Home

  • 1-800-MY-APPLE
  • chat
 

 
 

Customer Ratings

1.5

Based on 512 reviews

  • Apple iPod shuffle Dock

    1.0

    Broken Dock

    Written by PM from MARICOPA

    Dec 12, 2009

    My ipod does not charge on my dock. I know it is the charger because it works just fine on my son's dock. I purchased my ipod back in March of 2009. I called Apple and explained the problem and they are sending me out a new dock. The gentleman on the phone was EXTREMELY helpful and professional. The ipod has a year warranty and it seriously was hassle free to have the dock replaced. I am impressed with their customer service as this was my first phone call to them. It is rare to find customer service such as this.....Thank you Apple!

    3 of 3 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    I pod shuffle dock is junk

    Written by JW from mansfield

    Dec 8, 2009

    I charged my Ipod shuffle just 3 times before the dock quit working sceptical on weather to buy a new charge dock wish they had a cord like the headphones the you could just plug in like the headphones

    7 of 7 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    Unsatisfied

    Written by CJ from Baltimore

    Dec 1, 2009

    I took care of my USB dock and for some reason it says unknown USB when i plug it in the computer and i got a replacement ipod and it still does the same thing this USB dock is unsatisfactory

    11 of 12 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    iPod shuffle 2nd generation dock

    Written by TN from København S

    Nov 30, 2009

    I am a happy Apple user but had very bad experince with this product. Broke after just a couple of weeks. "Dont do it" Apple inc.!

    7 of 8 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    Dock is a piece of junk!

    Written by LD from Orlando

    Oct 30, 2009

    I bought my shuffle only 6 months ago and now the dock doesn't work. The shuffle itself works fine, but now I can't charge it. I have never dropped mine, or abused it in anyway, so it has nothing to do with how I've handled it. This is poor quality! I can't see paying $30 just for a new dock, but I don't want the newest shuffle either.

    21 of 25 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    Buy non-apple dock!

    Written by CS from East Lansing

    Oct 19, 2009

    This dock is poorly designed. Mine failed so frequently (probably half the time) then mysteriously broke three weeks later. I am purchasing the Marware dock instead.

    13 of 20 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    No quality

    Written by DB from Lockport

    Oct 4, 2009

    This doesn't deserve 1 star, unfortunately I have to give it a rating.
    It didn't have it for even 9 months, & I'm not sure why it won't work.
    If the cord costs $30, and the ipod that comes with it should be sold seperate as $30 too, if it costs
    $60 together.

    10 of 10 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    shuffle dock broken

    Written by MB from Clinton

    Sep 29, 2009

    I agree that the dock is flimsy. Mine is broken and it is going to cost $29 to replace it--ridiculous. One should be able to walk into an Apple Store and get a free replacement.

    15 of 15 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    Broken stem on dock

    Written by CU from Fort Collins

    Aug 31, 2009

    From time to time I travel for work and bring my iPod and laptop with me so I can work and listen to music and audiobooks. Perhaps actually moving the dock around is too tough on it (and I'm not taking proper care of my equipment) because the stem broke off. I pack the dock and laptop in my carry-on, but the dock is the only thing that has ever broken. iPods were designed, I thought, so that we could travel with them. Perhaps the docks were designed to break so we'd have to replace them, spending more money on the same piece of equipment. Shame on you, Apple, for your poor design. I also don't like that, even when the dock works, you can either charge the shuffle or listen to it, but not both. I preferred the old design.

    45 of 50 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    BROKEN DOCK :(

    Written by MH from lynnwood

    Aug 25, 2009

    SO I GOT THE IPOD SHUFFLE FOR CHRISTMAS AND I HAVE BEEN VERY CAREFUL ABOUT THE DOCK.ALMOST A YEAR LATER, THE POST OF THE IPOD DOCK BROKE AND BENT.NOW MY IPOD IS DEAD AND I CANT LISTEN TO IT!I WENT TO CHARGE IT AND THE SHUFFLE FIT IN THE DOCK AND I PLUGED IT IN BUT ALL IT DID WAS STAY BLANK.IT DIDNT EVEN SHOW UP ON ITUNES!WHAT DO I DO?

    22 of 25 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    IPOD DOCK is GARBAGE

    Written by JM from Ketchum

    Aug 9, 2009

    We have three shuffle, one Nano and 3 Touch users in our house, not to mention all the laptops and workstation. Everything has been flawless except for the shuffle chargers. There is clearly a design flaw here. We have gone through 3 and only one has worked OK--it's only 5 months old. And to replace them for a few dollars less than the original cost of the shuffle. That's a rip off, especially when Apple did not build these right in the first place. Apple: You should make it up to your loyal users by at least not charging so much for a replacement. Better: Make it right in the first place.

    43 of 52 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    This thing is garbage!!

    Written by GS from austin

    Jul 29, 2009

    I have already gone through 2 iPod shuffle docks (in less than a year). They have not gotten broke or bent. They remain attached to my computer and never moved. They just quit functioning. I love my shuffle but hate that I will have to pay $29+ for a new dock. Shame on you, Apple. I am certainly not ordering a new dock nor am I buying a new shuffle... and I will certainly discourage others from doing so. I hate to even give this product 1 star.

    34 of 37 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    garbage

    Written by LR from Windsor

    Jul 23, 2009

    This doesn't do well with everyday use. The pole has snapped off like many other people's but I did absolutely nothing to it!! I'm thinking it's just from wear and tear after a year of putting the ipod on to charge and sync. You would think a big name like apple would make something a little more resilient ....

    23 of 24 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    Throw it on the rubbish heap!

    Written by LM from london

    Jul 10, 2009

    I agree with all the reviews i have read. I have had my ipod shuffle for less than a year. One day the dock was working the next day it wasn't! What is the point of having a product that discredits the apple name? I can't charge my Ipod to listen to my music! and for some reason the cable is bent (but no one has done anything to cause it!) so the cable bends for no reason, it stops working after a few months, the design is susceptible to damage... WELL DONE APPLE a round of applause to who ever made such a rubbish gadget! Throw it on the rubbish heap and start over!

    31 of 36 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    are u kidding

    Written by GW from Madison

    Jul 2, 2009

    i had this dock for about 5 months never did anything to it but one day it just broke i think apple could have definetly made this better

    28 of 31 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    Terrible!

    Written by DB

    Jun 24, 2009

    My charger fell of of the table and broke...
    One week after I got it!
    These chargers are how apple makes it's money -
    expensive to buy, break easily.
    What a waste!

    24 of 28 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    ipod shuffle dock

    Written by TS

    Jun 22, 2009

    Used the dock 3 time then broke, it was put away when not in use.

    22 of 24 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    I took care of it and it still broke

    Written by BD from Jacksonville

    Jun 14, 2009

    This sat on a shelf when not in use and I did not travel with it. It still broke. An Apple replacement costs nearly as much as buying a new shuffle.......

    33 of 34 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    Breaks very easily!

    Written by AR

    Jun 1, 2009

    I agree with all the reviews which indicate the charger breaks off easily. Very poor design.

    By the way "take care of your stuff" reviewer, I already have a mom to nag me. Get a life.

    29 of 34 people found this useful

    Was this useful?

    Flag as inappropriate

  • Apple iPod shuffle Dock

    1.0

    SOOOO UPSET

    Written by SK from Bridgeport

    May 1, 2009

    I get all excited to add new music to my ipod, but I find that the vertical stick in my Ipod is mysteriously leaning to the side. It was in my purse and I don't throw it around or mistreat it. So it must have broken from just setting my purse down.

    I thought maybe I could straighten it and maybe it will still work, but now I'm without music and battery charging. How did it bend so easily?

    I didn't notice how fragile it is, but I see that I have to pay 30 bucks out of my pocket for this cheapness.

    41 of 43 people found this useful

    Was this useful?

    Flag as inappropriate