• 1.0 out of 5 stars

    Dasign flaw

    • Written by

    I recently travelled with my new Shuffle, and when I got to my destination I discovered that the vertical plug of the dock that connects to the shuffle had snapped off in my backpack, rendering the dock useless. This highlights a design flaw in the design of the dock that comes with the 2nd generation iPod Shuffle, in that the vertical plug is susceptible damage.

    Perhaps Apple should consider making available a cheaper alternative USB adapter for the 2nd generation iPod Shuffle that does not feature the upright base of the dock, but rather a simple cable with a USB plug at one end and headphone-like plug at the other.

    2494 of 2940 people found this useful

  • 1.0 out of 5 stars

    Piece of junk

    • Written by from Martinsburg

    The new shuffle itself is great but the dock is a piece of junk. It sits up in a position to be broken off. I've had it for 2 weeks and it's broken off and useless. A replacement costs $30. It needs to be redesigned to eliminate the cradle and just plug in like the headphones.

    1845 of 2279 people found this useful

  • 1.0 out of 5 stars


    • Written by from Boston

    I Agree.
    Mine has also been snapped because it was on my floor and someone accidently stepped on it. Apple should make a different dock that's just a simple cable.
    I'm so disappointed to see such a high price (30 bucks??) for this unsecure stuff..

    1791 of 2288 people found this useful

  • 3.0 out of 5 stars

    I think this item needs a price cut

    • Written by from Monticello

    My 6 year old lost her shuffle dock, so I decided to buy another one. Ironically, with the recent iPod Shuffle price cuts, you can get a new shuffle with a dock for $49, but if you want the dock alone it's $29. I can't believe the dock costs 60% of the price for a whole new shuffle. This dock should really be at $10-15.

    Apple, please adjust the price accordingly.

    148 of 164 people found this useful

  • 1.0 out of 5 stars


    • Written by from Rochester

    I have had the same problem everyone else has had. The metal piece broke off. I was looking around to see how much it costs and $30 is ridiculous when you can buy a new one for $49. I'm going on a trip soon and wanted to have this. I might just buy a new one, but I dont really want to give apple any more money, so I might just go with a different brand.

    132 of 166 people found this useful

  • 1.0 out of 5 stars

    Poorly constructed and overpriced

    • Written by from Bothell

    The tip of the metal piece of the charger broke after I've had the shuffle for a month. I really like the player itself, but to charge $30 for a cheaply made and easily broken accessory is atrocius. Shame on you, Apple.

    97 of 109 people found this useful

  • 1.0 out of 5 stars

    3 have broken on me, I want to cry/give up

    • Written by from winston salem

    This product makes me sick. This is the third one I have bought, and I am a self proclaimed mac addict. I love apple, yet this product...... why is it 30 bucks to replace it, it should be 2.50.
    Total disapointment

    90 of 96 people found this useful

  • 1.0 out of 5 stars

    Bad Dock

    • Written by

    The dock is very sensitive, the docking stick connecting it bends, and then it scratches the inside of ipod. The docking stick can break. This is the only dock that is appropriate for a regular computer hard drive, the other one without a cord won't, it needs a longer extension. I've bought two of them already, too sensitive.

    103 of 124 people found this useful

  • 1.0 out of 5 stars

    Bad Product

    • Written by

    The piece of the shuffle dock didn't break off, but it came loose and then just stopped working. Now the base is 30 bucks! That's ridiculous! I was going to buy an off brand base at Best Buy for 20 bucks, but a new shuffle is only 49! Maybe I should just buy a new one. Maybe that's what Apple wants.

    98 of 121 people found this useful

  • 1.0 out of 5 stars


    • Written by from asheville

    this product broke in my computer bag and my ipod is almost dead, apple need to make a CHEAPER more economical design.

    95 of 116 people found this useful

  • 1.0 out of 5 stars

    Poor Accessory for a Great Product

    • Written by from Huntington Park

    So I've had my 2nd Gen Product (Red) iPod Shuffle since roughly mid 2008 (nearly 4 years!) and the dock has finally come to the end of its short life. The metal prong is loose and will no longer charge my iPod Shuffle.

    Now I'm in a conundrum because I probably paid about $100 for my 1 GB Shuffle when I initially bought it and I can just replace the entire shuffle for $50 plus tax, but only the cable is broken so that doesn't seem necessary.

    I can go to a 3rd party cable supplier and see if I can get one for cheaper, which I will most likely do because I can't justify paying $33.00 for a poorly designed yet absolutely necessary accessory made by Apple.

    The metal prong poking out is a MAJOR design flaw which I'm sure Apple has figured out and which I'm sure is why, none of the newer shuffles come with this type of cable, but I am bummed out that they haven't updated the cable or allowed the older iPod Shuffles to be charged with the newer iPod Shuffles' cables.

    Quite the conundrum as you can see because I like supporting Apple and using their accessories but Apple you failed me on this one!

    76 of 82 people found this useful

  • 1.0 out of 5 stars

    Not a practical charger

    • Written by from Ann Arbor

    The way the charger is designed doesn't allow for it to have a long life. I've only had my shuffle for 2 months and I wasn't able to get more than one charge out of the charger before the tip accidentally broke off. Granted we all know we can take better care of our things, but I shouldn't have to worry more about the charger breaking than the actual shuffle. Not to mention that I bought the shuffle for $50 and the charger is $30. Might as well have bought another shuffle. Instead I found a great charger (less likely to break) at another site for $3 so look around the web if your charger breaks too!

    69 of 70 people found this useful

  • 1.0 out of 5 stars

    Dock Broke off inside Suffle

    • Written by from White Plains

    My dock broke off inside the shuffle. I was able to get it out using tweezers. The price of this replacement bites. I think it will break again. The engineering is awful, which is surprising given how well designed the rest of the ipod line is.

    an MIT-trained engineer

    74 of 84 people found this useful

  • 1.0 out of 5 stars

    Does Apple read these comments?

    • Written by from mesa

    With all the bad reviews reporting the same problem, I would think Apple would do something about it. That says a lot about Apple, I'm afraid. I'll add another broken dock to the pile. Mine lasted 2 weeks and broke for no apparent reason.

    85 of 109 people found this useful

  • 2.0 out of 5 stars

    Stereo plug broke in luggage. Too expensive

    • Written by from Napa

    Recently this dock was broken while in my luggage. I don't know what forces my luggage was subject to, but this was the only thing that suffered any damage.

    The design of this dock is poor. The vertical orientation, in combination with flimsy construction, of the stereo plug increases likelihood for breakage.

    The price, at a third of the price of the shuffle, is obscene. This part should be around $5. But I have to buy another or my shuffle is worthless. Another Apple gotcha.

    62 of 68 people found this useful

  • 2.0 out of 5 stars

    Apple does have a problem with these docks

    • Written by from Halifax

    I gave my daughter one for Christmas. I truely expected her to lose it, to my shock the dock broke January 19th not even a full month of use. These docks are too fragile and the replacemnet cost of $39.00 is too high. Has Apple come clean yet and started just giving people replacements??? The Shuffle is great!! the dock sucks.

    62 of 69 people found this useful

  • 2.0 out of 5 stars

    Docking station - not good

    • Written by from Gainesville

    My situation is almost identical to previous reviews on this topic...My iPod shuffle is no longer being recognized on my computer and it is now dead and will not charge. Consequently, I can't listen to any music or add any new music (not recognized on iTunes either). I think it is unfortunate to not be able to enjoy a product because it's accessories stop working. I love my shuffle so I am frustrated that I can't use it. Is there any solution to this problem? Up until this point, I would have strongly recommended the shuffle (2nd gen) but because of my frustration with charging it recently, I am hesitant in completely recommending it.

    55 of 58 people found this useful

  • 1.0 out of 5 stars

    terrible dock design!

    • Written by from McIndoe Falls

    I love my shuffle perfect for running, but the dock is badly designed, it broke so easily...i looked this up to see the replacement is $30! might as well buy a new shuffle for that price, what a rip!

    57 of 62 people found this useful

  • 1.0 out of 5 stars

    Ipod shuffle docking station

    • Written by from Brigham

    I also have had two break on me....it would just be cheaper to buy a whole new IPOD......wich is probably the reason that they made it such a breakable design......Now if I want to charge it i have to buy a 29.00 station........what a joke. I love my shuffle but now have to drive to a friends house to charge it. I bought the usb port cable, it said would charge it and it wont.......frustrating!!!!!

    59 of 67 people found this useful

  • 3.0 out of 5 stars

    What's All the Complaining About?

    • Written by from Centennial

    Okay, I have a broken shuffle charger stand. My 11-year old daughter stepped on it and broke it.

    Yep it has the design flaw of being a cradle with a fixed post. This should be changed. I also have to point out that taking care of things means that they last. I got the shuffle for my 11-year old almost two-years ago. I have more than three-year old iPod Photo. Take care of things and they will last. Leave things laying around on the floor or jam them into a suitcase or backpack and sure you're looking at some problems.

    I think it would be a better bet to get a second shuffle for a few dollars more and use the charging stand for both. This is what I plan to do. Get a new 2GB for the 11-year old, and start using her 1 GB for the gym to protect my iPod Photo for that much longer.

    APPLE - please drop the cradle, I know, aesthetics, but its a bad design and APPLE is too good for bad design. Fix this product!

    62 of 75 people found this useful