• 1.0 out of 5 stars

    It couln't be worse.

    • Written by from Hannover

    We are using these PSUs at our school to charge the teacher's MBPs 13" (70 in total), so we have at least 70 of these and 2/3rd of them is having the broken cable problem either at the PSU's side or the device's side. It it is not appearing to get any better.

  • 4.0 out of 5 stars

    Nothing strange.

    • Written by from istanbul

    Don't get confused about the amount of negative feedback on this adapter. It works fine. It is not rugged. Meaning it is not capable of withstanding rough handling. That means the cable too. I've realized my mistake when I've ruined the cable of my first adapter. Second adapter lasted for 6 years, and its cable is still intact. I've seen people who strengthen their cable with heatshrinks, springs and similar attachments, but 6 years of service suggests that the cable can last long without these. If you are taking your MacBook to work and back everyday, it may be a good idea to keep a secondary adapter at work, saves you from carrying your adapter and your cable from winding/unwinding twice per day. Finally, the overall negative rating of this product is IMHO because satisfied customers don't care about rating as much as disappointed customers do. After all, every MacBook user is using at least one such adapter.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Fourth Charger and Counting...

    • Written by from marrero

    I've had my MacBook for nearly six years now. for the first two and a half to three years, the charger was fine. Then one day, it just stopped working. No biggie, I thought, I'll just go to best buy and get a new one, so I did. A year later, the thing started SMOKING. When it would charge, smoke would come out of it and this burning smell. So, I bought another one. Three months in, a crackling, electric sound would come out of it every time I plugged it in and one time I even saw a spark. So. I bought another one. Just a few days ago, it just went dead, like the first one, stopped charging completely. So today. I. Bought. Another. One. Let's add that up, shall we? 79 times 4 equals 419 dollars not including tax. That's almost half way toward a macbook air. FIX IT APPLE. I'm sick of counting!

  • 1.0 out of 5 stars

    Poor durability

    • Written by from Brownsville

    Looking for my 3rd charger now. This product is overpriced and does not last long.

  • 1.0 out of 5 stars

    BROKEN

    • Written by from Portland

    Maybe the saying "3rd times the charm," is true, because I'm fixing to have to buy my THIRD charger for my MacBook Pro. I love love love ALL my apple products, BUT, as lovely as the products are, your chargers are cheaply made. I have to buy a new charger for my MacBook Pro every year or so, and a new iPhone charger ever 6 months. If people are going to pay so much for the products, make reliable chargers. I guess I now HAVE to spend $79 + tax & shipping, or my computer that cost over 1,000 will just sit there. So thanks.

  • 1.0 out of 5 stars

    Poor design

    • Written by from Panama city Beach

    This is the second charger that has failed me. The cord where it enters the L-shaped tip starts to degrade and eventually the wires become exposed.

    This is not a result of handling.
    I am very conscious of my equipment. No excuse for two failures.

    Apple, take note, you are losing customers.

  • 1.0 out of 5 stars

    Worst Customer Service and Charger such a scam

    • Written by from Essex

    This charger is the worst part about this computer. I have had my charger for 5 years and now it has started fraying. I had HP computers for ten years or more and the charger never frayed. I am not shelling out 80 bucks for a new one. They are cheaply made for such a high quality computer. APPLE EXTREMELY DISAPPOINTED!!!!

  • 5.0 out of 5 stars

    Dont know what you guys do....

    • Written by from Charlotte

    6 years of use, and no issues. My wife has had one for almost 4 years... again, no issues. People must not be using their brains and are either bending the cords or maybe they need to plug into a power conditioner. I know tons of people with MacBooks and NONE of them have this issue. It's like anything else, they aren't indestructible. I have had so many other issues with non-Mac laptops, and you really just can't compare the products!

    1 of 4 people found this useful

  • 1.0 out of 5 stars

    A charger that costs $80 to replace should not break so easily

    • Written by from Russell

    It is, of course, broken, like many others out there. I mean, I like the design, I like the magnetic connection and all, but I fear this is why it broke. You see, the magnetic portion of the L connector broke off from the charging part. It's very difficult to describe, so just suffice it to say, I have to tape my charger to my computer to get it to stick at all, which is inconvenient when I want to disconnect my computer to move it somewhere. In fact, when it first broke I just superglued the magnetic part back to the connector, but then somehow the superglue wore off and the same piece came disconnected. And sometimes it still won't charge, even if I have it taped securely in. It just really stinks that a device that should be wireless is not for me, because I don't want to risk losing the placement I found that keeps the charge going, so I just always keep the cord attached, even when I have to pack up my Mac to go somewhere.

    It's stressful, it stinks that it simply just broke one day (I did nothing that could have caused it to break, it just fell apart), and it stinks that I'm sitting here trying to decide whether I want to continue using scotch tape to hold my charger together or if I should shell out $80 to replace it, and just keep my fingers crossed that the next one won't break as well. I wish I could just take it to the Apple Store to get it fixed but 1. The nearest Apple Store is 2 hours from where I live (I live in Iowa. We literally have only 1 store. It's ridiculous.) and 2. I doubt they will just give me a new charger (they would likely just say the fact that I superglued it and have been taping it somehow broke the warranty agreement, even though the nearest store is a TWO HOUR DRIVE away and when it first broke I was in the middle of finals in college, and I didn't have time to just pop over to Des Moines and back).

    It's all just a tough, annoying, frustrating situation, but clearly Apple doesn't care that much, since there's 1700 other people who took the time to leave a 1 star review (and I'm sure there's plenty more who've had issues who simply didn't take the time to leave a review) and yet there's still nothing being done to make the chargers satisfactory.

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    STARTED SMOKING

    • Written by from Miami Lakes

    I opened my laptop and it was at 4% battery, nothing new. So i plug in the charger and connect it to the computer and i smell something burning literally one minute later. I start looking around and I see SMOKE right next to my face coming from the charger! It burned through the rubber. This is the second time this happens. I had ANOTHER charger get so hot that it started MELTING.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Cord Connection to Charger Block Frays Easily

    • Written by from London

    I am disappointed in the design of these chargers, which decreases the quality of this product immensely. My second charger is not working anymore because the connection point to the charger block is slightly cut open from the bending, even though I was extra careful this time to not wind it up using the prongs to limit bending (the same thing happened to my first charger). This will be the THIRD charger that I must purchase in the past 2 years. Judging by the reviews, this is an ongoing and persistent problem for many users. Please redesign the charger to make it more durable. Some other companies found a solution to this issue through a simple Google search; I shouldn't have to purchase a third party product. Simply incorporate a stronger support at the connection points like many other PC chargers; it should justify the $80 cost.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by from Albuquerque

    This is the third Power Adapter I have had to purchase due to fraying in less than three years. At $79 a pop they should last longer. When I first took the cord into the Apple Store I was told it was due to my negligence and carelessness. I take very good care of my MacPro and all my electronics. This is just plain garbage and Apple should be ashamed to sell this cheap, poorly made power cord.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    What's the freakin' deal with these power adapters?

    • Written by from Lafayette

    How does Apple get away with these god awful power supplies? Why do we put up with it?

    NEVER AGAIN. When this Macbook finally dies (or I can't freaking find a POWER SUPPLY THAT CAN CHARGE IT), I'm jumping ship. My first Apple was an Apple 2C. This will be my last.

    10 of 10 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by from Etobicoke

    Im onto my 4th charger in three years. The wire is so poorly made and rips too easily. After my mac book breaks, im not buying another mac book again. My lenovo laptop Ive had for 6 years, the charger looks brand new. I only switched to apple thinking everything is much easier to use, but having to buy $100 adapter twice a year is ridiculous.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Absolutely awful quality

    • Written by from Bellevile

    I cannot believe the quality of this charger, also with the chargers Apple supplies with the iPhones. They are all terrible. I have been through a couple of phone chargers and now this. I think after this incident my next phone/computer will be android/PC. I cannot stand electronics that break, and then the company charging an insane amount of money for a replacement. Not impressed.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Part near the Magsafe always tearing

    • Written by from Edmonton

    Price does not match the quality of these chargers. Apple seriously makes the worst quality cables. Third charger I had to get within 4 years of owning my Macbook Pro. Cable always rips. If the quality is going to be this bad, please consider lowering the prices of these poor quality products if we're always going to be replacing them.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    power cord is coming apart

    • Written by from New York

    My power cord seems to suddenly have developed frays and torn around the edge where the wire joins to the plug, and no longer charges (and my laptop is not old), so I came onto the website to see how I could get a replacement and am astonished to see all these awful reviews on here! Can it be true that Apple has been making this shoddy product for years and been receiving bad reviews from their customers for years and still hasn't improved the cable?? And it's so expensive too! $80 that I have no choice but to pay, for something that looks like it's not going to last at all, according to all the reviews on here… I was going to say why haven't they fixed this issue yet, but maybe I've just answered my own question.


    Terrible weak product, please make it stronger

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    What the fray?

    • Written by from baton rouge

    I've been a loyal Macbook user for four years. I have bought at least 3 power adapters in that time frame. This morning, my 4th power adapter finally frayed to the point where when I removed the adapter from my Macbook, the cord literally snapped in half at the top. I would give this product a zero star. The price is too high to have to replace it every 12 months. Apple, you need to step up your game.

    11 of 11 people found this useful

  • 1.0 out of 5 stars

    Went out

    • Written by from Parker

    The power adapter to the computer died and I now can not charge my computer….considering this computer was over 1000, it should last a very, very long time. I'm not happy.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    WASTE OF MONEY

    • Written by from LONGWOOD

    I am purchasing my 3RD CHARGER in less than ONE YEAR!!!!!!!!!!! This is unbelievable. They just randomly break for no reason. I put little wear and tear on them, so it's not like I'm dropping them from the ceiling or throwing them around. There needs to be a better way to go about this. My Apple loyalty wears thin when I realize the amount of money I am wasting on chargers. If it wasn't a completely necessary item, I would certainly not be buying it again.

    13 of 14 people found this useful