• 1.0 out of 5 stars

    2 of these failed on me

    • Written by from LONGWOOD

    I've had two of these monitors completely fail on me now. One was a bad LCD panel ($962 to fix) and 6 weeks past the warranty period. Thanks good ness for extended warranties with the credit card company I purchased it with. The second just failed today. A loud pop and the screen is dead. Not the computer as I have another monitor and tested the computer.

    Apple's quality control has gone down so much over the last year or so. Sure it si great while it works, but 2 monitors in 2 years is a pretty lousy track record.

    Avoid it!

    45 of 52 people found this useful

  • 1.0 out of 5 stars

    Short Life for an expensive display

    • Written by from Oakland

    My display lasted exactly 2 years and 1 month. The display went black last week. The electronics worked fine and the display was still detected by the mac and all the display ports were working. For the sake of it, I brought it to a local authorized repair center to confirm whether it was the display itself or the electronics (Apple would not test it unless covered by Apple Care or unless you agree to pay for the display replacement - ~$860 repair...). They confirmed it was the display. It could be the backlight lamp that is burned out but we lamp is built-in the display and cannot be replaced (bad design?). Better buy a new display than fixing it considering the cost of the repair.

    Bottom line: make sure you buy 3-year apple care on this display if you want to protect your investment for 3 years. And be ready to accept the possibility that it will not last more than 3 years. As another option, there is a Dell Monitor with the same resolution and a better display (faster and a lot lot more colors), which is actually cheaper, but without a thunderbold connection and ports.

    I went through many (non Apple) monitors in my life and the shortest life span I had experienced is 5 years of constant use, until this one from Apple. Bad job Apple on this one (only one Star).

    39 of 41 people found this useful

  • 5.0 out of 5 stars

    Great Display. No problems

    • Written by from Marietta

    I have had this display for 1 year. First hooked to an Airbook, now hooked to a Mac Mini. I have had none of the issues reported. For the last 6 months it has been in daily use.

    Graphics are incredible, camera/mic/speakers work better than any other product I have used.

    It is pricey, but probably worth it.

    49 of 61 people found this useful

  • 5.0 out of 5 stars

    Graphic Designer's Dream Screen

    • Written by from Greenville

    I understand some people may have had some negative experience with defective devices, but I'm not one of them. I am a SERIOUS Mac user with just about every product that they have made in the last 7 years. This is by far the absolute best monitor on the market for graphic designers. Just incredible. I couldn't believe it when I put this next to my 30" HD Cinema Display. It is just soooo much better. It's crisp. It's clean. It's just beautiful. Can't imagine using anything different. Can't wait to see it beside my new retina Macbook Pro next week! :)

    48 of 59 people found this useful

  • 4.0 out of 5 stars

    Almost Perfect

    • Written by from Sumter

    Comparing this to a typical display is like comparing a car to a building. Two completely different things. Yes, this is a display, but it's more than that. I tried several display options for my 15" MacBook Retina and all of them had horrible color and were unusable for design work no matter how much tweaking I did to the colors or how much calibration I did. They just weren't there. Looking at the Thunderbolt display is no different than looking at my MacBook Pro. Except it's huge. The colors are spot-on and text and graphics are crisp and clean. In my opinion, it's a LITTLE too pricey for what it is, but you do get excellent quality, a large, bright display that matches perfectly and a one-all solution for external hard drives, etc. One cord and a power cable and you're good to go.

    Pros:
    • One-cord simplicity with integrated charging keeps me from having to mess with a bunch of cords and from having to keep up with my power cord
    • Perfectly matched display with my MacBook Pro
    • Plenty of inputs
    • Excellent build quality (fit and finish is absolutely superb)

    Cons:
    • A little pricey, but a good long-term investment
    • No USB 3.0 support
    • No audio out means that you have to run a speaker cable to your computer or use the integrated speakers in the display, which leave a bit to be desired

    40 of 44 people found this useful

  • 1.0 out of 5 stars

    Terrible, Overpriced Product with Poor Connectivity

    • Written by from Edmond

    I was so excited to get my Thunderbolt display, but it's been plagued by connectivity issues from the start and then wake-up issues after upgrading to Mavericks. I use this with a 2010 15-inch MPB and all Apple accessories.

    The good:

    - Beautiful, large display with great off axis viewing
    - Serviceable built-in audio
    - Reasonable connectivity options (that fail to live up to expectations for a product this costly)

    The bad:

    - USB ports don't alway recognize external keyboard (to the point that I got fed-up and started connecting the keyboard directly to the -MPB so I would not lose connectivity and have to plug/unplug the keyboard to get it to work) - so much for the convenience of 1 Thunderbolt connector!!!

    - Ever since upgrading to Mavericks the display does not always wake up without unplug/plug of the Thunderbolt connector.

    The nit picky points:

    - For the cost, this display should have more USB ports (and ones that work)
    - After spending so much for a display, I would have liked to be able to connect this to my Windows 7 laptop as well (I know, I know, it's made by Apple for Macs)

    Given the super premium price and headaches -- especially since it does not work well with 100% Apple stuff -- I'm disappointed in my purchase and would NOT recommend this monitor. Too bad. Very disappointing.

    43 of 51 people found this useful

  • 1.0 out of 5 stars

    3 strikes you're out

    • Written by from Reisterstown

    Don't waste your money on the 27 inch Thunderbolt display, buy the 27 inch standard display. Why? The Thunderbolt display doesn't work very long. Display #1 (serial #C02KH3EGF2GC) failed within 24 hours. Problem: display went to sleep and never woke up. Returned to Apple store. Display #2 (serial # C02KH4DJF2GC) worked for 3 weeks and failed! Problem: display went to sleep and only would wake up if you unplugged the thunderbolt cable and plugged it back in. And then you couldn't adjust brightness or have any functioning display ports. Display #3 (serial #C02KF2W5F2GC) is currently working for an hour. If it fails, I am going back to the old standard 27 inch display. I have one working in another room perfectly for 3 years now. I am not the only one this has happened to. Read other posts. At first I thought I was just unlucky and got a lemon. I know better now. Apple has issues with this display.

    43 of 51 people found this useful

  • 1.0 out of 5 stars

    It's so beautiful!

    • Written by from Berkeley

    ...but this product joins the trunk full of apple products I'm accumulating that needed repair barely 1 month out of warranty. In any case, the cable assembly that splits into a TB connector and power supply is defective. A few weeks ago the display went dim. Then the monitor went semi-comatose: Speakers worked but not the screen. So I tried using a separate tb cable to the open port on the back. That brought the screen back to life. So now I have to wait 3 days for an appointment at the local 'genius' bar (sounds so silly to say that, doesn't it?) and then a likely $150 repair bill.

    51 of 67 people found this useful

  • 1.0 out of 5 stars

    Heartbroken

    • Written by from Harsens island

    I've dreamed of owning my own Mac desktop for years, and finally received a brand new mac mini with Thunderbolt display for christmas. I've only been using it for four days and already my TBD has flickered to the point of being unusable at times, hasn't woken up from sleep mode, and twice has just turned itself off. When it is working it is a gorgeous display, but I am heartbroken that my first brand new mac is flawed in such a major way (the mini, btw, works wonderfully). I already downloaded the update to "fix" the flickering, but it did nothing. I will be calling Apple to see what they say, I will see if I can return it and get an iMac instead. I really don't want to exchange it for another TBD, since it sounds like an extremely common issue. Wish I had seen these reviews before. $2000 is a heck of a lot of money for something that doesn't work correctly.

    43 of 51 people found this useful

  • 3.0 out of 5 stars

    Standby Issues and Fatal Crash

    • Written by from Jersey city

    After about a month the display crashed and would not wake from standby or turn on after a reboot. Prior to the crash, I experienced USB and network issues similar to those mentioned in a previous post and wonder whether I got a lemon or there is a more serious problem with the display. An Apple Genius could not get the monitor to reboot and suggested that it might be a faulty logic board or power supply issue. I purchased a new display along with an extended warranty from the Apple store and returned the broken one to Amazon, which said the display was back ordered for another 6 weeks. Its a nice display but it shouldn't crash after a month.

    50 of 65 people found this useful

  • 5.0 out of 5 stars

    Works perfectly

    • Written by from Camarillo

    I have a late 2011 MBP. I literally plugged in the TB cable, closed the lid and up came the screen on the new monitor. It's working perfectly for me. Wakes up from sleep just fine (read a lot of complaints on this.) Perhaps the sleep issue is a bluetooth error? My keyboard and mouse are using USB.

    Colors are great. Response is great. I wouldn't ever imagine all this power was coming from a laptop.

    Another step into the future.

    42 of 49 people found this useful

  • 3.0 out of 5 stars

    Great picture, terrible sound

    • Written by from San Francisco

    Bought for my 2011 11" MacBook Air as a replacement for an old 21" Cinema Display. It's perfect for the job: with just the Thunderbolt and MagSafe connectors plugged in, I have my whole desktop set up. A *lot* less wiring than my old display, and a relief to not have an external PSU again.

    I'd planned to get rid of my (bottom-end) Bose speakers since the display has built-in sound but I'm now having second thoughts: it sounds *terrible*. Tinny and hollow; well below Apple quality. The in-store unit I tried was much the same too, so I don't think I have a bad unit. Not sure what to do now: the Thunderbolt display takes up so much desk space that I don't have room for speakers, and even if I did, there's no audio out on the display itself so it'd be a third cable to have to worry about each time I dock and undock.

    39 of 43 people found this useful

  • 1.0 out of 5 stars

    Expensive to repair

    • Written by from yorba linda

    I loved my 27 in display but the back light went out after 2 years! Cost $700 to repair it. Such a joke that apple doesn't stand behind their product on a $1,000 display. Back to a pc display :(

    39 of 44 people found this useful

  • 1.0 out of 5 stars

    Just a short matter of time before it fails

    • Written by from Evansville

    Like a lot of the other 1 star reviews, my display went completely black after about 2 years of use. The repair will cost me $700 + labor.

    37 of 40 people found this useful

  • 1.0 out of 5 stars

    Doesn't work

    • Written by from Livermore

    I got my display and connected it to my macbook air. All the ports worked, including the power supply for the macbook air. However, the display stayed dark and wouldn't turn on. I read numerous forums that this is a common issue with the Thunderbolt display. Sending it back today and getting a larger size Dell for less money. I think 1000 for a macbook charger is too expensive. It's the first Apple product I'm completely disappointed with.

    35 of 36 people found this useful

  • 1.0 out of 5 stars

    Dream Setup Denied By Faulty Product

    • Written by from Garland

    I always loved the iMac and recently had to convert over to MBP due to my travel schedule. When working out of my office, I wanted that larger screen I had become accustom to and so I went out and bought a 27" Thunderbolt monitor.

    With one connected, it worked great and I had no issues. I then decided to get a second 27" Thunderbolt monitor and that's where the trouble started.

    I am getting constant screen flickering and intermittent use of my USB ports. I went through the process with tech support to no avail. I have flipped them around and switched cables so I know its the daisy chain aspect that is causing the issue.

    It's very disappointing when you buy a premium product and it doesn't work as advertised. Oh well, back to the store to return it.

    36 of 38 people found this useful

  • 1.0 out of 5 stars

    AWFUL AWFUL DISPLAY....

    • Written by from Birkenhead

    The reason I bought this display was for Photography and Web Design. I wanted a High end display with an IPS Panel.

    The Panel inside the thunderbolt display is Awful. The main problem is its over Excessive Backlight Bleed. not just around the corners but the whole panel itself. This especially in low light conditions makes blacks look light grey and is Impossible to work with. I am now using a £200 Display that is so much better as blacks look black.

    Apple replaced the first panel and the second had the same problem i then went to the apple store and the Display in the store had the same problem but wasn't as noticeable in light conditions. Its not until you get the display home in lower light conditions you notice the issue. Lookup Thunderbolt Display Backlight Bleed on the internet to understand more about this issue...

    This has got to be the worst purchase i have made in many years and has put me off ever buying an Apple product again..

    41 of 48 people found this useful

  • 1.0 out of 5 stars

    Do not purchase

    • Written by from EAST ROCKAWAY

    This display looks nice and when it works, it is good. Problem is that it doesn't work very well. Constantly flashes and turns off requiring it to be unplugged from the MacBook and plugged back in. USB ports do not have enough power for much of anything and the Ethernet adapter on mine does not work. Wish I could return...
    Out of all the Apple products I own, or have owned, this is the only one I am completely disappointed by.

    52 of 70 people found this useful

  • 5.0 out of 5 stars

    Another nearly perfect product from Apple

    • Written by from Louisville

    I was seeking a solution that allowed me to move between two offices regularly without having to fumble around with cords & cables. This display addresses that need perfectly. I use a TwelveSouth Book Arc, drop my MBP15 into it, connect the Thunderbolt (via a single cable w/two connections, one for power, the other for everything else) and I'm up and running in less than a minute. The display is stunning both in terms of image quality as well as resolution. Using spaces, I regularly have the equivalent of 10-12 separate full browser windows open and/or applications running simultaneously. The display is silent, clean and features a minimal footprint (really feels like it is floating in front of me). Yes, the reflectivity is high and depending on your environment (e.g. if you have natural light coming through a window), you may need to rotate the screen slightly. That said, you can slide this display around effortlessly thanks to its aluminum stand which smoothly sails across your desk. The upside to the finish is the image quality - again stunning. Hard to envision a better execution of a product. If you own this display, you will never be able to go back to anything else.

    47 of 60 people found this useful

  • 4.0 out of 5 stars

    Nice display (after exchange)

    • Written by from ADA

    I like the quality picture of this display. No tinting errors noted as in other reviews. However I did have to exchange the orignially purchased display.
    The display I originally received immediately would power up its cooling fans when plugged into the power supply. The fan noise was absent while the computer was on. Within 5 seconds of powering off the Mac or placing it in sleep mode, the fans would run continuously. Only unplugging it from the power supply would it stop.
    I did the Apple Care support call. Went through the motions of "resetting the PRAM", double checking all software and firmware updates with no change. Luckily I live near an Apple Store and was able to exchange it. I had the store employee open and check it first before I left the store. No fan noise.
    The replacement display has worked as it should. There is a growing link on the Apple support communities about this issue.
    The 27 inch sreen is twice the size of my previous LCD. So it took awhile to get adjusted to it.

    41 of 48 people found this useful