• 1.0 out of 5 stars

    This is absolutely crazy

    • Written by from Dover

    This is my fourth apple adapter. The first 2 frayed near the brick. The 3rd & 4th the pins get stuck and don't make a clean connection. I am losing business because I can't keep my laptop charged! Are you serious? Not only money is being spent every 6 months on a new $80 charger, but I missed an important editing deadline because I couldn't charge my macbook pro. Not only did I lose the client, but I also get a nasty ribbing for not being professional. Thanks Apple, my professional reputation means a lot to me, what does your reputation mean to you? Please fix...your loyal customers are pleading with you... Are you listening?

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    My Son's Power Adapter(S)

    • Written by from Silver Spring

    My son bought his MacBook Pro in October of 2011. The laptop's still working well. However, he is on his third (or maybe 4th) power adapter. Someone at the Apple Store in our area always says he must be doing something wrong to cause the fraying. At first, I was blaming him. Now that I've read these reviews . . . maybe not! I have been a purchaser of Apple computers since 1990. This is the worst piece of equipment I've ever seen coming from your company. Disappointing.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Disposable

    • Written by from Las Condes

    This is the second time in two years I have to buy a new one. I take care of each charger but still it won't last much time. Too expensive. Apple should allow users to replace the ends, not the entire thing.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Bought my third one yesterday.

    • Written by from Fort Erie

    The initial 85W MagSafe Power Adapter that was included in my MacBook purchase actually started to burn and emit smoke. I was typing an essay when I noticed something smelled in my room, looked over and saw that my charger was burning. I called Apple Support and they replaced it for me. The reason for it was because apparently it wasn't handled with care, thus it started to fray and I should have wrapped it properly etc... However, just a few months ago, my second charger started fraying again and I noticed that the charger brick got extremely hot and it wasn't charging my MacBook properly. As a student, we have to go from class to class (basically everywhere) very quickly - I don't know one person who takes 5 minutes to wrap their chord, making sure the cable is at the right angle etc... The brick itself is simply too heavy. I hope this newly purchased one doesn't do the same thing.... They're really expensive!

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Constantly Replacing

    • Written by from Gaithersburg

    One star is generous for this pathetic yet expensive adapter that continuously needs replacing. It is a true waste of money and consumers are being taken advantage of by Apple because there are no alternatives available.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Quality Control is Faulty

    • Written by from Irvine

    I bought my charger last fall, and it is no longer working. My warranty was up two months ago. I went all out and bought the $80 charger because my previous, $30 charger broke within a week (which was my own fault). I expected this apple product, bought from apple, to last as long as my computer. I expect a better quality control from one of the most expensive and successful companies. It was working beautifully this morning, and when I cam back from class, it refused to charge my computer. I plugged it in to multiple outlets, another macbook computer, and cleaned everything out. Nothing worked. Needless to say I am extremely upset. I am in college, and I am not in a position to wait for a charger for my computer, nor to pay for it. This was a high school graduation gift, so I didn't buy this mac myself. I am never buying apple again. Nor am I using Itunes.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    GARBAGE

    • Written by from Barrow

    THIS IS GARBAGE WENT THROUGH 3 IN ONE YEAR. THANKS FOR WASTING MY MONEY APPLE!

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Apple, You Deceived Us

    • Written by from Fuquay Varina

    I'm a software professional and my college background was in electrical engineering. I know your marketing model is for us to have to keep purchasing power adapters. I've had the old style macbook pro and I went through several power adapters. I have the new uni-body macbook pro now and once again I'm having issues with the power adapter. Why would you create such a piece of junk? I don't care if my power adapter is white or pretty or modern in design. I want it to work. Very very very very very disappointing. I sure wish they had a lesser rating than one star. It's junk Apple. I've spent a lot of money on your stuff and I have purchased lots of software for your OS. Please fix this issue.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    TERRIBLE

    • Written by from Hauppauge

    THESE CHARGERS DONT LAST AT ALL. THEY ALWAYS FRAY. THEY ALWAYS HAVE AN ISSUE AND THERE 80 DOLLARS TO REPLACE. FOR A OMPANY THAT IS SUPPOSED TO BE PRODUCING SOME OF THE BEST TECHNOLOGY THESE SHOULD BE NO REASON TO WHY THE APPLE PRODUCTS BESIDES THE PHONES AND COMPUTERS THEMSELVES SHOULD BE SUCH POOR QUALITY. I WOULD RATE IT ZERO STARS IF I COULD.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    The only thing I hate about my MacBook Pro

    • Written by from Peoria

    I'm a high school teacher who switched to a Mac about 3 years ago because of the durability--I take my laptop to and from school every day, it travels with me when I go abroad with students, it's my home and work computer, etc. I love it, but I HATE these power cords. My 2nd one just frayed from BOTH ends, and my original one did the same thing. I keep my computer wrapped up in cases, and I'm careful with my cords, but they DO have to go places--that's kind of the point. And this wear and tear is ridiculous. I didn't switch to a laptop that would last me a long time only to shell out ridiculous amounts of money on flimsy cords every year. This problem needs fixed, or else cords with this problem need to be replaced for FREE. If I could have given it 0 stars, I would have. Disappointed to have to be buying another of these things so soon.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    POWER CORD JUNK!!!

    • Written by from Ruckersville

    I'm on our 4th power adapter!!! Piece of JUNK I.... never had this issue with our Dell / XPS computers. I'll keep using my Apple phone and TV never again will I purchase an Apple computer.

    APPLE get it together with your power cords!!!!

    8 of 8 people found this useful

  • 4.0 out of 5 stars

    I don't understand the problems

    • Written by from Cape canaveral

    I have had my 15" Macbook Pro for more than 3 years, and my original charger is still working perfectly. I disconnect the charger from the computer carefully, not by jerking on the wire, but I'm not doing anything special, just using reasonable care with the cord and connector. The only reason I checked 4 stars rather than 5, is that the cord should be replaceable without replacing the entire power supply. That is possible even with many cheap Windows laptop chargers.

    1 of 2 people found this useful

  • 3.0 out of 5 stars

    Expect to replace annually...

    • Written by from COMMERCE TOWNSHIP

    this review is really useless... they've already updated the magsafe and they haven't remedied the MAJOR issue... the cord frays close to the "brick". I saw one review that suggested they design it to be detachable from both ends, THAT WAY people aren't forced to continue replacing power "bricks" when only the cord is the issue... I won't give the product one star, because the idea of magnetic connectors is brilliant, both on the outlet side of the "brick" and at the AC port on the laptop... So 3 stars...brilliant concept, poor construction...

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    What a piece of ... shameful product (euphemistically speaking)

    • Written by from Pittsburgh

    I bought 2 adapters so far and I am about to buy a third one because of the cable shielding breaking (close to the connector). It is totally unacceptable that I would have to buy a new adapter every year because the cable breaking (and this is NOT because of heavy use or abuse). Apple's business model when it comes to these kind of accessories (e.g. cables in particular) is shameful ! Their choice of materials leave MUCH to desire as it is by far the least durable among the different brand cables I own. I may be better off buying a much cheaper adapter and made out of much better materials than this piece of .. shameful product. NO, the Design is NOT everything, Apple! Durability is ALSO important! I'm glad to see i'm not among the few giving this product the lowest review.

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    This charger is a complete and utter joke...a failure for Apple

    • Written by from Arlington

    I'm on my 5 charger...one a year since I bought my 15" Macbook Pro in 2009. Truly disappointed in the quality of this charger. The outer covering starts to deteriorate as the warranty approaches. How in the world can a company like APPLE that makes such high quality products make such a low quality charger? I have bought disposable laptops made by HP that have cords which are still working 10 years later.

    APPLE better wake up and start taking care of their customers or they will start to lose market share. People won't continue to pay exorbitant prices for low quality products for very long.

    Is anyone at APPLE monitoring the comments on their own online store?

    With more than 1300 and all of them saying the same thing, either they aren't or they don't care...either one is a major problem.

    Someone needs to wake up and realize that when people spend more than $2k for a laptop they want the little stuff to perform just as well as the big stuff.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    A failure for apple

    • Written by from Fort Lupton

    I love Apple products, but they have totally failed when it comes to this cord. We have had our computer 4 1/2 years and it is doing great, but we are on our 3rd cord. It has a one year warranty, but lasts about 15 months and then just falls apart.

    I always encourage friends and family to buy Apple, but this power cord is definitely a disappointment. I am shocked at its poor quality. This is not up to the normal Apple standards. I am frustrated that Apple has done nothing to remedy this problem.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Very Unhappy

    • Written by from Québec

    Seriously. I've bought two of those cable in the last year because the small wire broke right next to the transformer. For 90$ I would expect a much better product. Why not make that wire detachable so I don't have to buy a Power Adapter every time. Im telling you, it's the last time i'm buying one of those. Change that product and make it better.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Another disappointed APPLE customer

    • Written by from Toronto

    I've had my MBP retina 15'' for 5 months. Today my power adapter stopped working. It smells bad. Obviously something burned out inside.
    In fact I am on a battery power right now. Spent over 2500 USD for this unit to have a reliable business laptop:) This is a joke. My previous HP Pavilion is still working after 7 years of use. Going tomorrow to the Apple service shop and will definitively reconsider buying any apple products in the future.
    Reading here over a 1000 reviews saying this adapter is a piece of junk and apple doing nothing to fix the problem?????

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    wire frayed

    • Written by from Imperial Beach

    I was also careful and have no puppies or children to chew on the cord. My fray was also at the brick end and my computer is only 1 year old! Today when I tried to connect, there was a spark and now my laptop's fan is running hard. I might have blown my battery! On my way to APPLE store--hope fully ONLY have to replace the power adapter, but am afraid it will be a lot more than that! Terrible design!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    another unhappy customer

    • Written by from Calgary

    I've had my Macbook Air for three years and am about to have to buy my third magsafe adapter. Frayed at the magnetic end. Sad given that I don't take the adapter anywhere and never roll it up. I think that there should be a redesign and a recall. Soon...

    10 of 10 people found this useful