• 1.0 out of 5 stars

    It's so beautiful!

    • Written by from Berkeley

    ...but this product joins the trunk full of apple products I'm accumulating that needed repair barely 1 month out of warranty. In any case, the cable assembly that splits into a TB connector and power supply is defective. A few weeks ago the display went dim. Then the monitor went semi-comatose: Speakers worked but not the screen. So I tried using a separate tb cable to the open port on the back. That brought the screen back to life. So now I have to wait 3 days for an appointment at the local 'genius' bar (sounds so silly to say that, doesn't it?) and then a likely $150 repair bill.

    51 of 67 people found this useful

  • 1.0 out of 5 stars

    Blacked Out within 1 Hour with NEW 2013 iMAC

    • Written by from Mission viejo

    Plugged in the 27" Thunderbolt Monitor. Got a very Dimm screen, Searched everywhere to find out how to adjust the brightness. BECAUSE THE DISPLAY PREFERENCE DOES NOT APPEAR ON THE THUNDERBOLT DISPLAY!! So i shut down and tried to setup my powerbook with the new display... It NEVER turned back on AGAIN. Will be returning this 1st thing in the morning. May try swapping for the Cinema Display as thats what i thought i was buying to begin with!!! Maybe it will work.. Just Want to Add that Apple Products are NOT as nearly as stable or solid as they once where before selling out to the INTEL chips. My G4 laptop still works without ever crashing in 9 years. However my 2011 iMac completely Died out after 2 years of use and NOW this Thunderbolt box is absolutely USELESS... A huge Disappointment..

    52 of 73 people found this useful

  • 1.0 out of 5 stars

    2 of these failed on me

    • Written by from LONGWOOD

    I've had two of these monitors completely fail on me now. One was a bad LCD panel ($962 to fix) and 6 weeks past the warranty period. Thanks good ness for extended warranties with the credit card company I purchased it with. The second just failed today. A loud pop and the screen is dead. Not the computer as I have another monitor and tested the computer.

    Apple's quality control has gone down so much over the last year or so. Sure it si great while it works, but 2 monitors in 2 years is a pretty lousy track record.

    Avoid it!

    45 of 52 people found this useful

  • 1.0 out of 5 stars

    Do not purchase

    • Written by from EAST ROCKAWAY

    This display looks nice and when it works, it is good. Problem is that it doesn't work very well. Constantly flashes and turns off requiring it to be unplugged from the MacBook and plugged back in. USB ports do not have enough power for much of anything and the Ethernet adapter on mine does not work. Wish I could return...
    Out of all the Apple products I own, or have owned, this is the only one I am completely disappointed by.

    52 of 70 people found this useful

  • 1.0 out of 5 stars

    Worked for one week

    • Written by from Abbotsford

    Now blacking out constantly. Each time, I must unplug the display and plug it back in to get a picture back.

    43 of 53 people found this useful

  • 1.0 out of 5 stars

    Why oh why does this not match the current iMac

    • Written by from La Sauvetat 32500

    Really apple.. How can you expect us pros to buy something that has a completely different reflectivity to the current iMac screen.. It beggars belief frankly. I am saddened that apple seems to be leaving it's pro customers behind - still no Pro refresh! And now, when I was on the point of buying a new top of the line iMac fully specced, there is no pro screen with the same specs!!! What IS going on here!

    105 of 149 people found this useful

  • 1.0 out of 5 stars

    Awful Connectivity with USB and AWFUL Audio.

    • Written by from Cincinnati

    I've had this display since September. I wanted to wait to write my review so I had some "time" with this display.

    I bought this display to go with my Mid 2012 13 inch MacBook Pro for work purposes. I do a lot of freelance post-processing work for photo studios, and I needed something that would amplify the graphics from the laptop, had lots of USB ports, could potentially use it as a dual display with my laptop, etc. Sounded great in theory.

    It couldn't be more of a pain. I originally had the audio problems and USB power connectivity issues with my wacom tablet, keyboard, and mouse, etc. and spent hours on the phone with apple support who were great, nice, polite, etc. But their only fix was for installing updates, and that doesn't really FIX the problem unless you unplug EVERYTHING, turn the computer off, plug everything back in and turn it on in safe mode or something to allow the power to re-circulate or something. Basically the apple support member admitted there was an issue or faultiness with how the power in the Thunderbolt circulates, hence why it cannot power USB devices properly and shorts out on audio.

    The fix only worked for a short while. I eventually gave up. My time isn't just MY time, it's my clients time, and I DO NOT HAVE TIME to do EVERY TIME this happens!! It fixes the problem for like, an hour. I eventually figured a way around it by just not plugging ANYTHING into the TB's USB ports, and plugging them all into my MBPro, what I had room for anyways. Well, now that hardly works EITHER. I am fed up that it is now January of 2013, and they STILL have not offered a fix for this.

    In short, for a professional, do not WASTE your $1000, put it to an EIZO monitor or something.

    114 of 129 people found this useful

  • 1.0 out of 5 stars

    Heartbroken

    • Written by from Harsens island

    I've dreamed of owning my own Mac desktop for years, and finally received a brand new mac mini with Thunderbolt display for christmas. I've only been using it for four days and already my TBD has flickered to the point of being unusable at times, hasn't woken up from sleep mode, and twice has just turned itself off. When it is working it is a gorgeous display, but I am heartbroken that my first brand new mac is flawed in such a major way (the mini, btw, works wonderfully). I already downloaded the update to "fix" the flickering, but it did nothing. I will be calling Apple to see what they say, I will see if I can return it and get an iMac instead. I really don't want to exchange it for another TBD, since it sounds like an extremely common issue. Wish I had seen these reviews before. $2000 is a heck of a lot of money for something that doesn't work correctly.

    43 of 51 people found this useful

  • 1.0 out of 5 stars

    TBD Random Crashes / MBP Retina

    • Written by from Greenwood

    If you intend to use this as designed, with a brand new mb pro retina with 16gb of ram. You will indeed have issues. That seems to be the pattern on the Internet of people with this display and issues.

    It could also be an osx 10.8.2 thing.

    Either way. Right now this display will blackout at least once every 2-3 hours.

    11 years of owning and running macs for work, first unsolvable issue I've ran into with the hardware.

    52 of 56 people found this useful

  • 1.0 out of 5 stars

    Screen flickers, have to unplug constantly

    • Written by from Morton Grove

    I don't know if I have a defective unit or what, but my display flickers constantly to the point where it is unusable, I have to unplug it and power back up and hope that the TBD is in a good mood. If I get lucky and it doesn't flicker, the thing works beautifully. It has great picture and sound, it looks nice, and it has powered usb ports for all my iOS devices. I am going to try and return it after 6 months, hope they can resolve my issue.

    46 of 52 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by from Sewell

    There are only three resolution setting. The text is either too small at the highest resolution setting, or fuzzy at the second highest resolution!

    30 of 61 people found this useful

  • 1.0 out of 5 stars

    Wish it was designed to work with laptops

    • Written by from Portland

    I wanted to hook my laptop to this.

    If this is what you want to do as well, i would advise against buying this product.

    I bought and returned this monitor and a MacBook Air the same day I bought them. The two could not have worked more horribly together.
    - the cable is not long enough and is really rigid so it's extremely awkward to setup because you have to have everything plugged in, then you have to open the laptop to turn on the power. but you can't open the laptop fully since the cord length keeps it under the monitor. This is like wresting a badger from its hole.
    - once you turn on the laptop and can close the lid, it slips nicely under the monitor EXCEPT for the metal on metal scraping, fingers on a chalkboard sound when the two aluminum surfaces slide against each other even the slightest bit
    - the UI went completely wacky with the entire interface askew and the menu bar completely missing the apple in the upper left-hand corner
    - Thousands of dollars and the Apple folks wanted me to keep it a bit longer and wait for a bug fix for the UI -- too bad it's not just software but hardware design issues that plague this product.

    I'm assuming if you don't hook and unhook this to a laptop frequently, it's perfectly fine by this point.

    33 of 63 people found this useful

  • 1.0 out of 5 stars

    Thunderbolt Disappointment

    • Written by from Fort worth

    The Good

    This thing looks awesome on my desk.
    The image is outstanding
    Fit and finish from a designer standpoint is comparable to none
    The sound quality is decent along with the camera

    The Bad
    Connecting it to my macbook is more than just annoying it is painful
    The sound works if you constantly change your settings
    Running your macbook in clamshell mode will cause it to run extremely hot
    You have to have the power connected to your macbook the entire time SMH
    The thunderbolt cord gets HOT!!! like omg hot
    Not to mention the screen flickers non stop for no reason

    I have a 100 dollar apple TV connected to my TV and I use Airplay. This system is way cheaper and much more reliable. Do not buy this display if you own a macbook and want bigger screen. I paid 1000 dollars for this thing and here I am 12 hrs later using my TV instead. I love apple products but the thunderbolt display is bad!!!

    70 of 83 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY!!!!!!!!!!

    • Written by from Gloucester

    After time my display started making horrible static noise! This is a very common problem that lots of people experience, you can even read about that in these reviews. HORRIBLE!

    369 of 453 people found this useful

  • 1.0 out of 5 stars

    $1000 boat anchor

    • Written by from Warrenton

    Worked well for a year, then had major audio problems (static, quite loud). Finally, it was powered off to try and fix the audio and then the display went black. Not working at all now. VERY disappointed in Apple, there doesn't seem to be any quality control any more for their products. I will never buy another Apple monitor again.

    334 of 389 people found this useful

  • 1.0 out of 5 stars

    If you get one that works, its great.

    • Written by from pelham

    Two weeks ago i purchased a TBD from the apple store in soho, and immediately put it to work with my 2011 mbp. The ethernet connection and USB ports have intermittent connectivity when plugged in, and where I never or very rarely have experienced kernel panics before, they are now a regular event when plugged into the display. I expect more from apple products, especially a $1k display.

    112 of 134 people found this useful

  • 1.0 out of 5 stars

    Wish I Could Return it

    • Written by from Sparta

    Worst monitor I've ever used for photo editing. The stories you read about the monitor hurting users' eyes are true. I bought a 27" iMac and would return it tomorrow if I could. On top of the monitor's usability problems, with the new iMac, there is no video in. Apparently, Apple wants to sell you everything you view on the iMac. Do not buy this monitor.

    115 of 180 people found this useful

  • 1.0 out of 5 stars

    Dont Bother, only gave it one star because i couldn't select 0 stars

    • Written by from Bedford

    This is a great monitor, potentially, but has turned into the most expensive dust gathering object yet for Mac os X, as Apple seem to be able to miss, by a country mile, the point of a second monitor on one of its products. As for the most part it is useless under Mac os X with the new style full screen apps that, when in full screen mode, blank out the second screen, rendering it useless for additional apps you might want open at the same time. Think i will go back to windows.

    110 of 193 people found this useful

  • 1.0 out of 5 stars

    Useless w/o Thunderbolt computer or laptop...

    • Written by from Buffalo

    Customers with Macs that only support Mini DisplayPort output, such as the Mac Pro and MacBook, as well as previous generations of MacBook Pro, MacBook Air, Mac mini, and iMac can not use this as their display. I currently own an older MacBook Pro and would love to buy this display to use now, but in ANTICIPATION of eventually getting a Thunderbolt-capable laptop or Mac. I can't do that. Does Apple want me to buy the Cinema display now and the Thunderbolt display next year? Not happening.

    68 of 152 people found this useful

  • 1.0 out of 5 stars

    Amateur Hour...

    • Written by from Nashville

    No fixes. STILL no matte option. Nobody listening... pathetic...

    89 of 170 people found this useful