Customer Reviews and Ratings

3.0 out of 5 stars

Based on 251 reviews

  • 5.0 out of 5 stars

    Great Product

    • Written by from SIOUX FALLS

    37 of 43 people found this useful

    I have had a 1 TB Time Capsule that is being used to back up 5 to 6 machines and has been a great asset. I replaced a 1 TB LaCie fire wire drive because I wanted to be able to do the back up wirelessly. It has worked great for almost 2 years so far and I feel that I will probably fill it up before I wear it out. Good Job Apple. Stay strong

  • 5.0 out of 5 stars

    Great product

    • Written by from PORTLAND

    42 of 53 people found this useful

    My Time Capsule has functioned flawlessly for three years now. I have two Macs backing up via Ethernet and two Macs wirelessly and I have never had a problem, until I ran out of space on the Time Capsule drive, or to be specific, only 2 weeks of time being backed up.

    The Time Capsule is a great product. My only recommendations are #1 Use it to back up Macs and don't pollute it with a PC, use it for what it's intended for. #2 If your backing up multiple Macs get the larger Time Capsule so that you don't run out of space for a long time.

    One last note. Purchase Applecare to extend your support. It's worth the peace of mind. The Applecare people are the best support in the industry and I'm not associated with Apple, I just use the product, allot!.

  • 1.0 out of 5 stars

    Great router but not so good for backups

    • Written by from Waltham

    39 of 47 people found this useful

    I upgraded to this from AirPort Extreme because I want my 2 laptops to backup wirelessly. Today I need to restore one of my MBP but the Time Capsule will not let me connect to it and retrieve the backup file. After hours of worthless trying and still going no where I ended up just rebuild my machine from scratch.

    It's a great router that can't rely on for backup. I would just get the AirPort Extreme instead.

    Was this useful? Great router but not so good for backups

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  • 5.0 out of 5 stars

    GREAT product!

    • Written by from Englewood

    34 of 37 people found this useful

    I had this up and running in about 10 minutes with all my passwords set up etc. I used to use an old wifi router just for that and I was getting speeds of 2-3 mbps which is comparable to a wireless internet card from a cell phone provider or your phones internet. With this product i have been able to pull 20 mbps with the "n" capabilities thus making my INCREDIBLY HIGH comcast bill worth it just a little more, it makes my apple TV purchase worth it (i regretted it because it was such a bad experience with the slow router when ordering movies or playing Netflix would buffer at certain parts of the movie), my iPad runs so much faster, my iPod runs so much faster, my Macbook Pro runs so much faster, my Samsung Galaxy S 2 runs so much faster...Common theme here! A $300 purchase seemed expensive, but it makes everything around me work better and makes me more productive. Not to mention i can back everything up and not have to worry about losing important information if I want to upgrade my Macbook Pro or if it crashes or anything like that. Definitely worth every penny.

  • 5.0 out of 5 stars

    Pure Ease.

    • Written by from Tulare

    31 of 31 people found this useful

    The Time Capsule is well worth the price. I previously used an AirPort Express and I was maxing out the number of clients that it supported (Ten Clients). I have 2 PS3's, 2 iPhones, 2 computers, an iPad, an android phone and an Apple TV. When my friends came over and connected to my home network, things started getting crazy.

    So I have my Time Capsule as the main router, and the Express is set up to join the network. Everything works great just had to make a few tweaks to maximize performance but it wasn't hard at all. Everything works amazing now! My step dad has an OLD Dell that does not have wifi in it, so I have the Express connected to his dell via Ethernet, so his dell isn't left out. Remember that the the express is receiving the signal wireless from the time capsule, so you can set the express anywhere! Love the AirPlay too!

    As for backing up with TC everything went great! Of course that initial back up was lengthy but afterwards back ups are a breeze. Ive had it for almost a month and i don't regret it! I still have 1.74 Terabits left, Ive backed up my mac and my uncles mac.

  • 5.0 out of 5 stars

    "Just Works"

    • Written by from Liverpool

    36 of 42 people found this useful

    Got this yesterday and have backed up my iMac and Macbook Air by simply turning Time Machine on once connected to the Time Capsule (which itself just takes 2 seconds using Airport Utility). I've also turned off the wireless on my BT Homehub 3 and let this do the work instead - works like a dream. Nice and fast and I love that I can set up guest networks so easily.

    I had been advised to go for the cheaper option of plugging an external USB hard-drive in to the Homehub - but it was far too clunky and took a whole evening of messing around with obscure settings in an ugly, browser based user interface which seemed to have been designed by a hacker - without any joy. This worked straight from the box, has a lovely minimal interface (Airport Utility and Time Machine) and has taken all of my concerns about backing up off me.. it really does 'just work'.

  • 1.0 out of 5 stars

    Wireless Printer FAIL

    • Written by from Ladera Ranch

    34 of 38 people found this useful

    The new software update has made my wireless printers unusable.

    You simply CANNOT configure wireless printer set up the way you can with routers from other manufacturers.

    And the wireless hand shake repeatedly breaks, and a manual USB re-set up is required every time.

    Worst Apple product ever.

  • 5.0 out of 5 stars

    Amazing

    • Written by from Woodacre

    32 of 34 people found this useful

    It just works. It is amazing how seamless it is and with 2TB of space i will never run out of space ever. Thanks apple.

  • 5.0 out of 5 stars

    Works as described...Getting what you read.

    • Written by from Folsom

    37 of 44 people found this useful

    No surprises...Read what it does....If you need it, get it. works as described..

    Was this useful? Works as described...Getting what you read.

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  • 5.0 out of 5 stars

    Excellent Product

    • Written by from Cambridge

    35 of 40 people found this useful

    The time capsule was so easy to set up and like apple says, it works seamlessly with time machine. I'm very happy knowing all of my data is backed up and I won't ever lose it. All of my photos are on my mac, and if I lost them it would be terrible. The only things I'm concerned about is, as mentioned in other comments, it does heat up quite a bit, and I'm not talking about when it's doing a backup or whatever, just when it's on. The other thing is a lot of comments say it will last a year or two, hope that's not the case or that would change my rating greatly.

  • 5.0 out of 5 stars

    Time Capsule Rocks!

    • Written by from Willimantic

    32 of 35 people found this useful

    One of the best investments I have ever made for my Mac environment! Works great and is VERY convenient. Wireless access a big plus!

  • 4.0 out of 5 stars

    Setup not so smooth

    • Written by from Valencia

    36 of 43 people found this useful

    I just installed my Time Capsule. The initial setup didn't go as smooth as I expected. following the instructions I connected all my ethernet items and the ethernet from the modem then plugged in the power. I elected to use the wireless to complete the setup. I had de-powered the modem as directed and there is no modem battery.

    Initially, the router worked but no internet connection. I replaced the cable from the modem (which had worked a few minutes earlier with my Linksys router). I could get internet and wireless connections but no ethernet connections. The setup onscreen prompted me to set up the airport extreme but no the time capsule? I did a soft reset then I could get ethernet internet but no wireless. Just the opposite from the original power up. I finally did a hard reset, started over and got the time machine setup.

    Then it went more smoothly. I did notice a check box if I wanted to name the 5GHz connection separate from the 2.4GHz connection. I elected that but there was no supporting documentation about making the selection.

    So I have 2 networks available - the 2.4GHz and the 5GHz. There is still a open network for setup that I have not setup. When I choose it, the setup wants to setup Airport Extreme but I don't have Airport Extreme - Only time machine? Anyway, once setup it works well. Doing I get very good speed checks on both my iPhone and Mac Book Pro.

  • 5.0 out of 5 stars

    Great Personal Cloud Solution

    • Written by from Waterloo

    31 of 34 people found this useful

    Excellent and seamless use with set up and time machine on OSX Lion as well significantly improved internet speeds over old Linksys router

    Was this useful? Great Personal Cloud Solution

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  • 5.0 out of 5 stars

    Typical To Apple, great product.

    • Written by from Corona

    33 of 38 people found this useful

    Picked one of these up to protect my data in my old MAC. I was surprised at how heavy the time capsule was,this is a good sign of quality in my opinion. Packaging was simple,but elegant as usual. Set up was as easy as could be. Plug it in, click on the wifi icon next to the clock and there it is. Took me longer to climb under the desk to plug it in than it did to configure. First back up ran over night, and there it was this morning. All my devices connected to the new wifi network without a hitch.

    Was this useful? Typical To Apple, great product.

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  • 5.0 out of 5 stars

    If you have a Mac u also need this

    • Written by from Grand Junction

    29 of 30 people found this useful

    I have been using the time capsule for 3 1/2 years and have had 0 problems. Reliability and connection speed are better than any of the other brand routers. We usually have between 8 and 11 devices connected at any given time and it is still just as fast as if you only had 1 or 2 devices on it.
    The reason you need this with a Mac is because of the hard drive in it works seamlessly with time machine. Never worry about losing a single item on your Mac. I had my MacBook stolen and when I got a new Mac I just chose to restore from a time machine back up and poof all files and programs were back, just as if it was never stolen.

    A relit alive of mine just had her laptop crash and she had never backed up her iTunes library and now lost thousands of songs that had been imported from cd's ect. Time capsule makes sure that never happens.

    Was this useful? If you have a Mac u also need this

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  • 5.0 out of 5 stars

    Amazing

    • Written by from Pipersville

    30 of 32 people found this useful

    I have used Linksys products for years with decent success, but needing advanced setings and configurations. With all of the peripherals we use (3 ipods, 1 ipad, 1 iphone, 2 wireless N adapters, 2 Xbox 360's, 3 Laptops, 3 wireless Blu Ray PLayers) it has always been a challenge to port map with Linksys routers. With Time Capsule, it was easy, and most port mapping was done automatically, which was very impressive. In addition, the strength of the signal has been seriously better, allowing HD Video to play on peripherals, connections never go out. Just amazing. And using the 2TB internal drive to perform back-ups has been simple on both MAC and Windows based systems. Apple does it again, with a seriously superior product. Thank you Apple!

  • 5.0 out of 5 stars

    Awesome even a nine year old could do it!

    • Written by from SAINT AUGUSTINE

    29 of 30 people found this useful

    I have been involved in the IT field for some twenty years and in all my years in the field have I ever experienced such a easy setup than i have today. For giggles I gave the easy setup guide to my nine year old son and to him have at it. I figured he would not be able to get it done 5 minutes later he came to me and said ok i'm done. when i went into my office to my amazement the internet was up and he even started the back up. Hence I can sum it all up in one word. AWESOME!!!!!

    Was this useful? Awesome even a nine year old could do it!

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  • 1.0 out of 5 stars

    I regret ever buying this thing.

    • Written by from Richardson

    84 of 140 people found this useful

    My first one didn't work. Ethernet. Wireless. Nothing. No prob. It happens.

    So I get this second one and finally get it to "work." It's connected to my wireless router from Time Warner. It works a few minutes then quits. So I switch over to my T-W network directly. I can surf a little bit longer, but then IT quits. This happens over and over again for several days.

    So I figured these two were butting heads. No prob. I disconnect the Time Capsule and move it to the other end of the apartment. Connected to it only when I wanted to explicitly back up. No prob. Only my MacBook Pro keeps losing it when I switch back to the Time Capsule network. No prob. I decide to never, ever again surf with my MacBook Pro. Just with my iPad. The MacBook Pro sticks exclusively to the Time Capsule network. The MacBook Pro STILL keeps losing track of the Time Capsule. And STILL has to find it again. And I STILL waking up every freakin' morning to see that stupid "!" symbol in the Time Machine icon at the top of the screen.

    No problem. I'll connect the Time Capsule directly to the MacBook Pro via ethernet. Of course I could have spent a lot less money on a stupid firewire hard drive that did the same thing but even better. But No. Freakin'. Problem.

    Only it completely shuts down my wireless networking. I'm about to take a sledgehammer to this worthless thing and throw its remnants in the dumpster. Only tomorrow morning I'm going to call up Apple to try and send it on its way.

    I have no idea who's writing all these good reviews for this thing. It's awful.

    Was this useful? I regret ever buying this thing.

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  • 5.0 out of 5 stars

    BEST ROUTER AND NETWORK DRIVE EVER, I MEAN IT IS APPLE!

    • Written by from Bronx

    33 of 39 people found this useful

    I have had this router for over a year now and it's been the best! I get up to 30 MB/s when transferring files from my Mac to the hard drive. It is everything I wanted for and more, I have a USB hub conected to it to give me 4 total USB ports. I have a extra hard drive and a printer connected. I get full speed from my Internet provider through this router, 50Mb/s download 25 upload, and for large files 10MB/s and 5MB/s upload. If you know a bit about Internet speed rating you'll know the longer the file and slower the speed gets. I have had to restart it twice since the hard drive wasn't popping up on my Mac but twice in more then a year is great for me. But for not connecting to the Internet I never had to restart it, and I literally only have restarted it twice the whole time I've had it. I use my 2 iPhones, iPad 2, 2 Macs all at the same time and never had a problem ever. I had an express which was perfect but needed a hard drive and what it cost for a 2TB hard drive I just bought the Extreme and I get more range and a network drive. And it's so easy to set up, you really can't go wrong here, it's definitely Apple worthy.

    Was this useful? BEST ROUTER AND NETWORK DRIVE EVER, I MEAN IT IS APPLE!

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  • 3.0 out of 5 stars

    So far so good, once I got it going...

    • Written by from Galloway

    32 of 37 people found this useful

    Call it 3 and 1/2 stars, mainly because set-up was not as easy as it should have been. I received my time capsule yesterday, and spent three frustrating hours trying to get it connected to my computers. A word of advice? Unplug or turn off your cable modem, and plug it back in at the same time you plug in the time capsule. TC doesn't recognize the internet connection unless the cable router is reset.

    Now that it's up? It's good; behaves as advertised and is able to share the drive with multiple computers. I also used it to replace a very old AirPort Express access point. I will update my review in a few months after I get to see whether it creates any problems in the longer haul.

    Was this useful? So far so good, once I got it going...

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