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Customer Ratings

2.0

Based on 1131 reviews

  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    colored electrical tape

    Written by SS from lakeland

    Dec 17, 2009

    There are so many ways to give my brick a new look. After going through 2 bricks because the part that plugs into the wall breaks off, I had started taping the unit back together. I started with white tape, but quickly ran out, and now had to go to green and red (it is Christmas time). It's dangerous when it breaks because there are exposed metal pieces sticking out of the outlet. My dog broke one because it sticks out so far from the wall, and I brushed by the 2nd and broke it. Who designs a converter to stick out so far. There is no stability in the design. Apple, come on! FLAT TO THE WALL would work so much better.

    2 of 2 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    NOT CHARGING!

    Written by NF from saint clair shores

    Dec 16, 2009

    Hello,
    I saved my money for some time and was all excited about buying a mac book pro in which best buy was all into showing me how to work it before I happily waited in line for two hours to purchase it. I have had it for 14 days and in the middle of no where, the wall charger stopped charging. Took it to best buy and it worked there, took it back home and it charges but once it hits 80% its out. I now placed a little fan to cool the charger off and it seemed to work. Why do we spend so much money on something that is such a big deal in which requires continuos manintinence on a silly power cord?
    Thanks Apple for ruining my experience.
    I waited so long to get this and im VERY unhappy!!

    0 of 1 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Needs to be recalled

    Written by HH from Carbondale

    Dec 16, 2009

    I have had my MacBook for 14 months now and my power cord/adapter has become schizophrenic. Not only is the heat put off from the adapter so intense that you can not touch it unless you would like a nice burn, but it seems to have a mind of its own as to when it would like to actually work. I probably should have given in and bought a new one by now, but I'm a broke college kid. I do regret not buying a new one now since I have a final exam tomorrow, my computer it dead, my charger isn't working, and I'm forced to do my studying on my boyfriend's DELL. (which ironically i give hive a hard time for having)

    Apple, do the right thing and recall these cords, I promise I won't judge you!

    1 of 1 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Apple's Fatal Design Flaw

    Written by DD from University

    Dec 15, 2009

    This product is horrible. I have owned my Macbook Pro for about 3 months now and now the cord is starting the fail, as I type the only reason my Macbook Pro is charging right now is because I have spent the past thirty minutes jiggling my power adapter to make it work and am currently using duct tape to hold it down.

    2 of 2 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Terrible

    Written by TM from cincinnati

    Dec 11, 2009

    Horrible adapter. The power cord broke out of the plastic casing right where the power cord comes out of the adapter (brick). So wires are exposed and cut. Does not charge anymore and left with no option but to shell out 79$ for another one, which who knows how long it will last!

    Spoke with customer service and also a supervisor who said that this product is "fine" and that "wire splaying occurs if one wraps too tightly around the hinges". Thats a pathetic lame excuse APPLE! The hinges are provided for wrapping around them and I dont wrap it "tight". Hello!!

    Look at the 1123 reviews (before my review), and if you are patient enough to read them, you will see that there are major complaints with this product including "melting" of the cord, the magnetic part coming off, wire splaying etc etc! How can apple customer service not be reading all this or taking drastic measures to improve the quality on this product!!

    Am a big apple fan and will continue to be despite the fact that this is the first time am left unsatisfied!

    Disappointed with the product and customer service. Thought Apple was "BETTER" at it compared to others!

    10 of 11 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Horrible Adapter

    Written by AR from lihue

    Dec 9, 2009

    This adapter is horrible. My first one broke at the movable piece that tucks into the adapter. I purchased another one and after unplugging it from the outlet, the same movable piece snapped and broke off. Now I am really disappointed because at 80 bucks a piece it's not even covered by warranty.

    7 of 8 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Absolutely horrible!

    Written by AG from New Haven

    Dec 8, 2009

    Sorry, Apple. I usually love your products, but this power adapter is atrocious. I have owned 6 of these cords (two of which were replaced by Apple), and 5 of them have failed, with two of these having frayed at the MagSafe connection. That's close to $400 in wasted product, and an 83% fail rate. I now have the new MagSafe power cord (that I paid for myself)-- let's hope it works a whole lot better!

    9 of 10 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Why is this not fixed?

    Written by TP from Charlotte

    Nov 30, 2009

    I too have to tape my adapter together....

    17 of 20 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Melted wire

    Written by JG from lake in the hills

    Nov 29, 2009

    I have to purchase a new ac adapter now, cause my wire that's near the brick must of over heated witch caused the wires to melt and melt the rubber plastic around it. I don't think we have to purchase a new one if its a manufacture defect. I use the same outlets around my house. And not one of my electronics have malfunctioned or melted. I will go to the apple store tomorrow and see what they have to say about this after I show them what happened. It is clearly visible that it was not my fault. I will be more than happy to send you a picture of it. Just ask...

    15 of 16 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Dead after 1.5 years.

    Written by MD from Seattle

    Nov 27, 2009

    As a longtime user of Apple products I am disappointed with this adapter. It has been slowly failing for about three months (and is now failing to charge over 50% of the time). This happened with the previous version (pre-mag-safe) as well. With all of the industrial design talent they have on staff, and the overwhelming number of disappointed users posting here that Apple would address the issue. At a bear minimum cover the cost of replacement under warranty. I would prefer to see them get it right, rather than dumping these in the landfill.

    9 of 10 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Why does Apple ignore this problem?

    Written by HT from League City

    Nov 27, 2009

    I had my MacBook Air for less than 3 months when the housing of the magnetic head came loose and popped off. I now have to tape it down, since the charging connection still works as long as the tape holds the housing together.

    I hate that my sleek Air has tape on the side holding the connection in. I have to carry a roll of clear tape with me everywhere. And I'm just waiting for the day when the whole thing goes up in smoke.

    Apple should be appalled at the lack of quality, and they should be deeply embarrassed that they have failed to live up to their own reputation for quality. Perhaps they are distracted by their falling stock prices, and can't be bothered to maintain the customers they already have.

    I would think that satisfying their current customers would be a great start rebuilding faith in their products and GOOD WILL.

    4 of 5 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Total junk did not work out of box

    Written by DB from naples

    Nov 27, 2009

    Complete garbage one can see from the other reviews my experience is hardly unique

    7 of 8 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Big price - little value

    Written by JC from SANTA ANA

    Nov 27, 2009

    I really like most all my Apple products. But these adapts are junk. Everyone I know that has one has had to replace it. The design flaw must be known by Apple. Why doesn't Apple fix this flaw?

    6 of 7 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Terrible design

    Written by JV from Easley

    Nov 26, 2009

    The cord has begun to fray and split apart at the connection point between the thin cable and magnet plug. Under normal use this has fallen apart within 5 months. terrible!

    8 of 9 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    PIECE OF JUNK

    Written by BC from bienfait

    Nov 23, 2009

    I have gone through TWO of these chargers! THEY ARE JUNK. apple needs to fix this problem.

    29 of 33 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    This adapter broke after 2 months of normal, in home use.

    Written by SC from Hector

    Nov 22, 2009

    This adapter is HORRIBLE!! It has come apart at the magnet plug in thing after only two months. It's not covered under the warranty either, but it should be because it is DEFECTIVE if it breaks after two months of NORMAL in home use. The cords have never been coiled, bent or abused.

    22 of 28 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    I will write today's "my power cord hath died" review

    Written by SR from Hendersonville

    Nov 16, 2009

    My not-yet-a-year-old MacBook was plugging along today when the light on the magsafe went out. No warning, no power surge, just *blip* and gone. I have to take the whole thing over to the Apple Store tomorrow where the very nice apple expert has assured me they might replace the part, maybe. I bought this computer when I discovered that the power source on my G4 had detached from the motherboard, and because of the age of the G4 decided to get myself a nice shiny new MacBook. Now more power cord issues. It sits on a DESK. It's not carted around. This is terribly disappointing and probably my last mac.

    17 of 23 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    I JUST DONT UNDERSTAND!!!!!!!!??????? i dont even want to give it one star.

    Written by AB from winnipeg

    Nov 15, 2009

    i, like the million of other people that have left reviews here, have had nothing but trouble with my power adapter. first one i had, melted away. i called apple and they sent me a new one. well thats all fine and dandy. but now its maybe been almost a year since i have had this one, and already its starting to do the same things! you would think with all these horrible reviews something would be DONE about it.
    i just dont get why this review page even exists if they arent listening to what we have to say..........
    i dont feel like i should have to cough up $80 every year just so i can use my computer. thats so insane.

    //so annoyed.

    19 of 23 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    MagSafe end is fragile!!!

    Written by MG from Brazil

    Nov 14, 2009

    I've gone through 2 of these things in 3 years. With both, then end wore out and either shorted out or the connection broke. at 80 bucks a pop, I got by with rigging it with some tape and solder. Bottom line, the magsafe feature is a good conceptual idea, but it hasn't stood the test of time.

    14 of 15 people found this useful

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  • Apple 60W MagSafe Power Adapter (for MacBook and 13-inch MacBook Pro)

    1.0

    Probably the worst Computer Accessory in History

    Written by KD from Montreal

    Nov 13, 2009

    I am a Big Apple fan. No doubt about it. I think that the MagSafe idea is great!

    But why do they keep doing it so fragile. This is my third Adapter in just over 3 years. This last one died only 15 days after warranty coverage. And yes, I do use it with caution not to break it again.

    99$ Every time is robbery and I can't find a third party product to replace it.

    I wish they could have it done better. Great product if only it could last longer.

    25 of 25 people found this useful

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