Customer Reviews and Ratings

1.5 out of 5 stars

Based on 1555 reviews

  • 4.0 out of 5 stars

    Mine lasted 3 years

    • Written by from LEAWOOD

    21 of 28 people found this useful

    Mine is just now starting to go. There appears to be a break near the magsafe connector and if the cable is jiggled wrong, the LED goes off.

    Honestly, I have been pretty rough on this. Several hard snags that yanked the magsafe connection away -- and I'm notorious for unplugging by pulling on the cable and not the plug itself.

    So, I can only think there was a bad batch of these since mine lasted with pretty harsh treatment. (I may just try to tape a think metal rod to it to keep it from bending - should do the trick.)

  • 4.0 out of 5 stars

    Good charger

    • Written by from Silver Spring

    17 of 25 people found this useful

    I have always noticed that people harp over chargers in general, since they seem to quit functioning so often for many folk, and these chargers are no exception. This isn't because the charger is poorly made, however. People simply do not understand that they have to treat cables very carefully. Bending them too forcefully will eventually cause the wires inside to fray and break, leaving you with; a malfunctioning charger. Take care of them and they pretty much last forever.

    My only problem with these is that, once again, the square adapters fall out of wall sockets too easily.

  • 1.0 out of 5 stars

    Absolute junk

    • Written by from Easley

    38 of 40 people found this useful

    These chargers are the result of form leading function. They look great, but fail prematurely again and again. That's why they were recalled at one point.

    The insulation jacket for the cable is too thin and routinely tears. My first cable was replaced for free...but I'm on my way to the store to plunk down an unreasonable $80 for another replacement. My cable's jacket has torn again and the connector is extremely hot to the touch. What an ironically named product.

    Apple, admit defeat and provide a safe and reliable cable.

  • 1.0 out of 5 stars

    Poor performance

    • Written by from Bracknell

    7 of 7 people found this useful

    I have a MacBook 2009 - no complaints. However, when it comes to the power adaptors it is an altogether different story. I am now onto my third power adapter. My latest replacement has lasted less than six months of moderate use. To anyone out their considering purchasing a Mac, factor this into your budget!

  • 1.0 out of 5 stars

    Isn't good.

    • Written by from Cold Lake

    6 of 6 people found this useful

    I've had my Macbook Air for 11 months now. Not even a year. I'm currently writing this on 65% battery because my charger isn't working. Its not broken-looking anywhere on the cord and I personally don't want to buy a new one every time this happens. According to the reviews, its often. Please fix your product!!!

  • 1.0 out of 5 stars

    power cord died

    • Written by from San Francisco

    2 of 2 people found this useful

    i couldnt use my air for a few days because I couldnt get the charger to work. it died on me when I was travelling. apple design this L-shaped very poorly. If using the charger, I couldnt plug in a usb. so I flipped up the charger so the L-shape faces the other way, and I think this may have cause the cord to have problems, I do not know. the cord didnt fray apart, or break. it just wouldnt work. Maybe the new design would work better, but now i have to buy a magsafe 2 with a adapter, and that would cost $10 more.

  • 1.0 out of 5 stars

    Constantly Dying

    • Written by from St. Catharines

    36 of 36 people found this useful

    We have three MacBooks in our home that are all less than two years old. Every power cord/charger has died a sudden and unexplained death at varying times.

    From what I read here, the problem is not limited to our Macs.

    These chargers are really, really, inadequate and fail too often.

  • 1.0 out of 5 stars

    Major Problem

    • Written by from Hot Springs

    36 of 36 people found this useful

    I've had my MacBook for nearly 6 years. In that time I've gone through 4 power cords. Why? Because the cord keeps breaking at the base. I've tried using the sides that flip up to store it. I've tried placing a ball between the box and the cord when I wrap it so that the cord isn't bent too directly. Nothing works. Isn't the point of a laptop so that you can take it with you? Well that usually includes taking the power cord, but this is clearly an issue when I have gone through 4 of them in 6 years. I love my Mac, but I am exhausted with every 18 months buying a new power cord for $80 a pop.

  • 1.0 out of 5 stars

    Comes out

    • Written by from WESLEY CHAPEL

    17 of 18 people found this useful

    It comes out way to loose then I got an "old" one (T-Shaped) way better. I think Apple should go back to something like the old one or one the one for the MacBook Pro with Renita.

  • 1.0 out of 5 stars

    JUNK

    • Written by from Merced

    9 of 12 people found this useful

    This is absolute junk. 90% of the time I plug my Macbook pro in, it says the battery isn't charging, so it's just running off the cable but not charging my battery. Seriously? WOW. what kind of charger does that? STUPID.

  • 5.0 out of 5 stars

    Awesome Product! Lasts forever!

    • Written by from North Bay

    10 of 25 people found this useful

    Not sure what people do with their power cords, but I have had mine for 4 years before this newer version without a single problem. This new power cord is ever better and I haven't had a single issue within the past year or so, nor has anyone else in my family had an issue with their new power cords.
    Apple is always improving their products and this is proof of that. So I wouldn't say that you should go throw this off a cliff and expect it to be intact, but otherwise it WILL stand the test of time, not a couple months - unlike many reviewers have said on this page.

    Was this useful? Awesome Product! Lasts forever!

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  • 1.0 out of 5 stars

    Apple needs to Fix This...

    • Written by from West Palm Beach

    13 of 13 people found this useful

    Off to buy my 3rd Power cord... This does NOT make me HAPPY!

    Was this useful? Apple needs to Fix This...

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  • 1.0 out of 5 stars

    DISAPPOINTMENT

    • Written by from Ottawa

    41 of 41 people found this useful

    This adapter is horrible. I have gone through 2 in the past 2 years of owning a Mac. One which lasted me only 6 months. What a huge disappointment. I love apple products and only own apple products (ipad, phone) but this is just sad. This issue needs to be fixed as there are obviously a lot of people who are having the same problem. It's a shame to spend so much money on an apple device and have the adapter malfunction. I can't even use my laptop now until I spend 80$ of my in-debt student money on a new charger. Apple you need to resolve this issue fast, at least provide a warranty.

  • 1.0 out of 5 stars

    3rd one in 3 years.

    • Written by from East Lansing

    27 of 27 people found this useful

    Junk. The first one shorted out and stopped charging my macbook pro. The second one melted close to where it connects to the laptop and almost started a fire.

  • 3.0 out of 5 stars

    Good but overpriced

    • Written by from Bryan

    25 of 27 people found this useful

    I have had my MacBook Pro 13" for over 3 years and the power adapter is just now starting to malfunction. Although I am disappointed with the price, mine did seem to last longer than a lot of the other reviews that I have read on here. I'm hoping that since it's been 3 years they've made improvements to it. But, I agree that Apple needs to lower the price!!!! I was shocked when I saw how much it costs to replace it.

  • 1.0 out of 5 stars

    Worst power cord ever.

    • Written by from Winnipeg

    19 of 19 people found this useful

    I've had my mac for about 2 years now and I havent had any problems with it; thank god! For the price of them I would expect nothing less than the best. Except the cords are the worst! I have a family of 4 and we all have macs and we've gone through about 2 cords each! They should come with some kind of warranty.
    My cord doesn't have any chips in it or weird bends where a break would be obvious and I'm not rough with it because I don't have the money to keep replacing a 90 dollar cord. Incredibly disappointed with this product.

  • 1.0 out of 5 stars

    horrible

    • Written by from dumont

    18 of 18 people found this useful

    these chargers are bad, no durability. i have received 3 chargers in over 2 years of owning a macbook, and now my current one just ripped..

  • 1.0 out of 5 stars

    Too weak, too expensive.

    • Written by from Aventura

    18 of 18 people found this useful

    We all know apple for being a brand that is able to charge some high prices but the quality you get from what you paid is awesome. This is not the case. I've had my MacBook for 22 months and my second charger is already damaged. 3 chargers in 2 years is an incredibly high rent. The cord is simply too weak to be used as apple says it can. Apple must reconsider the material in which they are casing the cord and the price they're putting to this product, otherwise, many customers are going to leave apple and go for PC and just because of a simple material in a cord.

  • 1.0 out of 5 stars

    Apple 60W Magsafe Power Adapter

    • Written by

    18 of 18 people found this useful

    I am VERY dissatisfied with the power adapters both the old & new design. They do not last! This is the second one I've bought and it just broke. I've had it only 14 months. I have been very happy with the Apple Laptops, Ipad and Ipods we have. I don't know why they have a shotty power adapter. This time I'm going to buy a generic brand for $50. I figure since the Apple one doesn't last, I might better save some money and get a cheaper one. That way if this one goes up, I won't be out as much money. I sure hope they do something about this. I don't think this is helping the Apple Company's reputation.

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  • 1.0 out of 5 stars

    Shredded Cable

    • Written by from Redondo Beach

    19 of 19 people found this useful

    I feel I've got to add my voice to the complaints here. I've used many Apple products and have never seen one deteriorate like this cable. The thin cable near the magsafe connector started shredding about a year after I got my laptop. I wrapped some electrical tape around it, but the shredding just moved on up the cable, so I added more, and more...

    I've had other Apple adaptors for years and have never had a problem. Maybe they changed the materials used. I am kind to my equipment and don't know what the solution is. Now I've got to spend $80 to buy a power supply when all that needs to be replaced is the thin cable.

    TERRIBLE DESIGN. TERRIBLE PRODUCT. WHY HAS THIS NOT BEEN ADDRESSED BY APPLE?