• 5.0 out of 5 stars

    Great Mouse - Easy cleaning fix when scroll ball doesn't work

    • Written by from New Hope

    I have owned this mouse for about two years and just recently the scroll ball didn't work anymore when scrolling "up". Other than that the mouse has been perfect and between this mouse and the mag trackpad (which I also own) - I am not sure which one I like better. The mouse has some benefits that the trackpad doesn't match, but there are advantages of the trackpad as well. Anyway, like so many postings and subsequent bad ratings, I have eventually experienced that the scrolling mechanism failed. I looked up some of the positive reviews here and took a can of spray electronic cleaner (I was out of the compressed air / dust removal spray can stuff) and sprayed the cleaner into the scroll ball area. Within about a minutes the mouse was just fine and everything worked again. Great mouse! I continue to enjoy it and am not planning to replace it. Just needed a few seconds of cleaning.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    $50 poorly engineered product

    • Written by from Rancho Cucamonga

    I'm actually kinda shocked at Apple for this - The issues with mouse scrolling have been very well documented and lots of people are complaining about this.

    I have purchased mice that cost $8 and worked for years. I am now on my third Apple mouse, (at $50 a pop!) within 6 months.

    I tried all the tricks....cleaning, rolling it upside down on paper, etc. multiple times. This is just a poorly engineered item. Really, a $50 mouse should work for more than 30 days.

    Going to buy a cheap logitech that, while ugly, at least will work reliably.

    13 of 14 people found this useful

  • 4.0 out of 5 stars

    Clean the Mouse roller ball!! It works!!

    • Written by from ASHLAND

    This guy with the comment below has the trick! I tried it and it worked! I took his advise, got a Q tip and dipped in rubbing alcohol and rubbed it on the little ball and saw little tiny hairs and things come out. I just kept doing it till it was completely clean and it works great again!! Thanks so much.

    4.0
    Rubbing Alcohol Really works!

    Written by KS from Edmonton
    Nov 27, 2007

    All the posts about this mouse is about how the scroll bar doesn't work after a while. I saw a review about using Rubbing Alcohol and a Q-tip to fix it. It Works! Just take a Qtip, dip it in rubbing alcohol and then scroll around on the mouse with it. After all the gunk in out the scroll will work again! thanks so much for the tip!

    13 of 14 people found this useful

  • 4.0 out of 5 stars

    A Great mouse if you are conscientious

    • Written by from LANGLEY

    Like all mice w/roller balls, you have to keep it clean.
    One puff of canned air once a month or two does it.
    I have had two of these for 5-6 years (in addition to a Magic Mouse + and a LogicTech), they still give that nice instant "hands-on" analogue feel that you cannot get with a wireless.

    Just keep it clean!

    12 of 12 people found this useful

  • 2.0 out of 5 stars

    Good mouse Bad ball (mixed emotions)

    • Written by from Kellerton

    I purchased my computer in 2009 the Apple mouse came with it. The scroll ball in the mouse worked for just over a year then it started not wanting to scroll down and from there it got worse. An acquaintance suggested trying to clean the ball with alcohol [just use the alcohol sparingly]. I did this and it worked for a while.
    if the ball was removable like the ball in the rollerball mice was it would be easy to clean and I would have only one complaint about one of the best ideas to come from Apple so far. It doesn't come cordless.
    NO other mouse I have seen or used comes close to this one.

    13 of 14 people found this useful

  • 2.0 out of 5 stars

    After 3 months it's done!!!

    • Written by from PORT STANLEY

    After 3 months of having my iMac the Mouse doesn't scroll the ball is done.

    17 of 22 people found this useful

  • 2.0 out of 5 stars

    Unreliable and impractical

    • Written by from New York

    It looks nice, if only it worked as nice.

    The miniscule scroll ball is nice, but it gets stuck so often, if you want to get help with it, Apple will tell you to turn it upside down, roll it around, and blow into it. Great.

    The side button is nice, and actually pretty helpful.

    The main problem is the whole "clicking" thing. There is no way to right click and left click at the same time! As someone who likes to play games on the Mac's sub-par hardware, I find it very frustrating.

    13 of 14 people found this useful

  • 4.0 out of 5 stars

    Clean the scroll ball and then it's brand new again!

    • Written by from Pasadena

    I came on here to buy a NEW mouse since my scroll ball wasn't working anymore. i saw on a review to get a clean white paper, turn the mouse upside down and rub the scroll ball on the white paper. ALL THESE BLACK SPECKS came out! and then a big CHUNK of black came out! I kept doing it until there was no more black stuff coming out. and now my scrolling ball works fine!!

    Every product will eventually break down. This mouse- it was just dirty. Now don't you get dirty sometimes and you need a good cleanin'? :)

    15 of 18 people found this useful

  • 3.0 out of 5 stars

    Scroll ball bummer

    • Written by from Tacoma

    The scroll ball stops working every once in a while, so it will not scroll up or down. The best fix is to unplug it, turn it upside down on a sheet of copy paper, and rub the scroll ball with firm pressure on the paper. It will leave streaks of grime that come off the ball, but will restore the scroll function. Think of it as "routine maintenance".

    17 of 22 people found this useful

  • 4.0 out of 5 stars

    Life Expectancy of the Apple Mouse

    • Written by from Gatineau

    This is just from experience, but both my friend and I have had our Apple mice for about 3 years now and coincidentally they both stopped working properly at around the same time! Maybe a week apart... Unable to drag files around anymore, the mouse will just jump somewhere else when trying to drag and it'll mess everything up... It's a fair life expectancy for using it hours upon hours daily considering the work we do. And it's only about fifty bucks to replace it when it dies like that.
    Just a little FYI.

    16 of 20 people found this useful

  • 1.0 out of 5 stars

    I really believe this mouse should be recall by manufacturer

    • Written by from Brooklyn

    Yes, unfortunately with this item Apple again becomes a victim of it's own idea of non-functional design, meaning, sometime they produce nice looking items that have no meaning whatsoever ( you know it makes me scream sometime when I use my iPod: Apple! A POWERBUTTON , PLEASE!) Does it sound familiar at all ? So, the same thing goes with this mouse, Apple, please make a real powerball! Yes, it does look nice, design is as beautiful as always , except for...you can't use this thing! I had to call Apple today to make them exchange mine, and i use cordless one ( that's where it gets expensive!) Fortunately, my Mighty Mouse was covered by external warranty, however, what am I gonna do next time, when a new exchanged one dies? Buy a new one for another $60 or so??? in a year? You know, when car makers produce a bad car, they recall them. And it costs them much more then it would be for Apple to recall a bad-designed mouse, so may be for once we could get something fixed and exchanged with a better product by Apple? That would be nice, wouldn't be?

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Terrible Scroll Ball - I'm on my second replacement mouse

    • Written by from Toronto

    The mouse looks great and obviously goes with the computer, I didn't only buy the mac because its a mac but I also bought it for looks. The mouse is terrible, the scroll button keeps on malfunctioning, I am on warranty but its such a hassle to keep on complaining about this. I know I should get another mouse but other mice don't look as good with the keyboard... This was/is very disappointing!

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    What a failure!

    • Written by from Jakarta

    I bought this mouse from a friend since he sold with very good price. Now I know why he sold it cheap. Everything on this mouse is unreliable. The scroll ball is a nightmare to use. It doesn't have the clicking action like mouse from the rest of computer maker. Reading/browsing line by line is not easy by scrolling the ball. And the size is so tiny, it's really hard to make a detailed movement using the scroll ball. The side button are useless. Pressing two side buttons on this mouse is not easy, you don't get the fell of pressing. Event the shape is way too flat compare to normal mouse, it doesn't fill the palm of your hand (ergonomically wrong). Just a suggestion, before buying this kind of toy stuff online, better go to any retailer/apple store, and feel/test it for yourself. It looks great, but now it end up in my cabinet dusty. Totally not recommended! Get a real mouse like logitech or microsoft!

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Not Good

    • Written by from Columbus

    I love Apple hardware and Mac OSX. But I have to say the negative reviews on this particular mouse are true. In less than a year the mouse became a malfunctioning irritating annoyance. So bad, I went out to the back yard and threw the thing as far into the distance as I possibly could. One day it just went bonkers and out of control as far as point and click non-cooperation. Went to a Dell track ball mouse I had on the shelf. Will dig out my old imac mouse once I remember where I put it. I definately will not buy another one of these.

    13 of 14 people found this useful

  • 1.0 out of 5 stars

    NOT GOOD

    • Written by from San Luis Obispo

    I now have a MacPro 8 Core. Everything Apple makes is usually the BEST money can buy. HOWEVER, this Mighty Mouse is an absolute joke. The scroll ball seizes to function on a daily basis. It is so sensitive to harm that the price of this mouse could be better spent somewhere else.

    14 of 16 people found this useful

  • 5.0 out of 5 stars

    Mighty Mouse scroll ball

    • Written by from Bradenton

    I purchased a Mighty Mouse for my G5 shortly after it came out and have had good results since, cleaning the scroll ball occasionally with a moist cloth. It recently stopped scrolling down and no amount of cleaning helped. I replaced with a Logitech mouse but did not like the scroll wheel. Before going to the local Apple store to buy a new Mighty Mouse, I tried one last approach. With the mouse disconnected and upside down I used a cloth well soaked with alcohol and cleaned the ball vigorously and for several minutes in all directions. When I reconnected it the scroll ball worked smoothly in all directions. I now believe cleaning with alcohol on occasion is a good maintenance practice.

    15 of 18 people found this useful

  • 5.0 out of 5 stars

    Scroll Ball Problems? Not anymore

    • Written by from Henderson

    First off, this IS a great mouse. It seems the biggest complaint is the rollerball used to scroll. I understand that this is a very important feature, and it is used more than any button on the mouse, so I wanted to share the fix with you. There are two, maybe three, ways to fix this problem.

    First...wash your hands, people. If you have nasty hands and fingers, it will get dirty faster.

    Second...if the scroll ball gets stuck (ie. can't scroll at all...or only scrolls in one direction) here is the secret. Turn the mouse upside-down and roll, with some pressure, the ball on a piece of paper. This will get all the junk and dirt out of the mouse. Sure, you will do this a few times a year, but since this is the main complaint that pushes people to give the mouse a one-star, this should bump up your enjoyment of this mouse to 4 or 5. I love this mouse and I will never get a different kind.

    Oh, yeah, the third thing... It's a physical tool...its going to get dirty. Take care of your stuff, and it will last longer.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Works amazing until dirty

    • Written by from Wesley Chapel

    I loved the mighty mouse. We had a perfect 1-2 year relationship. Until one day I couldn't scroll down anymore. Once the scroll wheel gets dirty and stops working you have to basically break the mouse to clean it and glue it back together. The intermittent scroll failure when dirty will drive you insane!

    14 of 16 people found this useful

  • 2.0 out of 5 stars

    What were they thinking?

    • Written by from Capitola

    An otherwise fine product is seriously marred by the inability to be able to clean the trackball. There is no way to open the mouse and clean the innards, and the "fixes" are temporary.

    14 of 16 people found this useful

  • 1.0 out of 5 stars

    Flimsy, overpriced junk

    • Written by from Friday Harbor

    The scroll ball worked for about a month. For the price, this should win some sort of award for the lowest possible value for money.

    18 of 24 people found this useful