Customer Reviews and Ratings

3.0 out of 5 stars

Based on 204 reviews

  • 1.0 out of 5 stars

    One walk and it is dead. ZERO stars

    • Written by from Marietta

    I could not recommend this product to anyone. I took one walk with the sensor and liked it. I took the sensor out of my shoe to work out on the elliptical during the 90 degree + heat. Put it back in my shoe when going for a walk/run outside and it was already DEAD. I had turned it off (at least I think I did because it has no way to tell if it is off or on) and now it is useless unless I shell out another $20 for the same sensor that needs some re-design before it is worth buying a new one. And it will not allow you to rate it with ZERO stars!

    25 of 34 people found this useful

  • 1.0 out of 5 stars

    Are you kidding?

    • Written by from Syracuse

    I bought this without knowing about the battery life and replacement policy. Foolish me, I figured that I could put a new battery into it when the time came.

    It turns out that this device is a subscription for $19 about once a year. That's crazy.

    I like the idea of this device but will look for something else to do the same thing. What a stupid design.

    It's the sort of thing that makes me want to steer clear of Nike and Apple products. This is an offensive design and ridiculous pricing. Seriously, if it said on the front of the package that battery placement would be necessary at least once a year and that it would cost $19, would anyone buy the thing? Not me.

    45 of 67 people found this useful

  • 1.0 out of 5 stars

    clever marketing

    • Written by from Chicago

    After 1 year you must throw the sensor away and buy a new one.... OK, can't replace the battery, so much for the environment: how are we supposed to dispose of the obsolete sensor? Nike and Apple obviously don't care. In the apple stores you can buy all sort of third party accessories, but not this original product, why would that be? To sell more kits, as they come at a higher price tag.

    26 of 44 people found this useful

  • 1.0 out of 5 stars

    Battery life is horrible

    • Written by from Ann Arbor

    I bought it last fall. I had 11 runs and the battery died. Simply unacceptable!

    36 of 55 people found this useful

  • 1.0 out of 5 stars

    My Review in 3 Words: SAVE YOUR MONEY

    • Written by from Alexandria

    I used to be able to say I loved all things Apple. Now I have to say I love ALMOST everything. This product IS HORRIBLE. The battery life is dismal, and the support on the product is non-existant. I do understand the difficulty inherent in supporting this type of product, but without a proper system of identifying shelf-life of the batteries, and without even an option of a replacement sensor at a reasonable price... this all adds up to a product that you're better off without. Save the money you would have spent on this and buy a motivational CD or something. All this did was raise my blood pressure before I'd run... just thinking about how bad it is.

    32 of 54 people found this useful

  • 1.0 out of 5 stars

    Garbage

    • Written by

    2 months 20 runs and the sensor is dead. Apple wont replace or refund. Its like a bad dream. Every facet of this systme is awesome.....the website, the ipod, the interface, but then they riun the entire pie by giving you a faulty sensor. with all the negative feedback they should really consider a new replacement policy.

    44 of 56 people found this useful

  • 1.0 out of 5 stars

    not for serious runners.

    • Written by

    I'm sure this product is great for those people who only do a slow jog every once in a while, but for people like me who run more than 5 miles a day, this product is not worth the money.

    I recieved the nike+ system for christmas and was very excited to test it out. it worked great for about 3 weeks. once track season started, and i began training more vigorously, i began to notice the recorded distance and time of my runs was a bit off.

    finally, the battery completely died in the very beggining of february, after only about a month of using this product. i have yet to buy a replacement, and i'm still not sure whether the $20 is worth only a month of workouts.

    23 of 33 people found this useful

  • 1.0 out of 5 stars

    Expired

    • Written by from Warsaw

    14.56 use hours and the sensor is dead. When I applied for service 2 month after purchase, Apple said out of warranty, so I had to send in proof of purchase date. Must be alot of these sitting on shelves expiring. If you buy, KEEP YOUR RECEIPT!

    How about a replaceable battery? An inductive charger? A kinetic charge?

    64 of 72 people found this useful

  • 1.0 out of 5 stars

    Very frustrating

    • Written by from Cicero

    After only 2 months and two weeks, and only 78 miles, my sensor died. I talked to the Genius at an Apple store and was told my sensor was out of warranty. How can that be? My husband bought this for me for Christmas and already no warranty. After talking to the customer service reps at a bunch of sporting goods stores I know I am not the only frustrated user. One shoe department manager told me she tells people not to waste their money on the product because she's had so many complaints. This is really a scam. I've bought another kit but, if this one dies quickly, I'm done. I'll spend my $30 on something else.

    37 of 40 people found this useful

  • 1.0 out of 5 stars

    BEWARE

    • Written by from Portland

    I have had for 1.5 mos, run 70 miles, and now have a dead sensor... Got the set from a retailer, and apple said that the unit is out of date. Without proof of purchase the warranty is void, problem is mine, all mine. Reading other reviews, I get the idea that this is a frequent problem.

    BTW, buying this unit comes with a hefty shipping fee, whereas the full set is shipped for free, leaving a $1 difference. Might as well get the full set if you are considering buying just the replacement sensor.

    Shouldn't this product should have a replaceable battery... how hard could it be? It would save a lot of plastic in disposing them, and would save people lots of frustration and time. It is just another way that Apple sticks it to their loyal customers.

    37 of 39 people found this useful

  • 1.0 out of 5 stars

    What's Wrong With This Picture?

    • Written by from Beaverton

    I was given this product as a BD gift. I thought it was the greatest thing since sliced bread for tracking work outs. But that all ended after only 6 months of usage. It seems to me that the engineers for the battery life and those that design printer ink jet cartridges have to much in common. I suggest that someone go back to the drawing board and figure a redesign battery replacement for the end user.

    20 of 27 people found this useful

  • 1.0 out of 5 stars

    Nike plus sensors. They may have a self life issue.

    • Written by from Los Angeles

    I have had nike+ for more than a year. The first sensor lasted for about a year or about 800 miles. I purchase a replacement (entire kit for $30) about 3 months ago. That sensor has died already and now I have to purchase another sensor or the whole kit because the sporting goods stores sell only the kit. Nike/apple should start label the kits as to the expected life of the part from the date of purchase. I love my devise as it is a real motivator but $30 every 3 - 5 months buying a sensor is a real bummer. Come on engineers you can do better than that. A small replacement battery would be wonderful idea.

    29 of 30 people found this useful

  • 1.0 out of 5 stars

    What a waste of money - shelling out $20 every year for a piece of plastic

    • Written by from San Francisco

    Same situation - bought the kit and liked it. What I did not like was that I had to replace the battery in the sensor right after the warranty expired.. $20 is WAY TOO STEEP for such a small piece of technology.

    That's a real scam and I'm done w/ this product. Apple and Nike should stand behind their products and make us feel good as customers..

    $5 would have been reasonable, $20 is not.

    101 of 138 people found this useful

  • 1.0 out of 5 stars

    10 runs

    • Written by from East Aurora

    I only got ten runs out of my sensor! That's not cool! I have to buy a new one for 20 bucks when I bought the whole kit before for twenty one! I am not really happy. I like the shoe and the whole system but twenty bucks every couple of runs!?!?!
    That's silly. I think I am done with the Nike + as well!

    23 of 28 people found this useful

  • 1.0 out of 5 stars

    1 use, 15 seconds

    • Written by

    After buying this product at the Nike Outlet Store, I realized it did not work with my new 80gB IPod, which was only 6 months old. So I ordered a refurbished Ipod Nano ($75) to use exclusively for running with this system. After waiting for the Nano to arrive, I finally got to try the Nike Run system- I registered my product and turned on the sensor to try it out. I shook it in my hand for 15 sec to simulate running, and to see how the thing worked, and got excited when it registered distance. But the screen said sensor battery low, which I thought was strange.
    I then turned it to sleep mode, because I had read reviews that stressed saving the battery power, plus I had that strange low battery warning. The next day I turned it on to go running and it was not recognized by my IPod, even after attempting to locate it and repressing the sleep button, in case it was still asleep.
    I tried it again the next day, and its officially dead. And the warranty is invalid, because I guess the outlet store had it for at least a year.

    All in all, $29.99 for the kit + $75 for the required Nano + 2 days of frustration = one dissatisfied customer. However, now that I bought all the stuff I'll probably end up dishing out the $20 for a replacement, even though it makes me furious to think of it. I just hope I don't get another dud sensor.

    23 of 39 people found this useful

  • 1.0 out of 5 stars

    Why cant we replace the battery?

    • Written by from Newport News

    I have had this unit for about 11 months and the sensor stopped working. I thought I would be able to just replace the battery and keep going. But, now I have to buy a whole new sensor!!!! It would be so easy just to design the unit to be able to replace the battery. Apple and Nike just want to keep that big buck coming in and care less about the consumer. $19 ????? How about $5 for the replacement? Sounds better than 3/4 the cost of a whole kit!

    28 of 30 people found this useful

  • 1.0 out of 5 stars

    If it lasts

    • Written by from Tyrone

    I have bought two of these, one lasted 13 months the other lasted 3 months! My ipod is telling me the sensor battery is low and it needs replaced, I find it very hard to believe that Nike can't come up with a better sensor battery replacement process

    54 of 60 people found this useful

  • 1.0 out of 5 stars

    Dead after 19.48 hours

    • Written by from College Park

    I cannot recommend this product. I ran for just 20 hours in the last 10 months and the battery is empty now. That is 1$ for one hour of running (if you count the sensor without receiver) ... really not worth the money. And to build products with non-changeable/rechargeable batteries is not environmental at all (and this company claims to be).

    The only good thing ... for the 20 hours it worked fine.

    60 of 74 people found this useful