Customer Reviews and Ratings

1.5 out of 5 stars

Based on 1576 reviews

  • 1.0 out of 5 stars

    Dangerous, expensive Unsafe Adaptor

    • Written by from Amstetten

    Today finally my 3rd Adaptor broke down. I t started melting at the cable 5 weeks after I bought it, as did my others. I don t live in a very hot climate or I am carless, but I have to use my Laptop for longer times. Now I find very concerning that this thing could lead to fires, so I will have to look for better ways to charge my Macbook.

    Was this useful? Dangerous, expensive Unsafe Adaptor

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  • 1.0 out of 5 stars

    unacceptable

    • Written by from Tallmadge

    Have had to replace the power cable twice in less than 2 years due to the faulty design where the wire attaches to the magnetic head. This is completely unacceptable given the price of the cables. Unless this gets fixed, will probably not purchase a Mac laptop in future.

  • 1.0 out of 5 stars

    Unacceptable!

    • Written by from San Francisco

    I have been using macbook since 2006 and bought another macbook in 2010. I have bought a total of four magsafe adapters (one T shaped and three L shaped) during this period of time! And I have got one claimed under warranty. Almost an average of 1 per year! This is really ridiculous as the macbook lasts longer than the power adapter. Be prepared to waste more money if you wanna be a mac fan :-(

  • 1.0 out of 5 stars

    An overpriced, poorly designed product

    • Written by from Niagara Falls

    Cables fray frequently, which forces expensive replacements.

    Was this useful? An overpriced, poorly designed product

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  • 1.0 out of 5 stars

    TERRIBLE

    • Written by from Ames

    Worst charger of all time. I have had to buy 2 new ones already since I got my 15 inch MacBook Pro back in March of 2013. The laptop is great but the charger horrible. And it is way over priced for how terrible it is.

  • 1.0 out of 5 stars

    I feel cheated by Apple.

    • Written by from St. John's

    WOW. After reading these reviews I have come to see that I am NOT losing my mind in thinking that my one-year-old macbook cord (bought with my computer) has already "bit the dust". I went Apple, after years of being strictly PC, because I thought Apple was a superior product. I'm honestly starting to rethink that. Lower the ridiculous $79 replacement for starters. If we have to be buying a new cord every year that's ridiculous. I have a five year-old HP whose power cord I have NEVER had to replace. Improve this Apple or you're going to turn away a lot of new customers. I know I'm already turned and now stuck with my $2000 investment!

  • 1.0 out of 5 stars

    Poor Design!

    • Written by from San Diego

    I'm going on my 4th 60W MagSafe Power Adaptor since I do not have an alternative for my MacBook and MacBook Pro. I do enjoy Apple devices and accessories, although they always seem to break often.

  • 1.0 out of 5 stars

    Power cord is the worst

    • Written by from Arcanum

    The cord only last a year I am going on my third one and paying $80.00 for a cord that only last a year sounds about right for Apples money hungry don't car for their customer attitude. I think that when it charges it heats up and weakens the thin cord going to the computer were it connects to the big box. This last one I bought I was really careful not to be rough with it and it still broke in the same area as the last one. For $80.00 dollars this should last more then a year.

  • 1.0 out of 5 stars

    Keeps disintegrating

    • Written by from Cedar Knolls

    2 of 2 people found this useful

    The cord sheath keeps disintegrating this one only lasted a year.

  • 1.0 out of 5 stars

    Incredibly disappointed

    • Written by from Orlando

    2 of 2 people found this useful

    This charger lasted me six months before falling apart (which, based off of the reviews I've read, I feel lucky it lasted that long). Now I have to buy a completely new one at nearly $80, a ridiculous price for something that works so poorly. The L-shape is to blame for splitting the cord, too. Bad design and awful price.

  • 1.0 out of 5 stars

    Does't Last + Expensive!!!

    • Written by from Kennedale

    3 of 3 people found this useful

    I have a mac book pro which i bought in 2011 for $1000+. This power adapter just died yesterday and I am extremely frustrated. Took it in to the apple store, the "tested" it and it was indeed dead. They couldn't tell me why it died or what component inside caused it to fail. The also said it was not repairable. All the "genius" bar could tell me is i could buy a new one for $90. They could not replace mine because my laptop was out of warranty. I have had this adapter for less two years. This is a poor product. By reading all the negative reviews it seems like they should be recalled. Buyer's beware.

    Was this useful? Does't Last + Expensive!!!

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  • 1.0 out of 5 stars

    60W MagSafe Power Adpater - Redesign needed!

    • Written by from Houston

    4 of 4 people found this useful

    I own a MacBook Pro, an iPad, an iPod, and an iPhone. You would say I am a Mac fan, but this power adapter is by far the worst designed item I have encountered. I understand that compared to other laptop power adaptors, this is lighter and thinner, but the thinner half of the adapter (that connects to the laptop) is too flimsy, small, weak, and poorly designed. Plus, Apple does not offer to replace half of the two part adapter, instead it costs you a whopping $80 + tax.. Disgusted.

    Was this useful? 60W MagSafe Power Adpater - Redesign needed!

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  • 1.0 out of 5 stars

    VERY upsetting

    • Written by from Dumfries

    2 of 2 people found this useful

    I have been through 3 of these! 3! Apple need to drop the price to $20 because they all over heat and eventually die off.

  • 1.0 out of 5 stars

    Worst apple product I wish I could give it zero stars

    • Written by from milton keynes

    3 of 3 people found this useful

    I am on my third apple charger in 3 years. My computer is amazing, the power source is made to fail. You can see YouTube videos and also reviews on this very site telling you how terrible it is. The cable is not up to the job and basically melts and freys at the contact points. I am having to go and buy another one as I have no alternative but this is an issue apple must be aware of and simply don't seem to care. Why it's not covered under a warranty I will never know. I am about to purchase a new laptop, this is putting me off replacing my current Mac with a new one.

    Was this useful? Worst apple product I wish I could give it zero stars

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  • 1.0 out of 5 stars

    These chargers won't last long

    • Written by from SAN DIEGO

    4 of 4 people found this useful

    I almost got 3 chargers since I own my Mac for last three years. Bad thing is the wire gets worn out and gets cut. Apple should make this better. The price is really ridiculous.

    Was this useful? These chargers won't last long

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  • 1.0 out of 5 stars

    Worst quality ever

    • Written by from Santo Domingo

    5 of 5 people found this useful

    I have just three months using the original charger of my brand new macbook and i just noticed minutes ago that i will have to spend 80 dollars to buy a new one because mine no longer works, the cable that goes from the charger to the computer is too fragile, I think that every new macbook should bring 10 chargers, maybe that will guarantee us 2 years without having to spend 80 dollars on a new charger.

    I just hate that i can't give 0 stars in this review.

    Charging $80 for a cheap cable quality in unacceptable!?

  • 1.0 out of 5 stars

    connector fell apart - again

    • Written by

    2 of 2 people found this useful

    MagSafe is a poorly designed charger. If you are very careful about the way you handle it, you might get a maximum of two years out of it. My Macbook Pro is about two years old, but I just had to replace the charger again. Very expensive for something that will fall apart in one year.

    Was this useful? connector fell apart - again

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  • 1.0 out of 5 stars

    Horrible!

    • Written by from Los Angeles

    5 of 5 people found this useful

    About to buy my third adaptor. Why can't apple make these last longer?

  • 1.0 out of 5 stars

    Horrible, horrible, horrible

    • Written by from Brunssum

    8 of 8 people found this useful

    Looking for the 3rd replacement within two year. The cable to the Macbook tends to break at both ends. If Apple simply would build in plug in the adapter allowing to only swap the cord (similar as the power cord on the other end) you would only have to replace the cable instead (10 to 15 euros tops ) of the whole adapter (€ 80). Another option would be to put some more rubber around the cord so it does not break that easilly

    Looking at the review on this site, Apple should be deeply ashamed that after year, they are still supplying this horrible adapter.

    This is by far the worst product Apple makes and they haven't put in any attempt to correct it.

    Was this useful? Horrible, horrible, horrible

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  • 1.0 out of 5 stars

    Poor Design

    • Written by from Quincy

    6 of 6 people found this useful

    I've gone through three of these bad boys in the last 3 years. What really irks me though, is that the design hasn't changed. Regardless of this product barely getting over a 1 star, Apple hasn't listened to its customers. Basically, your charger will short out on you regardless of how you take care of it, so just expect to shell out a few hundred dollars on replacements over the lifespan of your computer. Very disappointed.