Customer Reviews and Ratings

4.5 out of 5 stars

Based on 906 reviews

  • 1.0 out of 5 stars

    It stopped working after 10 months

    • Written by from Los angeles

    9 of 21 people found this useful

    I was so disappointed. I changed the batteries but still no life in it. It could be that because I didn't use it for long periods of time, it had some corrosion issues with the batteries and that killed the trackpad.

    Was this useful? It stopped working after 10 months

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  • 1.0 out of 5 stars

    constantly losing connection

    • Written by from singapore

    13 of 19 people found this useful

    conceptually a great product but placed within 30cm of 27in 2013 iMac with new battery and consistent (non-sleep period) use, it is constantly losing connection (same environment as other bluetooth devises). About one in three commands are lost and connection fluctuates rendering it more counterproductive than useful.

    Was this useful? constantly losing connection

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  • 1.0 out of 5 stars

    Garbage

    • Written by from Bingham Farms

    8 of 15 people found this useful

    Tempermental. Worked about 70% of the time, which means it does not work for 30% of the time impacting efficiency significantly. I threw it in the garbage. Apple quality is taking a real turn for the worse. Hopefully Samsung will make a compatible trackpad and I can integrate that. For now I have gone back to a wired mouse on my $5k MacBook Pro and Thunderbolt display.

  • 1.0 out of 5 stars

    disappointing

    • Written by from Santa Barbara

    16 of 29 people found this useful

    I bought this to replace a Magic Mouse, thinking it might be more accurate or at least easier for details. (I have an Air and love its trackpad.) This stutters or just simply doesn't work; it will scroll only with difficulty. I've gone back to the mouse, angry at wasting $69. (Batteries are new; I am on OS 10.6.8.; the box says it needs 10.6.5 on.)

  • 1.0 out of 5 stars

    Not Ergonomic

    • Written by from Sylmar

    11 of 52 people found this useful

    I loved this, until I got carpul tunnel.

  • 1.0 out of 5 stars

    Awful piece of merchandise.

    • Written by from Chicago

    34 of 90 people found this useful

    It seems like a great idea, and it looks and feels really solid. Don't be fooled. I have owned 5 of these things, and every single one began to break within a month of buying it. I just gave up returning it, because when it works it is nice. However, the signal drops in and out so often it is infuriating. MAKE APPLE FIX THIS GARBAGE PRODUCT! DO NO BUY!!!!!

    Was this useful? Awful piece of merchandise.

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  • 1.0 out of 5 stars

    Magically transforms your computer into an expensive paperweight

    • Written by from Florence

    31 of 41 people found this useful

    This thing is really, really great. When it works. Unfortunately, more than half the time, it doesn't. It skips and jumps and skitters all over the place, magically turning your computer into a very heavy and expensive paperweight. Called Apple - they said go exchange it. I did. Second one acts exactly the same. Googling around I see I'm not the only one screaming in frustration over this. And apparently, there doesn't seem to be a fix. I would love to be able to use this. But not if it means every once in awhile, unexpectedly, I won't be able to use my computer. Love Apple. Despise this worthless little device.

    Was this useful? Magically transforms your computer into an expensive paperweight

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  • 1.0 out of 5 stars

    Carry a mouse for backup

    • Written by from Washington

    19 of 30 people found this useful

    The only magic I experienced with this device was when I made it disappear. I stopped using it after struggling with it for a few months. Here's why: Finding the right place to click is a mystery, it seems to change all the time. Right-clicking is a guessing game, I actually had to put a sticker on it so I could find the sweet spot. Why would there be a sweet spot on a trackpad? It's not a golf club. Here's another reason: if the batteries die (mine died during a Webex presentation to a room full of executives) it might lock up your main trackpad on your Macbook, so you can't do anything at all unless you manually disconnect Blue Tooth, using the tab and arrow keys. Or you happen to have a spare mouse in your pocket. Tough spot to be in during a serious presentation. One star for design, otherwise useless.

  • 1.0 out of 5 stars

    HORRIBLE

    • Written by from Arlington Heights

    33 of 48 people found this useful

    I have been using the track pad for six months. It hogs batteries. Now it is possessed. I have done everything I can think of to fix it - Googled everything, reset, trashed preferences, PRAM, etc. It literally has a mind of its own today. Now I have to drag a 27" iMac in to fix this. REALLY? I can make more money by going and buying a mouse instead of wasting two hours for the Genius bar to belittle me.

    My love for Apple 10 years ago has turned into - hey they are still better than all the problems I have w/ a PC. But every year I have MORE and MORE problems. :(

  • 1.0 out of 5 stars

    dont buy it

    • Written by from Austin

    37 of 56 people found this useful

    I hate this thing...I have to pound on it to get it to connect and the batteries run out every two weeks. It always loses it's connection with the computer..going back to my mouse..Good riddance..

  • 1.0 out of 5 stars

    Horrid piece of tech

    • Written by from South Brisbane

    14 of 31 people found this useful

    I bought this yesterday and it started working fine but then it suudenly stopped and refused to work again

  • 1.0 out of 5 stars

    Ouch

    • Written by from Geneva

    31 of 37 people found this useful

    I really don't like this thing, largely because, unlike a mouse, one can't rest one's fingers - EVER!. The wrist is always bent up, keeping the fingers off of the pad, unless one is poking, swiping, etc. With a mouse, one lays one's palm on the device which is comforting... Every time I use this trackpad, my wrists get sore.

  • 1.0 out of 5 stars

    Wish I didn't buy this!

    • Written by from Covina

    9 of 30 people found this useful

    No matter where I click on the track pad, 40% a menu pops up. It's the menu that pops up if you right click on a standard mouse. Not impressed with the amount of money I spent and the low quality product. I highly recommend you to NOT purchase this trackpad. You'll be less frustrated and more productive with a standard mouse.

  • 1.0 out of 5 stars

    Great for the first 4 months

    • Written by from MADRID

    39 of 61 people found this useful

    I bought a magic trackpad in January and i really liked it, I barely used my mouse after that. However, after 4 months the left side of the trackpad does not let me click anymore, however the right side still works ok, I will try to replace it and if the shop does not let me I will go back to my mouse, I am not buying another one and risk having it stop working again in 4 months.

    Was this useful? Great for the first 4 months

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  • 1.0 out of 5 stars

    Caveat emptor

    • Written by from Brooklyn

    13 of 22 people found this useful

    Ordered one with my new iMac, unuseable after 8 months. Acting very strange and unable to control. Had to go back to using a mouse.

  • 1.0 out of 5 stars

    Piece of junk

    • Written by from Victoria

    13 of 29 people found this useful

    I can't believe what a piece of junk this thing is? Am I the only one who got a defective one or did you all get a packet of Apple® kool aid with yours? The stupid thing works when it wants, I have my magic mouse here and it will scroll smoothly so I know it's not my system; this thing is clunky and jittery. It's not at all comfortable, the click feels like it was built to confuse you on purpose. I'm really starting to lose respect for Apple, this is the third thing in a row I've bought that was garbage ( don't even get me started on the one token 'green' thing that Apple did, their junky rechargeable battery charger, the fastest $30 I've ever spent). This thing looks great, and that is it. It's going back and I'm moving backwards away from my once devout belief in all things Apple. $69 for this piece of garbage, no wonder they are so profitable.

  • 1.0 out of 5 stars

    died just after warranty ran out

    • Written by

    43 of 58 people found this useful

    I loved this trackpad as soon as I started using it. I babbled on and on about how great it was, and eventually my friends got them too.

    Not quite 14 months after I bought it, the trackpad started to just turn off and not turn back on until I rebooted my entire system. I knocked myself out eliminating all the other possible reasons why this might be, until finally admitting that the trackpad couldn't be restored to proper working order.

    BUT: The same thing has been happening to just about everyone I know who bought the trackpad too. Doesn't matter what system they're using, what software they have installed, batteries, etc.

    It seems like I didn't just get a lemon. This item is apparently built to die shortly after the warranty runs out. And that's really unfortunate, because it's such a nifty device in every other respect.

    Was this useful? died just after warranty ran out

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  • 1.0 out of 5 stars

    JUNK

    • Written by from Plainfield

    32 of 65 people found this useful

    What a super idea - What a total piece of garbage!

    The first one was okay for about 3 months before it started acting erratically. Sometimes it was okay and at other times, without warning it actually became uncontrollable.

    So, I returned it for another. This one was good for about 10 days.

    I want productivity, not junk toys.

  • 1.0 out of 5 stars

    Maybe it's me...

    • Written by from Gray

    30 of 39 people found this useful

    but the trackpad is driving me crazy. Sometimes I have to hit it to get it to respond; sometimes it responds to nothing more than a thought. It's magic, all right--it magically trashed my application folder, magically resized all the icons on my desktop, magically changes the order of my e-mails. I tried to like it, I really did. But it was a disaster. I've gone back to my Magic Mouse.

  • 1.0 out of 5 stars

    Barely functional

    • Written by from Tujunga

    14 of 38 people found this useful

    I've tried really hard to like this product over several months now, hoping to make the Mac experience at least somewhat similar to that of the iPad which I love. It isn't anything like that even in those rare times I can get it to function properly. The biggest problem, for me, is friction. If the finger can't move on the surface you are not going to get anywhere. I've tried keeping the pad and my fingers dry and clean, but nothing works for more than a minute or so. Most gestures require more than one finger (unlike the iPad). The more fingers the greater the friction, which causes actions to frequently fail! Although the problem seems to lessen in cooler weather, their are other serious problems. Often, for mysterious reasons, the mouse cursor gets out of control, jumping around like crazy and making working hardly possible.
    My advise: stick with your mouse or trackball. All are much more reliable than this!