Customer Reviews and Ratings

4.5 out of 5 stars

Based on 906 reviews

  • 2.0 out of 5 stars

    Cheap Button Mechanism

    • Written by from METAIRIE

    The product has worked as described for about 3 months however the small rubber pieces on the bottom that serve as a button were poorly made, designed and have worn out. I bought this for my iMac at work and it hasn't performed well do to the improperly place buttons. I would say this is probably great for the casual user. For someone actually moving over a screen all day this product is a No-Go. I have since gone back to my magic mouse. I wouldn't say "no good" as the gestures are kind of cool and I am constantly questioned "is that your mouse?" Other than the dramatization that apple does so well it's rather function-less.

    31 of 37 people found this useful

  • 2.0 out of 5 stars

    Should have USB - forget Bluetooth for this!

    • Written by from San Jose

    This device should have a USB connection. The Bluetooth connection is horribly unreliable, goes on and off even with full batteries. But even if it were 100% stable, the design would still make no sense. Why have to replace batteries all the time when the USB-connected keyboard is right next to the thing, with an empty USB socket pointing right at it?

    Apple, make one of these with USB and I will buy it! But offer ANY Bluetooth devices any more. I don't want them. I hate buying or charging batteries. Extra work for me that I do not need and wasteful, too.

    33 of 40 people found this useful

  • 2.0 out of 5 stars

    Terrible lag, bad precision

    • Written by from Linkoping

    There is a rubber band feeling and bad precision due to lag. Either due to the bluetooth or for other reasons. It has nothing to do with acceleration settings or whatever. There sure is a time lag of about 30ms which makes it almost useless

    26 of 43 people found this useful

  • 2.0 out of 5 stars

    didn't work out too well for me.

    • Written by from Yonkers

    this thing just did not fit the bill for me. i have been completely satisfied with every apple product I have ever bought until this one. I thought it would fix the quirkiness of Lion if I had a multitouch trackpad... but once I started using it I found it was just a patch. 2.1ghz core 2 duo with 4gb of memory and an ssd... figured this would fit in just fine. ended up being real awkward even after adjusting all the settings I could think of.

    turns out windows 7 and a scroll wheel mouse have bought my computing experience back from the dead.

    no hate here. just my two cents. too long using the same ui. just felt so stale. trackpad set the whole thing off.

    29 of 39 people found this useful

  • 2.0 out of 5 stars

    Lasted about 18 months

    • Written by from Fort Collins

    Is a perfect pairing for a OSX with the mutitouch gestures capabilities. Dragging icons over long distances, or selecting a lot of text is cumbersome.

    After about 12 months it would regularly drop connections. Eventually, after about 18 months, it was unusable and would drop connections every minute. Battery replacement would usually resolve the issue, but as time went on, battery life was shorter and shorter. It's not that they wore out, it's that the trackpad required a higher battery life percentage in order to even turn on. All battery contacts were perfectly clean too. After dropping connection, the only way to re-establish was to remove and re-insert batteries.

    Expected a little more for such an expensive product. Seriously having second thoughts about buying another one.

    42 of 52 people found this useful

  • 2.0 out of 5 stars

    It was great until it went crazy

    • Written by from Lancaster

    I had the magic track pad for maybe 2 or 3 months before out of the blue, it stopped selecting things, then selected things while my hands were no where near it, 1-touch click stopped working, then 1-click stopped working, then it started moving things I didn't want to other places, and THEN it started freezing my comp whenever I turned the trackpad on.

    I know, studied and practiced all the trackpad finger moves, so I know my fingers didn't somehow slip in the wrong direction. This drove me bananas for 2 weeks since I was convinced there had to be a way to fix it---after all, it's an apple product, righ?!

    I tried everything (not in the order listed):
    Restart comp
    Repaired my mac mini's permissions in Recovery mode
    Turned off bluetooth, turned on bluetooth
    unpair and then pair
    new batteries
    cleaned trackpad with glass cleaner
    cleaned trackpad with rubbing alcohol
    blew air on the trackpad to get dust out the edges with an air compressor
    left it in a hot room to dry out (maybe the humidity in my office made it wonky, Idk)
    left it alone 3 days to rest

    But after all that, it was STILL acting very bizarre!

    I'm finally taking it back to the store for a genius appt. Hopefully they give me store credit.

    18 of 21 people found this useful

  • 2.0 out of 5 stars

    painful

    • Written by from FREEPORT

    Don't believe all of the hype over this trackpad. it really is a terrible way to interface with the computer. Glitchy, non smooth scrolling. have to really bang it to make it click, which will cause much pain to fingers and joints. As an orthopedist, would not recommend it to people with sensitive touch, prolonged banging with the fingertips is damaging. there is also no relaxed position to use this trackpad as you would find on an older ergonomic mouse. it frequently loses connection, leaving no way to operate your system (you will not be able to completely ditch your mouse). battery life expectancy is also very short, a wired version should be available to compensate poor blue tooth capabilities and poor battery life expectancy.

    23 of 45 people found this useful

  • 2.0 out of 5 stars

    Magic Mouse

    • Written by from Halifax

    I find it awkward in comparison to a mouse for selecting and moving text or when playing a game, first person shooter or strategy games, selecting and firing or selecting units. If it wasn't for gestures in the latest OS, I wouldn't recommend the track pad over a mouse.

    11 of 15 people found this useful

  • 2.0 out of 5 stars

    Batteries

    • Written by from Houston

    For this kind of money you think it would come with batteries that would work out of the box. In order to get it to work I will have to go buy batteries tomorrow, what a disappointment.

    12 of 34 people found this useful

  • 2.0 out of 5 stars

    APPLE!!! need a WIRED version Please!!! Wish I could give 5 stars.

    • Written by from Chicago

    This is by far the best control interface I have ever used and I wish I could give it 5 stars... forget that I'd give it 6 stars but sadly it's not wired.
    Most people's issue with wireless is battery life, I'm concerned about health etc... Nothing I own is wireless because of this and I am a master of hiding wires. lol.
    I mean it could connect and plug directly into the side of the wired keyboard... the usb extending out of the trackpad could literally be 1/2 cm long and it would connect directly into the wired keyboard!

    20 of 43 people found this useful

  • 2.0 out of 5 stars

    Easily dented when dropped

    • Written by from KUALA LUMPUR

    It is very common to drop these beautiful designed in California aluminium tools. Once dropped, most like you will get a dent especially near the edges. If you are unlucky, the dent is next to the power button. Depend on the damage, the power button could get stuck by the dent. You will get into issue when holding it for pairing. Take out the battery will help you to On or off the device.

    The dent effect also affect the wireless keyboard too... :(

    I will give it a 5 stars if Apple make it a bit stronger. The aluminium used is way way way to soft for common use.

    17 of 50 people found this useful

  • 2.0 out of 5 stars

    Not Great

    • Written by from New York

    It's a sobering moment to discover you're one of the undead, for
    that's what happened to me when I started using this thing. I mean,
    I must be a zombie - at least that's what my trackpad must think of me. Why else
    would it not respond to my touch? My girlfriend has no problems with her
    delicate fingers using it to zip through the pages, but I, apparently having no
    pulse and, therefore, a cold touch can't get the friggin thing to work - not
    unless I press down really hard. I'm using Snow Leopard, so I had to download and install a free third party software called MagicPrefs to get at least some of the fancy gesturing features to work. And even then I only get at best sporadic functionality - that is, when it finally and stubbornly decides to work for me. I'd been advised by an Apple rep to upgrade my OS to Lion. However, after not only hearing a cautionary tone in his voice about doing it but also reading so many negative reviews reminiscent of horror stories associated with Windows upgrades, I'm deciding to hold off, for now. Now, if you'll excuse me, I've got some flesh to eat and rotting to do.

    13 of 24 people found this useful

  • 2.0 out of 5 stars

    I want to like this product...

    • Written by from Forest Hills

    Really, I do. It's a neat concept, but after a few weeks of getting used to it I still find it to be rather frustrating. I often find it highlighting and moving things against my will. It doesn't always respond to my attempts to click on links on icons no matter how many times I touch it. Other times a single touch will highlight the entire screen and not let go.
    I'm sure there are fans who will declare that I simply don't know how to use it. They're probably right. But how good can it be if the product requires weeks of practice to master? Ease of use is a biggie. I went back to using my magic mouse and my blood pressure dropped instantly. Speaking only for myself, the Magic Trackpad is a rare disappointment from a company that usually hits it out of the park.

    16 of 20 people found this useful

  • 2.0 out of 5 stars

    A bit frustrating

    • Written by from KNOXVILLE

    Bought this Trackpad when I upgraded to Lion OS.
    Have used it for almost one month and still am learning. Many features/gestures have no use in my line of work/home use.
    I've owned an iPhone and Macbook Air and had no problems with the touch gestures. Enjoyed the app on my iPhone that made it a 'touchpad'. But, this works differently.
    This Trackpad has a generous surface area, which is part of the problem. Easy to have accidental touches (even to the edges of the trackpad) with dire consequences, and many gestures are frustrating.
    Sometimes my pinky and/or ring finger will touch the pad while I'm scrolling and send me to another webpage or interpret the gesture as a 'swipe', or some other gesture and close the page all together.
    Seems like 'up' is down, and 'down' is up. With my previous mouse or trackball and the 'window blind' controls on webpages, you'd pull 'down' to make the page scroll up, 'up' to make the page go scroll down. With this Trackpad, the gestures are as if you're touching the page, itself. Odd, since the pad is horizontal and the screen is vertical. And now, on many sites and in most dialogue boxes, with this Trackpad (and Lion update?) those 'window blind' controls on the edge of the website or dialogue box are gone!
    Also, double clicks aren't always recognized, or sometimes are overly sensitive, regardless of the setting. I find it difficult to block/select a section of text or photo to highlight for editing or to copy and paste.
    I regret this purchase. My $12 Blutooth mouse was cheaper, much simpler to operate and move, and not counter intuitive.

    25 of 32 people found this useful

  • 2.0 out of 5 stars

    Quirky and buggy

    • Written by from Lakewood

    I really WANTED this to work for me... but after using if for a couple of weeks, I realized it's extremely buggy and very inconstant with the gestures from one app to another. Cursor jumps all over the place and the same gesture doesn't always work twice in a row.

    Save your money and the agony... Apple has NOT thought this one through yet.

    12 of 22 people found this useful

  • 2.0 out of 5 stars

    Cool idea but slows down workflow

    • Written by from FOREST HILLS

    Its a great piece of technology and I am really excited to see where this goes in future incarnations.
    However I find it much slower and more restrictive than a regular mouse, sometimes confuses click with right click and is quite inconsistent.
    I ordered one with my new Imac but will be going back to a regular mouse.
    If you want to work with speed and productivity I would not recommend it.

    44 of 51 people found this useful

  • 2.0 out of 5 stars

    Too high latency

    • Written by from FREDERIKSBERG C

    Bought this thing to be able to work on my macbook with an external monitor and as a remote for the couch. Expected it to work as the builtin trackpad on the Macbook Pro, but no! You can feel the latency and a delay of the mouse pointer. A big deal when working with precision and trying to point on something with the mouse.
    For the couch it is not optimal either as it is not the pad that clicks but two buttons below it. They sink into the couch so you cannot click and it has to stand on a table. I give et one star for the design.

    20 of 33 people found this useful

  • 2.0 out of 5 stars

    Eh. Not for the serious user/designer

    • Written by from HARRISONBURG

    I've been designing with Macs for over 15 years now (print, web, multimedia, etc). I got this thinking it would be faster..NOPE! The gestures required to do advanced layout/editing (PSD, INDD, IA) are just not reliable or fast. It will take you a lot of time to get used to it. I gave up after 1 week and went back to my wireless gesture mouse. I think it's fine for a newbie Mac person using iPhoto or another amateur piece of editing software that has no advanced editing capabilities. For some things (like placing a cursor exactly where you need it on a page quickly) a mouse can't be beat. The trackpad now sits in my closet. I do give it merit for its form, nothing for function.

    33 of 43 people found this useful

  • 2.0 out of 5 stars

    bad sensitivity

    • Written by from Houston

    IF YOU ARE A USER OF A MACBOOK PRO LIKE ME DONT SET YOUR HOPES ON THIS BEING LIKE THE BUILT IN PAD ON IT. SCROLLING OVER APPS OR MENU BAR WILL SUDDENLY LAUNCH OR OPEN UP A WINDOW. SOMETIMES THE DRAG LOCK WILL COME ON EVEN THOUGH IT IS DISABLED. I EXCHANGED THE FIRST ONE THINKING IT WAS DEFECTIVE BUT THAT IS THE WAY IT IS, NO SENSITIVITY SETTING? RIDICULOUS! IF YOU WERE USED TO USING YOUR TRACK PAD ON YOUR MACBOOK FOR PHOTOSHOP OR GOOGLE EARTH GOOD LUCK!

    17 of 22 people found this useful

  • 2.0 out of 5 stars

    Just Don't Try to Get Anything Done

    • Written by from Happy Valley

    Buggy. It will randomly click in different parts of the screen, potentially undoing selections you have made. Of course this will only be a problem when you need to select/deselect many items via clicking, but that will also be the time it will be most irritating.

    17 of 20 people found this useful