Customer Reviews and Ratings

1.5 out of 5 stars

Based on 966 reviews

  • 5.0 out of 5 stars

    It's only as durable as how you treat it.....

    • Written by from Middletown

    6 of 44 people found this useful

    I have had a MacBook Pro since early 2009, and I have never experienced a failure in any one of my chargers. If you wad instead of wind the charger up, yes it will eventually tear. If you sling it around like an anchor, yes it will break. Treat it like you would your iPhone for crying out loud, people! These magsafe chargers are lightyears ahead of a pc charger anyway.

    Was this useful? It's only as durable as how you treat it.....

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  • 1.0 out of 5 stars

    Junk

    • Written by from Lebanon

    14 of 15 people found this useful

    My second one just died. And of course my AppleCare plan expired 6 weeks ago

  • 1.0 out of 5 stars

    Horrid Charger

    • Written by from Titusville

    21 of 22 people found this useful

    This is the 3rd time I've had to replace my charger in less than a year. I love my computer, but I cannot stand the charger. PLEASE do something about this. I mean 80 bucks for a piece of junk after I spent so much money already... I know you have the technology, every other laptop's charger can withstand use. So disappointing but I still have to buy another one so I can actually use my computer which has all my information on it.It always burns and discolors right at the top of the piece that plugs into the computer.

  • 1.0 out of 5 stars

    Biggest piece of garbage

    • Written by from Boca Raton

    20 of 21 people found this useful

    On my 3rd charger in 5 years. They break way too easily. Flimsy design and workmanship from Apple!

  • 1.0 out of 5 stars

    Zero Star if I Could

    • Written by from Ocala

    16 of 19 people found this useful

    I have only had my Mac for 6 months or so. I am on my third 85WMagSae Power Adapter. At $80 a pop I cannot afford more. So after the next time I will sell the Mac and go back to a regular computer. Have tried to get help, ask Mac what to do and can't get through. Don't have a Mac Store near my city either. Love the Mac Pro but cannot deal with this adapter mess.

  • 1.0 out of 5 stars

    Poor workmanship and a fire hazard

    • Written by from Toms river

    19 of 24 people found this useful

    After shelling out 2000+ for a computer, you would expect the 80.00 power adapter to last more than a year, especially when you care for it as if it is made of glass. For years I have known these things to be fragile and so I keep it in one place where it can't get pulled on and it still frays apart forcing me to spend more money on a new one.

    Word to the wise: when it gets frayed and the wire is exposed, don't use it!!! My co-worker had his computer go up in smoke in our laboratory, almost burned the place down. Luckily the cord is long and could safely be unplugged, while a labcoat was thrown on top before it actually caught fire. In the end, computer was a little charred and the company decided to replace rather than risk another incident. We were the only lab with mac at our institute and now they are going to refuse to buy mac laptops, that's what apple gets for selling garbage for gold.

    Sadly, I see this is not the only account of fire hazard cords. You would think that at this price, apple would be more careful, but I guess they are waiting for someone to die and get sued... Will be an easy settlement with all this documentation on the internet already.

    Was this useful? Poor workmanship and a fire hazard

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  • 1.0 out of 5 stars

    Worst Thing About Macs

    • Written by from Houston

    16 of 19 people found this useful

    You'd think a company as smart and innovative as Apple would make a charger that doesn't fall apart all the time. Well, think different.

  • 1.0 out of 5 stars

    RIP Power Cord after Only 5 Months

    • Written by from MARGATE CITY

    9 of 9 people found this useful

    My AC adapter died only 5 months after I purchased my MBP. My husband is an electrian and determined that there was no power coming from the power adapter. Just so happens that I have a final paper due for a graduate class and now there is nothing I can do since power cord is dead and MBP won't turn on do I can work on my paper, which my professor doesn't excusel

    Was this useful? RIP Power Cord after Only 5 Months

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  • 1.0 out of 5 stars

    Why not fix it?

    • Written by from Chicago

    9 of 9 people found this useful

    The charger on my MacBook pro never seems to work. I end up having to replace it once a year. How is it that a CHARGER with no battery element can "die." The charger to the first laptop I purchased in 2001 still works, all other chargers for other devices still work, yet for some reason a BRAND new Apple MacBook Charger produced in 2011 can't make it a year? It's bologna.

  • 1.0 out of 5 stars

    Great design, lousy manufacturing

    • Written by from Quebec

    15 of 15 people found this useful

    On two of these I have had the white cord starting to peal off. One was exchanged under warranty, I am stuck with the other. A third one just died on me after 4 years. Come on Apple, get your act together !

    Was this useful? Great design, lousy manufacturing

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  • 1.0 out of 5 stars

    Number 3, here I come...

    • Written by from Irving

    24 of 24 people found this useful

    The design is horrible. There is little to no structural integrity at the connection of the adapter body and the cord running to the computer. Today marks the day I buy my third power adapter for the same computer, because of this problem. The problem seems to lie in the sleeve of the cable. Over time, the sleeve tends to pull out of the coupler on the adapter body. The coupler is made much too small and not nearly as rigid as it should be.

  • 4.0 out of 5 stars

    2 and half years now

    • Written by from Auckland

    9 of 16 people found this useful

    Bought my 15 inch mac book pro about 2 years ago. July 2010 to be exact. About a month ago I noticed the rubber molding on the cable had split open revealing the cable within. I promptly taped it up and it continues to work a charm. I am quite careful with my products but am a pretty heavy user so it may be a bit inevitable. I lug the thing around the house all the time as well. I use it every day for around 4-5 hours, sometimes more. I hook it up to my LCD tv and/or computer screen for gaming and watching movies, for music, youtube videos, etc. so it definitely is a bit worn the poor thing. However, given how thin the magnetic end of the cable is it's lasted well this far. The massive adapter bit in the middle had a meltdown earlier today. It got overheated and started to smell and shut down. I left it alone for about 40 minutes and came back, it had cooled down and was working perfect again! It may stop working soon but I pray that is not the case. I don't mind replacing it for $80 if it does. My macbook pro serves me well and I have no complaints!

  • 2.0 out of 5 stars

    Necessary Evil

    • Written by from Moline

    18 of 18 people found this useful

    I am about to order my 3rd adapter in 2.5 years. I'm not some world-traveling extreme Macbook Pro user, just a casual user with a fancy computer that needs an expensive replacement part on a regular basis. The first one almost caused a fire! I have been extra careful with this last one, and of course the little part that connects to the computer needs to be wiggled around to get any sort of charge, just like the last one. What else can I do? I need my computer to charge and I need a new one, I'm not going to try a 3rd party part that can be even worse. Come on Apple, just sell the one part of the cord, times are tough for everybody and this is not where I need to spend 80 dollars right now.

  • 1.0 out of 5 stars

    I'm really frustrated! Not worth it

    • Written by from Pawling

    17 of 18 people found this useful

    I can't believe after 1 year my cord is not working and my battery needs replacing. I'm not sure what the deal is with this, but I think Apple needs to reconsider durability considering the initial upfront cost

    Was this useful? I'm really frustrated! Not worth it

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  • 1.0 out of 5 stars

    Time for class action lawsuit

    • Written by from Phoenix

    30 of 31 people found this useful

    How can a company which designs such great products designs such poor cables? These cables are a fire hazard. I have my children unplug theirs before going sleep.

    Was this useful? Time for class action lawsuit

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  • 2.0 out of 5 stars

    Worked great until....

    • Written by from Riverton

    20 of 20 people found this useful

    When it works, it works like it's designed. I kept good care of mine, had it for 18 months, not even signs of wear and tear. One morning my MBP wouldn't charged and I noticed the cord looked nearly severed near the adapter and had scorch marks. Lucky a fire didn't start. Apple Genius agreed that definitely wasn't normal, and the product definitely failed, then quickly suggested I buy a new one for $80. Wish there was a cheaper way to replace a cord, than buy a whole new adapter.

  • 1.0 out of 5 stars

    low quality power adapter

    • Written by from Tichborne

    9 of 10 people found this useful

    I am totally disgusted that both mine and my daughters chargers no longer work after just over a year. The problem seems to be the cable at the mag safe jack. If I ever by another Macbook Pro they will have to throw in a spare charger or no sale. Possibly they will improve on this "weak link" in the near future but for the time being buyer beware.

  • 5.0 out of 5 stars

    TOCA BOCA

    • Written by from Burlington

    3 of 41 people found this useful

    The Apple 85W MagSafe Power Adapter is the most incredible product that I have ever observed. I honestly think that I am going directly to the Apple franchise to purchase this outstanding material.

  • 1.0 out of 5 stars

    Please please please redesign!

    • Written by from Rochester

    17 of 17 people found this useful

    I have bought THREE 85W MagSafe Power Adapter for my MacBook Pro in the 2-1/2 years I've own the computer. I am on the road a lot and even with careful packing and unpacking the SOLDERED IN cord to the computer FRAYS and ultimately FAILS. Why can't Apple make that wire MODULAR. I'll be glad to replace a wire for $10, not $79 (plus tax and shipping). Apple made such a big deal about the magnetic connection, but wow, they're looking through the wrong end of the telescope. MacBook Pro owners unite! Write your Apple Genius today! Write Cupertino! Let it be known we need this change!

    Was this useful? Please please please redesign!

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  • 2.0 out of 5 stars

    Durability is Everything

    • Written by from Topanga

    24 of 24 people found this useful

    I've been around technology my entire life and ALWAYS handle my computers and accessories with the utmost care, however the charger that came with my mac fizzled out recently after about 18 months of use. There is no external fraying on the chord, and it still appears on the outside to be in mint condition.

    It really is frustrating when things break doing the job that they're made to perform.