Customer Reviews and Ratings

3.5 out of 5 stars

Based on 333 reviews

  • 2.0 out of 5 stars

    Glass reflections are overwhelming -- long overdue for an update.

    • Written by from Beverly Hills

    1 of 2 people found this useful

    Apple has made tremendous progress reducing glare on its iMacs and MacBooks, yet nothing has been done to reduce the overwhelming glare and reflection this display generates from even the faintest of background light. For my purposes, it is completely useless.

    Was this useful? Glass reflections are overwhelming -- long overdue for an update.

    Flag as inappropriate

  • 2.0 out of 5 stars

    Purple line showed up in the middle of the screen

    • Written by from Fort Lee

    37 of 45 people found this useful

    Got mine December 2011.
    Loved it until the other day a thin vertical line appeared out of nowhere the other day.
    it is at apple now and according to them it could either be the Board or the display which is around $130 vs $850 and i'm still waiting to find out.
    but if it the display i will be very angry as this monitor never moved from the the same spot in my edit room. i would expect a $1000 monitor to work for more then 2 years

    Was this useful? Purple line showed up in the middle of the screen

    Flag as inappropriate

  • 2.0 out of 5 stars

    First apple product with which I've been disappointed

    • Written by from Delmar

    105 of 120 people found this useful

    When the display works, it's great - great visual quality. However sometimes when I plug in the thunderbolt cable to my 2011 macbook pro, the cinema display just flickers uncontrollably, to the point it is totally unusable. The only remedy I've found is to unplug it and plug it back in, sometime 20-30 times in a row, until the display becomes steady.

    I expect better from Apple.

    Was this useful? First apple product with which I've been disappointed

    Flag as inappropriate

  • 2.0 out of 5 stars

    Great visual display, but fragile.

    • Written by from Nantucket

    87 of 109 people found this useful

    I have enjoyed my display for just over a year now. I have a home office and have all equipment connected to a power surge protecter. As a rule, everyhting is shut down at night. Two nights ago, we had a lightening storm that shut the power out for about 30 seconds, when the power came back on, all appliances were normal.
    The next morning, the display was dead. So, all the coputers, printers and older monitors were fine, the display however waas not. I followed all the rules to protect equipment, but now I know that is monitor needs to be either unplugged if storms are in the area.
    Expensive replacement.

    Was this useful? Great visual display, but fragile.

    Flag as inappropriate

  • 2.0 out of 5 stars

    Gloss again? Help a doctor out!

    • Written by from Princeton

    146 of 158 people found this useful

    Apple! Honestly, you must start listening to us. Once again I must go to the Dell Ultrasharps because your glossy screens create too much glare. I am a radiologist and this is truly the only thing preventing me from buying one. You must at least offer a matte screen option in the future if you hope to ever reach the market of photographers and medical professionals.

    Was this useful? Gloss again? Help a doctor out!

    Flag as inappropriate

  • 2.0 out of 5 stars

    Nice display if you're a consumer

    • Written by from Whitestone

    79 of 91 people found this useful

    This display is very deceptive. It's beautiful if you're a consumer. If you're a designer/photog/film/illustrator, this display is useless. Gloss/reflections really gets in the way. Color consistency is good, but colors are over-saturated. Color-accurate work is impossible. For professionals, this display is like a candy apple...looks shiny and delicious, but it's not good for you. Apple seems to care less about pros these days, with some of the decisions and products they're making.

    Was this useful? Nice display if you're a consumer

    Flag as inappropriate

  • 2.0 out of 5 stars

    Mini Port vs. Thunderbolt

    • Written by from Vinton

    81 of 121 people found this useful

    Ok you are gunna get drilled on this. I purchased the Thunderbolt display but apparently the slot that looks exactly like the thunderbolt port is a mini port on 2009 macs or later. THERE IS NO WAY FOR THE AVERAGE CONSUMER TO KNOW THIS UNTIL YOU PLUG IT IN AND SEE THAT IT DOESN'T WORK! What the heck!!!!

  • 2.0 out of 5 stars

    Good on Paper - Bad in real life

    • Written by from Chanhassen

    40 of 59 people found this useful

    I own a web business and am in front of a screen for 16+ hours/day. I decided to go "all in" on Apple and am using a MBA 11" with the T-bolt 27" display, in addition to the iMac, 2 MBP's and Time Capsule, AppleTV, Airplay, iPad, etc. Hardware works together flawlessly which is why you buy Apple. It never occurred to me I'd have problems...

    Although I LOVE the plug & play with the MBA 11, crisp image, sound, etc., I HATE the fact it makes 11 pt. font look like 6 pt. font. And the headaches have become unbearable. I've tried apps (flux, sunvisor), font smoothing, brightness, etc. It is too much to take and I'm thinking about dumping it. I don't have reflection problems that I notice - i can see the screen fine and don't focus on seeing myself or background. But the pain is brutal.

    What am I missing? Am I the only one? Is it possibly the MBA causing these problems on the Tbolt 27? Apple store guys are clueless.

    Was this useful? Good on Paper - Bad in real life

    Flag as inappropriate

  • 2.0 out of 5 stars

    Reflections and way too glossy

    • Written by from Calabasas

    133 of 145 people found this useful

    I'm a Pro Photographer-Designer, puts in 16 hour days editing images. We purchased 3 new 27" flat panels. Eye strain and reflections are driving us crazy. We opted to send it back to Apple and managed to find one of the last 30" Cinema displays left. This display may be good for the average guy but for real hard core film-photo-design I give it thumbs down. Reflections and colors appearing too vivid-saturated just not real world. Its nice but working people need products that make the work flow easier. Eye strain is a big issue compared to the older 30" Apple Cinema Display after 12 hours of work your eyes are exhausted from the high saturated glossy screen. The older 30" Cinema Display had soft real world colors and produced very little eye strain. Please Apple I would pay more for a flat non-glossy screen. A quick note: my assistants have iMac's we have opted to remove the front glossy glass cover corrects some reflection and eye issues. I'm not sure you can do that with LED 27" display. Our studio has set out to buy as many older 30" Cinema Displays that are still out there. PLEASE APPLE LISTEN TO THE PEOPLE WHO HELPED YOU GET TO THE TOP - DESIGNERS, PHOTOGRAPHERS, FILM EDITORS... we need real working tools that help us produce hight end Art... not over the top glossy figures that look good in your Mac Store. A Mac Fan forever.

    Was this useful? Reflections and way too glossy

    Flag as inappropriate

  • 2.0 out of 5 stars

    Too much reflection causing eye pain and headache.

    • Written by from Philadelphia

    80 of 98 people found this useful

    I'm a motion designer, work with two of these monitors side by side 8-10 hours a day. After all the eye pain and headache, I now switched back to the old Apple display (matte) as my main monitor, and put the new glossy ones on the side as my secondary monitors.
    I think it's ok to use it in a dark room, but I have a window office and it's pretty bad even I have all the shades down.

    I'm giving two stars for its sharp image quality as a secondary monitor for web browsing and tool bars, you just can't use them for work.

    Was this useful? Too much reflection causing eye pain and headache.

    Flag as inappropriate

  • 2.0 out of 5 stars

    Glare, definition

    • Written by from Chicago

    41 of 51 people found this useful

    The earlier reviewers that complained about the glare are right. I can only work on it with the blinds down. Moreover, it has less definition than a good laptop screen. All in all, a somewhat disappointing product and not a good quality/prize ratio.

  • 2.0 out of 5 stars

    Good design, should make a product useful. - Dieter Rams

    • Written by from Groningen

    243 of 265 people found this useful

    I've tried this display, loved it for its features and tried to think of every excuse imaginable to keep it.

    However, I didn't.

    I'll keep it short, as many users/reviewers have already pointed this out.

    This screen is way, and I mean WAY too reflective. I'm a graphic designer and to make this display useful, I would have to change my whole lighting plan, move the windows and….in essence...create a dark room to have this screen operating at its full potential.

    Any light from behind me, any dark color, any movement behind me, will DISTRACT my focus from the screen, and FOCUS it on the REFLECTION.

    This is where Apple's "we are trendsetters, and we are right 99% of the time" becomes their Achilles heel.

    In design there’s a principle. Form Follows Function.

    The FUNCTION of a display is to be able to SEE things (in the highest detail possible) on THAT screen.
    ANY OTHER ARGUMENTS AND ADDITIONS like "glass is easier to clean, the colors are deeper, it has a webcam and USB!" are SECONDARY. AND NOTHING MORE.

    If there's a petition going, set up by people who get headaches, eye-strain, back pain (because they subconsciously adjust their posture to get rid of the reflections'), it’s a SIGN.

    If its signed by thousands….it’s a bigger SIGN.

    It’s a statement that doesn't say: APPLE you’re Wrong. Its says: APPLE, we love your products so much, and we’d love to buy them, but PLEASE listen to us.

    It’s not 'complaining', it’s almost begging Apple to make something that will easily cost them a thousand dollars, that’s a bit more useful.

    Please Apple, take note.

    Good design, should make a product useful. - Dieter Rams

    Was this useful? Good design, should make a product useful. - Dieter Rams

    Flag as inappropriate

  • 2.0 out of 5 stars

    Far to glossy

    • Written by from Wichita

    102 of 121 people found this useful

    This item is far too glossy to be useful anywhere other than a dark basement. It's a great design though. Should be a little more affordable too.

  • 2.0 out of 5 stars

    Have to Agree About the Shine

    • Written by from Lewisburg

    74 of 82 people found this useful

    I made a special trip out to State College to see one of these monitors and decide for myself about the impact of the shiny surface and find I have to agree with other negative comments about the shine. In any dark area all I could see was my reflection of the reflection of stuff behind me. For me, it would be next to useless for video editing given the windows in my workspace.

    I am rather near-sighted and also wear bifocals and it didn't take long for me to feel the eyestrain build up refocusing between reflections and image. For older eyes, this is not going to be a comfortable display to use. I'll probably go with an NEC product that offers a matte surface.

    Was this useful? Have to Agree About the Shine

    Flag as inappropriate

  • 2.0 out of 5 stars

    Condensation fog spots like the iMac

    • Written by from Oakland

    63 of 73 people found this useful

    Many have posted about the fog which forms inside the screen on their iMacs. This display does the same thing. As a stand alone display for my macbook, I cannot leave it powered on and heated all the time and it can take a few hours for the fog spots to completely disappear. The Samsung and Dell large screen displays don't exhibit this problem in our office. If you are in an area with any humidity (this display is used in the San Francisco Bay Area), you may want to keep this mind. If you can wait a few hours or plan ahead on usage, it's a great display.
    Some co-workers have accelerated the defogging using hair dryers. I may have to do the same since the place sounds like a beauty salon every morning already.

    Was this useful? Condensation fog spots like the iMac

    Flag as inappropriate

  • 2.0 out of 5 stars

    No power button and no brightness button

    • Written by from Los Angeles

    53 of 75 people found this useful

    The lack of a power button and an LED to indicate the monitor has power has become problematic in our work environment.

    As a systems administrator for a medium sized visual effects f/x house I find these new monitors annoying to say the least. When trying to trouble shoot problems.

    The generation before this with an aluminum bezel was preferable because i

    1) it had an LED to indicate the power was coming to the unit
    2) had an on and off button
    3) had a hardware brightness button. Sorry the software solution doesn't cut it sometimes.

    The obsession to eliminate all buttons has left us frustrated at times. We have over 50 of them at our work. Not including the old generation as well.

    Was this useful? No power button and no brightness button

    Flag as inappropriate

  • 2.0 out of 5 stars

    Needs Anti-Glare

    • Written by from Los Angeles

    175 of 192 people found this useful

    I am an animator in the ad / commercial industry. I have two of these in a dual configuration. The colors are vibrant and consistent, the contrast is beautiful, but the glare is unmanageable. Whenever a composition contains blacks or dark colors, I am met with the reflection of either my face or whatever is happening behind me. As excited as I would be to purchase one of these for personal use, paired with my anti-glare macbook pro, I will have to refrain until an anti-glare model is available.

  • 2.0 out of 5 stars

    Display needs a matte option, limited usability without

    • Written by from Brooklyn

    147 of 162 people found this useful

    This is a high quality screen with great picture quality, good contrast, brightness and color balance. However, all of that becomes irrelevant in most work places, as the reflections will distract and make it impossible to do any kind of critical graphics work.
    To overpower the reflections, the screen has to be viewed at high brightness settings settings, causing fatigue and headaches.

    Still, in some environments, such as bright office spaces with uncovered windows and sun light, it may be impossible to use the screen without third party glare reducing screen covers. This is is not acceptable for a high end workstation display, and will generally not give as good a result as if the screen itself had the correct finish. Therefore, I cannot recommend this product.

    Was this useful? Display needs a matte option, limited usability without

    Flag as inappropriate

  • 2.0 out of 5 stars

    Headaches and Tiredness

    • Written by from Brighton

    133 of 146 people found this useful

    This display is lovely to look at and fine to watch movies on, but if you want to work on it you would be far better off looking for a professional display.

    I have been using this for a while now and I've noticed my productivity go down due to the headaches and fatigue that are caused by the reflections on the glossy display. I am constantly having to get up and move around to let my eyes recover from the constant strain of trying to focus on my work rather than the reflections.

    I am now looking to buy a professional display that is designed to be used in a working environment.

  • 2.0 out of 5 stars

    Great, but terrible

    • Written by from Brooklyn

    93 of 107 people found this useful

    Apple has finally fixed the color gamut issue with their glossy displays with this 27" screen. The resolution is really superb, but the gloss face is a killer. The amount of eye strain you endure isnt worth spending money on. Inevitably what you'll end up doing is tilting the monitor way up, down or to the side throughout the day. So essentially you're always looking at this display from a bad angle. You can attemp to put a hood on it, close the blinds, wear black...doesn't matter. If color is important to you this is definitely not the screen for you. I disconnect mine and use the matte screen on my MBP during certain hours of the day. It's a world of difference. Apple, we want a matte screen!