Customer Reviews and Ratings

1.5 out of 5 stars

Based on 967 reviews

  • 1.0 out of 5 stars

    The worse the quality, the more we have to buy.

    • Written by from Girard

    33 of 34 people found this useful

    I am a loyal apple customer and usually love their products. It is very rare that I write product reviews but for this I made an exception. I am about to buy my third charger because the last two died. They get really hot and can fray and spark. The price of 80 dollars for a 17 inch MacBook charger is outrageous for such terrible quality, yet I am forced to buy another or suffer as a graphic designer with no computer. Expect to replace this every year. I will gladly post a more positive review if the price was significantly lowered or the quality greatly raised.

    Was this useful? The worse the quality, the more we have to buy.

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  • 1.0 out of 5 stars

    Designed obsolesence

    • Written by from Toronto

    18 of 18 people found this useful

    Have had this for about 18 months. Casing began to crack within weeks. Now have to string it along the table in some mystical configuration of loops to keep the circuit working. But at least I get to spend money on something I don't want so that's alright.

  • 1.0 out of 5 stars

    The MagSafe Adapter Pins are the worst design that Apple has created ever..

    • Written by from Bangalore

    17 of 17 people found this useful

    The Spring loaded contact pins loose their strength after some time and they don't make the contact to the female connector, and hence rendering the adaptor useless. Firstly, the product is not well designed, and secondly Apple is not thinking about the planet and the Environment. Its asking us to buy another connector, and to dump a perfectly working adaptor except for the contact pins. Apple, please show your responsibility to the environment, by designing eco-friendly products. Being eco-friendly doesn't end with putting a "GREEN" sticker on the computer...

    I am already down with the 2nd adaptor, and waiting for the third in a span of 2.5 years. This is the first and only device that I have ever owned which shows such poor design and high failure rate...

    Was this useful? The MagSafe Adapter Pins are the worst design that Apple has created ever..

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  • 2.0 out of 5 stars

    Frayed after careful use

    • Written by from Redlands

    21 of 21 people found this useful

    My first power adaptor that came with my MacBook Pro lasted about a year and half. Being my first laptop, I was extremely careful with bending and straining the cord. Then within a week or two the part that connects to the laptop went from perfectly fine to terribly frayed. I went to the nearest Apple store, two hours away, and complained enough to get a new one. They kept telling me that it looked like a cat chewed on it. I do not own a cat, nor did anything chew on the cable. Now, about 6 months after the new power adaptor, it's fraying again. Still no cats, and I've been even more careful to not strain it in any way than I was with the first one.

  • 1.0 out of 5 stars

    Not impressed!

    • Written by from Nelson

    27 of 27 people found this useful

    We're becoming a disposable society. Forget about quality, build it cheap, make money and you have captive customers. Just went on-line to order my third charge after the first two frayed. Terrible design and I'm surprised that this product still has not been redesigned. Very disappointing.

  • 1.0 out of 5 stars

    MagSafe Charger

    • Written by from Tavares

    28 of 29 people found this useful

    Absolutely unsafe and bad quality!!!
    I have 3 MacBooks pros in my home in 3 year we went through several chargers. Apple you really need to do something about this urgently! I am sick and tire!

  • 1.0 out of 5 stars

    Cable frays

    • Written by from Warracknabeal

    19 of 20 people found this useful

    After one year of CAREFUL use the cable has frayed where it connects to the power box. Apple should follow Toshiba's design where you connect a cheap cable to both ends of the power supply. The power supply is fine, it is simply the cables that constantly break.

  • 1.0 out of 5 stars

    Horrible

    • Written by from Ottawa

    32 of 33 people found this useful

    I absolutely love all my Mac products (Macbook Pro, Macbok Air, and my iPhone 5) however, the charger for my Macbook Pro is absolutely HORRIBLE. I've had to replace my charger every year, meaning I've gone through 5 chargers. They are very unsafe, as they overheat to the point that the rubber burns off and the wires are exposed. This could easily CAUSE A FIRE! They never give a refund, meaning I have to pay $80-$90 every year on a new one. Something needs to be done to fix the problem!

  • 1.0 out of 5 stars

    Unsatisfied

    • Written by from Bayonne

    20 of 20 people found this useful

    My brother, sister, and myself have been using Macbooks since 2007, and this is the eighth charger that we have bought. The design is, obviously, terrible. Either create a new product, or extend the warranty. Thank you.

  • 1.0 out of 5 stars

    Are They not worried about another lawsuit? - 0 stars

    • Written by from Woodbridge

    23 of 23 people found this useful

    As someone who own multiple apple computers I have realistic expectations when it comes to my equipment but this product meets none of them. I am about to buy my third one after having my computer just over a year. There is a dangerous flaw in the design of this product and not addressing it is downright negligent. I'm seeking off brand alternatives because it is genuinely frustrating to invest in expensive material to have it not only stop working after three months but have it pose a danger to myself and others. My first cord literally fell apart after shooting sparks out of it's side and my second cord showed a split two days ago and in the space of a day disintegrated to the point where even taping it to the side of my laptop to keep it stationary can't stop it from getting worse. I am disappointed, I am upset, and I am not going to keep paying for faulty equipment.

    Was this useful? Are They not worried about another lawsuit? - 0 stars

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  • 2.0 out of 5 stars

    Disgusted

    • Written by from Rockford

    15 of 15 people found this useful

    I give it 2 stars because when it works, it's great. I go through 2 cords per year on my Macbook Pro. This time I have been very careful with it, and it still frayed. I agree with another person who posted. Why not make that part detachable so we don't have to put out 79.00 for these cords?? Would make a lot of sense and make laptop users very happy.

  • 1.0 out of 5 stars

    What!!!

    • Written by from Scottsdale

    31 of 33 people found this useful

    The wires on both of the 85W MagSafe adapters that I use on my mid 2010 15" MacBook Pro began to fray (disintegrate) within a week of each other. At $79 each for replacement I now understand Apples growth, this is engineered obsolescence. Apple, you need to fix this!

  • 1.0 out of 5 stars

    seriously?

    • Written by from Prospect

    40 of 42 people found this useful

    These things should be free. I paid $2500 for my mac and I still have to replace the charger at least once a year and pay another $80? Apple get it together......

  • 1.0 out of 5 stars

    2 chargers and counting

    • Written by from toronto

    38 of 40 people found this useful

    I've had to buy 2 replacement chargers over 5 years of having my macbook pro because it keeps fraying, and I take very good care of my things. Disappointed that apple makes great computers but very poorly made chargers that are way overpriced.

  • 3.0 out of 5 stars

    Upset

    • Written by from Riverside

    22 of 23 people found this useful

    So i know that I have had this charger for almost 3 years but I feel like a charger shouldn't tear or break and now I have to spend 80 bucks to get another one. I guess Apple should figure out a way to better design their chargers, and maybe use a different material to wrap the wires in the charger. I know that Apple is all about how things look but maybe they should start also thinking about the quality in the materials they use.

  • 1.0 out of 5 stars

    Horrible Design - C'mon Apple, Get it Right!

    • Written by from Salem

    22 of 23 people found this useful

    I am about to make my FOURTH purchase of the 85W MagSafe Power Adapter. The design of the pin-side cable connection is meek.

    If Apple designers would extend the cord collar on this end another 3 inches, reinforcing the connection from cable to pin-head, they would improve the integrity of the design and increase the life of the cable.

    Is it too much to ask?

    While I am a die-hard Apple fan...I really don't appreciate being nickled & dimed each year to replace support items that should have the same life expectancy as the main product. Why would you create a superior product, yet mediocre peripherals?

    C'mon Apple, get it right!!

    Was this useful? Horrible Design - C'mon Apple, Get it Right!

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  • 1.0 out of 5 stars

    Defective Design of the MagSafe---or rather the MagDangerous Power Adapter

    • Written by from Moraga

    15 of 16 people found this useful

    I cannot believe that Apple is selling this design still. The adapter WILL fail (I'm on my 3rd one) at the strain relief connection on the body of the adapter...after normal use in about 12 to 15 months.

    Also the retractable socket prongs fail about that time too, because it is much too weak. It causes a dangerous situation where metal prongs get loose and get stuck in the wall socket, and you need an insulated plier to pull it out, lest you get electrocuted. So don't use those retractable socket prongs; go straight to the chorded prongs or you will regret it.

    I like my Macbook Pro (2 years now; previous Macbook is 5 years and still works great!), but the whole system fails at the weakest link: the Mag"Dangerous" Power Adapter, and owners have no choice but to get it again and again and again....

    Was this useful? Defective Design of the MagSafe---or rather the MagDangerous Power Adapter

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  • 1.0 out of 5 stars

    Pure garbage

    • Written by from Boone

    28 of 30 people found this useful

    This will be the third Magsafe adapter for my Macbook. All have failed due to poor design and manufacturing (broken spring pins, frayed chord). Apple makes a great computer that lasts for years, but then screws you on their cheaply made, overpriced power adapters. Now I'm walking bowlegged, thanks Apple.

  • 2.0 out of 5 stars

    Not good Apple, not good at all.

    • Written by from Bath

    25 of 27 people found this useful

    I got my Macbook Pro 15" Late 2011 last christmas and just now my MagSafe charger has just broken. Every time I plug it in I can smell burning. (not sure what it smells like but it's not good at all.) I've treated this charger incredibly well, and yet it breaks. I used to be a big Apple fan, but things like these are diminishing that. I've also had the unibody Macbook for several years before I had this one and I also had to replace at least 2-3 chargers. I usually don't complain about Apple's price but, having these chargers break repetitively over a short amount of time and having to buy an $80 charger each time is a little over the line. I'm sure most people would agree.

    Was this useful? Not good Apple, not good at all.

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  • 2.0 out of 5 stars

    Plug is too large and cumbersome

    • Written by from Fort Wayne

    4 of 10 people found this useful

    This basically takes up the whole outlet if you plug it into the wall. If you plug it into the bottom there is room above it for a simple two prong plug but not a three prong plug.

    Was this useful? Plug is too large and cumbersome

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