Customer Reviews and Ratings

1.5 out of 5 stars

Based on 965 reviews

  • 1.0 out of 5 stars

    Cord split and frayed within a week

    • Written by from Baldwin

    29 of 30 people found this useful

    Yup - $80 charger and in one week of simply being used in my home, the charger stopped working. It wasn't till I went to return it that I noticed the cord had split and frayed. The quality of the charger seems to be much lower than in the past - the cable seems to stiff and as a result splits open. Apple really needs to fix this - it's ridiculous to keep paying $80 left and right.

    Was this useful? Cord split and frayed within a week

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  • 1.0 out of 5 stars

    Horrible

    • Written by from Gray

    23 of 26 people found this useful

    My charger just went out. Lasted 12 months. Since they haven't come up with a decent upgrade to the iPhone in the last 2 years maybe they can hire some Samsung engineers to work on this Charger Issue!!

  • 1.0 out of 5 stars

    It's absurd

    • Written by from Guanajuato

    27 of 28 people found this useful

    In the last ten years I've owned 2 apple laptops and six chargers! I really feel something should be done about the poor quality of the chargers.

  • 1.0 out of 5 stars

    breaks too easily

    • Written by from San Diego

    38 of 38 people found this useful

    I've two of these adapters break on me now since I bought my macbook in 2010. At such a high price and low quality you're probably better off buying a 3rd party one.

  • 1.0 out of 5 stars

    POOR DESIGN

    • Written by from MANZANILLA

    35 of 35 people found this useful

    My power cable which is my second one in less than a year constantly seem to be breaking right from the part that goes back to the computer. I really believe this is very poor design and need to be changed immediately.....I am apple fan but really disappointed with expenses and unnecessary issues with my power cable for my Macbook Pro.

    Please update....

  • 1.0 out of 5 stars

    Fraying cord

    • Written by from Penfield

    28 of 29 people found this useful

    I am so disappointed in Apple making a power cord that is fraying I thought better of this company. Not looking forward to spending $79 to replace this original cord knowing I'll need to turn around and replace it again in 2 years. I need to apologies to my son I blamed him for the cord : (

  • 1.0 out of 5 stars

    Many problems

    • Written by from Boulder

    14 of 15 people found this useful

    Same complaints as all the rest. Simply doesn't hold up with any use at all

  • 1.0 out of 5 stars

    Still has problems

    • Written by from Montreal

    13 of 13 people found this useful

    13 months and my charger frayed. I'm easy going on these things, and never pull by the cable... simply put, poor design.

  • 1.0 out of 5 stars

    Frayed, 1.5 years of use

    • Written by from Charlestown

    15 of 15 people found this useful

    Like others my cord is frayed at the adapter end. I wish they had just a replacement for the cord rather than the whole adapter. Awful pricey to spend $79 just to replace small problem. Unimpressed, but there are no other products that seem to work, and there are no other reliable generic products.

  • 1.0 out of 5 stars

    Very unsatisfied

    • Written by from SOUTH RICHMOND HILL

    22 of 22 people found this useful

    I paid top dollar for a 17 inch Macbook Pro and you would think the adapter would be of high quality, after about 1 1/2 years, the cable frayed at the magsafe end. Not cool to charge $79.00 for a new adapter less than two years later, for such an expensive laptop.

  • 1.0 out of 5 stars

    Apple 85W Magsafe Power Adapter for 17 inch MacBook Pro.

    • Written by from Murray

    17 of 17 people found this useful

    I agree that you should be able to buy the adapter without the cord and save money. What a waste of resources and money. I have had my laptop for 2 years now and it just wouldn't charge. I had to buy the whole package and now it is working. Very dissapointed to learn other users have had the same problem and have had to buy several times. Apple needs to address this issue.

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  • 4.0 out of 5 stars

    Got mine working again! Try this before buying another

    • Written by from sweetwater

    5 of 9 people found this useful

    My charger light went out so I came here to buy another and saw all the complaints. Mine is older than 3 years, no issues whatsoever. Charger block was very hot so I unplugged it from the wall and disengaged it from the charger cord. When it cooled down I reassembled it and plugged it into another outlet and viola! green/orange light! I guess it just overheated? Just saying, try this first! and good luck~

    Was this useful? Got mine working again! Try this before buying another

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  • 2.0 out of 5 stars

    HOTTT

    • Written by from Bowmanville

    8 of 8 people found this useful

    This thing gets so hot it would actually burn me if I held it for 10 seconds. Not sure what to do about it. Love the connectivity (magnet), not sure what to do. Afraid to charge my computer if I am not in the room! FIRE???

  • 1.0 out of 5 stars

    AWFUL Design

    • Written by from Gilbert

    8 of 8 people found this useful

    Honestly, I'm ridiculously careful with my power adapter, but I'm on my second one in 3 years. The casing for the wiring is starting to shred, and the wiring is super sensitive to position. I've had this power supply for a grand total of like 18 months. It's kind of ridiculous that something that costs 80 dollars doesn't last for more than a year and a half. This is ridiculous.

  • 1.0 out of 5 stars

    Fraying just happens on the other end.

    • Written by from Saint Louis

    16 of 18 people found this useful

    I used to use the old square chargers when I first bought my MacBook Pro in 2008, but the problem was, that after about a year the insulation on the wire where it fit into the computer would split and the wires on the inside would fray and kill the charger. Then this charger came out. It's better, they said. The wires don't fray anymore they said. Nope! The fraying at the insertion point stopped, but that's only because the site of the damage changed. Now the wire is weakest at the bottom of the wire. The ONLY reason I buy this charger is because there is no other choice in the matter.

    Was this useful? Fraying just happens on the other end.

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  • 1.0 out of 5 stars

    MacBook Pro 15-inch charger

    • Written by from Brownsburg

    15 of 16 people found this useful

    They don't last. I am on my fifth adapter in six years.

    Was this useful? MacBook Pro 15-inch charger

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  • 1.0 out of 5 stars

    Unhappy

    • Written by from Washington Island

    16 of 17 people found this useful

    MacBook Pro 15 inch less than 18 mos old. For last several months the magnetic connector that interfaces with the laptop has become extremely sensitive to position. I'm very careful with cord so no fraying or breakage problems but I now have to spend a lot of money to replace a poorly designed connector that should of lasted a lot longer..

  • 1.0 out of 5 stars

    Awful Design

    • Written by from Markham

    16 of 18 people found this useful

    I am a high school digital arts teacher, and I need to hook up my computer to the projector everyday. Hence, I also need to provide a power source for my laptop. I am on my second Macbook, and for both computers the adapter has stopped working. The design is terrible for someone who has a wind up the cord several times daily for transport, as the wires inside come loose. I don't know why this design isn't made sturdier. A thicker cord would likely suffice, and I could have saved the money I paid in having to replace chargers twice. Unfortunately, this charger hasn't changed much from the second generation Macbook to today's Macbook Pros, as I've experienced this problem for each computer. I love Apple products, but this one has failed to make the mark.

  • 1.0 out of 5 stars

    Apple should be ashamed of itself

    • Written by from Littleton

    20 of 21 people found this useful

    Seeing 900 or more reviews of 2 stars or less, Apple should be ashamed. Perhaps another "maps apology" is in order -- and new chargers. I'm less than a year from replacing my first power charger due to fraying, and I just noticed it's started again. I am careful with how I use it, practically babying it. I'm so not impressed, Apple. At least lower the price to about US$ 20 from the current $79.

    Was this useful? Apple should be ashamed of itself

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  • 4.0 out of 5 stars

    Decent charger

    • Written by from Marietta

    1 of 8 people found this useful

    My only concern in the charger cord where it meets the connector that links to the computer is turning green. I'm not sure if that means I should get a new one or not. Besides that it's been working fine for many years.