• 1.0 out of 5 stars

    Quality/Design issues- Very disappointing, Apple

    • Written by from Austin

    I've had to replace my macbook pro's charger four times since 2009. I'm pretty careful with the adapter, and I never wrap the wire up or swing it around. Despite my efforts to be careful, the wire always frays near the power brick or near the magnetic connector. Charging $80 for this adapter should be criminal. Plan on spending $80 for a new charger very year or year and half. Apple needs to improve the quality of this product!

  • 1.0 out of 5 stars

    For something so expensive, I'd expect a longer life

    • Written by from Kansas City

    This is the second magsafe adapter that has frayed in the five years I've owned my MacBook. It absolutely astounds me that for $80, Apple cannot deliver a reliable piece of equipment that doesn't fray. I'd buy another one, but for the price, I'm half way to buying a Chromebook.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Apple's new "green" wire insulation is complete garbage

    • Written by from garden grove

    The wire insulation is crumbling apart at both ends of the DC cord on my ~2 year old 85W Magsafe. I always take very good care of cords, probably why mine has lasted as long as it has. In fact, the original Magsafe adapter on my 2006 vintage MBP has never done this, not to mention the long string of ThinkPads I've owned that never had a problem with the power cords.

    This is not a cable handling problem, the new BFD-free insulation, or whatever-free it is, is just complete JUNK.

    Apple needs to step up to the plate and fix this problem. I'm not about to pay another $80 for a new adapter that's just gonna do the same thing in a couple years. I'll be cracking this one open soon, and replacing the cable with something that will last.

  • 1.0 out of 5 stars

    I'm really sick of this.

    • Written by from Mason

    I'm writing this review after having to buy a THIRD charger after the first two broke. They never tell you that you'll have to pay an $85(after tax) dollar fee a year just because you want to use a Macbook Pro laptop. Yes, a year, because that's how long these things last. And all of mine have broken the same way –frayed cords. Is it too crazy for them to design cords that don't have this same stupid error? I mean, just look at the thing: the cord that connects into your computer is so thin and flimsy. It can barely handle the force of its magnet connection!

    On my old charger, when the cord showed the first signs of tear, I did try to save it. I taped the thing up. Electrical tape. I wrapped that thing like a Christmas present. When new tears appeared, I'd tape those up too. This kept the charger going for about three more months. But just yesterday, the little green light on the connector went out –and it never came back. The area of the cord near the charger adapter had brown scorch marks where the wires had burnt out.

    I've never had this issue with any other laptop charger, so it's completely unfair that I have to buy a new charger each year simply because I'm on a Macbook Pro. It's an unreasonable expense. The darn notebook itself costed over a thousand dollars! How much more are they going to bleed out of me?

    Judging from the reviews, this problem has lasted for a while. And the fact that they've neglected it for this long is a display of laziness –and sheer greed.

  • 1.0 out of 5 stars

    Worst Quality for the Power Cord (Poor Design and Quality)

    • Written by from memphis

    Bought a new MacbookPro, was very excited about the quality and the retina display was a Happy Camper for 6 months. I have never abused my power cord by incorrectly wrapping it but still there was a crack and then a small spark. I have spend about 2600+ for this laptop and get a poorly designed cheap power cord that wouldn't even last for 6 months.

    Went to the apple store and they came back saying this is because of wear and tear... 6 months and this cord is busted and rather than apple accepting the issue and replacing it for free they asked my to putdown another $80. This was my first Macbook and probably my last, my company was planning to upgrade to Mac across all the design team, I will sure put down my comments at my office blog on the cheap quality.

    I wish there was a negative Rating.

  • 1.0 out of 5 stars

    Extremely Disappointing

    • Written by from Simi Valley

    I have owned Apple products since 1986, and in general, am a satisfied customer. But the charging cables manufactured by Apple have atrocious quality, and fail long before any reasonable expectation even under mild usage conditions.

    Of course, my long-standing relationship as a loyal customer was of no interest or value to the Apple store 'genius' and I had to pay full price for a replacement. HIGHLY annoying, to say the least. Infuriating is more like it.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Horrible Adapter

    • Written by from Delaware City

    This adapter is the horrible and fragile object that came with my MacBook. It easily broke, and surprise surprise! $80 to get a new one. Do not buy a new one, fix the old one.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Purchasing my third!

    • Written by from Oakwood Village

    Purchasing my third charger in exactly three years. My very first charger showed signs of tearing in the wire casing after one week of having the computer and simply storing it in a computer bag, the second was my own fault, and this time someone unfortunately tripped, knocking the charger out of my computer. For $80, and the fact that no one sits directly next to a wall outlet, these chargers should be a little sturdier to withstand some type of damage.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    2nd time around cord fraying

    • Written by from Rancho Santa Fe

    For $80 you would think it would last more than a year and a half. But no. And it wasn't just one time. Two times. I have Apple everything. 2 MacBooks 2 iPhones an iPad a Shuffle and and Nano. This is the only negative I have. I was at the genius bar a few months ago and someone else had the same issue: chord fraying at the power brick. Hm. So I would rather spend $80 on iTunes and I think you would have a happy customer. It doesn't seem to be a new or rare issue from how I see the Apple store support handle it. Can I have a like?

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    IN THE SAME BOAT AS EVERYONE ELSE

    • Written by from SAINT JOSEPH

    I've been through 4-5 chargers over the last few years. Strain relief separation, connector melting, transformer overheating are all problems I've experienced and I BABY my electronics. Wasn't there a class action law suit? How about a 3rd party step up and manufacture a solution since Apple doesn't seem to want to address it.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    terrible design

    • Written by from rothesay

    could have bought a whole new computer with the money i have spent on these poor quality chargers. seriously considering a PC

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Poorly designed product

    • Written by from Auburn

    I don't understand how you can't manage to make a quality power source. They typically last around six months, but my last one onnly lasted one month. FIX THIS PLEASE!

    4 of 4 people found this useful

  • 4.0 out of 5 stars

    I guess I should feel lucky!

    • Written by from Moorpark

    My first Macbook was a 2006 Black Macbook which I really loved I never had an issue with the adaptor and only had to replace the battery once prior to getting my new Macbook Pro in 2011. My power cord lasted for 3 years. I did have to wrap it with electrical tape for about the last 3 months. I just replaced it, and am hoping it last until I decide to upgrade in a couple years. I'm giving it 4 stars instead of the 3 rating I was initially going to rate it at after reading many of the negative post. I just feel that by comparison my adaptor lasted a very long time.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Terrible Product

    • Written by from PORTLAND

    Still only my first Macbook that i've had for years, which has been a great product. This is the second charger i'll be replacing and I would much rather get a cheap imitation charger, since it would last as long as this piece of junk has.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Ditto to all the annoyance and anger over power adapter needing replacement

    • Written by from Springfield

    I I love my apple products but this is really annoying…make the entire product durable

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Another adapter gone kaput.

    • Written by from Ithaca

    Over the past two years I have had two Apple 85W MagSafe Power Adapters fray and become unreliable. The main problem looks to be a weakness of the wire cover at the point of connection with the power brick.
    Now, I like most Apple products. My Macbook Pro is always with me. However, this defect is not only a waste of money but a problem when I depend on this power source for my business. I take good care of my equipment and it frustrates me when a problem occurs like this due to a manufacture's defect.
    Please look into this problem Apple! I need a reliable source of power.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Horrible Product

    • Written by from Newport Beach

    I just wanted to add my complaint to the long list that Apple is apparently ignoring.

    My chord started wearing out about 15 months after I bought the MacBook Pro. I kept trying to stop the fraying by wrapping electrical tape around it, but then a couple weeks later, it would fray in another spot. Finally got scared I was going to be electrocuted, so I broke down and bought a new one. Ridiculous that a chord won't outlast a laptop. I've never experienced that in another product. And then the replacement is also ridiculous at $80.

    As much as I love my MacBook, this major flaw will play a large part in my decision to shop elsewhere next time I need a laptop.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    I feel duped

    • Written by from Arlington

    I NEED to get a new adapter for my MacBook Pro, but I sure don't WANT to. While I remain satisfied with the core Apple products, the peripherals are a total nuisance and utter distraction. At this point, not even a dozen free adapters will make up for all the trouble--not to mention extra $ spent.
    If this is some money making ploy, it sure has gone horribly wrong. Do something before it's too late Apple.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    On my 5th power adapter

    • Written by from Northborough

    I'm on my second MacBook Pro, which was planned, but my 5th power adapter. For such a high end brand, this cord is absolute garbage. The cord to the Mac is thin and frays under the weight of the rest of the adapter. At $80 a pop, I could have bought an iPad or something less frustrating to spend my money on. Would give zero stars if I could.

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Works great!

    • Written by from Luling

    I have had my MacBook Pro for 2 years now and am still using the one that came with my computer. It works perfectly. You know why? Because I take care of my products. I see all these negative reviews about this cable and ones about the Lightning cable for iPhone and iPad and the main problem is, is that people don't realize that the products are fragile. Just take care of your products and they will last.

    4 of 16 people found this useful