• 5.0 out of 5 stars

    Great Display. No problems

    • Written by from Marietta

    I have had this display for 1 year. First hooked to an Airbook, now hooked to a Mac Mini. I have had none of the issues reported. For the last 6 months it has been in daily use.

    Graphics are incredible, camera/mic/speakers work better than any other product I have used.

    It is pricey, but probably worth it.

    48 of 60 people found this useful

  • 5.0 out of 5 stars

    Graphic Designer's Dream Screen

    • Written by from Greenville

    I understand some people may have had some negative experience with defective devices, but I'm not one of them. I am a SERIOUS Mac user with just about every product that they have made in the last 7 years. This is by far the absolute best monitor on the market for graphic designers. Just incredible. I couldn't believe it when I put this next to my 30" HD Cinema Display. It is just soooo much better. It's crisp. It's clean. It's just beautiful. Can't imagine using anything different. Can't wait to see it beside my new retina Macbook Pro next week! :)

    47 of 58 people found this useful

  • 1.0 out of 5 stars

    Heartbroken

    • Written by from Harsens island

    I've dreamed of owning my own Mac desktop for years, and finally received a brand new mac mini with Thunderbolt display for christmas. I've only been using it for four days and already my TBD has flickered to the point of being unusable at times, hasn't woken up from sleep mode, and twice has just turned itself off. When it is working it is a gorgeous display, but I am heartbroken that my first brand new mac is flawed in such a major way (the mini, btw, works wonderfully). I already downloaded the update to "fix" the flickering, but it did nothing. I will be calling Apple to see what they say, I will see if I can return it and get an iMac instead. I really don't want to exchange it for another TBD, since it sounds like an extremely common issue. Wish I had seen these reviews before. $2000 is a heck of a lot of money for something that doesn't work correctly.

    43 of 51 people found this useful

  • 3.0 out of 5 stars

    Standby Issues and Fatal Crash

    • Written by from Jersey city

    After about a month the display crashed and would not wake from standby or turn on after a reboot. Prior to the crash, I experienced USB and network issues similar to those mentioned in a previous post and wonder whether I got a lemon or there is a more serious problem with the display. An Apple Genius could not get the monitor to reboot and suggested that it might be a faulty logic board or power supply issue. I purchased a new display along with an extended warranty from the Apple store and returned the broken one to Amazon, which said the display was back ordered for another 6 weeks. Its a nice display but it shouldn't crash after a month.

    50 of 65 people found this useful

  • 3.0 out of 5 stars

    Great picture, terrible sound

    • Written by from San Francisco

    Bought for my 2011 11" MacBook Air as a replacement for an old 21" Cinema Display. It's perfect for the job: with just the Thunderbolt and MagSafe connectors plugged in, I have my whole desktop set up. A *lot* less wiring than my old display, and a relief to not have an external PSU again.

    I'd planned to get rid of my (bottom-end) Bose speakers since the display has built-in sound but I'm now having second thoughts: it sounds *terrible*. Tinny and hollow; well below Apple quality. The in-store unit I tried was much the same too, so I don't think I have a bad unit. Not sure what to do now: the Thunderbolt display takes up so much desk space that I don't have room for speakers, and even if I did, there's no audio out on the display itself so it'd be a third cable to have to worry about each time I dock and undock.

    39 of 43 people found this useful

  • 1.0 out of 5 stars

    Dream Setup Denied By Faulty Product

    • Written by from Garland

    I always loved the iMac and recently had to convert over to MBP due to my travel schedule. When working out of my office, I wanted that larger screen I had become accustom to and so I went out and bought a 27" Thunderbolt monitor.

    With one connected, it worked great and I had no issues. I then decided to get a second 27" Thunderbolt monitor and that's where the trouble started.

    I am getting constant screen flickering and intermittent use of my USB ports. I went through the process with tech support to no avail. I have flipped them around and switched cables so I know its the daisy chain aspect that is causing the issue.

    It's very disappointing when you buy a premium product and it doesn't work as advertised. Oh well, back to the store to return it.

    36 of 38 people found this useful

  • 1.0 out of 5 stars

    3 strikes you're out

    • Written by from Reisterstown

    Don't waste your money on the 27 inch Thunderbolt display, buy the 27 inch standard display. Why? The Thunderbolt display doesn't work very long. Display #1 (serial #C02KH3EGF2GC) failed within 24 hours. Problem: display went to sleep and never woke up. Returned to Apple store. Display #2 (serial # C02KH4DJF2GC) worked for 3 weeks and failed! Problem: display went to sleep and only would wake up if you unplugged the thunderbolt cable and plugged it back in. And then you couldn't adjust brightness or have any functioning display ports. Display #3 (serial #C02KF2W5F2GC) is currently working for an hour. If it fails, I am going back to the old standard 27 inch display. I have one working in another room perfectly for 3 years now. I am not the only one this has happened to. Read other posts. At first I thought I was just unlucky and got a lemon. I know better now. Apple has issues with this display.

    42 of 50 people found this useful

  • 1.0 out of 5 stars

    It's so beautiful!

    • Written by from Berkeley

    ...but this product joins the trunk full of apple products I'm accumulating that needed repair barely 1 month out of warranty. In any case, the cable assembly that splits into a TB connector and power supply is defective. A few weeks ago the display went dim. Then the monitor went semi-comatose: Speakers worked but not the screen. So I tried using a separate tb cable to the open port on the back. That brought the screen back to life. So now I have to wait 3 days for an appointment at the local 'genius' bar (sounds so silly to say that, doesn't it?) and then a likely $150 repair bill.

    50 of 66 people found this useful

  • 5.0 out of 5 stars

    Works perfectly

    • Written by from Camarillo

    I have a late 2011 MBP. I literally plugged in the TB cable, closed the lid and up came the screen on the new monitor. It's working perfectly for me. Wakes up from sleep just fine (read a lot of complaints on this.) Perhaps the sleep issue is a bluetooth error? My keyboard and mouse are using USB.

    Colors are great. Response is great. I wouldn't ever imagine all this power was coming from a laptop.

    Another step into the future.

    41 of 48 people found this useful

  • 4.0 out of 5 stars

    Nice display (after exchange)

    • Written by from ADA

    I like the quality picture of this display. No tinting errors noted as in other reviews. However I did have to exchange the orignially purchased display.
    The display I originally received immediately would power up its cooling fans when plugged into the power supply. The fan noise was absent while the computer was on. Within 5 seconds of powering off the Mac or placing it in sleep mode, the fans would run continuously. Only unplugging it from the power supply would it stop.
    I did the Apple Care support call. Went through the motions of "resetting the PRAM", double checking all software and firmware updates with no change. Luckily I live near an Apple Store and was able to exchange it. I had the store employee open and check it first before I left the store. No fan noise.
    The replacement display has worked as it should. There is a growing link on the Apple support communities about this issue.
    The 27 inch sreen is twice the size of my previous LCD. So it took awhile to get adjusted to it.

    41 of 48 people found this useful

  • 1.0 out of 5 stars

    Short Life for an expensive display

    • Written by from Oakland

    My display lasted exactly 2 years and 1 month. The display went black last week. The electronics worked fine and the display was still detected by the mac and all the display ports were working. For the sake of it, I brought it to a local authorized repair center to confirm whether it was the display itself or the electronics (Apple would not test it unless covered by Apple Care or unless you agree to pay for the display replacement - ~$860 repair...). They confirmed it was the display. It could be the backlight lamp that is burned out but we lamp is built-in the display and cannot be replaced (bad design?). Better buy a new display than fixing it considering the cost of the repair.

    Bottom line: make sure you buy 3-year apple care on this display if you want to protect your investment for 3 years. And be ready to accept the possibility that it will not last more than 3 years. As another option, there is a Dell Monitor with the same resolution and a better display (faster and a lot lot more colors), which is actually cheaper, but without a thunderbold connection and ports.

    I went through many (non Apple) monitors in my life and the shortest life span I had experienced is 5 years of constant use, until this one from Apple. Bad job Apple on this one (only one Star).

    33 of 33 people found this useful

  • 1.0 out of 5 stars

    AWFUL AWFUL DISPLAY....

    • Written by from Birkenhead

    The reason I bought this display was for Photography and Web Design. I wanted a High end display with an IPS Panel.

    The Panel inside the thunderbolt display is Awful. The main problem is its over Excessive Backlight Bleed. not just around the corners but the whole panel itself. This especially in low light conditions makes blacks look light grey and is Impossible to work with. I am now using a £200 Display that is so much better as blacks look black.

    Apple replaced the first panel and the second had the same problem i then went to the apple store and the Display in the store had the same problem but wasn't as noticeable in light conditions. Its not until you get the display home in lower light conditions you notice the issue. Lookup Thunderbolt Display Backlight Bleed on the internet to understand more about this issue...

    This has got to be the worst purchase i have made in many years and has put me off ever buying an Apple product again..

    40 of 47 people found this useful

  • 1.0 out of 5 stars

    Do not purchase

    • Written by from EAST ROCKAWAY

    This display looks nice and when it works, it is good. Problem is that it doesn't work very well. Constantly flashes and turns off requiring it to be unplugged from the MacBook and plugged back in. USB ports do not have enough power for much of anything and the Ethernet adapter on mine does not work. Wish I could return...
    Out of all the Apple products I own, or have owned, this is the only one I am completely disappointed by.

    51 of 69 people found this useful

  • 1.0 out of 5 stars

    Worked for one week

    • Written by from Abbotsford

    Now blacking out constantly. Each time, I must unplug the display and plug it back in to get a picture back.

    43 of 53 people found this useful

  • 4.0 out of 5 stars

    only two minor problems

    • Written by from Seneca

    The Thunderbolt display mostly works great, and is a really excellent monitor. I have experienced none of the sleep/wakeup problems that others have noted. Two minor problems depending on environment: 1) The reflectivity of the screen is essentially the same as that of an iPad, so if there is a light source behind the user it may not be possible to adjust the screen to eliminate annoying glare from reflection; 2) Despite the instructions to adjust the screen height correctly, there is no height adjustment on the display. The only way to adjust the relative heights of screen and user is to adjust the height of the desk surface or the height of the user, neither of which may be possible/reasonable. Neck strain from looking up at the display can result.

    46 of 59 people found this useful

  • 5.0 out of 5 stars

    A Great Investment

    • Written by from Beecher

    I purchased this display a couple of days ago. I was looking for a smaller version and came to find out that Apple only makes the 27", so I purchased it. I was pleasantly surprised when I got home and set it up. I have it connected to my Mac Mini Server and also connect it to my Mac Book Air. The resolution and color are amazing. The functionality of Thunderbolt is amazing. I have my GB Ethernet connected to the monitor, along with my USB cables for the iPhone, etc., and it all gets delivered to the connected computer via the one Thunderbolt cable. I had a little buyers remorse when I got this display home, but after setting it up, I am more than happy I purchased it.

    49 of 65 people found this useful

  • 5.0 out of 5 stars

    An outstanding product

    • Written by from EL PASO

    The nicest thing about this display is that it just works. It docks with my mbp flawlessly. The design is just nice + again it works. It's not cheap but the same thing goes to the other monitors with similar specs.

    41 of 50 people found this useful

  • 5.0 out of 5 stars

    Another nearly perfect product from Apple

    • Written by from Louisville

    I was seeking a solution that allowed me to move between two offices regularly without having to fumble around with cords & cables. This display addresses that need perfectly. I use a TwelveSouth Book Arc, drop my MBP15 into it, connect the Thunderbolt (via a single cable w/two connections, one for power, the other for everything else) and I'm up and running in less than a minute. The display is stunning both in terms of image quality as well as resolution. Using spaces, I regularly have the equivalent of 10-12 separate full browser windows open and/or applications running simultaneously. The display is silent, clean and features a minimal footprint (really feels like it is floating in front of me). Yes, the reflectivity is high and depending on your environment (e.g. if you have natural light coming through a window), you may need to rotate the screen slightly. That said, you can slide this display around effortlessly thanks to its aluminum stand which smoothly sails across your desk. The upside to the finish is the image quality - again stunning. Hard to envision a better execution of a product. If you own this display, you will never be able to go back to anything else.

    45 of 58 people found this useful

  • 2.0 out of 5 stars

    Flawed sound system...

    • Written by from Milwaukee

    While the overall quality of the display is outstanding, there is problems with the audio system, in the form of static that plays from the display's speakers whenever any sound is produced by an attached computer. While some may not notice this, I have good hearing, and find this static sound unacceptable for such an expensive monitor. Will probably take the original and second unit that Apple sent me (both have the static issue) back, and wait till they fix this issue, or come out with a better monitor. (Search on the static sound issue in Support here if you don't believe it).

    33 of 34 people found this useful

  • 2.0 out of 5 stars

    Only works when the moon is full

    • Written by from Los Alamos

    I struggled with the sound problem - hopefully someday there will be a complete fix, seems to work better since I updated to Mountain Lion.

    The most irritating thing is some days I can dock my laptop and it will switch just fine. Other days it seems like there is nothing I can do to get the keyboard and mouse attached to the display USB ports (not even wired ones) to work.

    There's nothing worse than sitting down to do a bit of work on this big beautiful display and spend all my time fiddling with docking my MacBook Air. It would really help if Apple would provide some trouble shooting tips on this problem. I try powering off, putting the MacBook Air to sleep; disconnecting and reconnecting the mouse, keyboard, MacBook Air and power in various sequences. Sometimes some combination works. Other times, like now, I sit here in front of the big black display typing on my MacBook. It's really sad.

    34 of 37 people found this useful