Customer Reviews and Ratings

1.5 out of 5 stars

Based on 249 reviews

  • 1.0 out of 5 stars

    Watch out for the rip!

    • Written by from London

    6 of 7 people found this useful

    The adapter has a major flaw and that happens to be the bit of the wire directly after the actual MagSafe plug. I have had two adapters already and both have ripped from there. One of the worst designs ever!

  • 1.0 out of 5 stars

    Very disappointed.

    • Written by from Covington

    10 of 12 people found this useful

    I have been a Mac fanatic for years, even before the Intel move. I/my family own a Mac Pro (2008), 24" iMac (2010), MBA 13" (2011), 2 iPhones (3, & 4), iPad 2, iPod touch, 4 iPod Nanos and even an Apple TV. I have had very FEW problems over the years and have always received exceptional service from Apple.
    However, this power cord is terribly designed. According to the service department, I have apparently abused my connector through "repeatedly rough" handling and "pivoting the connector" while removing the connector from the computer
    - B.S. I baby my Air. I think it's total bull that I now have to shell out $85 just to cover a poor design on such a vital accessory.

  • 1.0 out of 5 stars

    Burnt Out My Macbook Air

    • Written by from San Diego

    4 of 11 people found this useful

    I bought a Macbook Air just yesterday and it came with this charger. I had it plugged in the Macbook Air first and then plugged it into the wall and it just shut down and would not turn on.

  • 4.0 out of 5 stars

    Fingers Crossed

    • Written by from Marion

    5 of 9 people found this useful

    I've had my MacBook Air for almost 2 years and if my nephew hadn't vacuumed the end up into the Electrolux the power cable would still be in perfect condition. It still works but I'm going to replace it because I can't stand the way it looks. I tend to be overly careful with stuff like this so I am shocked at how many people have complaints. I just hope the replacement cable is of the same quality as the OEM part...

  • 2.0 out of 5 stars

    Failing. Overpriced.

    • Written by from Richardson

    20 of 24 people found this useful

    I have the MacBook Air and I love it. It works great for what I need. But being a student replacing things gets expensive. I just bought a superdrive which was eighty bucks and now I need a new power cable. It's ridiculous.

  • 2.0 out of 5 stars

    need replace

    • Written by from BROOKLYN

    8 of 10 people found this useful

    13months new and insertion site to adapter is bent out of shape. this causes inconsistent charging. 'too soon' I say. and the price...lets not go there. the best thing is the magnetic hold to the laptop.

  • 2.0 out of 5 stars

    Bad quality, too expensive

    • Written by from Birmingham

    36 of 36 people found this useful

    On average, I have to get a new charger every year. These die way too quickly. Like many of these reviews, the wires become exposed and it's becoming so hot it'll be a fire hazard. About to go to the Apple store and get a new one, but first wanted to write a review. WAY too expensive for the quality. Treat your loyal customers a little better, we know you have the money!

    Was this useful? Bad quality, too expensive

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  • 3.0 out of 5 stars

    My MacBook power cable is not working after just 2 months

    • Written by from Chicago

    9 of 10 people found this useful

    My power cable is not working I wish apple can come out with a better cable that can last longer, this computer and devices are too expensive for a customer to buy them every now and then. I love my Macbook, but I can't afford to spend $75 to $100 every 2 months.

    Was this useful? My MacBook power cable is not working after just 2 months

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  • 1.0 out of 5 stars

    First thing to go

    • Written by from Toronto

    16 of 16 people found this useful

    i've been a Mac user for 9 years now and I won't debate their quality when it comes to the design of their MacBooks, iPads, and iPhones. but I will say I've had to replace my chargers on all of those products before the life of the machine ran out.
    My MacBookPro is only a year old and the charger crapped out and a had to replace it.

  • 2.0 out of 5 stars

    Tip finally twisted off.

    • Written by from Chillicothe

    10 of 12 people found this useful

    After two years of amazing use, no problems at all, the tip of the cable began to short circuit and I would move it around until it started to charge. Then it stopped working completely. I noticed that I could spin the entire top around and I could hear crunching, then tugged on it and the whole top pulled off. This is the only problem I had with it.

  • 1.0 out of 5 stars

    MackBook Air power cord

    • Written by from Spring

    14 of 15 people found this useful

    I love my MacBook Air, but the power cord seems to have a short in it. If the cord or computer is moved or wiggled, the power in interrupted. This computer will be a year old in September, and I am still paying on it. So I should not be having to deal with this kind of issue especially since Apple is supposed to be the Rolls Royce of computers

    Is the power cord under the 1 year warranty, I really should NOT have to spend $79.00 for a new one. I will not be a happy customer at all if I have to do that!

  • 3.0 out of 5 stars

    Fire Hazard

    • Written by from Traverse City

    13 of 14 people found this useful

    Although my power supply lasted several years, when it finally went, it nearly started a fire. Luckily I was in the room when smoke came out of the unit while the wires began to burn & melt. Same problem: worn wires.

  • 1.0 out of 5 stars

    Intermittent after 6 months

    • Written by from Melbourne

    35 of 36 people found this useful

    Love my MacBook Air but the power adapter is already intermittent after only 6 months use.

    Disappointing.

    Was this useful? Intermittent after 6 months

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  • 2.0 out of 5 stars

    unraveling

    • Written by from Takoma Park

    16 of 16 people found this useful

    I love the design of the charger and it continued to work (I'm almost at one year with it) but it just started splitting at the seams and unraveling especially at groove where you tuck in the free end of the cord. I tried to tape it with electrical tape but it just got absolutely disgusting.
    Granted, it still works but I don't like exposed wires. For something that retails for 80 dollars, the cable jacket shouldn't spontaneously split. I went to get another one and hopefully it will not unwrap.

  • 2.0 out of 5 stars

    Looks good - doesn't last long - insane price.

    • Written by from Vallejo

    10 of 11 people found this useful

    The 90 degree fitting off the Mac, while sexy looking is poorly designed for durability. I prefer the older design that came straight off the MacBook that lasted 2 years. This one 6 months...

    Was this useful? Looks good - doesn't last long - insane price.

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  • 1.0 out of 5 stars

    lousy material

    • Written by from Raleigh

    11 of 11 people found this useful

    MagSafe that came with 2011 MBA is stripping badly around the area where the cord makes contact with the edges of the MBA. The outside coating also rubs off like an eraser.

  • 1.0 out of 5 stars

    Low quality power cord on Mac Air

    • Written by from Zeeland

    14 of 14 people found this useful

    Love the Mac Air...but power cord is not good. It appears to be ongoing problem for many. Root cause seems to be the two-pronged adapter where connection is poor. Of course...this item is not sold separately...so $80 for new plug...:(

    Was this useful? Low quality power cord on Mac Air

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  • 5.0 out of 5 stars

    Impecable design, and durable

    • Written by from Bethesda

    6 of 19 people found this useful

    I am surprised to see so negative reviews. I use extensively my adapter for more that 3 years and continue working flawless

    Was this useful? Impecable design, and durable

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  • 1.0 out of 5 stars

    Useless

    • Written by from Spring Branch

    23 of 25 people found this useful

    Im about to have to get my third one of these because the first two stopped charging. The first one broke of at the end and the second one never light up and has stopped charging after only a couple of months. Apple needs to come up with a better design that will actually last at least a year.

  • 5.0 out of 5 stars

    Great product

    • Written by from Norwood

    5 of 26 people found this useful

    I love it, sometimes a few people on the internet sound like a crowd. I've found that my power adapter is totally reliable, and most people who post a review will only post if there is something negative to say.