• 1.0 out of 5 stars

    Scroll ball doesn't work!

    • Written by from Torrance

    I'm on my second mouse. Both had the same problem after a month: The scroll ball doesn't work. I've had this one for a couple years now and I've become so used to scrolling manually on everything. Really slows down my internet browsing, and design shortcuts in Adobe products.

    14 of 14 people found this useful

  • 2.0 out of 5 stars

    The wheel stopped working

    • Written by from Washington

    They should just have the slick Apple touch mouse but with *wire*.

    This mechanical wheel just stops working after a while...

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Apple Mouse is a piece of Garbage

    • Written by from TOWNSHIP OF WASHINGTON

    Another example of Apple's form over function failure. The mouse looks nice, but the little teeny track ball gets all gunked up then doesn't work. And despite Apple's instruction on how to clean it- cleaning doesn't work. I never, ever had this problem on any home or work PC mouse.

    16 of 18 people found this useful

  • 4.0 out of 5 stars

    update this design, please

    • Written by from Gilboa

    I wish Apple would make a new version of this mouse, with a laser assisted ball instead of this one that works using rollers. The ball eventually begins to fail due to the inevitable introduction of dirt and grime.

    With a laser tracker it would work flawlessly.

    This is the most ergonomic and comfortable design Apple has released. The newer "Magic Mouse" is too low and uncomfortable to use. It causes me severe pain in my wrist, whereas this one causes no pain at all.

    18 of 22 people found this useful

  • 1.0 out of 5 stars

    Apple should be ashamed.

    • Written by from MARYSVILLE

    This is the third mighty mouse to fail me in a little over a year. Despite cleaning the scroll ball they all eventually fail. I'm truly surprised that someone has not initiated a class action law suit against Apple for this miserable product. If it was an el' cheapo mouse that would be one thing, but these are expensive. If this was car part it would be recalled, if it was an aircraft part the FAA would ground it, if it was a medical device the FDA would ban it.

    19 of 24 people found this useful

  • 3.0 out of 5 stars

    Apple Care Steps for Cleaning Roller Ball

    • Written by

    I've had my Mac for 8 months. Between my business and my husbands grad school work, we use the internet frequently. Only recently has the roller ball been getting stuck. It would scroll down but not up. Reading the other reviews I was worried about having to clean the mouse. I didn't want to do damage and void the warranty.
    I called Apple Care and was told, yes if you use the wrong chemicals or take it apart, it could void the warranty. This is how they told me to clean it. Take a clean dry paper towel/ tissue and hold it in your hand. Flip the mouse over and rub the roller ball in all directions on the towel. If that does not work, add a few drops of water to the paper towel for a little moister and rub the roller ball again. After doing so, my mouse works again. I find it is always best to call and ask instead of risking the warranty.

    17 of 20 people found this useful

  • 4.0 out of 5 stars

    Clean your mouse and wash the french fry grease off your fingers

    • Written by from Nevada City

    My scroll wheel lost functionality recently so I searched for: cleaning mouse scroll wheel.
    There were plenty of hits online.
    I took a can of compressed air and inverted it so it would blow liquid refrigerant out the spray tip instead of air. I turned the mouse upside down and pressed the tip against the scroll ball to try to get the spray to go between the ball and the mouse cover.
    I sprayed a couple of blasts into the beast. Almost got frostbite from the liquid propellant that dripped on my fingers - that stuff is cold!
    Then I rolled the mouse upside down on a microfiber lint free cloth placed flat on a table top.
    I think Apple says to just turn the mouse over and roll the scroll ball for a while - but it was more fun with the compressed air. Don't try this at home - I am a professional.

    19 of 24 people found this useful

  • 4.0 out of 5 stars

    How to fix your scroll wheel on the mighty mouse

    • Written by from Winnipeg

    I have given the wired mouse a four star rating only because it looks good, and performs well if {and this is a big IF}: it must be kept clean.
    I use the alcohol swabs you can buy at any drugstore and clean the dirt regularly.
    I too had the scroll wheel start to underperform and not scroll properly, then I learned that if you ran the swab over the wheel and turned at the same time it ran the alcohol down into the mouse and cleaned up the dirt that that had accumulated.
    Within seconds the scroll wheel worked as new.
    And it works well on cleaning the bottom of the mouse that accumulates dirt from any surface you are working on.
    Is the design poor? Yes! But if kept clean it does seem to work o.k.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Epic Fail

    • Written by from Mentor on the Lake

    I am a major Mac fan - got it all: macbook, imac, iphone, ipod, you get the picture. The mouse that came with my imac started to booger up about 6 months after purchase: scroll ball becomes temperamental. Eventually stopped working all together. Got a second one ... now 8 months out, same thing. I'm done with this "Not-so-Mighty Mouse"! I'll be getting a different mouse. It's the only Apple product I've had problems with, but geez, after searching, this is a chronic issue with this product - FIX IT PEOPLE!! Why would you want us to have all these fabulous electronics and get a lame mouse to ruin the experience! Needs a redesign, that's for SURE!

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Scroll Ball is Terrible

    • Written by from Seattle

    The Apple Store uses adjectives such as innovative, revolutionary, and amazing to describe the scroll ball on this mouse. Frustrating and useless is a much more accurate description. It will occasionally work fine for awhile but then it will stop. Often it will scroll in one direction only which is much more frustrating than not working at all. I've used three of these. They have all had the problem. I've come across many mice that I didn't like but none have been more annoying than the Mighty Mouse.

    18 of 22 people found this useful

  • 1.0 out of 5 stars

    wheel gunks up inside - impossible to clean!

    • Written by from Albany

    This thing is fantastic. But after about 3 weeks the scroll wheel already started sticking. This happens every now and then, and if you mess with it you can get it working again. But here I am after about 11 months and it won't scroll down and I can't work it free, this time it's really shot.

    Just watched a video online about how to take it apart and clean it. Umm...not easy. Seriously apple? If it's that hard to seal the little parts inside from dust and debris, then for the love of god make it easier to clean! It's glued together! That's ridiculous. So i've got to go for a $50 mouse every year now? And be periodically annoyed by it that whole time whe it intermittently sticks?!?

    You get used to the scrolling action and it really is great, so when it stops working it's even more annoying than you'd think. Ugh, my love/hate relationship with apple continues...

    17 of 20 people found this useful

  • 1.0 out of 5 stars

    Do not buy if you have a notebook!

    • Written by from Eldersburg

    It is beyond me as to why Apple would create a wired mouse that is unusable to macbook users (unless, of course, you are left-handed.) The cord is so short, and seeing as the usb drive is on the left side, buyers are forced to keep the mouse to the left of their macbooks. This means that we must then spend another $20 upgrading to the wireless version.

    18 of 22 people found this useful

  • 1.0 out of 5 stars

    Your better off going to a pet shop

    • Written by from Exeter

    If it wasn't for the cord, I would I thrown this device out of my city flat window and down to the busy traffic below, many times by now! Yeah Apple make great computers, great software, I had a Powerbook that lasted for years, but this mouse is useless. It works wonderfully for the first three weeks, then the scroll wheel picks up some dirt and it's useless. I have figured out how to crack the case and clean the insides, but this is a mission and a total waste of my time. And now it seems to jump onto the dashboard whenever it feels like it! Buy this and you'll be coming back to get it replaced in about 6 months (if that).

    17 of 20 people found this useful

  • 2.0 out of 5 stars

    A constant battle to keep the scroll ball working

    • Written by from Salt Lake City

    Works great in the beginning. Very customizable and cool-looking. But soon, you find that the scroll ball begins to malfunction. There are temporary fixes (Windex, alcohol, pressing hard and scrolling), but the problem only gets worse with time. In general, I love Apple products because they are robust for years. This product is a dog!

    14 of 14 people found this useful

  • 3.0 out of 5 stars

    Great for 12 months, then it gums up and into the landfill it goes!!!

    • Written by from Edina

    I've been using this mouse for about 12 months, and it's absolutely great when the scroll ball (track ball on the top of the mouse) is working. I like the size and ergonomics of the mouse just fine, the left and right clicking works perfectly, and I love the multi-directional scrolling with the track ball which enables me to scroll quickly both up-down and side-to-side on large spread sheets and web pages. The problem lies in the maintenance of the little track ball. Once it starts to get dirty from the normal oil that we all have on the surface of our skin, it slips a little on the inside of the mouse (meaning that the track ball moves but the cursor on your screen doesn't), Apple recommends that you flip it upside down and run it around on a damp cloth, which works fine for a month or so, but eventually the dirt on the inside of the trackball housing accumulates to the point where the track ball gets so intermittent that it's useless. And like so many other seemingly high-design Apple products, it's impossible to take apart and properly clean. Since there is no recycling symbol on the bottom of the mouse, there is only one place left for it to go --> into the trash and into the landfill. So much for Apple's green commitment.

    16 of 18 people found this useful

  • 2.0 out of 5 stars

    mighty mouse

    • Written by from bozrah

    loved this mouse when I first got it. The scroll ball stopped scrolling down after just a few months. This quickly becomes a big pain in the neck!

    17 of 20 people found this useful

  • 1.0 out of 5 stars

    Save Your Money

    • Written by from Rowley

    This is my third Mighty Mouse. It starts off working great then the wheel will get stuck and you need to roll it on a piece of paper to clean it out. All 3 have stopped working within a month or two. The third one stopped working this morning where no matter what I did I could not get the mouse to work properly.

    Save your Money.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    You shouldn't need to keep fixing it.

    • Written by from Madison

    I took DC from Westerly's advice (below) and used a sheet of paper to fix the scroll sphere that didn't work. My mouse stopped working after 3 months of use. This was good advice and the mouse is working again. Thanks for that. Now, for Apple's reputation and for getting charged $50 for this mouse, I should not be turning it upside down and rolling it on paper to get it working again. It is frustrating.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    Bad...

    • Written by from Kelowna

    This mouse is BAD. I used it for over a year dealing with the stupid scroll button that regularly didn't work. I never realized how bad it was until I went out and got a new Logitech mouse. This mouse is a waste of money. There are way better ones on the market.

    17 of 20 people found this useful

  • 1.0 out of 5 stars

    Deeply flawed design

    • Written by from Saint Louis

    This mouse has several problems, making it difficult to use. The first is the tracking. On every surface I've tried to use this mouse on, the tracking tends to jump in random directions. This turns the action of moving the mouse pointer into a frustrating game of hide-and-seek. I've been using optical mice for years now, and this is the first that absolutely fails to regularly track on a normal desktop surface.

    The next is the scroll ball, which frequently stops working and requires cleaning. This design flaw has been present since the introduction of the Mighty Mouse, yet Apple has done nothing to resolve or mitigate it. Scrolling with the mouse is an important operation for me, and having it fail is a jarring experience.

    Finally, the mouse has a high failure rate in detecting right-clicks. The buttonless design is sleek, but does not work well. The Wired Might Mouse is a concrete example of Apple putting placing purity of design over ease of use.

    16 of 18 people found this useful