Customer Reviews and Ratings

I love these headphones! They fit so comfortably (more so than any other pair I have ever worn and I have owned many many pairs of headphones)! The sound is great too!

11 of 17 people found this useful

I've had three pairs of these headphones, the apple store has replaced them twice but I have experienced the very same problems with all of them, and am about to throw my last pair away after writing this review.

The probelms are:

1. Small electric shocks in the ears.

2. When using them whilst jogging/cycling after a certain time they randomly activate the 'voice control', fast forward/rewind music and randomly adjust the volume. This is really annoying if you use your iPhone/iPod for sport. Once the problem begins the headphones can't be used for sometime afterwards.
I am not sure if this has something to do with breathing sounds in the mic, or maybe sweat getting into the remote section on the cable. If it is due to sweat the remote should be made thoroughly waterproofed - especially for this price!
I have brought this up on online discussion forums (as have many others) and asked Apple directly but they have never responded, although they must be aware of these faults as so many people are experiencing the same problems.

3. With all the pairs I have used suddenly the remote stops working completely: no volume control, skip function or telephone ability. Each time after only a few weeks of use.

4. They are (like most in-ear headphones) supplied with three pairs of rubber in-ear plugs which fall off and get lost very easily. The supplied plugs are 1 pair each of small, medium and large. If you lose one you have no replacement in the correct size. Furthermore it is impossible to buy replacement rubber in-ear plugs in one size; they are all sold in pascks of S, M, & L. So you waste money and materials buying plugs which you cannot use.

5. With two pairs I've also had this problem: Although plugged in correctly the sound comes from the iPhone speaker and nothiing comes through the headphones - so they are completely useless!

Don't waste your money on these headphones! The sound quality is good but you can get just as good sound quality and reliability at a better price.

21 of 35 people found this useful

I'm a fan of Apple's computers, iPods and iPads. These headphones are among the worst products I've seen Apple produce. For $80, you can get better headphones. And with $34.2 billion in profits in 2011, Apple should stand by its products.
It took a week for the flaws to show. The sound quality at first was disappointing but adequate. One in three sets of earbuds nearly fit. Then came the field test. Within days the tiny screens inside were collecting ear wax, dust and lint. I attempted to clean them, with limited success. (Even a few blocked or damaged screen openings will muffle sound.) Fortunately Apple gives you a spare set. Well, that lasts the week, and then you're back to cleaning screens and wondering why recordings sound so much louder on your old headphones that came free with your BlackBerry.
I used these for transcription at work as well as music. I thought my recorder had failed -- the loss of volume and quality was severe.
I didn't feel compelled to write a review until I began losing the removable earbuds. These fit the headphones nicely at first. Then the plastic stretches, and they begin to pop off with minimal resistance. A few weeks after my purchase, the only time the earbuds stayed in place was when I had them in my ears or hands. I've searched bags, shelves, under couches and desks, and across city streets, eventually finding them every time. Last night, I wasn't so lucky. I took one earbud out to answer the phone and knew right away it was gone. It disappeared in the dark on a busy walkway of gray granite. I never found it.
Apple makes a big deal of not letting you return these once the package is open. I wonder why.

7 of 9 people found this useful

The good: Very confortable, good sound. The bad: the silocone tips fall off all the time, if you don't notice right away and find them- your out of luck as there is no apple replacement parts and no other brand I've found will work. I've replaced mine once, but won't again as I've researched other brnads and they have just as good of sound and are almost as confortable. Also, the inner ear part came off and there is a replacement for it in the initial packaging, so make sure you keep it!!

1 of 2 people found this useful

Great Apple's design!!!
Very small earphones. Good mid frequency and high, but low is very weak =(
For that cost can be better...
If you wanna more "live" and deep sound try another brand, like Sure...

17 of 21 people found this useful

These headphones work and sound great, except for two things- One, your voice doesn't loop back through the in-ears, so with the sound isolation it feels really unnerving, like speaking on the phone with earplugs in. This isn't the end of the world, but what's REALLY shameful is once you lose your silicone tips, you cannot replace them; you have to buy a whole new set of $80 headphones. There is no flange so they fall off easily. I have only had mine for 2 months and already they are useless.

55 of 66 people found this useful

I have bought 1 pair of the headphones and the right ear gave out, so I bought another pair. The left ear of the second pair gave out. I spend WAY too much money for the ears to go out shortly after I bought the headphones. I think I will go buy a cheaper pair of in-ear headphones because I can't afford to buy the Apple hadphones anymore.

Plus side--They fit my ear and were a good quality sound.

17 of 22 people found this useful

I really really really wanted to LOVE this headphone. but it was just not for me. the headphone itself is extremely well made. it kinda fit okay. the medium plug is a tap small but the large plug was way too big. and the sound quality was not as good i have expected. I am sad and disappointed.

19 of 29 people found this useful

I've had two pairs of these headphones, and they are absolutely GREAT while they last...however both pairs have broken within two months. At $80 a pair you would expect them to last long, but they don't seem to, at least for me. I would love these a lot better if they would last longer.

27 of 38 people found this useful