• 1.0 out of 5 stars

    A new year, a new power cord

    • Written by from Brighton

    I got my Macbook in 2010. Since then, I have already replaced my power cord two times and it looks like I'll be buying my third replacement (fourth cord, total) in less than four years of owning my device. At $80 a pop, I can barely stomach it. I've had other issues with my device in general and Apple's care and service has been great. But this is absolutely absurd. For the amount of money that I invest into this equipment that I need for work and school, I shouldn't have to worry about the power cord failing every time I turn around.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Disgrace and shame for an Apple product

    • Written by from Issaquah

    I am amazed at how a company that makes such awesome computers and iPods, can make such lousy chargers. Honestly. We need to buy a new charger every few months. I bet we have soon spent more money on buying chargers than on the laptops themselves. What a disgrace! Honestly. The poor quality of the chargers is REASON ENOUGH for me not to want to buy apple's products ever again. I mean. Aplle's products are good, but when you consider that you have to pay for a new cable every few months, it quickly makes it not worth it. I wish Apple would compensate me somehow. I have bought no less than five chargers so far, and I'm sorely disappointed :(

    12 of 12 people found this useful

  • 4.0 out of 5 stars

    No issues

    • Written by from Warwick

    I've had my MacBook Pro for a year now and haven't had a single issue with this charger (aside from losing it myself...). Even withstands the beating of my now 3 year old toddler.

    0 of 3 people found this useful

  • 1.0 out of 5 stars

    So hot, it burns

    • Written by from San Antonio

    3rd charger for my macbook in 3 years. The first frayed at the L-connector leaving wires exposed and the L-connector turned burning hot. Apple exchanged this one for me as it was still within my warranty timeframe. The second charger lasted a little less than a year before developing similar issues- so hot that if you touched it, it would burn you. It actually caused my board to burn out- had to replace it. When I brought in my charger to be evaluated, the apple genius tech kept saying, "it doesn't feel hot to me..." I have a burn on my hand from where it had just brushed up against the charger! Give me a break apple. I love my macbook, my iPhone and my iPad. Why can't you make a charger that lives up to the products it is supporting?

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Very disappointed!

    • Written by from Greenville

    Have had 15" MacBook Pro for one year. Design of cable connection leading from adapter to machine very poor. Discovered connection at reinforced collar exiting adapter has cracked and broken leading to no power to unit. 1 year and $79.00! I've got plenty of other power cords decades old -- with no cracks or breaks! Apple should be able to generate more reliable products. Very disappointed!

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Apple makes the worst power adapters on the market

    • Written by from Lakeland

    There is something inherently wrong with the design of all Apple power supply cords. The outer coating frays, splits, peels, and finally comes completely apart. The design is terrible and needs to be fixed.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Worst Charger I've Ever Had

    • Written by from Concord

    I got my Macbook Pro two years ago. Since then, I've gone through THREE chargers, one of which randomly SET ON FIRE despite being on a desk fan. Your products are obviously dangerous if they can set on fire when there was no sign of stress.I can't even use my laptop anymore, because the other two broke. You make millions of dollars a day. You can afford to make better products. I wish I could say you get what you pay for, but I wouldn't pay more than $40 for this charger.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    If I Could Rate This 0 Stars I would

    • Written by from Caro

    I've had my computer for 2 years and I'm already on my 3rd charger. Not because I don't know how to take care of them properly, but because the cord doesn't last 6 months without coming apart. So unless you want to deal with sparking and potential fires from the cord tearing and having wires exposed, consider a different computer. Because honestly, wasting $80 on a charger 3 times in 2 years after paying over $1200 for my computer is complete bull. Maybe I should go back to PCs, because this honestly isn't worth it to me. Maybe you should do something about this, Apple. Considering the majority of your customers are unhappy with this. The response I was given by you guys before was to "Consider upgrading to the new Macbook, because the charger has been improved." Yeah okay, I'll just pull that money out of my back end. Because everyone has that much money laying around.

    10 of 10 people found this useful

  • 5.0 out of 5 stars

    Works like it should

    • Written by from markham

    The power adapter has worked fine for me, I've had the power adapter for 3 years and I'm always carrying it around. I've never felt that i need to replace it because its built pretty well.

    1 of 14 people found this useful

  • 1.0 out of 5 stars

    burnt through

    • Written by from Plainsboro

    i've bought two of these, and they seem to have a lifespan of a little over a year. My first one stopped working literally as I was finishing my college apps around Christmastime, which was a nightmare, and my second one burnt through yesterday.

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    great customer service

    • Written by from Flushing

    I had the same problem like all the reviews. third charger replacement. I was able to call and get a $50 off for the replacement charger this time.

    4 of 9 people found this useful

  • 1.0 out of 5 stars

    Breaks easily

    • Written by from Washington

    Stopped working in under a year from normal wear and tear.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    WHY APPLE?!? WHY

    • Written by from Hamilton

    I am a big fan of my Macbook, but I HATE the charger. I have gone through 4 chargers in the last 8 years with the same computer. All of them outlasted the 1 year warranty and then just mysteriously stopped working. I have lived in different dorms, houses, and apartments in this time, so it does not correlate to a problem with my power source. I try my best to be SO gentle with the charger. Unless Apple can come up with a better charger, I am considering not buying another Macbook.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Poor design. Poor Quality. Costs a fortune to Replace! Come on Apple!

    • Written by from Wembley

    I had the magsafe for my MacBook air. It's a really bad design with poor quality build. After a year, ie outside warranty, it broke. I'm not happy. It costs 65 to replace. The product is not fit for purpose. I've never had a Sony, Acer or Toshiba charger cable effectively fracture from normal use (I was ultra cautious with this flimsy poor quality cable and it still broke).

    Apple surely know of the problem but they don't care, having a patent on the item they can get us mugs to pay £65 for a replacement of a product that is not fit for purpose. Not happy customer. Get is sorted Apple this really is unfair.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Awful

    • Written by from Springfield

    I've had to replace this adapter 3 times. The price of this item is too high for the poor quality. I would give zero stars if possible. The fact that I am having to replace this item again, on top of the mavericks update being a joke, has left me very dissatisfied with Apple.

    9 of 9 people found this useful

  • 1.0 out of 5 stars

    I would give this zero stars if I could

    • Written by from Medford

    Once again, I have to go out and buy a new Power adapter for my MacBook Pro. They are outrageously expensive and live just long enough to bypass the warranty. I am souring on Apple after many, many years and many, many, many thousands of dollars. I can't yet bring myself to go PC, but I can see it coming up. Gotta go. Off to the Apple store to buy yet another awful power adapter.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Absolute garbage!

    • Written by from Lyn

    Have had to replace the charger twice in less then a year. The wire covering keeps splitting at the connector and the box no matter how careful you are with it. The last one overheated and nearly caused a fire. I love my Mac and now it's nothing more then a very expensive paperweight, since I can't afford to keep spending the ridiculous $80 to replace the charger every few months.

    13 of 13 people found this useful

  • 1.0 out of 5 stars

    Lol Apple chargers are a joke!

    • Written by from Mississauga

    I have really tried sooo hard to make this charger last, as its the second one Ive had to buy. Even with all my carefulness, the charger is still broken. Let me not even mention my iPhones chargers since Ive been through 4 of them already. Apple, for a company who claims to be innovative, you sure STRUGGLE at making "innovative" chargers.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Shoddy design

    • Written by from Los Angeles

    I've had to replace this product THREE times in the four years that I've owned my MacBook. This is ridiculous, and really adding up at $80 a pop. Apple needs to design a higher quality product. I'd give it 0 stars if I could.

    10 of 10 people found this useful

  • 5.0 out of 5 stars

    Still Charging

    • Written by from Steubenville

    I have had the same power adapter for my Macbook for four years, and have never had a problem. My Macbook has been to China, Guatemala, and a Semester at Sea voyage without a single issue.

    2 of 10 people found this useful