• 1.0 out of 5 stars

    Frayed in 18 months?!!!? Surely Apple can do better than that!

    • Written by from Colorado Springs

    And to all those who ask "what are you doing to the cord?" or those who say, "take better care of your stuff" I say, "check your self-righteous tone at the door please." I don't discount your positive experience just because my experience was the opposite of yours.

    But for the record, I keep my MacBook in one place 80% of the time. I've never stuffed the cord into a bag or carried it anywhere and my dogs have never done so much as nibble the thing. It frayed because it was poorly designed or poorly manufactured or both. And oh yeah, that clunky square bit gets hot too. I repeat. Surely Apple can do better than that.

    PS I had various PCs for years and no cord ever frayed so much as a scratch.

  • 1.0 out of 5 stars


    • Written by from Asheville

    These power cords are a joke I agree with the other negative reviews. I am now replacing my third cord. They are not meant to travel with a laptop.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible charger!

    • Written by from Dalton

    I have had my charger for more than a year now and last night my charger started burning and the cord turned brown and the only two choices apple gave me was to buy another one with only the adapter and no extension cord for $61 or buy an entire new one for $79. Thank you so much apple, that was definitely a lot of help!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Please Fix or Refund!!!

    • Written by from New York

    If I had known that I would end up spending more than $600 over the years on new power cords for my MacBook Pro, I would never have purchased one. At least once per year of normal use, my power cord frays near where it plugs into the computer and I'm out another $80! Every time I purchase a new cord I bring the frayed one with me to the store and ask for a refund or discount for my replacement, but have been denied every time. You should design your product to withstand several years of normal use, or at least acknowledge your faulty design and offer discounts on replacements. I originally shelled out the extra money for an apple product because I was assured that your products were higher quality and more durable, but I will be switching back to PC's after this experience.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Worst charger ever

    • Written by from South Bend

    The cord is so easy to break such that I change the charger every year around summer. This product is so bad.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Apple NEEDS TO FIX THIS- Zero Stars in my mind.

    • Written by from Mira Loma

    Same complaint as the other thousand apple consumers who are unhappy with the design of the product!! Maybe I should switch to a PC instead so I don't get charged $80 when I need to purchase a new charger that was poorly designed to begin with! So disappointed in this product and in apple. I thought this company had the intellectual might to design a better charger than this piece of crud!!!


    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Can't complain to much

    • Written by from Gulfport

    I purchased my power supply in 2011 and it held up through a deployment and a 15 year old daughter. I agree could be a better design. Cord snapped at main power supply.

  • 1.0 out of 5 stars

    This Charger Is Worst Part About Owning a Mac

    • Written by from Grayson

    Like so many others, I wish I could give this product 0 stars. The ultra thin cable tends to fray and if you're lucky it can last up to 1 1/2 years (I mean extremely lucky). Not only does the cable break at the ends, but it also electrocuted my mac once when it was at the end of it's life. I'm lucky my mac still works after that. Stop benefiting from this obvious failure of a charger and fix this for your customers! This is too much trouble for $80.

  • 1.0 out of 5 stars

    Fall on deaf ears??

    • Written by from Falls Church

    After all these negative reviews, has Apple made any improvements yet? My 2011 MBP (15 inch) power adapter just died. No sign of it ever powering on again. I'm headed out to buy a new adapter, which costs a FORTUNE if you ask me.

    Apple, Apple, Apple... I thought you were better than this.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    MagUnsafe. The Apple store employee accused my wife of mis-using the cord

    • Written by from Allen

    Plugging the cord in to charge the laptop should fit within the normal usage for a power cord. My wife barely takes her mbp out of the house and takes the cable out even less. Still we have had 3 of these split due to strain-relief issues. The "genius" bar employee claimed he had never heard of any general issues with these power cords though. The magsafe design is great engineering. The thin cord is aesthetically nice but not very functional and easily becomes a shock/fire hazzard.

    Why is the replacement to fix a design flaw $80? Must I pay an apple tax on the repair also?

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Bad design

    • Written by from Los Angeles

    I went through 3 of the magsafe chargers, each one broke at the same spot. The cable connected to the charger always rips near the base and gets bigger and bigger with the heat.

    This could be easly avoidable but it seems the design is intentionally bad, just to make us buy another overpriced charger that again won't last very long.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Adapter too heavy for plug prongs

    • Written by from Marietta

    About an hour ago I bought a new one of these things because the cord for my old adapter frayed.

    When I took it out of the box I was sitting down close to an outlet. I plugged my computer in with the adapter and plug without the extension. Within five minutes I noticed my computer was no longer charging. The plug prongs bent under the weight of the adapter, causing the adapter to fall out of the wall outlet.

    Love my MacBook for work, but if I'm going to pay $80 for a charger I expect higher quality.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Low quality. Needs to be replaced annually.

    • Written by from Peterborough

    I have spent almost as much on replacing power adapters as I would have paid for a brand new mac over the past 8 years. Being extra careful with the corded does extend the life a bit, but regardless it will still split. Make sure you budget $99/year to replace this cable. And Apple, please stop creating low quality products and pretending they're still as good as it use to be.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    On to my 4th Power adapter...

    • Written by from Toronto

    That's an extra $300 in frayed/busted power adapters - but do I have a choice?

    My Macbook Retina is great. Now if only it ran without electricity.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Shame On Apple!

    • Written by from Travelers Rest

    I've been an Apple user since Macintosh came in a little box shape. I love Macs! But this power adapter cord is just shameful! A company like Apple which is always innovating and updating should be embarrassed that a small equipment part does not live up to the quality standards already set by the company.

    What's WRONG with you????????

    2 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by from Henderson

    You'd think after all this time, Apple would have Ive design a power adaptor that actually stayed together. Apparently, it must be too good a revenue stream for them to actually fix it. Same thing goes with their iphone/ipad cables.

    Hey Apple, while the thin cord may be "nice looking," it's the worst when it comes to quality.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    C'mon apple get it together

    • Written by from Waupaca

    Zero stars for ignoring all the complaints regarding the poor quality of these cords. A thousand bad reviews should be enough to get a hint that there is an obvious design flaw. $79 is far too much to charge if it is so obviously going to break... again.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Please help us out

    • Written by from Somerset

    There must be a better way to design better power adapters. Now I have to fork out around $80 to buy a new one. I also have to hear my friends laugh at me while they plug their Microsoft brand laptops with no issues. Come on Apple!

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Apple Make this Right

    • Written by from Bradenton

    This is my third Macbook. All have had multiple power cord issues. Please Apple redesign this cord for reliability.

    To be fair Apple did replace last one under warranty. However this is chronic and needs to be addressed.
    Simplest solution is a adapter with replaceable cable.

    Replaceable cords will keep more power supplies out of the landfills.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Horrible Quality

    • Written by from Langley

    For a well respected company that is suppose to produce quality material they sure have done a terrible job making this cord. The exterior rubber coating started to disintegrate in less than a year, and this is in ideal cord conditions. It literally sits on my desk and rarely gets moved, but they rubber just started sloughing off. Very unhappy Apple!!

    5 of 5 people found this useful