Customer Reviews and Ratings

1.5 out of 5 stars

Based on 1557 reviews

  • 1.0 out of 5 stars

    poor quality !

    • Written by from Montreal

    18 of 20 people found this useful

    I bought my macbook pro in sept 2010. a few months later , the first adapter wasn't charging much anymore , so i brought it to the apple store and they replaced it. here i am again ! in a 1 1/2 yr i have gone through 3 adapters?

    on top of having the screen replaced ( a few months later) and the sd card reader never worked...

    I've been told by many to buy a mac for it's quality , but i'm very disappointed!

  • 1.0 out of 5 stars

    Absolute Worst

    • Written by from San Pablo

    9 of 9 people found this useful

    About to purchase my third one. Not sure why I've had the worst luck with them. I'm convinced the charger that just broke on me is the reason why my computer had to be fixed and I lost everything.

  • 1.0 out of 5 stars

    Would give zero stars if possible

    • Written by from Peterborough

    8 of 8 people found this useful

    My second charger just broke. That's the second this year. I've had my computer just under three years, and will be replacing the charger for a second time. There are no visible marks on my charger, and the cord is still intact, it just stopped working.
    I'm assuming the third won't last any longer than a year. I currently have an iMac, macbook, iPhone and iPod classic (that has lasted six years and countless drops) so it's frustrating that I have to put out this much money on a product that simply ceases to work.

    Was this useful? Would give zero stars if possible

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  • 1.0 out of 5 stars

    PLEASE engineer a power adapter that is even moderately robust...

    • Written by from Vancouver

    4 of 4 people found this useful

    Since 2006 I have gone through 3 power adapters for my macs. Since the first one literally caught fire, I have been especially meticulous about how each power adapters since have been cared for. Sadly, these are not built to last. This is inexcusable and embarrassing for a company that boasts of its high quality products. PLEASE own your mistakes, Apple, so you can do something about this and that I might remain a 'valued' customer.

    Was this useful? PLEASE engineer a power adapter that is even moderately robust...

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  • 1.0 out of 5 stars

    What were they thinking?

    • Written by from brooklyn

    41 of 44 people found this useful

    This is by far the worst product ever made. I've had my macbook since August 2011 and I'm going on my 4th charger. They can make a computer that last's forever, but not a charger.

    The worst part is they know it doesn't work, but continue to sell them. They really need to go back to the drawing board on this one.

  • 1.0 out of 5 stars

    Three months?!

    • Written by from Vancouver

    12 of 14 people found this useful

    I have a 13-inch MacBook Pro, which I received in early June. Today, my MagSafe adapter completely died on me. The top part of the cord is all crooked, and I suspect some wires became displaced. I am visiting the Apple Store tomorrow in the hopes of not having to pay for a replacement-- I have been taking excellent care of my computer. And 79.99 is a ridiculous price. I am not impressed at all.

  • 1.0 out of 5 stars

    Third one died today

    • Written by from New Port Richey

    10 of 13 people found this useful

    I have gone through three of these chargers, the last one not lasting even half a year. My first two were covered by AppleCare, but now I'm going to have to shell out $80 for a faulty product. Apple needs to do something about these. They do not last!

  • 1.0 out of 5 stars

    A poor product gets worse.

    • Written by from Jackson

    4 of 5 people found this useful

    I've owned Apple products my whole life, I've never owned a PC of any kind. Suffice it to say, I'm a big fan and I don't complain often about Apple products. I have never had many problems with the Power Adapters function, myself. But the most recent one that shipped with my new MacBook Pro 13" is absolute junk. The chords (on both sides of the power pack) are so "springy" they are unwieldy. When I try to put the thing into my laptop bag the experience is reminiscent of packing a spring into a joke "can of nuts." If the goal was to create a power chord that was a nuisance, they could not have done much better!

    Was this useful? A poor product gets worse.

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  • 1.0 out of 5 stars

    Like so many others...

    • Written by from San Diego

    9 of 10 people found this useful

    I am extremely disappointed in the quality of the cable on the charger. I have gone through three of them already. Unfortunately, I depend on my computer for income (I am a graphic designer)... So when the charger breaks and I can't afford a new one, it means that I can't work. And if I can't work, I have no money. And if I have no money, I certainly can't pay for a new charger. Or, you know, eat. Apple makes tons of money as it is. People shell out $800 for the new iPhone and $3,000 for a MacBook Pro all the time. Apple is not hurting for money. The very least that they can do is build a charger that lasts.

  • 1.0 out of 5 stars

    Not Happy

    • Written by from Glenwood

    9 of 10 people found this useful

    First off, I don't like the fact that the charger just stopped working. There is no rip in the cord or no visible shortage. To replace the charger is costing 10% of the price I paid for the entire Mac Book. I think the price is to much.

  • 1.0 out of 5 stars

    TERRIBLE

    • Written by from PHILADELPHIA

    40 of 41 people found this useful

    They really need to come out with a better charger ASAP!!!! I AM ON MY 2ND CHARGER AND I AM NOT PAYING ANOTHER $80 TO BUY ANOTHER ONE. TERRIBLEEEEEEEEEEEEEEEEEE

  • 1.0 out of 5 stars

    Absolute Garbage...

    • Written by from Sault Ste. Marie

    40 of 41 people found this useful

    I take good care of all of my stuff, yet some how I have gone through 4 of these stupid power supplies in the 3 years I've had my computer.

    All of them break due to the weak joint in the power connection. I'm really upset about the low quality of these joints.

  • 1.0 out of 5 stars

    Another Unsatisfied Customer

    • Written by from Toronto

    35 of 36 people found this useful

    This is my third power adaptor in two years. My second lasted less than 4 months. For the cost these are just junk - what is going on?!? I thought when I purchased a Mac I was getting good quality. Extremely disappointed.

    Was this useful? Another Unsatisfied Customer

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  • 1.0 out of 5 stars

    I wish there was a third party solution

    • Written by from Midlothian

    15 of 17 people found this useful

    Unacceptable quality. I have gone through many of these power adapters, each one frays at the L connector and shorts. Dangerous product. I will seriously be reconsidering buying anymore Apple products due to my absolute displeasure with dealing with these endless power problems. This review has to be cut short because my computer is about to run out of batteries.

    Was this useful? I wish there was a third party solution

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  • 1.0 out of 5 stars

    Complete piece of junk

    • Written by from Oak Park

    16 of 18 people found this useful

    Unacceptably poor quality. I'm on my third charger; each one breaks faster than the last. I treat my computer and supplies carefully, but even if that weren't the case, it's a laptop charger; you shouldn't have to handle it with kid gloves.

    For the record, the charger for my first Macbook never broke; I got it in early 2006 and used it until it was stolen in late 2008. Nearly three years of use without a single problem. This new product is obviously faulty.

    The ridiculous price and one glance at the other reviews says this is nothing less than robbery.

  • 1.0 out of 5 stars

    Disgusted with the Quality

    • Written by from Waterford

    15 of 17 people found this useful

    I am on my third charger already. I can't see any problems with the unit other than a few scratches on the transformer cube. Both units refuse to charge my MacBook consistently. I have both styles (T-connector and the I-connector) and am completely disappointed by both. Unfortunately, I have no choice but to purchase a third unit and can only expect it to last a few more months before it fails.

    Was this useful? Disgusted with the Quality

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  • 1.0 out of 5 stars

    Overall quality- ok price= D:

    • Written by from Gray

    6 of 7 people found this useful

    i own a Late 2011 MacBook Pro and i have the adapter that came with it when i bought it about 3 months ago. there is a huge slash near the adapter end of the cord but i guess i dont treat it "great". and for the price, IT IS OUTRAGEOUS! $80 for a charger?! my old PC charger only cost $30 to replace and it only broke once because of a dog chewing it. I think Apple needs to sit down and think hard about the price of this and a lot of products.

    Was this useful? Overall quality- ok price= D:

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  • 1.0 out of 5 stars

    :(

    • Written by from Richmond Hill

    9 of 10 people found this useful

    I've gone through 3 of these adapters. My first one (the old model) lasted 3 years. Hen I replaced it with this model last year, the magnet came loose and I had to tape the charger to my laptop to stay in place. As soon as this was unbearable, I took it to the store and try replaced it since the warrantee still covered it. The third one I've had only 8 months if even and it completely broke where the cord attaches to the magnet. My next adapter will be purchased from an alternate manufacturer or third party seller because I can't afford to keep buying these fragile things.

  • 1.0 out of 5 stars

    easily broke!!!

    • Written by from Worcester

    8 of 9 people found this useful

    I think I dont need to say anything since this was the third charger which I bought for my Macbook within 2 years. Such a cheap product for the coolest computer ever. Wonder what Apple's thinking about this... :|

  • 1.0 out of 5 stars

    I HATE ITTT!!!!

    • Written by from Queens

    7 of 8 people found this useful

    It's the second one that I bought in the last 2 months.. OMG!!!! I hate this charger.. I lost my money. I'm going to buy the old one on Ebay.. Apple need to FIX THIS CHARGER.. I can't even use my usb when i charge my laptop...