• 1.0 out of 5 stars

    Scrollwheel has conked out on every Apple mouse I've used.

    • Written by from Minneapolis

    Apple has problems designing their mice. Get a Logitech.

    15 of 21 people found this useful

  • 3.0 out of 5 stars

    Why is the cable so short?

    • Written by from Brisbane

    Why would you design the mouse with such a short cable when you've also designed the previous Macbook Pro with all the usb ports on the left hand side? really apple, that's your definition of a great design?

    16 of 17 people found this useful

  • 4.0 out of 5 stars

    Great mouse but cable too short

    • Written by from CHIPMAN

    I love this mouse, have had it for years without any problems whatsoever -- but doesn't Apple know that some of us use desktop computers with pull-out drawers?

    In order to use it with the standard cord I had too have the monitor much to close, and I suffered like this until I ordered a USB cable extension. (Am I the only person who didn't know such extensions existed?)

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Scroll wheel never works properly

    • Written by from SHERMAN OAKS

    Nice design, but i've had to replace the mouse 4 times over a two year period. Why? The scroll wheel stops working after a couple of months, due the the poor design of the small ball. I am a clean person, do not use food, or have dirty hands when using keyboard/mouse, yet even the smallest amount of natural accumulated dirt will render the scroll wheel inoperable.

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    It's all about that scrolling ball

    • Written by from McKinney

    The Good: The rest of the functionality of this mouse is great. Meets all the needs that a designer could ask for. Have been using it for years now.

    Like any mouse with a scrolling ball, it gets dirty. That's not the issue, the issue is finding a way to clean it. I had to pry mine open with a letter opener, unfasten two electrical strips, three screws and a clip that holds the ball down. If it wasn't for the spare mouse (one that had the same issue before) I wouldn't have a mouse right now.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Beautiful but useless

    • Written by from Brooklyn

    This mouse has a chronic problem of dirt clogging the scroll ball - there are plenty of reports on the Internet about this poor design problem. While Apple provides official cleaning instructions, they do not work well. Additionally, the mouse cannot be opened to clean without breaking it, since the body is glued together. As beautiful and elegant as it is, this mouse will become dysfunctional within a few months.

    14 of 16 people found this useful

  • 3.0 out of 5 stars

    See the 12/28/12 Mr. Clean magic eraser solution - it works

    • Written by from yonkers

    I looked at this suggestion from 12/28/12 even after I purchased a Rocksoul laser mouse for my Imac; it worked~
    First, after using a magic eraser back and forth, it worked slightly better than not at all. But then, I read the whole review - the part about rolling the mouse scroll button back and forth vigorously over a clean piece paper. The dirt inside the mouse was wiped off on the clean piece of paper. I did this several times and now the mouse works just fine. Great solution!

    I was irritated by this malfunction too, but I have to admit, after seeing what came off on that paper, that is makes sense that dirt and oils will effect the functioning of this - and any other - scroll button mouse.

    11 of 11 people found this useful

  • 2.0 out of 5 stars

    Mr. Clean fixed my bad mouse

    • Written by from Marietta

    My roll ball has not worked for months. I was frustrated and was gonna buy a Logitech since this is my third Mac mouse that has developed the same problem. I use a slightly damp Mr. Clean Magic Eraser. Many rolls of the ball on the magic eraser with slight down pressure on the ball and it started to work. I then rolled it vigorously on a clean piece of paper, then the eraser then the paper again. It now once again works like new.

    I love the mouse when it works and hate it when it doesn't, so I gave it a pretty low rating, but maybe you can fix yours as well and the rating might increase.

    11 of 13 people found this useful

  • 4.0 out of 5 stars

    Great mouse, but...

    • Written by from CAMARILLO

    This is a great mouse and I love using it. The scroll ball is really natural way to scroll through web pages and documents, BUT you will have to maintain it. It frequently collects dusk and debris as well as oil from your fingers. Best way to keep it working is to use some isopropyl alcohol and work the scroll ball. The other thing is that Apple wants $49, which seems rather steep to me. I don't remember paying that much for it 3 yrs ago.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    Disappointed Apple Product

    • Written by from Dallas

    Worst mouse ever. Scroll ball stops working after several months. It literally is the worst thing that Apple has ever created.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Not worth the money

    • Written by from Gaucín

    Have had one of those for about two years. Worked fine for a while, then the scrolling began to behave erratically (down was OK, up was not). Found some tips on how to clean it (using alcohol, white paper,...). That worked for a while, but eventually, I had to clean it every week or so. Recently, the right-click began to show signs of weakness as well, and today... well, the mouse simply stopped working altogether, with the thing getting confused between right-click, scrolling and left-click. Very disappointing from Apple, especially after I had to buy a new power adapter for a McBookAir not even 2 years old! I have an iMac, 2 McBook Air, 1 mini, one iPod, but seriously, I will think twice before buying Apple again next time.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    clean the button on mouse

    • Written by from Sierraville

    I use isopropyl alcohol (basic first aid alcohol 70% solution) and a clean cloth that does not shed lint. Soak the cloth in the alcohol and work it into the button. Keep pressing and moving the button until the alcohol starts cleaning away the grease. This may take a while, but I have found that it's very effective at getting the button to move and scroll again.

    14 of 18 people found this useful

  • 4.0 out of 5 stars

    Like it.

    • Written by from dorchester

    I've had the mouse for a long time now (about 3 months) and it works just fine. I like it because it is more comfortable to my hand than the magic mouse. I just think its a little pricey for a wired mouse.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Super Slow Tracking

    • Written by from RALEIGH

    I adjusted the tracking speed in system preferences to the fastest speed, and STILL this mouse requires about 4 square feet of physical desktop space to move the cursor an inch or two. I don't understand this.

    7 of 12 people found this useful

  • 1.0 out of 5 stars

    Useless

    • Written by from London

    Wont work on a standard surface (apple magic mouse and other mouses do), cord is ridiculously short and its pricey. Bad combination.

    43 of 46 people found this useful

  • 4.0 out of 5 stars

    How to clean the scroll wheel

    • Written by from Miami Beach

    I have had on going problems with the scroll wheel only working to scroll downward. I tried cleaning it with numerous products to no avail, until now.

    Use a dry Mr. Clean Magic Eraser. A couple of wipes while pressing down lightly on the ball and VOILA! It works as good as new!

    72 of 74 people found this useful

  • 3.0 out of 5 stars

    wire too short, stops scrolling

    • Written by from Bowling Green

    I agree about the scroll wheel issue so many have commented on. I just got mine back working (only 6 months old) by using compressed air. Hope it stays fixed. Last time I followed advice I found on-line and tried rolling the wheel back and forth vigorously. That did not work this time.

    I wouldn't mind a longer cord either. Also, it is very finicky about the cut and paste right click location. You have to monkey around with it to find a mysterious sweet spot so that pop-up menu with cut and paste options shows.

    It's true that when it comes to mice, Apple needs to hire some Logitech engineers. I loved my wireless Logitech mouse with my MacBook. Maybe I will go back to using that instead...

    33 of 34 people found this useful

  • 4.0 out of 5 stars

    Mouse

    • Written by from Riverport

    Found the suggestion by David F of 4Apr12 to be most helpful. Now happily scrolling instead of having to use the scroll bar on the side. Thanks for the great tip.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Abysmal.

    • Written by from Newburyport

    The tremendous two feet of cord provided would easily be enough to meet anyone's needs, unless they happen to own a recent Mac laptop. You see, in a stunning display of carelessness, Apple decided to place all USB ports on the left side of their laptops, giving the user about eight inches of usable cord. You can always run the cord under the laptop if you don't mind the inevitable wobble that will occur every time you try to actually use your computer. The scroll ball is an abomination. It's just an awful idea that has been poorly executed. The "touch sensitive shell" only recognizes right clicks when you deliberately take the time to think about where you will placing your fingers, and even then it doesn't always work. I don't even know where to start with unnecessary and, quite frankly, useless side buttons. Anytime I try to use them, I have to squeeze the mouse so hard that it registers as a left-click. Even now, I am now being forced to use a stack of paper as a mouse pad because even the slight discoloration of wood grain throws off the "precision optical sensor", which the website assures me does not require a mouse pad. Overall, a saddening amount of money, resources, time, and labor went into making this travesty.

    13 of 15 people found this useful

  • 2.0 out of 5 stars

    Scroll mechanism fails

    • Written by from Tomball

    I have had three Apple optical scroll wheel mice, two wireless and one USB. In a 16 month period, all three have developed the same malfunction: the scroll wheel will not scroll vertically in both directions. I could either scroll up or scroll down, but not in both directions. This problem has been previously reported bo other reviewers and is apparently quite common. While I am biased toward Apple products in general, this one is a dud.

    15 of 15 people found this useful