Customer Reviews and Ratings

1.5 out of 5 stars

Based on 1549 reviews

  • 1.0 out of 5 stars

    Complete Junk!

    • Written by from Racine

    Need I say more. Just read the other reviews.

    Although mine has lasted over 2 years (I guess that's good for these?)

    But I went to unplug my computer today and the connector was so hot it actually burned my finger. These could actually cause fires or potential for serious lawsuits.

    I would suggest a recall or better design. I LOVE my mac and iphone but the cords are garbage!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Worst Charger Ever

    • Written by from Mariaville

    Mac chargers are very expensive and break so easily! The wires feeding into the computer clip are ultra prone to getting damaged. I have replaced my cord several times with several models and no matter how careful I am, it's life span is woefully disappointing. For the price, it should be far better. At the very least you should be able to replace only the section prone to damage and not the whole cord!

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Not good

    • Written by from birmingham

    Apple chargers are the worst same problem with iPhone and Mac books

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Needs another redesign

    • Written by from Schaumburg

    I replace this one for my MBP 13" about once every year. That money could be used on upgrading my laptop but instead I have to waste it on a poorly made product. It tends to fray right at the base of the connector and eventually stops working (probably not even safe to use at that point). Very annoyed. I'm only writing this because I just noticed my current one is starting to fray. Purchased last February.

    Otherwise it does it's job. It charges.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    unsatisfactory product

    • Written by from bedford

    I take extremely good care of my computer + laptop, and after only 2 years the adapter just stopped working.

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Piece of Junk

    • Written by from Victor

    I have a 2 year old Macbook Pro and am about to need my 3rd power cord. They either stop working or on my latest cord, the rubber coating of the cord just behind the actual connector has split open. It is now being held together with a rubber band and tape. I love my Macbook Pro but the power cord is junk, especially for the price. I spend 2K on a laptop and all Apple can come up with are junk power cords that are over-priced and don't last? Ridiculous!

    8 of 8 people found this useful

  • 4.0 out of 5 stars

    the product works, the users don't

    • Written by from Waxhaw

    I've been on the same macbook and same charger for 4 years. The product works great but you need to be smart about it. If your first charger broke pretty quickly, then expect every replacement to follow suit. What makes this product fail is the bending of the wire near the magsafe connector, which leads to fraying of the wire. To fix this issue, try not to bend your charger so much at the connector. Even after being cautious, after 3 years, mine started fraying at the connector. I simply used a bunch of electical tape and a small styrofoam piece to straighten out that part and conceal the fraying wires. The charger still works, except the orange/green light doesn't come on anymore. Considering the little button on the side tells if the computer is charging or charged, I don't really care about the orange/green light not working.

    2 of 6 people found this useful

  • 1.0 out of 5 stars

    Horrible!!

    • Written by from La Crosse

    I dont even want to give them 1 full star. This charger is horrible. I have had my Mac pro for only more than 2 years, and I have changed 3 chargers. I was lucky enough to get replacements for free since I was still under warranty. But looking at this product's life span, I doubt this current charger will last long. And I'll be forced to spent $80 on this awful product!
    Seriously Apple, your product is supposed to be superior, dont leave me with this impression that you are trying to steal some more money from customer by offering this cheap/low quality charger!

    P/S: a little warning for Mac users out there, my friend's charger lasted much longer than mine (3 years- SURpRISE!) but died eventually (no surprise!) She ordered 2 chargers off ebay,and they all worked improperly, died within a month. Don't ever order from Ebay, its a waste of time and money. We are in such a dilemma, the only option she has now is ordering another charger from Apple.. sad!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Terrible!

    • Written by from Citrus Heights

    I have had two chargers stop working and am now having to buy my third in the last four years! For Apple to make such long lasting computers, you'd think they would be able to see all of these very terrible reviews and re-design these chargers so that they last longer! This is ridiculous! Apple, please pay attention to the overwhelmingly bad reviews on your chargers and do something about it! If you can spend so much time (and make us spend so much money) on software (OS X) updates that don't really offer that many useful changes, the least you could do is divert some of that time and money to making these chargers better. Please!

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    Such a short life

    • Written by from Willimantic

    I was hoping Macbook wouldn't cause too much trouble for me, but I was wrong. In less than two years I repaired the computer twice and costed almost 100 bucks. Now, the adapter wire is suddenly broken and I am going on a travel next week. Plus, apple is charging toooooo much on accessories. Maybe that's why the parts are not durable.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Chargers DO NOT last!

    • Written by from Buffalo

    On my third charger, the last one only lasted a year! I have both a Macbook Pro and Macbook Air and I have purchased 3 chargers for each of them.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Re think on quality

    • Written by from Greater Noida

    I am using macbook since one year and this is my 3rd adapter. The design is not good and the wire get damage with time though i tried to make it safe and again this adapter last for one more month from previous adapter.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    What a rip off

    • Written by

    I bought this power adaptor in late November of 2012. It stopped working a week ago. This is my third adaptor for the same macbook. I am very gentle with my power adaptors and they all break after a few months. It is extremely flawed. It is ridiculous that I have to pay for another power adaptor because the previous one did not last longer than 6 months. I have no choice but to go and buy a fourth $79 power adaptor. Redesign the power adaptors already!

    25 of 26 people found this useful

  • 1.0 out of 5 stars

    HATE THIS

    • Written by from Newark

    This is literally my third one and i've only had my computer for four years. They are terrible quality and terribly overpriced.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Lousy.

    • Written by from Richland Hills

    For making computers that last me so long, these chargers really stink. Mine has been on the frizt for months and you have to play with the cord for 20 minutes to get it into a position that allows the charge to go through to the computer. Today it is totally dead. No charge no matter what I do. Wish these were a little better. Looks like I'm not the only one with this problem.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    POS

    • Written by from New Orleans

    You know what that means. Terrible design and quality. $79 bucks to replace?!?!?!?
    Get it together Apple.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Awful

    • Written by from Gibraltar

    Doesn't Work after 2 years!!!!!!!!!!!

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Poor design.

    • Written by from Ripon

    This is my third power adaptor. Poorly designed. I would not buy it, but need it for my computer. Apple needs to redesign this product.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Horrible

    • Written by from Chicago

    I am very gentle on my chargers and laptop, I have now had two of these very overpriced chargers break. Terrible design and ridicules price, MUST FIX.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Extremely poor quality

    • Written by from Syracuse

    I bought a 13" Macbook Pro 2 years back. Unfortunately, it's my 2nd adapter that has stop functioning due to some reason ( I'm sure Apple service people would find some reason to say that they can not cover this under warranty).

    Extremely frustrated with the poor quality of their adapter and Apple's excuses to acknowledge that their adapter is a big design failure !!

    12 of 14 people found this useful