• 1.0 out of 5 stars

    Please Fix or Refund!!!

    • Written by from New York

    If I had known that I would end up spending more than $600 over the years on new power cords for my MacBook Pro, I would never have purchased one. At least once per year of normal use, my power cord frays near where it plugs into the computer and I'm out another $80! Every time I purchase a new cord I bring the frayed one with me to the store and ask for a refund or discount for my replacement, but have been denied every time. You should design your product to withstand several years of normal use, or at least acknowledge your faulty design and offer discounts on replacements. I originally shelled out the extra money for an apple product because I was assured that your products were higher quality and more durable, but I will be switching back to PC's after this experience.

  • 1.0 out of 5 stars

    Worst charger ever

    • Written by from South Bend

    The cord is so easy to break such that I change the charger every year around summer. This product is so bad.

  • 1.0 out of 5 stars

    Apple NEEDS TO FIX THIS- Zero Stars in my mind.

    • Written by from Mira Loma

    Same complaint as the other thousand apple consumers who are unhappy with the design of the product!! Maybe I should switch to a PC instead so I don't get charged $80 when I need to purchase a new charger that was poorly designed to begin with! So disappointed in this product and in apple. I thought this company had the intellectual might to design a better charger than this piece of crud!!!


  • 2.0 out of 5 stars

    Can't complain to much

    • Written by from Gulfport

    I purchased my power supply in 2011 and it held up through a deployment and a 15 year old daughter. I agree could be a better design. Cord snapped at main power supply.

  • 1.0 out of 5 stars

    This Charger Is Worst Part About Owning a Mac

    • Written by from Grayson

    Like so many others, I wish I could give this product 0 stars. The ultra thin cable tends to fray and if you're lucky it can last up to 1 1/2 years (I mean extremely lucky). Not only does the cable break at the ends, but it also electrocuted my mac once when it was at the end of it's life. I'm lucky my mac still works after that. Stop benefiting from this obvious failure of a charger and fix this for your customers! This is too much trouble for $80.

  • 1.0 out of 5 stars

    Fall on deaf ears??

    • Written by from Falls Church

    After all these negative reviews, has Apple made any improvements yet? My 2011 MBP (15 inch) power adapter just died. No sign of it ever powering on again. I'm headed out to buy a new adapter, which costs a FORTUNE if you ask me.

    Apple, Apple, Apple... I thought you were better than this.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    MagUnsafe. The Apple store employee accused my wife of mis-using the cord

    • Written by from Allen

    Plugging the cord in to charge the laptop should fit within the normal usage for a power cord. My wife barely takes her mbp out of the house and takes the cable out even less. Still we have had 3 of these split due to strain-relief issues. The "genius" bar employee claimed he had never heard of any general issues with these power cords though. The magsafe design is great engineering. The thin cord is aesthetically nice but not very functional and easily becomes a shock/fire hazzard.

    Why is the replacement to fix a design flaw $80? Must I pay an apple tax on the repair also?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Bad design

    • Written by from Los Angeles

    I went through 3 of the magsafe chargers, each one broke at the same spot. The cable connected to the charger always rips near the base and gets bigger and bigger with the heat.

    This could be easly avoidable but it seems the design is intentionally bad, just to make us buy another overpriced charger that again won't last very long.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Adapter too heavy for plug prongs

    • Written by from Marietta

    About an hour ago I bought a new one of these things because the cord for my old adapter frayed.

    When I took it out of the box I was sitting down close to an outlet. I plugged my computer in with the adapter and plug without the extension. Within five minutes I noticed my computer was no longer charging. The plug prongs bent under the weight of the adapter, causing the adapter to fall out of the wall outlet.

    Love my MacBook for work, but if I'm going to pay $80 for a charger I expect higher quality.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Low quality. Needs to be replaced annually.

    • Written by from Peterborough

    I have spent almost as much on replacing power adapters as I would have paid for a brand new mac over the past 8 years. Being extra careful with the corded does extend the life a bit, but regardless it will still split. Make sure you budget $99/year to replace this cable. And Apple, please stop creating low quality products and pretending they're still as good as it use to be.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    On to my 4th Power adapter...

    • Written by from Toronto

    That's an extra $300 in frayed/busted power adapters - but do I have a choice?

    My Macbook Retina is great. Now if only it ran without electricity.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Shame On Apple!

    • Written by from Travelers Rest

    I've been an Apple user since Macintosh came in a little box shape. I love Macs! But this power adapter cord is just shameful! A company like Apple which is always innovating and updating should be embarrassed that a small equipment part does not live up to the quality standards already set by the company.

    What's WRONG with you????????

    2 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by from Henderson

    You'd think after all this time, Apple would have Ive design a power adaptor that actually stayed together. Apparently, it must be too good a revenue stream for them to actually fix it. Same thing goes with their iphone/ipad cables.

    Hey Apple, while the thin cord may be "nice looking," it's the worst when it comes to quality.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    C'mon apple get it together

    • Written by from Waupaca

    Zero stars for ignoring all the complaints regarding the poor quality of these cords. A thousand bad reviews should be enough to get a hint that there is an obvious design flaw. $79 is far too much to charge if it is so obviously going to break... again.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Please help us out

    • Written by from Somerset

    There must be a better way to design better power adapters. Now I have to fork out around $80 to buy a new one. I also have to hear my friends laugh at me while they plug their Microsoft brand laptops with no issues. Come on Apple!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Apple Make this Right

    • Written by from Bradenton

    This is my third Macbook. All have had multiple power cord issues. Please Apple redesign this cord for reliability.

    To be fair Apple did replace last one under warranty. However this is chronic and needs to be addressed.
    Simplest solution is a adapter with replaceable cable.

    Replaceable cords will keep more power supplies out of the landfills.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Horrible Quality

    • Written by from Langley

    For a well respected company that is suppose to produce quality material they sure have done a terrible job making this cord. The exterior rubber coating started to disintegrate in less than a year, and this is in ideal cord conditions. It literally sits on my desk and rarely gets moved, but they rubber just started sloughing off. Very unhappy Apple!!

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Disapointed! Broken pop up cord holder thing.

    • Written by from LA JUNTA

    The things that pop up to wrap the cord around broke with normal use sad design, heavy and I most plugs its to heavy so it leans out or falls out. It is not very travel friendly because I had to use the extender so that dang thing don't fall out of the wall you guys need some designing update on this thing maybe light, small, and with the cord being able to wrap around the charging device no pop out plastic things thought they break. I only wrote this because I was going to buy a new plug but heck no at 80 bucks ill just buy some Velcro zip ties and blam.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    This is a very weak product

    • Written by from Oulu

    Bought third one of these just few days ago... quality is hardly a word for this kind of robbery, 80 € about power adapter which melts and which cords get broken from every end. For other laptops you get premium class power adapters for 25 €. We don't have one single unit in our office which doesn't have at least some failure in it. These should have been made to endure travel use, now these won't last even in desktop use... Thank you APPLE for appreciating your customers... I've been using Apple products since 1993 and relied always their robust quality and vision for better products, but this is just lame..

    9 of 9 people found this useful

  • 5.0 out of 5 stars

    Works perfectly, owned for 3 years

    • Written by from Dillsburg

    I noticed that this product has an awful rep, which I don't understand. I got one of these with my 17" MBP and I have had it for more than 3 years. I have absolutely no fraying, not even a small bulge where fraying may begin - nothing. I certainly am not delicate with it, but I can't think of anything short of pulling the end off that would cause so much fraying. As long as you don't rip it out of the laptop, it should be fine - and not ripping it out is just common sense. Minus the scuff marks from sitting on the floor a lot, my cord is as good as it was the day I got it. Bottom line: Be reasonably gentle, and it works excellent!

    0 of 9 people found this useful