Customer Reviews and Ratings

1.5 out of 5 stars

Based on 979 reviews

  • 1.0 out of 5 stars

    Ugh, friggin' Apple

    • Written by from Humble

    17 of 17 people found this useful

    I hate your dumb power adaptor. I have yet to buy one straight from your store, but I'm about to get my 3rd one through another source. Actually, I might think twice about it and just get rid of my iMac all together and go back to someone else.

  • 1.0 out of 5 stars

    Bye Bye 79$

    • Written by from EVANSTON

    21 of 22 people found this useful

    So you got me again, apple. Every 18 or 20 month I have to buy a new adapter. Just a question of time i guess, until I had enough of your cheap engineering. Was a fan once ...

  • 5.0 out of 5 stars

    Durable!

    • Written by from Rochester Hills

    5 of 22 people found this useful

    My wife was vacuuming and accidentally sucked up my cord. It wrapped around the beater brush and stopped the vac. I thought I was done, my new macbook charger was toast. But as I removed the cord from the vac I found it was almost perfect, slight scaring on the cord but otherwise it's fine. VERY DURABLE!

  • 2.0 out of 5 stars

    Why is this simple power cable considered a CONSUMABLE??!?

    • Written by from Lethbridge

    29 of 30 people found this useful

    I have gone through 3 of these cables, and I am about to get my 4th!! Whats going on? To charge $79 is one thing, which I don't mind paying, I expect to pay more for my Apple products because I can usually depend on getting quality and dependability. But in this case, Apple has really failed. The failure (for me) is always near the MagSafe end of the cable. I'm a tech, so I can tell that there are wire breakages or fraying happening inside the rubber shielding. To happen once, is a one-off, to happen repeatedly is a serious problem with manufacturing and/or design. Come on Apple, put something decent in place of this part. The MagSafe idea is great, and so is the multi-colour LED, but the basics don't work - the actual POWER CABLE! And PLEASE stop gauging me $79 every time I have to pay for ANOTHER one of these failed products.

    Was this useful? Why is this simple power cable considered a CONSUMABLE??!?

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  • 1.0 out of 5 stars

    Too expensive to be a disposable product

    • Written by from NYACK

    21 of 21 people found this useful

    I go through one every six months or so. I wish one would last a year or two like in some of the reviews I have read. For once, I am holding onto my receipt and bringing the one I have to purchase today in for a return when it dies in a few months.

    Was this useful? Too expensive to be a disposable product

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  • 1.0 out of 5 stars

    70$ Garbage

    • Written by from Toronto

    19 of 19 people found this useful

    I've now bought two replacements for this cord, and it wears out in a matter of months each time. I have handled it as carefully as any cord should be handled, but the cord always frays then breaks (on the laptop side). The magnet charger is a novel idea but it's not worth it when they charge a premium for cheap materials that wear out. I feel thoroughly ripped off by having to buy this product again!

  • 2.0 out of 5 stars

    Extremely Disappointed!!!!

    • Written by from Lawrence

    20 of 20 people found this useful

    I have had my computer for a little more than a year, and I'm already purchasing a new power cord! The one I had started fraying awhile back at the end near the box, but recently the end near the mag plug started fraying. Now the charger is barely working and I saw a spark! It also gets EXTREMELY hot when my computer is charging. This is ridiculous!

    Was this useful? Extremely Disappointed!!!!

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  • 1.0 out of 5 stars

    disappointed with Apple power cords

    • Written by from Montpelier

    14 of 14 people found this useful

    Given the relatively high price for replacement why do I always need to buy a new cord after a year or two? I'm frustrated that this product isn't more durable.

    Was this useful? disappointed with Apple power cords

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  • 1.0 out of 5 stars

    Cords are how you, Apple, make your money?

    • Written by from Cameron

    21 of 23 people found this useful

    Love Apple products but I've had to MacBooks and both cords fray. I have to order another one today and this will be the 3rd one for this computer. This last one actually started smoking!! Working on a big project and am at 19% power and afraid to use my cord. I AM TICKED!

    Is this how you make additional money Apple? On your cords? Really?

    One star because I couldn't give it zero stars.

    Was this useful? Cords are how you, Apple, make your money?

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  • 1.0 out of 5 stars

    A disappointed fan

    • Written by from Seville

    22 of 24 people found this useful

    Let me say first, I have become a huge fan of Apple products. Bought an iPad in April 2011....an iPhone in June...and a Mac in August. I never understood why Mac users tended to debate it's merits over the PC. It didn't take me very long to experience that firsthand. Until now! One year and 5 months and have a dead power cord. I can see the insulation cracked at the magnetic connection. I too am very careful with my electronics. What a disappointment! Despite having such a lofty opinion of the Apple products, I won't buy another until I see better quality. Does anyone believe this is just an oversight? That no one at Apple engineering isn't aware of this? Of course they are. Shame on you Apple. I'm very disappointed and, certainly can't afford to recommend this product to a friend.

  • 1.0 out of 5 stars

    Same deal for all power adapters

    • Written by from New York

    21 of 22 people found this useful

    Dear Apple,

    How in the heck did you figure to build such a bad component for such a beautiful work of art? I mean, its like putting a PINTO spark plug in a Ferrari!

    My wife has a macbook and she has the previous adapter model, I have the brand new one and they both are really bad.

    Her's just won't keep connected, not a magnet issue but rather a plug issue. when it gets a little twisted, the power comes back on to the tip and we see the yellow/green light. This happened with my previous Macbook Pro. I am a die hard fan of Apple, but let me tell you, this is really a big disappointment for me and I believe many other Apple lovers out there alike.

    Please Apple, if there is someone out there listening, do us all a favor and go back to the drawing boards, and give us a power adapter that functions just as good as it looks, like the rest of your products.

    Thank you!

    Was this useful? Same deal for all power adapters

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  • 1.0 out of 5 stars

    Disappointed

    • Written by from New Fairfield

    20 of 20 people found this useful

    I have always been proud to have owned a MacBook Pro. But, Apple made the charger really cheap. The wire splits way too easily. I have had it replaced while it was under warrantee and have paid for it afterward when the warrantee was up, only to have had it split on me again! Not only that, but where it connects to the laptop malfunctions. I have to angle it a certain way or it won't charge. It is just very disappointing that when you pay a lot of money for a product only for it not to last. The product needs to be made better. It is definitely not worth what you have to pay for it.

  • 1.0 out of 5 stars

    Frayed cord

    • Written by from Fort Myers

    23 of 24 people found this useful

    The problem with this power supply is just like a couple of other posts. The cord frayed at the power unit and now is completely useless. With all the "Smart" people at Apple, one would think someone would have addressed this issue. Now I get to spend $79 for something I shouldn't need to. Very disappointed.

  • 1.0 out of 5 stars

    New connector, same problems

    • Written by from South Jordan

    14 of 15 people found this useful

    When my old adapter (with the T-connector) broke, I had it replaced. However, now less than a year later the thinner cable has separated from the converter unit and frayed, just like with the older model. I have had two of these adapters and neither lasted more than a year!

    Was this useful? New connector, same problems

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  • 1.0 out of 5 stars

    Power Cord One Year Old

    • Written by from Minneapolis

    25 of 27 people found this useful

    There is no person more careful than I am with the power cord. The cord insulation just split open next to the plug going in to the machine. They're $79!!! Poor engineering. Looks aren't everything Mr. Apple. Form FOLLOWS function. You know about this problem and yet continue to do nothing about it. After over 25 years as an avid user of your computers and products, I'm done. My next computer will not be an Apple. My next phone will not be an iPhone. I'm a high volume consumer of your products. I have 3 of your laptops, an iMac (the Big boy), an iPad, an iPhone 4s, and Apple TV. I am no longer going to buy Apple products. I will continue to use the ones I have as long as I can tolerate paying $79 for a cord that lasts ONE YEAR with careful light use.

  • 3.0 out of 5 stars

    Longevity?

    • Written by from Warner Robins

    13 of 13 people found this useful

    I didn't buy this as a seperate item, I'm just reviewing the one that came with my late fall 2011 mbp.

    The cord is fraying near the connector. I taped it up real ghetto like with electrical tape, and a week later the split just started again above the tape. so idk. It is clear that these won't hold up too well in the long term, and I don't know what the average life expectancy is of power adapters. I got a year and a half out of mine, now I must buy another. I'm not real happy about that. What would make me happy is if the DC out cord was interchangeable, just like the AC in. Then I could just buy a much cheaper cord to replace, instead a whole new adapter.

    3 stars for the ingenuity of the mag connector, knocking 2 off for the short lifespan.

  • 1.0 out of 5 stars

    I love apple products, but the cables are terrible, and expensive.

    • Written by from Sutton Bonnington

    11 of 11 people found this useful

    I think apple products are brilliant and I can understand why the computers cost so much money, but I cant understand why the cables and power adapters cost so much, because they are rubbish!

    The insulation on all the cables pulls away from the connection, my power cable insulation virtually deteriorated just a few months after getting the laptop, and to replace it would cost a small fortune, when the laptop has already cost £1500! ok it has the clever technology of the magnet, so it doesn't pull the laptop on the floor, but other than that, I am disappointed!

    It's not just this power cable I am dissatisfied with, its all apple cables! the ipod cables, iphone cables, the lot! personally I have brought the cheaper, yet more durable alternatives! I have recently brought a replacement for the power adaptor for £25 less than apple are charging and it seems to be so much durable and reliable. I paid a whole £3 for 2 new ipod cables and they are great.

    Apple, I love your products, just improve your cables, or reduce the price by at least half! I have been an apple customer for over 12 years, but the cables have always been a disappointment. sorry!

    Was this useful? I love apple products, but the cables are terrible, and expensive.

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  • 1.0 out of 5 stars

    Once again, dead for no reason

    • Written by from Jamesburg

    11 of 11 people found this useful

    Yet ANOTHER power adapter dead for no reason. Two years of careful use. I have to waste time and money now tomorrow to get a new one. And I can't finish tonight what I wanted to do.

    Was this useful? Once again, dead for no reason

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  • 2.0 out of 5 stars

    Charger wire failure at mag connection

    • Written by from AIEA

    13 of 13 people found this useful

    I also have had to replace my charger due to the failure of the wire at the magnetic connector. It has been about 2 years of normal use. The charger looked brand new but the connection started to become erratic at first then over time lost connection completely. I was disappointed in the poor design. The wire pulled right out of the magnetic connector without much effort.

    Was this useful? Charger wire failure at mag connection

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  • 1.0 out of 5 stars

    Worst Charger ever!!!

    • Written by from brooklyn

    20 of 21 people found this useful

    This charger is by far the worst charger ever! its like Apple does this on purpose so you can buy a new one every year. what was wrong with the old magsafe charger? the one that looked more like a T that one was better. with this new one the end that connects to the laptop gets all bent and overtime it starts to mess up. who's bright idea was that? atleast with the old one it use to connect straight on which was better. SMH APPLE!