Customer Reviews and Ratings

1.5 out of 5 stars

Based on 597 reviews

  • 1.0 out of 5 stars

    bulging battery again

    • Written by from Alexandria

    64 of 64 people found this useful

    Got a replacement battery after about 4 years of having the computer, because it was swollen to about twice it's size. Now, only about a year later, and the battery is bulging again. ARRRRGGGHHHH!

  • 1.0 out of 5 stars

    Another Victim of Garbage Batteries

    • Written by from Madison Heights

    22 of 22 people found this useful

    I'm going on my third battery now and it has really made me think about getting a net book or pc. The only thing slowing my switch at this point is the amount of money I have invested in software. Oh could you please add rating star for less than 1.

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  • 1.0 out of 5 stars

    garbage

    • Written by from Bellingham

    26 of 26 people found this useful

    I have three mac book pro 17 inche computers and all three of them have swollen batteries and all needed to be replaced after a year to two year of use. Apple... are you listening? You have a serious problem here..

  • 1.0 out of 5 stars

    Disappointed with MAC Dangerous Swelling Battery

    • Written by from Fallston

    36 of 39 people found this useful

    You know, after 22 years in the IT field and being a PC-Windows user I finally decided to take the plunge to MAC and bought a MAC Book Pro for myself as a retirement gift from USMC. How disappointed I am after only 18 months the battery began to swell. I did not realize at the time that the reason there was a slight uneven area on the bottom of the macbook near the battery that it was because of the battery.

    I had it in for service each year, just for a tune up to a certified Apple associate and never once did they mention the battery was beginning to swell.

    I took the battery out myself for the first time this week only to discover it is so bad it bulges greatly now. My husband advised against any further use as it could explode.

    In all the years of using laptop I have never had something like this happen. This is a laptop that only I use and if anyone else want to use it (children), they are supervised. With that said other laptops I have had are used by many all over my home and in a mobile environment. All have held up great, but the MAC used 90% of the time in a home office does this.

    At this point I am going to see if Apple will replace this free of charge as it is obviously a design flaw and a danger. As it stands right now, I don't think I will be buying a MAC again.

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  • 1.0 out of 5 stars

    Swelling battery - again!

    • Written by from Montreal

    79 of 80 people found this useful

    I had to replace the original battery for this computer because of swelling. When the battery swells, it interferes with the track pad and makes it impossible to use. If you don't have an exterior mouse, you can only use the computer by removing the battery and run it with the power supply, which means the computer is no longer portable.

    Now it is happening again. My second battery is swelling like the first. Would this happen if the battery were not badly designed in the first place? The computer is great but the battery is not.

  • 1.0 out of 5 stars

    Swollen Battery - really bad!

    • Written by from Strongsville

    71 of 72 people found this useful

    My 17" MacbookPro battery has swollen to nearly twice its size, I can no longer use this battery in my laptop. I would hope Apple would step up and replace, as it is obvious that this is clearly a manufacturer defect.


    Battery: A1189 10.8 V 17' MacBook Pro

    Was this useful? Swollen Battery - really bad!

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  • 1.0 out of 5 stars

    Awful, awful battery

    • Written by from Bronx

    35 of 37 people found this useful

    This battery is an awful piece of engineering. I would gladly sell my laptop so as to not keep wasting money on replacement batteries (3 so far that bulge dangerously or have a lifetime of a few minutes), but would feel too guilty some some poor sucker would end up with this piece of junk.

  • 1.0 out of 5 stars

    Bad Bulging Battery

    • Written by from Atlanta

    41 of 42 people found this useful

    At first I thought either my wife or I had banged the battery causing it to bulge. I was fully prepared to except our mistake and purchase and new battery. After reading several posts it is now obvious that it is nothing we did but rather that this particular model has a serious flaw. You would think a $3k+ laptop would have a better battery. Like others, I can't even use the track pad when the battery is inserted. I'm now working and just hoping nobody kicks out the power cord.

    Going to the Apple Store tomorrow to see what they have to say about it.

  • 1.0 out of 5 stars

    Also bulging

    • Written by from whitefish bay

    38 of 38 people found this useful

    Had the same problem as others: the battery was fine for two years, then started to shut down with still 40% power left, then started to bulge in a scary way. Looks like a serious design or assembly flaw. However, I went to an Apple store and they replaced it for free, no questions asked. So the battery is substandard, but Apple's the service is still the best.

  • 1.0 out of 5 stars

    Bulging battery

    • Written by from Chicago

    25 of 26 people found this useful

    It bulged, AGAIN on my 08 macbook pro 17". I have to buy this no matter how bad it is. This is the sadest thing I have ever met.

  • 1.0 out of 5 stars

    macbook pro battery bulging

    • Written by from charlotte

    41 of 42 people found this useful

    I LOVE my '07 MacBook Pro, but the battery issue is ridiculous. My first battery failed while it was still covered by the extended warranty -- so Apple replaced it for free. Now, my MacBook is out of warranty and the second battery has failed.

    In my case, it stopped holding a charge over the past 3 months. Now it's started to bulge to the point that my trackpad doesn't work when the battery is in.

    I've had to remove the battery to work. This is a PAIN because if you accidentally unplug the magnetic power cord, the MacBook shuts down and you lose your work.

    I wish Apple would replace the battery for free -- as it is obviously a design flaw and a common problem.

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  • 1.0 out of 5 stars

    bad battery, bad battery

    • Written by from Miles City

    43 of 44 people found this useful

    I agree with the many other complaints -- bulging battery and short life. At $116, these batteries should last longer. This is a problem Apple should look into.

  • 1.0 out of 5 stars

    third bulging battery

    • Written by from Jacksonville Beach

    64 of 64 people found this useful

    my macbook pro is an amazing machine. just one flaw. and its a major one... EXPLODING BATTERIES. i am on my third massively bulging battery and apple has tried to convince me its a normal thing for a battery at the end of its life. that is just not true. it is a severe design flaw. my computer was checked twice to determine whether or not there was something wrong with it to cause these batteries to bulge. the fault was found to lie in the batteries. every time this happens it causes my computer to warp and damages my trackpad and keyboard. a $3,000 laptop should not experience these types of troubles.

  • 1.0 out of 5 stars

    Too short lifespan!

    • Written by from Innsbruck

    25 of 25 people found this useful

    We had a 15'' battery fail and bulge after 42 cycles and 14 month (no warranty) and a second one on a 17'' pro notebook failed after 80 cycles and 2 years. Degradation was instant! Within days the battery went from good to broken. A lithium battery is supposed to last 1000 cycles or 24-36 month (says wiki). These packs are not good.

  • 1.0 out of 5 stars

    Silent explosion?

    • Written by from Sammamish

    38 of 38 people found this useful

    In the morning I come to my MBP 17' to find it off and at a weird tilted angle on the table. The battery case exploded; twisting the shiny (internal) metal cover and pushing it out on one side to almost an inch in width. I could see no leaks and there was no indication of fire or charring.
    Should Apple send me a replacement battery? Is this dangerous?

    So - a one-star-product; amplified by the fact that there is no market alternative

  • 1.0 out of 5 stars

    Bulging Battery Club

    • Written by from Memphis

    28 of 29 people found this useful

    I've joined the ranks of those whom have been initiated into the battle of the bulge and I don't mean around my waist. I first discovered this after loosing control of my trackpad. When searching for trackpad issues, I found nothing related to my problem in the technical support documentation on the site. My first clue was a blog that mentioned tension on the copper wiring just inside the battery case. When setting my laptop on a flat surface I noticed it began wobbling... That's when I flipped it and discovered the battery separating. The battery still holds a charge but is useless because it renders the trackpad inoperable. Since there has been so many complaints, this is what I define as a defect in manufacturing and not from use... I expect a replacement. I too am a loyal Apple customer and although no product is flawless I believe this company will stand behind it product and reputation.

  • 1.0 out of 5 stars

    On my third battery

    • Written by from Evergreen

    18 of 18 people found this useful

    First two batteries have gradually died and bulged; just ordered the third. It's like having to pay for a whole new transmission in a car every year or two. Unacceptable. This is seriously souring me on Macs and all Apple products by extension. This has never happened to a single PC laptop I've owned. If Apple stepped up and did the right thing by replacing these POS batteries even at reduced cost, I'd consider buying another Mac next time.

  • 1.0 out of 5 stars

    Does this battery make my laptop look fat?

    • Written by from Noblesville

    20 of 20 people found this useful

    Yes.

    Hey, I know any rechargeable battery won't last forever. It's the nature of the beast. But no battery should rend itself in two, damaging the laptop surrounding it. That's called a "flaw" apple. You charge enough for your products to cover a recall/replacement. But you won't.

    Bad form, 800 pound gorilla, bad form.

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  • 1.0 out of 5 stars

    The one flaw in a good machine

    • Written by from Denver

    18 of 18 people found this useful

    It wouldn't be so bad that these batteries don't last half as long as they should if they aren't twice as expensive as they need to be. I did buy a desktop model for my new computer, but I have to overpay for another battery to sell my MacBook

    Was this useful? The one flaw in a good machine

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  • 1.0 out of 5 stars

    Bulging battery

    • Written by from Austin

    68 of 72 people found this useful

    Battery bulged... not much more to say. The computer is useless when I have the battery in because it's bulging so much that it is effecting the track pad. When I rest my wrists to type all of a sudden the computer randomly clicks on things. I believe this is actually a hazard to the user.