• 1.0 out of 5 stars

    Cleaning the Scroll Ball

    • Written by from LAKE OSWEGO

    I found the best way to clean the scroll ball is to wet a paper towel with isopropyl alcohol and work it around in all directions on the scroll ball for about 30 seconds, or until the ball starts moving again. Then continue for another 15 seconds or until the movement becomes smooth and consistent. I don't know how long the cleaning lasts, but it appears to do the job.
    I am disappointed that Apple didn't do a better job of documenting the care and maintenance of the scroll ball since the majority of posts on this review site are about scroll ball problems. I've used competitor's mice for many years and have NEVER had this problem.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Does not last

    • Written by from Belmont

    Scroll wheel stops working eventually. You do tricks to clean it out a few times, but eventually it stops working. Great features and amazing at first, but in the end, it is just not worth it. It will die. You will hate it. You will need a new mouse. All in due time.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Stay away from this

    • Written by from Vancouver

    I've bought a second Mighty Mouse after my first one became unusable. Still, the problem happened again: the scroll button jams itself like the old mechanical mouse. Having a mechanical scroll ball that you can't clean totally defeats the purpose of getting an infra-red mouse in the first place.

    33 of 45 people found this useful

  • 1.0 out of 5 stars

    Might Only Briefly

    • Written by from DAYTON

    The mouse works really well out of the box. Then in about 6 months the scroll ball get dirty and there is no effective way to clean it. It is not removable. For the money, there are many better choices.
    Apple, you make great stuff but you struck-out on the Mighty Mouse.

    31 of 46 people found this useful

  • 1.0 out of 5 stars

    Short Life

    • Written by from Napa

    Of all the mice I have owned, this is the shortest lived mouse I have ever had. Nine months and the scroll ball no longer works, and the sealed body means you can't clean it.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    A Complete Pain!

    • Written by from Chicago

    I love the functionality of this mouse. I hate the fact that I have to clean and fiddle with the trackball every other day though. Apple should really offer up a free mouse of their new design (once it is released) to anyone who currently owns one of these P.O.S.

    I love you Apple and always have... but this is flat out unacceptable!

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    yes it is undeniably great at first and yes it will break.

    • Written by from Medicine Hat

    14 months for me and splat. stupid ball tracks up and not down. will purchase another because it is so good when it works, but if that one goes i will turn elsewhere. look elsewhere as direct from apple is ridiculous for something that should last the life of your computer.

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Scroll Ball

    • Written by from Lancaster

    My scroll ball doesn't let me scroll down anymore, which really stinks because that's all I do. Mouse isn't even that old!

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Deeply Flawed Design

    • Written by from BALTIMORE

    1. The track ball is unreliable. Sometimes it 360's, sometimes it only goes up or to the side. Often it just sticks.
    2. The design is cool but way to slippery. There is no place where you can get a grip on the thing.
    3. Apple is down right "snarky" about this product. They won't refund money.
    4. The software to control/customize it is very difficult to use and not intuitive.

    11 of 12 people found this useful

  • 1.0 out of 5 stars

    Hate it!

    • Written by from Madison

    The ball that allows u to scroll up and down always gets locked up and still rolls, but you are unable to actually scroll the page! For how much you pay for a MAC you'd think they'd give u a well working mouse along with it!

    19 of 21 people found this useful

  • 1.0 out of 5 stars

    I really believe this mouse should be recall by manufacturer

    • Written by from Brooklyn

    Yes, unfortunately with this item Apple again becomes a victim of it's own idea of non-functional design, meaning, sometime they produce nice looking items that have no meaning whatsoever ( you know it makes me scream sometime when I use my iPod: Apple! A POWERBUTTON , PLEASE!) Does it sound familiar at all ? So, the same thing goes with this mouse, Apple, please make a real powerball! Yes, it does look nice, design is as beautiful as always , except for...you can't use this thing! I had to call Apple today to make them exchange mine, and i use cordless one ( that's where it gets expensive!) Fortunately, my Mighty Mouse was covered by external warranty, however, what am I gonna do next time, when a new exchanged one dies? Buy a new one for another $60 or so??? in a year? You know, when car makers produce a bad car, they recall them. And it costs them much more then it would be for Apple to recall a bad-designed mouse, so may be for once we could get something fixed and exchanged with a better product by Apple? That would be nice, wouldn't be?

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Terrible Scroll Ball - I'm on my second replacement mouse

    • Written by from Toronto

    The mouse looks great and obviously goes with the computer, I didn't only buy the mac because its a mac but I also bought it for looks. The mouse is terrible, the scroll button keeps on malfunctioning, I am on warranty but its such a hassle to keep on complaining about this. I know I should get another mouse but other mice don't look as good with the keyboard... This was/is very disappointing!

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Pretty much the worst mouse ever designed

    • Written by from parlin

    I hate this thing. The scroll ball wont work properly anymore, its constantly switching between windows without my permission, the bottom just collects dirt like no mouse ive ever seen. Terrible design, terrible quality, terrible price.

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by from Louisville

    As everybody knows by now, the scroll ball is impossible to clean and regularly malfunctions. The side buttons are very stiff and useless. It is ambiguous about a left click and a right click. Why can't Apple make a good mouse?

    17 of 19 people found this useful

  • 1.0 out of 5 stars

    Yeah

    • Written by from Chicago

    These are great calendars: you know it's been exactly 13 months since you got it because that's when the scroll wheel dies.

    Great idea. Horrible execution.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    What a failure!

    • Written by from Jakarta

    I bought this mouse from a friend since he sold with very good price. Now I know why he sold it cheap. Everything on this mouse is unreliable. The scroll ball is a nightmare to use. It doesn't have the clicking action like mouse from the rest of computer maker. Reading/browsing line by line is not easy by scrolling the ball. And the size is so tiny, it's really hard to make a detailed movement using the scroll ball. The side button are useless. Pressing two side buttons on this mouse is not easy, you don't get the fell of pressing. Event the shape is way too flat compare to normal mouse, it doesn't fill the palm of your hand (ergonomically wrong). Just a suggestion, before buying this kind of toy stuff online, better go to any retailer/apple store, and feel/test it for yourself. It looks great, but now it end up in my cabinet dusty. Totally not recommended! Get a real mouse like logitech or microsoft!

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Broken Mighty Mouse

    • Written by from Banbury

    I am a convert from the PC world and love my imac of 18 months. My only issue is the Mighty Mouse. At about six months the scroll stopped working. Due to it not being designed for taking apart to assist in cleaning, I took it back to the shop. They took it up stairs to the Genius Bar to blow high pressure air through it. It helped, but never really sorted it.
    I have cleaned it as directed and I am not a heavy handed user, but a disappointed one, that such a small, but relatively expensive part should blight my enjoyment and conversion to the mac world.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Agree

    • Written by from Philadelphia

    This mouse is awful. Scroll ball is completely broken and is now interfering with left click so that it is instead interpreting left clicks as scroll ball clicks.

    Awful.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Scroll Ball Failure

    • Written by from Mesa

    This is the one Apple product not worth buying. Apple needs to fix the scroll ball problem, until they do, don't spend your money on this.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Don't Buy.

    • Written by from collinsville

    Track ball will break shortly after you buy it and can't be fixed. Incredibly overpriced and substandard product. Of course, if you use it with unpowdered latex gloves it "may" work longer. Just a horrible design to have a ball you can't clean Apple might as well go back in time and start selling it without the ball again because that is what you end up with anyways.

    5 of 7 people found this useful