• 4.0 out of 5 stars

    trackball fix

    • Written by

    I too had the track ball accumulate dirt and stop functioning. I read on a subsequent blog that turning the mouse upside down and running the roller over a clean sheet of paper for about a minute or so would purge the dirt. It did, and now the mouse works as good as the day I bought it.

    24 of 26 people found this useful

  • 2.0 out of 5 stars

    The scroll ball will fail.

    • Written by from New York

    I'm on my second Mighty Mouse in a little over two years and am giving up on them. The scroll wheel inevitably fails because of dirt. I keep cleaning it according to Apple's instructions but that either makes it work for a day or two or not at all. I love the look of it and the multi-buttons are great, but the scroll ball is completely unreliable.

    34 of 46 people found this useful

  • 1.0 out of 5 stars

    The Disposable Mouse

    • Written by from Toronto

    Alright, as I type this, I have only had the mouse in my possession for three days. Many problems plague it.

    1. The side buttons respond haphazardly every once in a while - when I don't click them! As for when I try to click them: nothing happens.

    2. The scrollball is filled with dust and has stopped working.

    3. I had to revert to single button mode because the scrollball had a malfunction and would only open the dashboard, even if I was clicking the real buttons.

    I've had a $15 optical mouse, just the basics, for about two years now, and it performs much better than this one. What's more, you can't even fix it - it's sealed shut.

    So quite honestly, don't waste your money. It's not worth it.

    31 of 40 people found this useful

  • 1.0 out of 5 stars

    It looks cool, it could be good, Im joining the club...

    • Written by from ottawa

    Yes my scroll ball no longer scrolls down. It lasted about 8 months which is an accomplishment by the way over my friends which lasted 4 months or so. So, to Apple, do you read these reviews? Do you think about improving things like this? OR are you going to continue to dish out faulty mouses to happy unsuspecting customers?

    34 of 46 people found this useful

  • 1.0 out of 5 stars

    not that great

    • Written by from Sacramento

    I can't scroll down anymore! After two months of owning the computer... the computer is fantastic, the mouse is horrible! I can scroll up, but I can't scroll down.

    38 of 54 people found this useful

  • 1.0 out of 5 stars

    disposable mouse that works well for few months

    • Written by from MONTREAL

    used it for few months, the ball stopped working, after a clean up it was good for few weeks, then i had to clean it again every once in a while, finally it stopped scrolling in one direction no matter how much cleaning i did,
    save your money, mouse design is not apples strong suit

    25 of 29 people found this useful

  • 4.0 out of 5 stars

    A Mr. Clean Magic Eraser...

    • Written by from Pharr

    ...works best to clean the scroll ball. Using scissors, cut off a small piece of the Magic Eraser (because you don't need to waste an entire one). Dampen it, lay it on a flat sturdy surface and then turn the Apple Mouse upside down and roll the scroll ball along the Magic Eraser horizontally and then vertically. Then use a paper towel or a lint free cloth to dry it. I did this with the wireless version and it worked great. I gave it four stars because it's a really good mouse, wired or wireless. It would have been five stars if the scroll ball had been a touch sensor instead. Then, like optical mice, they wouldn't need to be cleaned on a regular basis.

    21 of 21 people found this useful

  • 5.0 out of 5 stars

    MIRACLE PAPER!!!

    • Written by from Mc Kenzie

    Wow! Thanks to whoever discovered the paper trick!! If you're having trouble with the roller ball, unplug the mouse, and roll it on a piece of paper in every direction for a minute or two. fuzz and particles came off on the paper. it works now!! <3

    25 of 29 people found this useful

  • 1.0 out of 5 stars

    Bad mouse

    • Written by from Rio Verde

    The track ball on this mouse will fail . Don't buy one.
    I am a dedicated Apple consumer since 1980 and always will be.

    25 of 29 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by from Chicago

    I don't understand how Apple could have messed up so badly. My Blackberry, which is over two years old and uses a scroll ball as well, has never given me this sticking problem.

    If you can manage to have desert-dry hands and keep the mouse in a humidity-controlled room it will be fine.

    27 of 33 people found this useful

  • 1.0 out of 5 stars

    Spend more time cleaning than using!

    • Written by from Lewiston

    I have the wireless version which I spend about an hour a week getting the small ball to scroll properly. Although I have the 3 year warranty and am well within it, all I get is encouragement to keep cleaning it. I've owned half dozen mice over the years and have Never had this many problems. They should all be recalled and replaced!

    25 of 29 people found this useful

  • 2.0 out of 5 stars

    Scroll wheel not working...

    • Written by from Cathedral City

    I have never understood how a company that claims to have the most sophisticated operating system in the world can't make a mouse that supports their system in the same way as the processor. This is a great mouse, for a minute. Then the scroll wheel gets dirty from the smallest amount of dirt and no longer works. Mac use to make a mouse that would last 100 years! I still have one of those old mice that works. This one is literally the best of the best and the worse of the worse. I cannot repurchase this type of mouse because i cannot support substandard equipment when there is a highly rated second choice. I can live without the 360 degree scroll wheel in exchange for one that works! The worse thing about it is apple is the only one that make such a mouse. They must have bought out Kensington and Logitech by paying them not to create something just as good. Now i must decide which one of the other products to purchase since this Mac mouse can't even be cleaned! First chance i get to buy a product that puts this one in it's place i will. That also goes for the processor! Hooray for competition!!!!!

    24 of 27 people found this useful

  • 2.0 out of 5 stars

    Good mouse, bad scroll-ball

    • Written by from Vancouver

    Within a few months of purchase, the scroll-ball failed. I read up on how to clean the ball, but this usually only last for about an hour or two, max. This happened with the original Apple Mouse and the subsequent 'Mighty' Mouse, and is not really satisfactory. It lets down what is otherwise a good mouse.

    25 of 29 people found this useful

  • 2.0 out of 5 stars

    Sticky scrollball, but can be salvaged

    • Written by from Toronto

    I got my mighty mouse (the wireless one) about 18 months ago, and it gets a LOT of use. It's generally been good (though the side buttons are so stiff to press I never use them), but the scroll ball started to get pretty useless over the last few months. I tried cleaning it a couple of times which helped briefly, but it basically stopped scrolling down at all, and when it did scroll, the motion was very jumpy.

    I was starting to get annoyed at Apple's increasingly shoddy products (I just had a laptop battery fail on me too), but someone on here suggested cleaning the scroll ball with some hand sanitizer and paper towel. This worked a bit, but not totally. I then cleaned around the edges of the scroll ball itself with a folded corner of paper, scraping down inside the top of the mouse to clean out any built-up dirt (nothing to lose if it broke), and then cleaned the ball again with hand sanitizer and paper towel, and so far so good! Seems to be rolling cleaning again, in all directions. Just thought I'd put this "fix" out there in case anyone else was thinking of throwing their mighty mouse out the window...

    Someone

    24 of 27 people found this useful

  • 4.0 out of 5 stars

    defective mouse

    • Written by from Kearny

    I was shocked to see that so many people were having the same trouble as me with the "sticking ball" syndrome. I actually never had any problems prior to this and was ready to order a new mouse until I saw someone saying to use some hand sanitizer with a little paper towel and roll the little ball back and forth and up and down, and it worked!! My mouse is working beautifully again! Don't buy a new mouse until you've tricked this little trick!!

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Stay away from this

    • Written by from Vancouver

    I've bought a second Mighty Mouse after my first one became unusable. Still, the problem happened again: the scroll button jams itself like the old mechanical mouse. Having a mechanical scroll ball that you can't clean totally defeats the purpose of getting an infra-red mouse in the first place.

    33 of 45 people found this useful

  • 1.0 out of 5 stars

    Worst mouse ever

    • Written by from Plano

    The track ball on top fails without cleaning every month and it's too small.

    26 of 31 people found this useful

  • 1.0 out of 5 stars

    Nice to fondle; not to use.

    • Written by from Santa Cruz

    I've been living with three Mighty-Mice for more than a year now. I'm ready to scream.

    They're lovely. They are a triumph of elegant industrial design. They feel nice in your hand, and work great! (for a while).

    But then your scroll-ball jams. And then you clean it. And then it jams. And then you clean it. And then it jams. And one day: your heart just breaks, and you realize: "I hate this thing. It makes my life miserable."

    There are two bad things about this product which sneak up on you and drive you off the edge: One is the scroll-ball. Such a good idea! A real shame it doesn't work.

    The other is the "which button" sensor. Usually it works. Which means: It's fun when you first try it, but infuriating after a year of solid use.

    I'm going to go buy an ugly mouse with real, physical buttons and a boring old wheel. And it will be a happy day, my friend. A happy day.

    26 of 31 people found this useful

  • 1.0 out of 5 stars

    Worst Apple Product (From an Apple Specialist)

    • Written by from Lima

    I work at an Apple Reseller, and in my experience, this is by far the worst Apple product ever. I have used several through years and none has worked good enough. On our store, this is the ONLY product I just CAN'T recommend, and its painful, since I love everything Apple. Do yourself a favor and don't invest on this product.

    25 of 29 people found this useful

  • 1.0 out of 5 stars

    Scroll Ball no good

    • Written by from Tacoma

    After normal use the scroll ball stops functioning even with regular cleaning with provided cloth.

    26 of 31 people found this useful