Customer Reviews and Ratings

1.5 out of 5 stars

Based on 547 reviews

  • 2.0 out of 5 stars

    Stereo plug broke in luggage. Too expensive

    • Written by from Napa

    60 of 66 people found this useful

    Recently this dock was broken while in my luggage. I don't know what forces my luggage was subject to, but this was the only thing that suffered any damage.

    The design of this dock is poor. The vertical orientation, in combination with flimsy construction, of the stereo plug increases likelihood for breakage.

    The price, at a third of the price of the shuffle, is obscene. This part should be around $5. But I have to buy another or my shuffle is worthless. Another Apple gotcha.

    Was this useful? Stereo plug broke in luggage. Too expensive

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  • 2.0 out of 5 stars

    Apple does have a problem with these docks

    • Written by from Halifax

    60 of 67 people found this useful

    I gave my daughter one for Christmas. I truely expected her to lose it, to my shock the dock broke January 19th not even a full month of use. These docks are too fragile and the replacemnet cost of $39.00 is too high. Has Apple come clean yet and started just giving people replacements??? The Shuffle is great!! the dock sucks.

    Was this useful? Apple does have a problem with these docks

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  • 2.0 out of 5 stars

    Docking station - not good

    • Written by from Gainesville

    53 of 56 people found this useful

    My situation is almost identical to previous reviews on this topic...My iPod shuffle is no longer being recognized on my computer and it is now dead and will not charge. Consequently, I can't listen to any music or add any new music (not recognized on iTunes either). I think it is unfortunate to not be able to enjoy a product because it's accessories stop working. I love my shuffle so I am frustrated that I can't use it. Is there any solution to this problem? Up until this point, I would have strongly recommended the shuffle (2nd gen) but because of my frustration with charging it recently, I am hesitant in completely recommending it.

    Was this useful? Docking station - not good

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  • 2.0 out of 5 stars

    Horrible design!!

    • Written by

    49 of 59 people found this useful

    Well I love my 2nd gen Ipod Shuffle but the dock is designed to break. Luckily for me it happened after 2 years of my purchase. The vertical jack just snapped and got stuck in the Ipod. I don't know what to do now!!!:(

  • 2.0 out of 5 stars

    Not worth it

    • Written by from Boise

    35 of 36 people found this useful

    For such a cheap product, it broke by the way, it is better to just buy a new shuffle than another dock.

  • 2.0 out of 5 stars

    Faulty design

    • Written by

    36 of 38 people found this useful

    I'm very dissatisfied with the doc plug on my shuffle as it broke off when loose in my bag. Sure it was loose, but there really isn't any need for a doc; if the 3.5 mm plug was in-line with the cable, this product would be much more rugged.

  • 2.0 out of 5 stars

    i agree

    • Written by from revere

    35 of 37 people found this useful

    the ipod suffle is really great but the charger is not. i mean its been working out for me for about 5 months now and the charger is not working anymore. after about three moths or so, i had to press down on it for it to work.then it just broke. it wasn't my fault i guess it's not supposed to last that long. i do agree that apple should make a better charger but other than that the ipod shuffle is pretty good.

  • 2.0 out of 5 stars

    Agree with the rest

    • Written by from Cheyenne

    35 of 41 people found this useful

    The shuffle is great but the seccond gen. charger broke on mine as well. Its nice they fixed it on the third gen. but what about those of use who have the second one????

  • 2.0 out of 5 stars

    Breaks Very Easily

    • Written by from Hanover

    29 of 29 people found this useful

    Like some of the other reviewers, my shuffle dock was broken simply by putting it in my backpack. I am not rough on my gadgets and this is not normally the type of complaint I would make about ANY apple products-- BUT this this is way too fragile for my liking.

    30 dollars to replace it? huh?

  • 2.0 out of 5 stars

    $29.00 replacement charger

    • Written by

    38 of 49 people found this useful

    Like everyone else, my charger post is loose or broken and the charger no longer works. I have borrowed my daughter unit to survive, but I refuse to play the replacement parts game. Next stop, a new unit made by someone who cares about product quality and customer satisfaction. I have had the unit for less than a year and need to spend more than half the cost to replace the charger unit. No way. Good thing this is not new car at that repair cost.

    Was this useful? $29.00 replacement charger

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  • 2.0 out of 5 stars

    ya i totally agree with all of you

    • Written by from Quill Lake

    28 of 30 people found this useful

    i agree with you guys the chager should be like just a chord like the other ipod chargers then that way it won't get broke...i've been with out music for a month and i love my music and now i want music i'm going crazy but ya change the style of the shuffle's charger!!

    Was this useful? ya i totally agree with all of you

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  • 2.0 out of 5 stars

    Disapointing

    • Written by from Bloomington

    33 of 40 people found this useful

    i agree with the other reviews. I have had my shuffle for about a year now, and although it has survived many accidents, the dock has not. the headphone jack broke off. I am going to buy something other than this dock, because it stinks. Really, apple, make a dock or a cable or something that doesn't break when you step on it!

  • 2.0 out of 5 stars

    Be Carefull it can fall apart

    • Written by

    27 of 29 people found this useful

    My Two year old 25lb hit it with his foot and it broke off the connector. You can buy a replacement for over half the price of a new one, not worth it till prices come down

    Was this useful? Be Carefull it can fall apart

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  • 2.0 out of 5 stars

    disappointed, for the first time

    • Written by from boalsburg

    26 of 30 people found this useful

    I've been using Apple products for over 10 years. I have their stickers on my car. I am loyal to the brand, and for the first time they've disappointed me. This dock has got to be the most poorly designed thing they've every released. I stepped on my first one, and the metal piece snapped off. That was my fault, no lie. The second one I had just stopped working. I am overseas ATM, so I had nowhere to get real help. I started using my fathers, which he has used only a few times since purchase, and it appears as though this one is giving up the ghost, too. When I put my shuffle into place, the light only turns on when I apply pressure to the top. When I let up, the device ejects itself. This is unacceptable. I hate that this is reducing my usage of my shuffle, as I LOVE it to death, but I could have just bought an entirely new one for less than the cost of new chargers.

    I'd like to echo everyone else and ask Apple to make a dockless charger, with a piece at the end of a cable.

    Was this useful? disappointed, for the first time

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  • 2.0 out of 5 stars

    Not up to par

    • Written by from Decatur

    26 of 32 people found this useful

    I'm a huge advocate for apple's products, but this charger left me disappointed. I didn't drop it or break it, but one day mine just stopped working. Apple products don't just stop working, so shame on Apple for not making a product that's up to par. And, judging by most of the other reviews here, most of the other reviewers seem to be have the same general consensus.

    p.s. for the "take care of your stuff" person. Get over yourself. Apple's products are not divine and they do break sometimes. Go nag people who care.

  • 2.0 out of 5 stars

    loss of music

    • Written by from Wheatland

    22 of 25 people found this useful

    I've had my ipod shuffle for years. I use it for all my music for dance team and now my college company. I've always liked using it because it's so small. On my trip home from school my charger broke and now I'm unable to get to any of my music because as figures my ipod is dead. it's annoying to see how easy this dock keeps breaking and it seems a waste to replace it for $30 just to have that one break also. Why is it that they don't just have the charger for the 3rd and 4th generation ipod work with this one also? They all plug into the headphone socket anyways....

  • 2.0 out of 5 stars

    unnecessary bulk and way to expensive.

    • Written by from Winnipeg

    19 of 20 people found this useful

    The base of dock portion is too small and light for it to stay where you place it on a desk even with the rubber on the bottom. The cord is stiffer than the dock is heavy and thus dictates where it ends up sitting on my desk. Recently, the end snapped off my dock but I will not be replacing it due to the cost. I find it extremely hard to believe that 65% of the cost of my Ipod when I purchased it was due to the charging cord. Especially since it is clearly just a modified usb cord. My Ipod no longer holds a charge long enough to justify spending $40 on a new dock for it. In my opinion the new shuffle has been out long enough to justify lowering the price of the older docks.

    Was this useful? unnecessary bulk and way to expensive.

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  • 2.0 out of 5 stars

    need to upgrade

    • Written by

    31 of 44 people found this useful

    i recieved my ipod shuffle for Christmas last year (07) and i love it but the prong on the dock has already been broken actually it only bent just a little but it wont work i have children and they are rough on things thats how it got broke so i would like to see an upgrade on these things because it might start hurting the sell of the actual ipod shuffle

  • 2.0 out of 5 stars

    My dock broke too!

    • Written by from Emerald Isle

    23 of 30 people found this useful

    I knew these things were so flimsy, so I didnt expect it to last long anyway but I was surprised to see all the reviews about broken docks. I guess i got go get a new one. It lasted almost a year.

  • 2.0 out of 5 stars

    Better off getting generic cable

    • Written by from Medford

    18 of 21 people found this useful

    I lost my deck, so I bought a cable for $9 on another website. When I finally found my dock, it was bent in a matter of a week. Even when I bend it back, it didn't work. Seeing how the suffle is only $79, why does the dock cost so much. If you want this dock, might be cheaper to go to Fred Meyers and get it. No shipping costs.

    Was this useful? Better off getting generic cable

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