Customer Reviews and Ratings

1.5 out of 5 stars

Based on 1555 reviews

  • 1.0 out of 5 stars

    Poor Quality

    • Written by from Greenfield

    37 of 39 people found this useful

    I have only had my laptop for a few months and the power adapter that came with it (which is this one) has already shorted out. I assume it's from it bending from the magnet connection the way that it is. I am beyond upset that I have to shell out $85 to replace this. I love Mac, but I'm very disappointed in this product. I expected more.

  • 1.0 out of 5 stars

    4 chargers stopped working in 1 month

    • Written by from bethlehem

    41 of 47 people found this useful

    This is sad. 6 month old 13 inch macbook. Now allow me to describe The issues iv had over the past 1 month.
    1- This charger came with the computer it lasted a good few months but than began to flicker then while adjusting the head of the charger it actually fell off.
    2- This charger was one that had been borrowed from the school district (my moms a teacher) The chord got frayed and stopped working although it gave me a good shock when i was unplugging it.
    3- This is ANOTHER charger borrowed from the school district just like the first one The head of the charger was the issue although the head did not fall off it just flickered unless positioned right but it stopped working in a week. I now have to return 2 broken chargers to the school
    4- I went back to the apple store with my first charger to get it replaced. They replaced it and I was using it but it just stopped charging my computer for no reason. I have taken good care of all these chargers and they are extremely poorly made. I would expect more from apple

    Was this useful? 4 chargers stopped working in 1 month

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  • 1.0 out of 5 stars

    Lucky if it lasts a year

    • Written by from Ventura

    34 of 34 people found this useful

    I've had several now for one macbook. Very frustrating and way too expensive considering how long they last. Apple seriously needs to address this.

  • 1.0 out of 5 stars

    why are apple chargers so bad?

    • Written by from Willington

    34 of 34 people found this useful

    My laptop is 3.5 years old and I've never had any problems with it, but I'm about to buy my third charger. What is wrong with this picture?? Apple is clearly capable of making long-lasting, functional products, so what's the deal with the terrible chargers? With my chargers, nothing explodes or melts, the wires don't fray (although the plastic casing around the wires does crack pretty easily), they just... stop working. I'm tired of shelling out $80 every year for a new charger!!

    Was this useful? why are apple chargers so bad?

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  • 1.0 out of 5 stars

    Another Unsatisfied Customer

    • Written by from Toronto

    35 of 36 people found this useful

    This is my third power adaptor in two years. My second lasted less than 4 months. For the cost these are just junk - what is going on?!? I thought when I purchased a Mac I was getting good quality. Extremely disappointed.

    Was this useful? Another Unsatisfied Customer

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  • 1.0 out of 5 stars

    worst product ever

    • Written by from BROOKLINE

    35 of 36 people found this useful

    I hate this charger as much as I love my mac. This is the second one that fails since I purchased my macbook. At $80 a piece and with so many people complaining about this charger over a period of years, this product really sounds like a fraud. If you like macbooks, be prepared because you will have to change the charger every 1 - 1 1/2 years. And apparently there is nothing one can do about it except just to take a deep breath and pay for a new one.

  • 1.0 out of 5 stars

    Faulty product and replacement way overpriced

    • Written by from Jacksonville

    35 of 36 people found this useful

    Went to charge my MacBook, but adapter indicator did not light and notebook was not charging. Inspected adapter and cables, MagSafe connector is frayed/fried where it connects to the adapter. Came on line to purchase new one, couldn't believe the price! Decided to read adapter reviews and see large majority are extremely negative. Does anyone at Apple read these reviews? Like most reviewers stated, I take extremely good care of all my electronics and power cords. This should not be happening, much less that the problem is not being addressed or corrected by Apple. At the very least, the MagSafe connector should be a plug-in that can be easily and inexpensively replaced since it's clearly a faulty/cheaply-constructed, inferior product.

    Was this useful? Faulty product and replacement way overpriced

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  • 1.0 out of 5 stars

    Disappointed

    • Written by from Harvest

    37 of 40 people found this useful

    I love my mac, and I've had it maybe 1 month more than the 1 year warranty and my charger is completely not working. I'm extremely disappointed that this charger is already broken and I have to pay $80 to get a new one. I'm a college student and I bought a mac because I thought it would last the longest out of everything on the market, I'm hoping nothing else starts going wrong with it.

  • 1.0 out of 5 stars

    Last time I buy any Apple products

    • Written by from Granton

    38 of 42 people found this useful

    I am now on my 4th adapter in 3 years. Not only are these adapters poorly designed (wires bend and break, gets unbelievably hot) but they are ridiculously overpriced. I have had less problems with my piece of junk dell than this thing.

    Was this useful? Last time I buy any Apple products

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  • 1.0 out of 5 stars

    horrible

    • Written by from Round Rock

    38 of 42 people found this useful

    I can't believe this charger is even allowed to be sold, or the fact that it seems Apple has not acknowledged this problem and tried to remedy the situation. I have to purchase my third charger soon for EIGHTY DOLLARS because this company cannot seem to make this product dependable. On top of that, my husband is in the army and we are currently living in Germany so I have to purchase this online then wait and extra amount of time to receive it since I'm overseas. It gets even worse, this is 2 days before school starts! I find it hard to believe with all of the products apple has created they cannot create a dependable charger. This thing is a piece and should only be sold for 5 bucks because that is what it's worth. Also, this L shaped design, wasn't the most brilliant idea they have come up with, it makes the cord get in the way of the plugs that are next to it and if I flip it around the wire bends funny. I prefer the T shaped charger and have no idea what possessed them to change the design rather than the performance. This is ridiculous. If Apple is going to charge an arm and a leg for their products then they should at least make them dependable. My husband has a $500 Gateway Laptop that has a power cord that performs flawlessly, which is 10 thousand times better than this $1,800 Macbook.

  • 1.0 out of 5 stars

    MacBook Power Cord

    • Written by from Rockville

    37 of 40 people found this useful

    I have owned my MacBook since December 2007, which included the power cord. Having witnessed what my son and husband's cords have done previously with every day use at home and at work, I decided to take extra care not to cause any unnecessary pull on the cord. In other words, I've babied my power cord. Now in 2011 I am having problems with the power cord in the usual place. At the white squared adapter where the narrower cord goes into it.
    I just found out how much it will cost me to replace it and I can't believe it! $82 at BestBuys and $79 through Apple. OH COME ON APPLE! You can do better for your loyal customers! The adapter is defective and not built to take the every day use unless it's babied. I have had power cords to other equipment for years that I use and they have held up far better than the outrageously priced power cords you make.
    You owe it to your loyal customers to produce a power cord that can last much longer than a year or two.

  • 1.0 out of 5 stars

    Garbage - Died just after the one year mark!!

    • Written by from Somerdale

    35 of 36 people found this useful

    I purchased two MacBook Pros last year. I spent close to three-thousand dollars and now 1-yr later I have to shell out an additional $79.00 for a replacement adapter. If you page through these reviews you will see that there are an awful lot of people singing the same song. Some folks are on their third and fourth adapter within the first year!! That leads me to believe that there's a design flaw with the adapter. C'mon Apple...admit there's an issue and replace these adapters free of charge!!

    Was this useful? Garbage - Died just after the one year mark!!

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  • 1.0 out of 5 stars

    poor quality ! doesn't last long

    • Written by from Miami

    37 of 40 people found this useful

    this is my third adapter. just broke by itself. i can not believe it. why it happens all the time?

    Was this useful? poor quality ! doesn't last long

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  • 1.0 out of 5 stars

    1.5 star average rating says it all

    • Written by from GRAND FORKS

    33 of 33 people found this useful

    I love my MacBook pro to death. But this power adapter is terrible. It's weak and it snaps fast. 2 out of 10 people might make it last for years but for any average user, this adapter just does not last long. Apple needs to have lifetime warranty on these little things.

    Was this useful? 1.5 star average rating says it all

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  • 1.0 out of 5 stars

    Horrible!

    • Written by

    33 of 33 people found this useful

    Are you kidding me, Apple? I've been through so many of these chargers, I've lost count. It angers me to no end that you haven't been listening to all of your negative customer reviews. I'm not about to pay another $80 bucks to get a charger that'll break after a few months. Never thought I'd say this, but unless you actually start caring about your customers' opinions, I'm going PC. I wish there was a negative number of stars, because 1 is far too many.

  • 1.0 out of 5 stars

    piece of junk

    • Written by from Pleasantville

    34 of 35 people found this useful

    This adapter is insanely overpriced, and falls apart. the wire soon becomes exposed with normal use and it will need to be replaced. Apple seriously needs to redesign these.

  • 1.0 out of 5 stars

    Charger is awful

    • Written by from Lake Elsinore

    34 of 35 people found this useful

    I have had my MacBook for almost 2 years and now have my third failed charger. No damage, no misuse; the thing just stopped working. This is ridiculous! Never had this issue with a PC.

  • 2.0 out of 5 stars

    I cant believe!

    • Written by from bogota

    43 of 53 people found this useful

    This is my second mac book .My first one had a problem with the power adapter after 4 years of use.(strain relief)
    Now with my second one, something happens after just one year of use and the cable doesn´t seem to be broken or something.....
    Is there any documented problem with the L style connectors?

  • 1.0 out of 5 stars

    Adapter FAILS

    • Written by from Wymark

    35 of 37 people found this useful

    I've had my adapter for a little less than a year. I'm always really careful with it. All of a sudden, IT DOESN'T WORK!

    Now, I'm 3 hours away from the nearest retailer and need to study for finals. All my notes are on my mac, and I CANNOT CHARGE IT. So apple has screwed me over for finals, and the $80 I'm going to have to pay to replace the adapter. NOT IMPRESSED.

  • 1.0 out of 5 stars

    Lasted 4 months

    • Written by from Washougal

    34 of 35 people found this useful

    My original adapter worked for 3 years. The new one lasted 4 months.