Customer Reviews and Ratings

1.5 out of 5 stars

Based on 243 reviews

  • 1.0 out of 5 stars

    4 months old, already failing!

    • Written by from Dickson

    425 of 488 people found this useful

    I'm a new Apple person, love the MacBook Air! But the power supply is already intermittent. It is under warranty, but they will not pay me for the half-day I will spend going to the Apple store to get something that should last longer than the computer!

    Was this useful? 4 months old, already failing!

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  • 1.0 out of 5 stars

    seriously?!

    • Written by from NICOLAUS

    53 of 54 people found this useful

    I'm in the middle of finals and all of a sudden my charger stopped working. I've put it in every position possible and now have 8% battery left and live 2 hours from the nearest apple store. You'd think Apple would do something about fixing this problem or not mark the charger up to $80. This is not what I want to be spending my money on plus the 4 hours worth of gas I'll have to pay for to go get the stupid thing so I can study! No one has a good review of this thing so fix it. Thanks for making your customers feel robbed when they have to go buy an $80 charger time and time again.

  • 1.0 out of 5 stars

    Starting to fail, just past warranty

    • Written by from Philadelphia

    51 of 51 people found this useful

    My 45w magsafe power adapter is starting to fail. Spotty performance and will only charge at all if the machine is shut down. I've had the computer just over a year.

    I gave the thing 1 star because I really don't think an adapter should ever fail, except in rare cases, but there are more than 200 reviews here with the same or similar complaint.

    And the $80 price tag to replace it is insult added to injury.

    This isn't right, Apple. You should replace this cord for free.

    Otherwise love my 11" air.

    Was this useful? Starting to fail, just past warranty

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  • 1.0 out of 5 stars

    Wish I could give it zero stars.

    • Written by from Aberdeen

    49 of 49 people found this useful

    My children both have Macbook Airs. Between them, four chargers have frayed (same place every time) and stopped working in less than 18 months. They cost nearly 90 euro to replace every time, as we now live in the Netherlands (for a charging cable, that's extortionate), and thus, when my daughter goes to University this year, we are buying a non Apple laptop for her, solely because of this problem. She won't be able to afford to replace cables at this rate on a student loan. Apple should be addressing the poor quality and the pricing of this cable. Hugely disappointed.

    Was this useful? Wish I could give it zero stars.

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  • 1.0 out of 5 stars

    Sudden Death after less than a year

    • Written by from San Diego

    48 of 48 people found this useful

    The power adapter that came with my Mac Book Air suddenly stopped working. No orange/green led indicator, and no "charging" icon.

    Luckily, I bought the Air to replace my 2008 era Mac Book Pro, so I dug the charger out of the box, and thank god it charges.

    Still, I haven't had the Mac Book Air for even a year - and the charger goes out? Unacceptable.

    Was this useful? Sudden Death after less than a year

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  • 1.0 out of 5 stars

    Power cord FAIL

    • Written by from Silver Spring

    45 of 45 people found this useful

    My MacBook Air is 7 months old. Power cord has failed.

  • 1.0 out of 5 stars

    terrible

    • Written by from Placida

    44 of 44 people found this useful

    i have my Mac air one year and i am replacing my magsafe adaptor for the second time lower the price if you expect us to replace this every year,

  • 1.0 out of 5 stars

    What gives

    • Written by from Aberdeen

    53 of 63 people found this useful

    How can you make the worlds best computer but have the worst power cord in the universe???
    Oh did I mention that the damm thing cost 83.74. I have had my Air book less than 3 months and have had to replace it twice. Apple you need to do something about the price and the quality of the 45W MagSafe Power Adapter for MacBook Air.

  • 1.0 out of 5 stars

    Intermittent Charging

    • Written by from Honolulu

    45 of 52 people found this useful

    As previously noted by other owners of the Macbook Air, my charger is not always charging the computer. If I do not take note of this I end up leaving for work with a drained battery even though the charger was plugged in and connected to the computer. I've owned the otherwise good Macbook Air for four months and the power adapter is becoming increasingly unreliable. I will be contacting Apple to resolve this problem.

  • 1.0 out of 5 stars

    Unreliable

    • Written by from San Francisco

    38 of 39 people found this useful

    The power adapter that came with my MacBook Air started to fail after only five or six months. Worse yet, when I brought it to the Apple store, the "genius" wouldn't replace it since it had not completely died. Well, now it's completely dead. Now I need to make another trip to the Apple store.

  • 1.0 out of 5 stars

    power adapter fail

    • Written by from boxford

    36 of 37 people found this useful

    my power adapter stopped working 5 months after I bought my macbook air. for shame apple, for shame.

  • 1.0 out of 5 stars

    Mac Book Air Charger Failed

    • Written by from Kansas City

    37 of 39 people found this useful

    My charger has failed and my MacBook Air is less than a year old. Anyone know if there is a warranty, and for how long? Apple, please help because I still have a good PC and am ready to return. How many of these comments do you need before you act?

    Was this useful? Mac Book Air Charger Failed

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  • 1.0 out of 5 stars

    Intermittent after 6 months

    • Written by from Melbourne

    35 of 36 people found this useful

    Love my MacBook Air but the power adapter is already intermittent after only 6 months use.

    Disappointing.

    Was this useful? Intermittent after 6 months

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  • 1.0 out of 5 stars

    Hot!

    • Written by from Manchester

    41 of 50 people found this useful

    I've had my Macbook Air for a few months and I love it but HATE the power cord! It gets extremely HOT and charges when it wants to. I need to hold it in a certain direction for it to charge but once I let go so does the charge. It is terrible!

  • 1.0 out of 5 stars

    worse than ever

    • Written by from West Lafayette

    30 of 31 people found this useful

    Apple power cords always give out on me, but the way the cord comes out the end of this one seems to be inviting trouble. I spent a semester trying to keep it from bending any way that could pull the cord the wrong way, but it gave out anyway. Only five months? Ridiculous for the price these are going for.

  • 1.0 out of 5 stars

    this is the worst apple product

    • Written by from medellin

    26 of 28 people found this useful

    i own every apple product and im a big fan of their divises never the less i hate the macbook chargers because it doent last more than 6 month, and is really expensive to get a new one. apple should have an extended warranty for this product and replace all defective inventory.

    Was this useful? this is the worst apple product

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  • 1.0 out of 5 stars

    2nd one died in a year.

    • Written by from Cupertino

    25 of 26 people found this useful

    This is a very poor quality product. Apple should recall them and replace with a version that lasts more than a year.

  • 1.0 out of 5 stars

    Power Brick Scam

    • Written by

    25 of 27 people found this useful

    I can't believe I'm going to have to buy a fourth power brick. I've been treating them with paranoid levels of caution because they break so easily and cost so much. Can't somebody create a reasonable alternative at a reasonable price? Apple should be taken to task for foisting such junk on loyal customers.

  • 1.0 out of 5 stars

    Unreliable

    • Written by from Loveland

    23 of 23 people found this useful

    I bought my MacBook Air in 2011. The adapter began to have issues within a year. Now it is completely out of warranty and has stopped working altogether. I'm shelling out the $79 bucks to buy a new one but am not confident it will solve the problem because when I took the laptop and cord to an Apple store (an hour away) it worked fine. That was a month ago. Now it won't work at all. There is nothing worse than troubleshooting a problem that will not even replicate itself reliably. LOL. Love the MacBook but hate the adapter.

  • 1.0 out of 5 stars

    Garbage

    • Written by from Westminster

    23 of 23 people found this useful

    Worked fine for the first few months but now decided to fail for no apparent reason. Hopefully this is still under warranty because $80 is extremely overpriced. Especially if this garbage is going to go out after a few months of use. I dont want to have to keep buying multiple chargers every year at $80 a piece.