 4.0 out of 5 stars

    New Purchase

    • Written by from Dutch Harbor

    129 of 137 people found this useful

    I cannot speak to longevity/service life of this device at this time since it is brand new. What I can say is that I was extremely impressed with how easy the setup was. I was able to extend my wireless coverage by asking it to mimic my current Airport Extreme. I could have chosen to do it via wireless or via cat5... i chose cat5, but it looks like wireless would have been just as easy. I now have better wireless coverage, as well as 4 switch ports in the bedroom for wired devices. I have set it up to serve up my USB printer as well. Again... very easy. Lastly, both my Macs are now backing up to the device, which was by far the easiest backup solution I have ever seen. I have been in IT for 15 years and setup and managed Backup Exec servers. I have never seen anything as easy as this.

    The only reason why this device does not have 5 stars, and this is more of a general gripe with Apple than issue with this product...
    I bought the 2TB version because I could not justify a 66% cost increase for 50% more storage. 3 TB drives are NOT $200 more expensive than 2TB drives. Apple really screws us on these types of upgrades; be it RAM, solid state capacity, or HD capacity. This happens across all their product lines, and it is my only complaint with Apple.

  • 4.0 out of 5 stars

    Time Machine To Time Capsule

    • Written by from Salem

    53 of 67 people found this useful

    Rating 4 stars. Would be 5 stars if not for the following problem:

    Cannot use Time Machine backups when changing to Time Capsule.

    You can upgrade drive size for Time Machine To Time Machine and Time Capsule to Time Capsule. You cannot upgrade Time Machine to Time Capsule databases. Apple support confirmed this. There are some hacks on the internet but I would not recommend them until Apple approves. Apple needs a better way to upgrade drive size and changing the databases, recommend a button on Time Machine preferences to move database with the above mentioned options. Apple would then fix the database so moving either forward or backward would not be an issue and easy for us consumers.

    If you need those backups suggest you let Time Capsule backup the old Time Machine backup files and then restore to a drive if the Time Machine Databases are needed.

    Was this useful? Time Machine To Time Capsule

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  • 4.0 out of 5 stars

    Best solution for backups, period. Not as great for networking.

    • Written by from Sherman Oaks

    174 of 183 people found this useful

    I purchased this because (1) I wanted to use it to back up my laptop wirelessly and effortlessly, and (2) I needed a good solution to store my iPhoto and iTunes libraries. For option (1) there is really no better solution. You plug it in, it shows up immediately on your computer. Click a few buttons and overnight (a few hours) it completes the first backup. After that, it's essentially a set it and forget it device which will always have me up to date. Awesome.

    For option (2), I wanted to take advantage of the "wireless drive sharing" feature which is advertised right on the page in the apple store. I wanted to put my iPhoto and iTunes libraries on the Time Capsule and access them remotely so they wouldn't hog up space on my older Mac Book with a small hard drive. Here is where the Time Capsule is not-so-awesome. Despite the advertisement, it is not really setup to do this. Some issues to be aware of:

    1. You cannot partition the hard drive to use part as a backup and part for storage. (There is a workaround to this but it is not a true partition).
    2. It will not backup that data! (It doesn't back up to itself, if that makes sense.) If you use it in this way, your photos and music will not be backed up!
    3. There are some potential risks with accessing the iPhoto library remotely which could corrupt (i.e. ruin) some of your photos (or even the library itself).

    If you want for only backup, it's the best. If you are also looking to access it routinely as a remote drive, there are possibly better solutions.

    Was this useful? Best solution for backups, period. Not as great for networking.

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  • 4.0 out of 5 stars

    Loving it!

    • Written by from North East

    39 of 41 people found this useful

    I was wondering whether to get this or not, but I am sure glad that I did. We have a iMac and a MacBook Pro and plan on getting a MacBook Air in the near future. We never backed up any of our systems because you had to plug the hard drive up, etc. This is so easy as the commercial back in the day said " set it and forget it".
    It also increase the speed of my wireless connection by 10 mbps, WOW. We used to run at 15 mbps now we are averaging 25 mbps on the wireless Macs in our home.
    The only downside is that once in a while the Macs cannot find the time capsule to do a back up and then it suddenly appears, don't get it but oh well as long as it backs up, I am fine.
    We also use it to store data that I don't want cluttering up the MacBook Pro.
    I would tell anyone to get this product it is well worth the money.

  • 4.0 out of 5 stars

    functions as advertised

    • Written by from Pierrefonds

    45 of 48 people found this useful

    The Time Capsule, in combination with the Time Machine software, works well for keeping all your Mac files backed up. I've been using it for just over a month, and twice I have been able to restore files (from an hour before) that I couldn't have before. The wireless router works well too. I have the unit on the top floor of a two story house that also has a basement. Signal is good on all levels, although the outside patio comes and goes sometimes. I could probably solve that by relocating the unit and my cable modem. There may be a cheaper way to accomplish these two tasks, but there are probably none this easy.

  • 4.0 out of 5 stars

    Easy set up and change over, but runs hot

    • Written by from HAMILTON

    58 of 60 people found this useful

    This is my third TC and everything is functioning well, as in the past. But there is one exception with this new model. While the previous 3rd gen ran quite coolly, this new gen runs very warm to hot in normal usage, like the first gen model did. We will see if this gen experiences any of the heat related issues from the past.

    Was this useful? Easy set up and change over, but runs hot

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