• 2.0 out of 5 stars

    Ruined It for Travel

    • Written by from Jacksonville

    Am I the only one that used my AirPort Express to travel? I love the other upgrades, but by shrinking the form factor at the expense of the built-in plug (and adding a cord), the new AirPort Express misses the mark on portability. Sorry, but if there's a cord, this is just an underpowered AirPort Extreme, and it's totally inappropriate for the niche its predecessor once filled. Please bring back the built-in plug next time!

    245 of 338 people found this useful

  • 2.0 out of 5 stars

    Inconvenient Design

    • Written by from McLean

    This redesign is very disappointing. It's larger than the old version and it now requires a separate power cord, rather than plugging directly into the wall. These two design flaws make it much less portable. Portability was one of the greatest features of the old design - just unplug and go - instant WiFi wherever you wanted it...

    158 of 219 people found this useful

  • 2.0 out of 5 stars

    Worked for a while, now on second one

    • Written by from Lincoln

    I am using AirPort Express to extend my AirPort Extreme's network (which was already flawless) so that I can use Airplay in my room.

    The first unit was set up no problem, but then began randomly dropping its connection to the network thus, being unable to be detected by AirPort Utility and needing a master reset. I believe it simply needs a strong firmware update. I know my way around Apple products, and this shouldn't happen!

    64 of 88 people found this useful

  • 2.0 out of 5 stars

    Very disappointed

    • Written by from Scottsdale

    Bought this to supplement the WiFi range of my combination cable modem/router and to enable by wireless network printer. Using all Apple products (iMac, iPads, and iPhones), this was a very easy device to set up. After unpacking and connecting to the appropriate ports, the installation was fairly intuitive and I was up-and-running in less than 10 minutes. The initial use of this device was successful with both a working wireless printer and improved WiFi range, although only slightly improved. After two days, though, the printer stopped wirelessly responding on my network. This was despite my not changing any settings, then trying to get it back on-line unsuccessfully.

    Since the WiFi range was minimally improved and the wireless printer function was not enabled, considering the $100+ investment with tax for an unreliable accessory, I brought back the device and got my money back..

    71 of 116 people found this useful

  • 2.0 out of 5 stars

    No Gigabit WAN!

    • Written by from BROOKLYN

    Why in this latest update Apple couldn't include a gigabit ethernet port is beyond me. I purchased one and let that fact slip by me. Going to return the device asap. Using Fios 150x65 service and the 100baseT throttles the service down by 60Mbs

    53 of 82 people found this useful

  • 2.0 out of 5 stars

    Less options than previously

    • Written by from Toulouse

    I expected it to be the best to play music with airplay, but the output level is too loud for my external loudspeaker with built-in amplification.

    In addition to the bad side, the level of Wifi can not be tuned anymore in Airport v6.x (9even if it was announced possible in the online description)! and whereas it was possible in previous Airport v5.x.

    So easy to configure... because there is less to configure !

    ben

    48 of 78 people found this useful

  • 2.0 out of 5 stars

    No Longer For The Road Warrior

    • Written by from Battle Creek

    I returned to my Hong Kong hotel today to find my Airport Express had fried. As with most, i believe it overheated streaming music. But, it was two years old so time for a change. I rushed out to buy a replacement to find that the design had changed. What a disappointment.
    As my job requires me to be on the road for half the year, i do not want a larger device with a giant cord. The salesperson told me that i could still use the old plugs from my previous model so i was suckered in to buying it.
    Back in my room i found it thinner but at least 25% larger overall. The plug does NOT work with the airport because even the smallest US plug blocks the WAN port so no data is received.
    Sadly, i am stuck with this device until I run across the previous model again. I will likely be buying two of those and leaving this at home on my next trip.
    Very disappointed Apple.

    57 of 97 people found this useful

  • 2.0 out of 5 stars

    Less range then 8 y.o. 1st gen Express

    • Written by from Brooklyn

    This new Airport Express is cute and all, but it has less range then our 8 year old 1st generation Airport Express. We use these in the apartment for "wireless" speakers and to extend the range of our Airport Extreme. We thought that this new one would help with intermittent connectivity in one of the further away rooms that the old Express lived in, but boy were we sorely wrong. This new one's reach wasnt even close to what the old one had. We also have a 2009 Mac Mini in this room and that too has a much farther range then this thing. We now have it living in a room that's closer to the Extreme. So far so good, but it's only been 10 minutes, so anything can happen. Your milage may very. FYI: The room that it didnt work in is about 12 feet away, but is separated by 3 walls (with 2 doorways).

    16 of 21 people found this useful

  • 2.0 out of 5 stars

    Airport express keeps disconnecting from the wireless router

    • Written by from SAHUARITA

    When this thing works it is awesome! However it doesn't work the way I want it to for very long before it disconnects from the network. I have it wirelessly connected to my internet for the sole purpose of playing music via the airplay feature. The problem is I have to pull the power plug and then reconnect it to get it to recognize the wireless signal and allow for airplay. However, this only lasts for an hour or so (on a good day) before it randomly disconnects itself from the network and I have to go pull the plug and restart it. I have read many other people that have had this problems as well. I went with apple for their renowned "user friendly" hardware. Unfortunately this product is not user friendly and does not work well and I would not recommend anyone using this as a medium for airplay as I have spent many hours resetting it and messing with it.

    8 of 10 people found this useful

  • 2.0 out of 5 stars

    Not working very well

    • Written by from Belmont

    I've had this for about a year and it's never really worked right. Seems to drop constantly, unable to extend my network, just isn't stable. Very disappointing.

    6 of 7 people found this useful

  • 2.0 out of 5 stars

    Cuts in and out constantly

    • Written by from Killingworth

    I bought an airport express specifically for playing music in my downstairs. Unlike AppleTV it constantly cuts in and out as I move about the room. Extremely frustrating... I've switched units and it makes no difference.

    6 of 8 people found this useful

  • 2.0 out of 5 stars

    Signal drops out

    • Written by from Vancouver

    I bought this thing specifically to stream music from my various Apple devices (iPad, iPhone, Macbook Air) but I'm finding it SO frustrating. When it works it works great. But it's totally unreliable. Having people over for a party and trying to play music that will randomly just drop out every 30 seconds or so...unacceptable! I have a small condo so all equipment is within very close range. There is no excuse for this to happen. This has been an ongoing issue for over a year and Apple has done nothing to fix it or even respond. I'm kind of addicted to Apple products but for the life of me I can't tell you why. If everything worked properly I'd be their biggest fan. But in reality, it just doesn't. Not reliably anyway.

    7 of 11 people found this useful

  • 2.0 out of 5 stars

    Not Good

    • Written by from Sheffield

    Ive been using Airport Express for years but sadly this new generation is far from stable. It disconnects from the network and has to be manually connected, and then fingers crossed it will stay online. I have to add before I bought this box the old one worked fine.

    My advise is if you can find an alternative system then use it. £79 is far too much for something that doesn't work properly

    44 of 85 people found this useful

  • 2.0 out of 5 stars

    eh... it's inconsistent

    • Written by from Santa Fe

    I have a family of 5 most of the time. 2 adults, 3 kids. Currenlty, we host two exchange students - one from China and one from Spain so right now - we have 7 in the house. Both of them expect good wifi - and justifiably so. When we had 5 - the airport was above average... very little problems, worked well, but occasionally if all of us were doing something (my wife is a digital marketer and I work in school admin) - and my kids are on thier ipods or phones, the thing crashes. Everybody loses a signal, we unplug, plug back in - it goes amber to green, and then we're back on. As users go to sleep, the signal stays. If everybody is on... it's wets the bed. It's OK most of the time, but getting off the back porch (dang I sound like a lazy SOB) to go fix the wifi 6-7 times a night gets old. You start wonder, "is this the way it is or can i get a better device?"

    2 of 4 people found this useful

  • 2.0 out of 5 stars

    Takes a lot of effort to get it to work

    • Written by from Kingston

    I have two of these now, to extend my wireless network in my house. Currently I am trying to get the second one to work. Very painful and frustrating. When it works, it is great and reliable, but to get the device setup in the first place takes me hours, many resets of the device and a few too many swear words. In the end I will be successful and all will be good.

    All apple products I have used work well. This is the only one that the setup does not work well, and you have to repeat the process over and over.

    18 of 36 people found this useful

  • 2.0 out of 5 stars

    Useless if you needed to change the Mac Address on the WAN port

    • Written by from ALHAMBRA

    I think, if any techie personnel reads my feedback, they'll understand exactly the frustration I'm having.

    If you can't change the hardware mac address on the WAN port, there are a lot of ISP that won't give you an IP address over the DHCP network with a different device of any kind. This item is actually completely useless to me.

    28 of 62 people found this useful

  • 2.0 out of 5 stars

    Terrible extender

    • Written by from Ocean Ridge

    Airport express is terrible for extending I plugged it in than everything worked. Than I clicked extend and it said updating than crashed I returned it the day after.

    3 of 27 people found this useful