Customer Reviews and Ratings

1.5 out of 5 stars

Based on 1578 reviews

  • 1.0 out of 5 stars

    I'm just about to order another one...

    • Written by from Portland

    27 of 29 people found this useful

    Because my charger broke YET AGAIN. I seem to have to replace about once a year. This last one lasted a whopping 1.5 years because I treated it like a newborn baby made of glass. Seriously, Apple? This is totally unacceptable. I will not be buying a Macbook ever again unless the power cord situation is remedied.

    I am extremely nice to my chargers, and now that I am no longer a student on the go, my cord usually gets moved from my bedroom to living room and on the occasional out of town trip. It's a pretty light level of use, and yet I had fraying at the plug-in site until it eventually just died. I tried to fix with a bit of a electrical tape but obviously that was a temporary fix. Sigh.

    Was this useful? I'm just about to order another one...

    Flag as inappropriate

  • 1.0 out of 5 stars

    Boo :(

    • Written by from WEST ISLIP

    15 of 16 people found this useful

    Same problem as everyone else, the cord is frayed :(

  • 1.0 out of 5 stars

    Really Bad Product

    • Written by from Elmhurst

    14 of 15 people found this useful

    Very poor quality. I am on my second charger. The cord on the first charger freighed adjacent to the magnetic connection after a few years. Broke out some solder and electrical tape and managed to squeeze another few months out of it. Finally had a to buy a replacement. The replacement has now stopped working after only a few months. What garbage for over $70!

  • 2.0 out of 5 stars

    cord is bad

    • Written by from BURSWOOD

    8 of 9 people found this useful

    product is great, idea with magnetic plug is brilliant, however it desperately needs to improve quality of 12V power cord rubber material.
    I own also toshiba, purchased 8 years ago - power cord still looks as new one.
    but, it took 1 year for MagSafe Power adapter and power cord covered with cracks.

    Disappointed

  • 1.0 out of 5 stars

    Worst thing Ever from Apple!

    • Written by from Carlton

    14 of 18 people found this useful

    It just lasts up to 6 months.
    I had one with Macbook pro which died in about 7 months. Then I bought another one which too died within 6 months.
    If somebody has found better alternative please inform.

    Was this useful? Worst thing Ever from Apple!

    Flag as inappropriate

  • 1.0 out of 5 stars

    Bad

    • Written by from Saskatoon

    12 of 14 people found this useful

    I bought my macbook in 2008 and the original power cord lasted 3 years. I've owned the MagSafe for about 1yr and it's now fraying and on the brink of completely snapping. Horrible quality for the price you pay.

  • 1.0 out of 5 stars

    Me too!

    • Written by from Florence

    12 of 14 people found this useful

    Just wanted to chime in on the charger complaint list...my 2009 white Macbook has died, and I also have the issue plugging the box into older wall outlets at my home, and at school. The timing of this is terrible too, because I can't afford a replacement and the cpu is now completely dead with all my semester's worth of work on it! Boo hoo, thanks Apple LOL

  • 2.0 out of 5 stars

    Room For Improvement

    • Written by from Humble

    11 of 11 people found this useful

    I agree with most reviewers on here. For $80 dollars you'd expect something to last longer. This will be my third charger in 2 1/2 years. I don't understand why they keep crapping out. I thought it was something I was doing, so I went to the store and they confirmed it's just the product. I'm frustrated I keep having to spend the money on a product that should last longer. Especially coming from Apple. Come on guys, get it together!

  • 1.0 out of 5 stars

    Worst apple product ever

    • Written by from Lansing

    8 of 9 people found this useful

    I have had a mac book pro since October 2008 and every year I buy a new power cord. I'll admit the first few years could be due to use and storage means. The last two years now the cord has split right near the capacitor? and the cord has seen little movement in those years besides moving plug to plug in my apartment.

  • 1.0 out of 5 stars

    AppleSucks

    • Written by from niantic

    12 of 13 people found this useful

    The wires are showing on my charger and it won't charge my laptop anymore. I'm a college student, this screwed me. I have to buy an $80 extra charger because Apple did a bad job designing their wires.

  • 1.0 out of 5 stars

    charger keeps crapping out.

    • Written by from Liberty

    7 of 7 people found this useful

    For a product that should be the best it's ridiculous that i have to pay for a third charger over the past 5 years! And apple can't help me b/c it's been a year. But that's all the charger last for?!?!?! . I'm very disappointed.

    Was this useful? charger keeps crapping out.

    Flag as inappropriate

  • 5.0 out of 5 stars

    awesome

    • Written by from KING GEORGE

    7 of 21 people found this useful

    i dont know why everyone is having so many problems i have had mine for 2 years now and its in great condition.
    keep up the good work apple

  • 1.0 out of 5 stars

    Worst product everrr

    • Written by from North York

    12 of 14 people found this useful

    This is my 3rd magsafe adapter in 14 months and it's also defective. I have to wiggle it and try to place it in several positions before it starts working and recently, it's not working at all. I have to spend 90$ every couple of months....

  • 1.0 out of 5 stars

    Applesoft

    • Written by from Eastport

    12 of 12 people found this useful

    I remember when I viewed Apple products as for the wealthy. I finally have them and am happy with the macbook and OSX but really on the power supply it is garbage. It keeps going out and I have to keep buying the same junk that I know is going to fail again in about 1-2 years. Funny they would risk losing customers on their $2,000 products over a few tens of dollars on a better power supply. At least if it is junk then charge less but I would rather they improve the quality despite a price premium.

  • 1.0 out of 5 stars

    cord strips ...second power adapter......horrible.

    • Written by from Brantford

    5 of 5 people found this useful

    This is my second power cord for my macbook. On this one the outer rubber casing to the wire split and stretched and continually made its way down the wire..I taped it with electrical tape and it even goes past THAT.
    What a rip for the money.
    I used to love apple .....now.not so much.

    Was this useful? cord strips ...second power adapter......horrible.

    Flag as inappropriate

  • 1.0 out of 5 stars

    Power Adapter is Terrible

    • Written by from Vancouver

    6 of 6 people found this useful

    This is probably the first product I've been grossly disappointed with from Apple. I've already been through 2 chargers and now I need to buy a third. Each charger has lasted less than a year. I am becoming so irritated that I'm considering switching back to a PC. Hopefully Apple will see all these negative comments and fix this poorly designed product to bring it to the standards of their other products.

  • 1.0 out of 5 stars

    DOESN'T LAST LONG

    • Written by from Hatboro

    6 of 6 people found this useful

    This is the third one that I have purchased in 3 years. Why don't you fix this problem, Apple? I love your computer but spending $80 a year to keep it going is crazy! Obviously, there are MANY people with this same issue - it's time you do something about this problem!!

  • 1.0 out of 5 stars

    Horrible and extremely over priced product!

    • Written by from Toronto

    17 of 18 people found this useful

    A charger worth a hundred bucks that will not even last a year and half??? This design needs to be rethought. Great money grabbing scam apple. Everyone needs their chargers for their thousand(s) doller computers to work. Why not just make it poor it quality because people will have to buy the chargers and we can make more money this way! If there was a -5 star I'd give that.

    Was this useful? Horrible and extremely over priced product!

    Flag as inappropriate

  • 3.0 out of 5 stars

    Better power cord but still needs improvement

    • Written by from Silverthorne

    8 of 9 people found this useful

    The newer Apple power adapter is better than the old style. With the reinforced "L" connection at the magnetic port on my MacPro, the cord lasted a bit longer than the old style ones that frequently frayed near attachment to the computer. BUT my power adapter cord just gave out by fraying at the other end near the power adapter bo, though it did last a year and a half. How about some reinforcement next time there, too?? I HATE paying $79 for a new cord - they should last longer, Apple!!!

    Was this useful? Better power cord but still needs improvement

    Flag as inappropriate

  • 1.0 out of 5 stars

    Had my MBP for a little over a month

    • Written by from Jamaica

    10 of 12 people found this useful

    My charger is not working and It hasn't even been a month. WTH!

    Was this useful? Had my MBP for a little over a month

    Flag as inappropriate