• 1.0 out of 5 stars

    Do not buy this screen

    • Written by from Lendelede

    I bought this screen two weeks ago, sinds then i had nothing but problems. There is a large amount of backlight bleeding. But that is not the worst part.
    The screen simply doesn't work. it turns black when i'm editing it won't wake when my mac pro wakes. And now it won't turn on at all. I've retuned my first fault one and got a new one frome the retailer. But its all the same problems.
    Apple is just very poor built quality. I've recently purchased a new mac pro as well and its all problems whit that to.

    I used to be a big fan of apple, but they lost me. I'm never buying your overpriced things ever again.

    9 of 30 people found this useful

  • 1.0 out of 5 stars

    UNRELIABLE!

    • Written by from Pacific Pines

    Only used this for the past few weeks with a mac mini Keeps on turning off unexpectledly all the time. Energy saver settings turned off and still does it. I have used macs since 2002. I guess you should buy apple care with this product.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Expensive to repair

    • Written by from yorba linda

    I loved my 27 in display but the back light went out after 2 years! Cost $700 to repair it. Such a joke that apple doesn't stand behind their product on a $1,000 display. Back to a pc display :(

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Just a short matter of time before it fails

    • Written by from Evansville

    Like a lot of the other 1 star reviews, my display went completely black after about 2 years of use. The repair will cost me $700 + labor.

    24 of 25 people found this useful

  • 1.0 out of 5 stars

    Doesn't work

    • Written by from Livermore

    I got my display and connected it to my macbook air. All the ports worked, including the power supply for the macbook air. However, the display stayed dark and wouldn't turn on. I read numerous forums that this is a common issue with the Thunderbolt display. Sending it back today and getting a larger size Dell for less money. I think 1000 for a macbook charger is too expensive. It's the first Apple product I'm completely disappointed with.

    23 of 23 people found this useful

  • 1.0 out of 5 stars

    Awful

    • Written by from Somerville

    I have a conventional Apple studio monitor at home (three cable connections to laptop), and deeply regret not buying same for work. The Thunderbolt display has a serious problem with reading USB devices, meaning that I do not have plug-and-play ability when I connect my laptop each morning. I spend 15 minutes restarting my computer until the USB ports in the display recognize the wireless mouse and other devices. I have read that this can be rectified if one adds a powered USB hub, but for a $1000 monitor with USB ports in the back, should one have to do that? No! Avoid this overpriced, overly fussy piece of equipment. The older Apple studio display works much, much better when it comes to truly allowing me to plug in my laptop and have functionality right away.

    21 of 22 people found this useful

  • 1.0 out of 5 stars

    Terrible, Overpriced Product with Poor Connectivity

    • Written by from Edmond

    I was so excited to get my Thunderbolt display, but it's been plagued by connectivity issues from the start and then wake-up issues after upgrading to Mavericks. I use this with a 2010 15-inch MPB and all Apple accessories.

    The good:

    - Beautiful, large display with great off axis viewing
    - Serviceable built-in audio
    - Reasonable connectivity options (that fail to live up to expectations for a product this costly)

    The bad:

    - USB ports don't alway recognize external keyboard (to the point that I got fed-up and started connecting the keyboard directly to the -MPB so I would not lose connectivity and have to plug/unplug the keyboard to get it to work) - so much for the convenience of 1 Thunderbolt connector!!!

    - Ever since upgrading to Mavericks the display does not always wake up without unplug/plug of the Thunderbolt connector.

    The nit picky points:

    - For the cost, this display should have more USB ports (and ones that work)
    - After spending so much for a display, I would have liked to be able to connect this to my Windows 7 laptop as well (I know, I know, it's made by Apple for Macs)

    Given the super premium price and headaches -- especially since it does not work well with 100% Apple stuff -- I'm disappointed in my purchase and would NOT recommend this monitor. Too bad. Very disappointing.

    32 of 40 people found this useful

  • 1.0 out of 5 stars

    Very nice at the launch date (2011) but today it is outdated

    • Written by from Dob

    It is magnificent display. Or better to say it was. It still looks great, but it is outdated. I am thinking to buy one, but I am not happy at all:

    - lack of the USB 3.0 (external HDD drives!!)
    - no RETINA resolution (so I was mentioned, you have far better display on the newest Macbook pro, what is the point of using it, besides its size? As we already found out it can not replace totally all ports on the Macbook due to the lack of the USB 3.0 ...)
    - It design is nice but also outdated ... Check it out newest iMacs ...

    14 of 24 people found this useful

  • 1.0 out of 5 stars

    Severe processing drain

    • Written by from Brooklyn

    I use this monitor in tandem with a late 2011 MacBook Pro and my digital audio workstation (Cubase). When I get 15/20 minutes into a session I start hearing the jarring sound of digital grinding as my processor becomes overwhelmed. At that point I unplug the monitor and go back to the Macbook Pro monitor and then I have plenty of headroom for processing and audio sounds normal again. I have tested with Geekbench and a few other programs and this phenomena is clear as day with between a 30/40% decrease in processing with the thunderbolt dispay after 15 minutes. Genius bar was unable to help--suggested it might be a power problem but a power conditioner didn't solve the issue. It seems like thunderbolt cable gets jammed up after a period of time. Now I have a 1k monitor that I can only use for 15 minutes before unplugging.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Glare, reflection, glare, reflection. Did I say glare already???

    • Written by from Brisbane

    The monitor has a highly reflective surface resulting in intolerable glare and reflection. Any other monitor I have ever used is superior to this product.

    The glare is so bad, that I find myself moving my head or the windows on the screen so they appear at a spot that has the least glare. I am using this monitor at work (if I bought it myself I would have dumped it back where it came from the first day). There is a window behind me and the glare is especially bad when it is bright outside (which happens a lot).

    This monitor is a total engineering failure.

    Pros: You can use it as a mirror (expensive but mediocre mirror). It has an apple logo on it and some people go gaga over that. (It means it was expensive and indicates your elevated status in the social hierarchy. Since I use it at work this does not help me.) Looks sleek when not in use. If you are a narcissist you may find staring at your reflection instead of doing work quite pleasing.

    24 of 45 people found this useful

  • 1.0 out of 5 stars

    Awful Product

    • Written by from Washington

    Was so thrilled to get as a gift from the wife to use for work with my mac book pro. Got all set up and wouldn't work, tried here mac book and it worked. So got on with tech support, find out my current mac book looks identical to hers from Christmas 2010 does not work with it. Guess they didnt put thunderbolt on this mac book till 2011. Best is when you look at your system preferences thunderbolt pops up. So you have on software but not on computer. Asked what cord do i need, turns out nothing you can do or buy. So my option now is buy another mac book, or no extra monitor. thanks apple.

    13 of 55 people found this useful

  • 1.0 out of 5 stars

    do not buy!!!!!!!!

    • Written by from mentor

    1 ok there is higher resolution monitors out there
    2 its thick
    3 it is only 27 inches
    4 dose not work all the time\
    5 its a 1000 bucks
    6 get the app air display 2 and with any smart tv it will work better better resolution better price i love apple i really do but this monitor is garbage sry apple but i can not lie the only reason people will buy this is they are apple die hards or they are the epitome of intellectual poverty

    and, sorry about my spelling had a bad brain tumor

    17 of 56 people found this useful

  • 1.0 out of 5 stars

    Gutting time waster

    • Written by from NEWPORT

    After years of boasting I never had a problem with a piece of apple hardware I find problems with not one but two pieces of kit. I have the latest 27" iMac and the last MacBook Air. Both with thunderbolt ports and both great bits of kit. I thought I'd treat myself to a Thunderbolt Display, despite the price... I picked one up in Bristol this lunchtime, got it home, hooked it up and then nothing. Tried it with both pieces of kit, osx and windows. Tried both the built in thunderbolt cable and a separate one thinking it might be the cable. Still nothing. Took it back and got a replacement, got that home and hey presto another duffer. Managed to get it going in osx but on rebooting the iMac it was completely dead. The only way to get it to work was to pull the thunderbolt cable and plug it back in. Same for the MacBook Air. Tried it in windows / bootcamp on the iMac and nothing I tried would get it to work. Updated windows, updated bootcamp drivers (osx was already updated), rebooted, disconnected and reconnected etc. and still nothing. Got a refund but wasted 150 miles of driving, nearly £20 in bridge tolls and most of my Saturday. The only good thing was the staff at the store. Shape up apple and build us a new thunderbolt display, a thin one like the iMac. One that works with windows please!

    16 of 21 people found this useful

  • 1.0 out of 5 stars

    If you like flushing your money down the drain, buy this faulty product!

    • Written by from San Francisco

    Apple will never admit it because there is too much money to be made, but this product obviously suffers from some serious design flaws. There is no excuse for a power supply AND logic board failure for a product that is only 1.5 years old! When it worked, the quality of the display was great, but dealing with Apple and their repair service price gouging has left me permanently soured (and I”ve been a customer for 20 years). There are comparable non-Apple monitors out there for a lot less money. And you will find better customer service at your local DMV.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    The uneven backligh.

    • Written by from MIAMI BEACH

    The uneven backlight of display. No black in the corners. Very bad after NEC. Serial C02LM1K6F2GC.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    USB 2 ports, not USB 3??? Come on Apple, it's 2014.

    • Written by from Auburn

    This is a beautiful display but as a dock why in the world does it not support USB 3? It is only USB 2. As a dock this cripples my external drive speeds and renders its primary dock feature useless.

    17 of 21 people found this useful

  • 1.0 out of 5 stars

    Returned because of unbearable glare and lack of height adjustment

    • Written by from San Francisco

    I really wanted to love this display. I appreciated that it had a power connector for my new MacBook Pro, the colors were rich, and type super crisp. However, at the end of every day, I had a splitting headache. When I switched to my other monitor to get some files off my old machine, I realized the Thunderbolt's glare was to blame for my headaches. Also, at 5'4", I'm on the shorter side. I have to work to adjust my desk to fit me ergonomically. Because the display lacks any height adjustment, it was too high for my natural gaze. I wasn't about to replace my desk and chair to accommodate this monitor. So, due to its unbearable glare and its lack of height adjustment, I returned the Thunderbolt to Apple for a refund. I don't recommend the product.

    21 of 29 people found this useful

  • 1.0 out of 5 stars

    The main reason turning me away

    • Written by from Markham

    As a monitor only, why is this thing thicker (or at least the edges) than the 27-inch iMac??

    When I look at them at the Apple store and can't help keep comparing the two, the iMac actually look more like a "monitor" and this product look more like the computer.

    20 of 31 people found this useful

  • 1.0 out of 5 stars

    Short Life for an expensive display

    • Written by from Oakland

    My display lasted exactly 2 years and 1 month. The display went black last week. The electronics worked fine and the display was still detected by the mac and all the display ports were working. For the sake of it, I brought it to a local authorized repair center to confirm whether it was the display itself or the electronics (Apple would not test it unless covered by Apple Care or unless you agree to pay for the display replacement - ~$860 repair...). They confirmed it was the display. It could be the backlight lamp that is burned out but we lamp is built-in the display and cannot be replaced (bad design?). Better buy a new display than fixing it considering the cost of the repair.

    Bottom line: make sure you buy 3-year apple care on this display if you want to protect your investment for 3 years. And be ready to accept the possibility that it will not last more than 3 years. As another option, there is a Dell Monitor with the same resolution and a better display (faster and a lot lot more colors), which is actually cheaper, but without a thunderbold connection and ports.

    I went through many (non Apple) monitors in my life and the shortest life span I had experienced is 5 years of constant use, until this one from Apple. Bad job Apple on this one (only one Star).

    36 of 37 people found this useful

  • 1.0 out of 5 stars

    REALLY BAD PRODUCT!!! Better getting some other screen!!!

    • Written by from Princeton

    I cannot understand how come apple cannot get their laptops to work properly with their OWN screen!!!
    Sometimes the macbook pro with retina display doesn't recognize the thunderbolt display, in other cases, it doesn't identify USB plugged-in devices.
    It is absolutely horrible to work with!!!

    22 of 22 people found this useful