Customer Reviews and Ratings

1.5 out of 5 stars

Based on 243 reviews

  • 1.0 out of 5 stars

    45W Magsafe charger

    • Written by from EDMONTON

    21 of 23 people found this useful

    Disappointed to say the least.

    A few months after I bought the computer the charger cord is already failed and now it charges only intermittently.

    Now I got to pay 80$ for a new one. That is just BS.

    Would expect better quality from Apple.

  • 5.0 out of 5 stars

    45W MagSafe A-OK for Me!

    • Written by from Boulder

    9 of 10 people found this useful

    My original 45W MagSafe Power Adapter has been working quite well for the almost 1-1/2 years that I have had my 13-inch MacBook Air. I am getting another so that I can keep one at home and keep the other in my brief case so that I don't leave home without a charger.

  • 1.0 out of 5 stars

    Lasted one year and then cord failed

    • Written by from Boston

    10 of 13 people found this useful

    Unimpressive build quality on this charger. It failed immediately after my one year warranty after fraying through the cord despite no unusually heavy usage. Given the high number of low stars, it's disappointing that Apple has chosen not to deal with this.

    Was this useful? Lasted one year and then cord failed

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  • 1.0 out of 5 stars

    80 dollars? Really?

    • Written by from Santiago

    10 of 13 people found this useful

    I can't believe that this power adapter is than expensive. And if you try to buy it outside of the States is worse.
    Please Apple boys, try not to think only in create good stuff, try to think in your customers and not to overcharge the price of small spares... in cellphones and other kinds of laptops the power adapters are really cheap and not the almost the 10% of the laptop cost!!!

  • 4.0 out of 5 stars

    no complaints!

    • Written by from Rapid City

    3 of 13 people found this useful

    I dont know what everyone is so worked up about. I have just spent the last year in Afghanistan with my MB Air, have plugged this adapter into just about every shady power source there is, and the adapter has performed like a champ! Everyone writing these bad reviews must be SERIOUSLY mistreating their gear and - as is so easy to do with Apple products - are expecting way too much out of them...definitely at least a far higher standard than the giant PC power bricks all windows users have to drag around!

  • 1.0 out of 5 stars

    So disappointed in this charger

    • Written by from Baltimore

    6 of 8 people found this useful

    So I LOVE my MacBook Air, but this charger is a joke - I have already replaced it once, and now the replacement is starting to die. It starts off making a buzzing noise, then it just stops working. Apple employees said something about a fuse being burned out, however, I don't feel like this is acceptable for Apple to be producing such shoddy chargers. Glad I purchased the Apple Care, as I will be getting my moneys worth replacing this charger every 5-6 months!

    Was this useful? So disappointed in this charger

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  • 1.0 out of 5 stars

    Not good.

    • Written by from Aurora

    7 of 8 people found this useful

    I don't know how Apple has not addressed the rampant problems with this accessory, and it's a critical one! Mine went out after about 9 months. Started intermittently charging, then not at all. My previous magsafe power adapter on my old Macbook also failed after a 14 months. Something needs to change. The reviews are evidence enough.

    Btw Apple's review system censors the 4 letter word that describe feces, starts with p and ends with p. lol

  • 1.0 out of 5 stars

    Cheap in every way except price...

    • Written by from Long Beach

    19 of 22 people found this useful

    Apple has a history of turning out lousy power adapters. This one is no exception. It's the usual problem this time around: the cord end that attaches to the magnetic connector has broken and frayed. It's a nuisance and a fire hazard. They have some gall to charge us $80+ to fix a hardware defect. One might reasonably conclude that this is all by design. I'm surprised that Apple hasn't been sued over this.

    Was this useful? Cheap in every way except price...

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  • 1.0 out of 5 stars

    poor quality

    • Written by from Norfolk

    17 of 18 people found this useful

    My MBA adapter is completely dead. I had to shake it for it to work and today its completely broken. and yet Apple charges $79. Not cool!

  • 1.0 out of 5 stars

    MacBook Air Power Adapter - Poor.

    • Written by from Flat Rock

    18 of 19 people found this useful

    I have had my MacBook Air just over 13 months. Guess from the sounds of it I have been *lucky* as my power adapter has just now failed. Unfortunately, I do not have the AppleCare so I will be eating the 80.00 for a new one. Has anyone discovered if there is a reset button to try prior to opening a new one and trying it? I'm a little frustrated as Apple has a great product and after 13 months they begin to fail....I've been VERY happy with my computer; however, the power cord and I also understand the battery doesn't last long either...about 2 years. Guess that bridge well cross next. I just think they should have a better warranty on a computer that costs so much...Good luck with you Power Adapters!

    Was this useful? MacBook Air Power Adapter - Poor.

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  • 1.0 out of 5 stars

    Total Power Failure

    • Written by from QUEENS VILLAGE

    4 of 4 people found this useful

    i had the MBA for just over 10 months and the cheap yet expensive power wire fails what a piece of junk. What good is a laptop is you can't charge it! Apple needs to do something about the cheap(...) power cords they sell us, and this happens with all of my apple products, from the iPhone right to the iPad, itouch and MBA, SMH!!

  • 1.0 out of 5 stars

    I'd give it "0" stars if I could! - This charger bites!

    • Written by from North versailles

    9 of 10 people found this useful

    What a joke? I've owned my MBA since September of last year, just under 5 months... and I've wondered what was up with my laptop charging... seems my cheap janky (yet expensive charger - $80) is broke... after less than 5 months? Way to go with "redesigning this charger for the MBA - Apple"... it's a piece of junk. I'm super excited to make a trip to the Apple store tonight to buy another junky charger for my MBA. Whatever...

    Was this useful? I'd give it "0" stars if I could! - This charger bites!

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  • 2.0 out of 5 stars

    Only worked 10 month

    • Written by from New York

    5 of 5 people found this useful

    After 10 month of usage, surfaced a problem most reviewers complaining for. Charging process occurs only in specific position of a magnetic plug, and now it is not working at all.

  • 1.0 out of 5 stars

    Only 3 months of power? Huh??

    • Written by from Missouri City

    4 of 4 people found this useful

    I bought my MacBook Air in November 2011 but starting in January 2012 I began to have difficulty with my MagSafe power cord. I would plug it into the MBA but it would not charge until I jiggled the wire some and/or plugged and unplugged it a few times. It remains extremely temperamental. I had logged onto the store to look at purchasing a new power cord as I have some business travel coming up -- I was assuming that perhaps I had kinked the cord at some point and it had a short. I didn't know when I would have done that but I had no other explanations. Apparently that likely is NOT the case. I have had 5 or 6 laptops prior to this one and have never had a power cord issue -- and this in just 3 months!! Still, I will probably buy a back up as I cannot afford to have the cord crash and burn when I'm traveling. Truly not typical Apple type product performance.

    Was this useful? Only 3 months of power? Huh??

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  • 1.0 out of 5 stars

    Received on September 28th, started failing on January 16th

    • Written by from Champaign

    3 of 3 people found this useful

    I've owned the computer for less than 4 months and my adapter has already failed. It works about half of the time currently, cutting in and out even if the computer/adapter aren't moved, so it doesn't seem to be a short in the cord, but a hard failure.

    Was this useful? Received on September 28th, started failing on January 16th

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  • 1.0 out of 5 stars

    Disappoint with the quality

    • Written by from Fort Smith

    7 of 8 people found this useful

    I bought the Macbook Air 11 inch (2010 late) in January, 2011. Air is awesome, but the adapter I can say nothing. In December, 2011, it is totally broken. I took almost one day to fix this adapter in Apple Store. Due to I see many buddies have this question, Apple should recall the adapters and give brand news for free!

    Was this useful? Disappoint with the quality

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  • 5.0 out of 5 stars

    Had about 7 months so far and works just fine

    • Written by from Meridian

    2 of 3 people found this useful

    I've never had a problem with my MacBook Pro power cord. I love how it disconnects without breaking or jerking the computer whenever it gets accidentally tripped on or pulled out. It doesn't wrap very easily when I put it in my computer bag, but that's not really worth complaining about when it's so much better than regular PC adaptors.

    Was this useful? Had about 7 months so far and works just fine

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  • 1.0 out of 5 stars

    Power adapter lasted 3 months

    • Written by from Alexandria

    3 of 4 people found this useful

    Now I'm on travel, ready to give my presentation, and battery is almost dead....

    Was this useful? Power adapter lasted 3 months

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  • 1.0 out of 5 stars

    Ditto what everyone says -- FAIL!

    • Written by from Clinton

    9 of 12 people found this useful

    My MBA, expensive & top o' the line, is great. Power adapter, not so much. Bought mid-Aug., 2011, it died mid-Jan. 2012. I've owned about 25 desktops and laptops (all Windoze-based) in the past 25 years, this is a first for me -- a power adapter dying. NOT acceptable, Apple. You're gonna get some really bad press unless you recall these darn things and replace free of charge.

    Was this useful? Ditto what everyone says -- FAIL!

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  • 1.0 out of 5 stars

    Not a good product

    • Written by from Randallstown

    6 of 7 people found this useful

    My 45W adaptor stopped working properly after a few months. Too bad, because otherwise I love the 11" Air. My adaptor will not work if it is at all cold. It takes up to an hour to warm up before it works. Therefore, if I forgot to keep the adaptor in my pocket (which is most days, because I put my briefcase in the trunk of my car) then my charger won't work for much of the morning. It's very irritating. It appears that many customers are having trouble with this accessory. Apple should get ahead of this. Also, the price of replacement items is so absurd as to be insulting. I hope that the store treats me well when I walk in to request a replacement.