• 1.0 out of 5 stars

    poor design

    • Written by from Durham

    Was surprised that this is such a common problem for the Apple charger. I am very careful with my adapter as I work with sound cables all the time and know how fragile those can be. I noticed a few days ago that the cord was fraying at the connection point. Today, it got so hot, it burned me when I touched it, and when looked down, there was smoke coming out from the connection and could have started a fire if I had walked away from it. Not good Apple! I spent some hardworking money for this product. Hopefully I can get this post in before the charge completely runs down on the computer in a few minutes. Now I hope to be able to get another charger before I head out of town tomorrow. Not happy that this is such an issue for so many folks and nothing has been done about this. Very disappointing. I don't even want to give it any stars for a potential fire hazard

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Terrible design

    • Written by from Portland

    I've gone through at least 3 of these over the last 5 years. I have used a Lenovo laptop at work for the past 9 years and NEVER had to replace the power adapter.

    Despite the great advance that is the MagSafe connector, it is completely negated by the poor design of the wire-to-connector and wire-to-transformer connections.

    This item is overwhelmingly panned by users and yet the basic design has not changed. I try to convert my family to OSX but when they see me spend $240 on power adapters on top of the already high price of entry for a Mac, they get pretty apprehensive. Get with it Apple. This su*(s.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Extremely Poor Design. Please fix this issue!

    • Written by from Chattanooga

    I am on my 3rd charger for my macbook pro!! Such poor design and quality that the wires keep shredding and falling apart at the attachment ends. Unacceptable from an apple product!!

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Very very poorly designed

    • Written by from Toronto

    I really love your product. I have your iPhone, iPod touch, iPad and macbook pro. I am a huge apple fan. But let me be honest with you, your adapters is terrible
    I bought the laptop 1 year and a half ago, but I have already bought 2 adapters. Including the one given when bought the computer, that's 3 for 18 months. For an adaptor that costs 90 dollars each, I really expect it to work for more than 6 months. I used to have a thinkpad. I use the adaptor more often because that laptop is really powerful and the battery isn't good enough. But I never bothered to check the price for the adaptor because for the whole 2 years I used that, there was never a problem except it's heavy, but buying a new one really doesn't change that. But I just checked that out of curiosity, it costs around 60 dollars, which is not much cheaper, but considering the time I used that for, it is definitely much cheaper and much more pleasant.
    I don't know how is the new adaptor but this is definitely a poor design. You really should work that more for the further generations of adaptor.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Never last more than a year!

    • Written by from UNIONTOWN

    I purchased my Macbook in March 2011. That is 3 years and 3 months ago. I just ordered my FOURTH 60W MagSafe Power Adapter in that time. The original that came with the laptop lasted about six months and this is my THIRD replacement. Fortunately, my APPLECARE policy covered the first three, but this last one was not because my APPLECARE expired 90 days ago.

    In general I have been very pleased with my purchase of my first Macbook and have had very few problems with it, but I (and it seems several thousand other reviewers) cannot say the same about this product. Since I live more than 50 miles from the nearest Apple Store, replacement requires several days to accomplish, not to mention the $80 plus tax. Because this "accessory" is essential to charge the Macbook battery, I would hope that Apple's famous engineering and design staff would spend time to develop a more durable power adapter. It is the only area where Apple laptops fall short in comparison to their PC based competition. But Apple customers pay more for quality and we didn't get it in this case. You can and should do better.

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    I love my MacBook Pro, but . . .

    • Written by from Winterville

    I've replaced my charger 4 times in 4 years. At $80 each time, this is especially frustrating. Apple, please make a better charger, or reduce the price! Seriously!

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    I have had to replace two adapters in the past 6 months

    • Written by from Sedona

    Come on Apple - you are known and respected for your lap tops. I have been a loyal customer since 1985 (!) and always trusted the Apple brand. However my recent experience with the l-shaped power cords for the 13 " Macbook Pro has been highly disappointing and frustrating. From the reviews by other customers I read on just the first page I can see we are all disgusted with the quality and price. Twice this year the prongs for the magnetic connection have broken off! I can connect them for awhile but then the connection starts to fail and I have to grit my teeth and replace the device.

    Surely Apple could reengineer the power adapter so that it does not fray, burn, fall apart as is reported by so many loyal customers. Paying almost $90 to replace it is wearing on my patience as well as confidence that Apple stands behind its products. I would appreciate it if customer support would contact me regarding the issue.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Bad Quality

    • Written by from Richmond

    I absolutely love Apple products but there is obviously a problem with the chargers when there is this many negative reviews. I, along with every person I know who owns a MacBook, and most everyone who wrote reviews have had their chargers break. The charger itself overheats and stops working. Before my cord completely stopped working the cord ripped at the end, then quickly ripped all the way down, leaving wires exposed/fraying and rubber like dust everywhere my computer charger went. I am not rough on my charger and did nothing to it to make it tear. It is not fair to charge $80 for something that will consistently keep breaking.
    Different issue but I have also had problems with my phone/ipod chargers.
    Please re-design your chargers!

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Terrible Charger

    • Written by from Flagstaff

    My MacBook Pro isn't even three years and I'm on my third charger. For such an expensive charger, it is ridiculous that Apple hasn't created a longer lasting product. Very disappointing product.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Break frequently

    • Written by from Minneapolis

    My first one broke, due to the design of having to twist the cord around to store it. I bought a second one and now that one has broken as well in less than a year for no apparent reason. It is ridiculous to charge so much for such a defective item. If they are going to continue to design or build these so they break at least once a year, they need to charge much less for them. This is the first time I've been seriously disappointed by Apple.

    20 of 21 people found this useful

  • 1.0 out of 5 stars

    3 frays

    • Written by from Saskatoon

    I'm careful with my cord, this is my second one (first stopped working out of the blue, but no frays).

    My cord is 3 years old, and it was a brand new replacement. The plastic sleeve broke in 3 spots right by the magnetic head. I guess I have to buy a new one, because it finally stopped charging the computer tonight. Not exactly good timing as I need this computer for school and work. Apple please contact me about this.

    I do like the magnetic part.

    The self clip can tear the cord as well.

    I know I expected better, the computer has always been great.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    burnt

    • Written by from Los Angeles

    I was working on a project and realized the battery was running out so I grabbed my charger and saw that the cord was burnt. Now it's not working and I only have 9% battery life. What am I supposed to do? Does it burn by itself if its "over-charged"?

    8 of 9 people found this useful

  • 2.0 out of 5 stars

    Way too expensive.

    • Written by from Calgary

    I've had my MacBook since 2008 and since I've bought it I've had to replace the charging cord several times. While I may not lose the charging function of the cord, it frays excessively. I'm well aware that things will grow weathered and tattered - such is life, nothing lasts forever. This is out of control though. I'm a huge supporter of Apple and their products but this is one thing that really grinds my gears. They look and act cheap but they're sure to put a hole in the average Joe's pocket. It's a shame its our only option.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    The Achilles of Apple

    • Written by from Lynnwood

    I've had two lap tops, an ipad mini, two phones and 5 ipods, all great products save one phone. Worst part of every product has been the chargers. After 10 years owning apple products I say this, want to keep people loyal? Acknowledge the problem and try not to gauge your customers with another bad replacement part at steep prices. An $80 charger which will be the third one for my pro is pathetic. Every ipod charger has lost ability to give a consistent charge and we're constantly trying to find another cord. I shouldn't have to be buying Belkin chargers (they are smart, they are cashing in on the consistency of your failed chargers and offering them at a replaceable cost) that is cheaper and more durable than the Apple brand.

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Lasts 3-4 Months Only

    • Written by from Jhon's Creek

    I bought a power adapter for my MacBook Pro 6 months ago because the original one had broken. After 4 months or so, the new adapter stopped working. My brother wiggled the cable and we could make it work at times. It is not cheap and I was in Venezuela, so I wiggled the cable until it worked every time; I did this for about a month. Now I am back to USA, the cable is not working properly still, but when wiggled it only shows a green light and the battery is not charging. Another adapter is about $80, very costly in my opinion and you never know how long it'll last...

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Dangerous and a rip off

    • Written by from Ottawa

    I've had to replace my macbook battery twice and today I bought my 5th power cord!!! In canada I pay $99 plus tax for each one. It frays within the first 6 months. I am scared of a fire or that one of my children will touch it and get electrocuted. I think thats pretty bad for apple to make such a lousy product and they must be making a fortune to sell a $100 cord 4-5 times to each macbook owner! Dangerous, sucky products are not cool!

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    May be the last apple product i buy

    • Written by from Bountiful

    Apple, you've done it. Your power cables have turned me. Both my charger cables for my iphone 5 and my macbook pro have failed me twice now. In a two year period, I have had to replace both twice. It really bothers me, to the point where I decided to come online and see what other people have to say. I will not pay another $80 dollars for your cable. I'd rather buy one overseas and replace my entire computer when that one dies, and who knows, it could possibly last longer than Apple brand.

    13 of 14 people found this useful

  • 3.0 out of 5 stars

    Please try this before buying a new adaptor

    • Written by from PALO ALTO

    I had no idea that these adaptors had such a poor ratinguntil I came to this page. I have had my MacBook Pro around 4 years now so I guess I'm lucky I've had no issues with the adapter to this point. I just had a problem that my MacBook would not charge when I plugged the power adapter in. I read through some of the reviews here and noticed one that said to try pushing something on the prongs inside the magnetic head on the adapter that attaches to the computer as they can have issues. I tried that and it worked! My MacBook is now happily charging and I just saved myself $80...

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    magsafe 2 can't hold on to save its life

    • Written by from Bluefield

    Adapter doesn't hold as well as the old L-style - heck, even the original t-style; always popping off at the slightest breeze.

    I tend to think of myself as someone who takes good care of his adapters - after all, it's terrible to be stuck without one when running low on battery, and they aren't exactly cheap and inexpensive to replace - but this thing just slowly went south as I used it. Cable became hot to the touch while charging battery and even melted right through the cladding until it finally shorted out.

    So, thanks Apple - guess I'll plop down another $80 on a sub-par adapter that will die in a few years.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    horrible and dangerous product

    • Written by from portsmouth

    this charger lit fire during a gig. and 80 for a replacement? wow apple ....
    poor

    10 of 11 people found this useful