Customer Reviews and Ratings

1.5 out of 5 stars

Based on 979 reviews

  • 1.0 out of 5 stars

    RIP Power Cord after Only 5 Months

    • Written by from MARGATE CITY

    10 of 10 people found this useful

    My AC adapter died only 5 months after I purchased my MBP. My husband is an electrian and determined that there was no power coming from the power adapter. Just so happens that I have a final paper due for a graduate class and now there is nothing I can do since power cord is dead and MBP won't turn on do I can work on my paper, which my professor doesn't excusel

    Was this useful? RIP Power Cord after Only 5 Months

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  • 1.0 out of 5 stars

    Why not fix it?

    • Written by from Chicago

    10 of 10 people found this useful

    The charger on my MacBook pro never seems to work. I end up having to replace it once a year. How is it that a CHARGER with no battery element can "die." The charger to the first laptop I purchased in 2001 still works, all other chargers for other devices still work, yet for some reason a BRAND new Apple MacBook Charger produced in 2011 can't make it a year? It's bologna.

  • 1.0 out of 5 stars

    Great design, lousy manufacturing

    • Written by from Quebec

    16 of 16 people found this useful

    On two of these I have had the white cord starting to peal off. One was exchanged under warranty, I am stuck with the other. A third one just died on me after 4 years. Come on Apple, get your act together !

    Was this useful? Great design, lousy manufacturing

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  • 1.0 out of 5 stars

    Number 3, here I come...

    • Written by from Irving

    25 of 25 people found this useful

    The design is horrible. There is little to no structural integrity at the connection of the adapter body and the cord running to the computer. Today marks the day I buy my third power adapter for the same computer, because of this problem. The problem seems to lie in the sleeve of the cable. Over time, the sleeve tends to pull out of the coupler on the adapter body. The coupler is made much too small and not nearly as rigid as it should be.

  • 4.0 out of 5 stars

    2 and half years now

    • Written by from Auckland

    9 of 16 people found this useful

    Bought my 15 inch mac book pro about 2 years ago. July 2010 to be exact. About a month ago I noticed the rubber molding on the cable had split open revealing the cable within. I promptly taped it up and it continues to work a charm. I am quite careful with my products but am a pretty heavy user so it may be a bit inevitable. I lug the thing around the house all the time as well. I use it every day for around 4-5 hours, sometimes more. I hook it up to my LCD tv and/or computer screen for gaming and watching movies, for music, youtube videos, etc. so it definitely is a bit worn the poor thing. However, given how thin the magnetic end of the cable is it's lasted well this far. The massive adapter bit in the middle had a meltdown earlier today. It got overheated and started to smell and shut down. I left it alone for about 40 minutes and came back, it had cooled down and was working perfect again! It may stop working soon but I pray that is not the case. I don't mind replacing it for $80 if it does. My macbook pro serves me well and I have no complaints!

  • 2.0 out of 5 stars

    Necessary Evil

    • Written by from Moline

    18 of 18 people found this useful

    I am about to order my 3rd adapter in 2.5 years. I'm not some world-traveling extreme Macbook Pro user, just a casual user with a fancy computer that needs an expensive replacement part on a regular basis. The first one almost caused a fire! I have been extra careful with this last one, and of course the little part that connects to the computer needs to be wiggled around to get any sort of charge, just like the last one. What else can I do? I need my computer to charge and I need a new one, I'm not going to try a 3rd party part that can be even worse. Come on Apple, just sell the one part of the cord, times are tough for everybody and this is not where I need to spend 80 dollars right now.

  • 1.0 out of 5 stars

    I'm really frustrated! Not worth it

    • Written by from Pawling

    18 of 19 people found this useful

    I can't believe after 1 year my cord is not working and my battery needs replacing. I'm not sure what the deal is with this, but I think Apple needs to reconsider durability considering the initial upfront cost

    Was this useful? I'm really frustrated! Not worth it

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  • 1.0 out of 5 stars

    Time for class action lawsuit

    • Written by from Phoenix

    31 of 32 people found this useful

    How can a company which designs such great products designs such poor cables? These cables are a fire hazard. I have my children unplug theirs before going sleep.

    Was this useful? Time for class action lawsuit

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  • 2.0 out of 5 stars

    Worked great until....

    • Written by from Riverton

    21 of 21 people found this useful

    When it works, it works like it's designed. I kept good care of mine, had it for 18 months, not even signs of wear and tear. One morning my MBP wouldn't charged and I noticed the cord looked nearly severed near the adapter and had scorch marks. Lucky a fire didn't start. Apple Genius agreed that definitely wasn't normal, and the product definitely failed, then quickly suggested I buy a new one for $80. Wish there was a cheaper way to replace a cord, than buy a whole new adapter.

  • 1.0 out of 5 stars

    low quality power adapter

    • Written by from Tichborne

    10 of 11 people found this useful

    I am totally disgusted that both mine and my daughters chargers no longer work after just over a year. The problem seems to be the cable at the mag safe jack. If I ever by another Macbook Pro they will have to throw in a spare charger or no sale. Possibly they will improve on this "weak link" in the near future but for the time being buyer beware.

  • 5.0 out of 5 stars

    TOCA BOCA

    • Written by from Burlington

    3 of 42 people found this useful

    The Apple 85W MagSafe Power Adapter is the most incredible product that I have ever observed. I honestly think that I am going directly to the Apple franchise to purchase this outstanding material.

  • 1.0 out of 5 stars

    Please please please redesign!

    • Written by from Rochester

    18 of 18 people found this useful

    I have bought THREE 85W MagSafe Power Adapter for my MacBook Pro in the 2-1/2 years I've own the computer. I am on the road a lot and even with careful packing and unpacking the SOLDERED IN cord to the computer FRAYS and ultimately FAILS. Why can't Apple make that wire MODULAR. I'll be glad to replace a wire for $10, not $79 (plus tax and shipping). Apple made such a big deal about the magnetic connection, but wow, they're looking through the wrong end of the telescope. MacBook Pro owners unite! Write your Apple Genius today! Write Cupertino! Let it be known we need this change!

    Was this useful? Please please please redesign!

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  • 2.0 out of 5 stars

    Durability is Everything

    • Written by from Topanga

    24 of 24 people found this useful

    I've been around technology my entire life and ALWAYS handle my computers and accessories with the utmost care, however the charger that came with my mac fizzled out recently after about 18 months of use. There is no external fraying on the chord, and it still appears on the outside to be in mint condition.

    It really is frustrating when things break doing the job that they're made to perform.

  • 1.0 out of 5 stars

    BAD!!

    • Written by

    13 of 14 people found this useful

    I am a student and i am having to buy my 3rd cord the 1st only lasted a yr the next 8 months and now i am having to get another. This is a rip off i think i may have to look at a sony soon and get rid of this money trap.

  • 1.0 out of 5 stars

    fraying cord

    • Written by from Belleville

    14 of 15 people found this useful

    I have had my macbook pro for less than a year and the cord has already frayed to the point that this product is unusable. Bad engineering, Apple.

  • 1.0 out of 5 stars

    Prone to fraying

    • Written by from CASTLEGAR

    14 of 15 people found this useful

    The new chargers are better than the old, but they still break and fray very easily at the end where the stress is prone to be put on the cord.

    I have gone through a couple now, and so have the majority of my Mac friends.

    Maybe the next design can have some splint-like mechanism to prevent cord from bending?

    Mac is really fantastic but I would have to say the power charger cord for the laptops are definately the Mac flaw.

  • 1.0 out of 5 stars

    Terrible Cord

    • Written by from Arvada

    11 of 11 people found this useful

    The cord frayed at several point. Was never handled poorly, mistreated or misused. Frustrated by lack of craftsmanship, I received my Mac book exactly 13 months ago. It's the little things that matter and Apple really let the ball slide on this one.

  • 1.0 out of 5 stars

    Disgraceful

    • Written by from Glasgow

    12 of 12 people found this useful

    Typing this on a Macbook Pro (late 2009) with a frayed connector jostling to get the MBP into a position in which it will charge. This is the 2nd one that's went like this. After spending so much money, could Apple just now take care and produce a charger that actually will last?! I know this is a problem in the UK too since we bought one when we lived there and it frayed. I would just write to Tim Cook each time it goes and include pictures and demand that something be done.

  • 1.0 out of 5 stars

    Needs new design AGAIN!

    • Written by from Murrietta

    6 of 6 people found this useful

    I love my macbook pro but the cable is horrible. I just replaced my first one about 6 months ago and now this one is already splitting the rubber casing around the wires. I am using electrical tape to minimize the splitting but its not helping much. I agree with previous posts that they should start making parts detachable. This design is going to end up causing a fire because of exposed and soon to be fraying wires and there will be another recall like the last design.

  • 1.0 out of 5 stars

    Pathetic

    • Written by from MATTHEWS

    8 of 8 people found this useful

    Has it come to this? Considering the number of years that the MagSafe power cords have been around, it is hard to believe that these cords are not engineered to the high standard we have come to expect from Apple. I came onto the review site after seeing the MagSafe had 2 stars - at least 1 too many. Maybe this review will get the product below 2 stars where it belongs. PLEASE FIX THIS PROBLEM APPLE!!