Customer Reviews and Ratings

3.5 out of 5 stars

Based on 39 reviews

  • 1.0 out of 5 stars

    ridiculous product

    • Written by from New York

    3 of 6 people found this useful

    Bad Apple. As other reviewer's have pointed out, everything hinges, literally, on one tiny point and a weak little allen wrench. The point strips immediately and you are stuck with a half-on bracket that cannot be removed. Worse, if you call Apple, they disavow any responsibility for a product that they sell in a box covered with apples. I managed to complete the installation by jamming a pair of scissors into the gap and wedging the bracket out far enough so that the other pieces would catch. Not fun. Bad Apple, Bad Apple

  • 1.0 out of 5 stars

    Not apple worthy, hated attaching it

    • Written by from Istanbul

    18 of 30 people found this useful

    remove the top and bottom rubber strips for proper attachment (even then mine was touching the back of the monitor.

    Was this useful? Not apple worthy, hated attaching it

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  • 1.0 out of 5 stars

    not apple experience worthy

    • Written by from Benton Harbor

    22 of 24 people found this useful

    My coworker wanted a standing desk so I attached this for him. The amount of force I had to use to line up the screws was insane. The piece of plastic you get to unlatch the thing is cheap. Too much pressure in the wrong place and you make it useless.
    After being sick of the standing desk my coworker wanted the original stand back. I pulled it out and they needed help. They got it removed and the other stand attached, but couldn't get the monitor to tilt back. There are no instructions in the manual on removing it. I found a few things online (nothing on the apple site) but nothing was useful.
    The real trick was pushing the monitor so far forward you felt like you were breaking the thing. Then you can use the card to push the spring and release the lock. Very unfriendly.

    Get this if you need it, but be prepared for a struggle.

    Was this useful? not apple experience worthy

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  • 1.0 out of 5 stars

    Mine didn't fit

    • Written by from Saint Joseph

    37 of 82 people found this useful

    On my mid-2011 27" iMac, the holes didn't line up, and they were off a lot. I removed the protective plastic strips and it was closer, but still no fit. To make it work, I had to machine off almost 5/64" from the bracket. You should also be careful with the eight screws that hold the bar onto the back of the iMac---they're softer than you might expect. Overall, poor design or quality control (I don't know which), but I expected better from Apple.

  • 1.0 out of 5 stars

    Extremely Difficult

    • Written by from Washington Township

    38 of 164 people found this useful

    I am a very handy person. I am in the process of renovation my whole house and this was the hardest task to date. The directions are not easy to follow and I wasn't sure if I am supposed to mount directly to the wall or to another wall mount. I decided to go directly to the wall. It was extremely difficult to get the holes to line up and my hand could fit behind the MAC to tighten the screws. It took me 2 days to work up a solution, but I finally did and now I am happy. For such a smart company, this is the worst design. I was very angry and frustrated until it was finally done.

  • 1.0 out of 5 stars

    Procede with caution

    • Written by from Northridge

    188 of 365 people found this useful

    The tolerances are way too tight. I had to remove one of the "rubber bumpers" in order to attach this to my 23 inch display, attach it, and then pound the rubber bumper back in.

    Rookie design mistakes, I expect better from Apple. Much better.

  • 1.0 out of 5 stars

    Yet another way for Apple to Nickle and Dime us!!!

    • Written by from Wilmington

    155 of 349 people found this useful

    I would give this product half a star if I could. The holes are not compatable with common mounts. Apple in yet another attempt to nickle and dime us to death comes up with the idea of requiring an adapter to mount a monitor to something that all other monitors come with standard.(and they charge $30 not including shipping for it) Here is some advice for the design team at Apple stop over designing, whats wrong with the installed holes in every other monitor on the market?

    Was this useful? Yet another way for Apple to Nickle and Dime us!!!

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  • 1.0 out of 5 stars

    Screws too small

    • Written by from Kansas City

    156 of 315 people found this useful

    In conjunction with removing the stand that ships with the Cinema Display monitors and installing this one, I had a difficult time with the screw sizes and access. Especially if you change your mind and want to re-attach the original stand, one tends to stand on your head to get the job done.

  • 1.0 out of 5 stars

    requires additional parts to be compatible

    • Written by from Cupertino

    900 of 1624 people found this useful

    most vesa arms have 75mm x 75mm mounts. This is 100mm x 100mm., which means you need yet another adapter. this should have just had the 75mm holes drilled in as well.

    Was this useful? requires additional parts to be compatible

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  • 1.0 out of 5 stars

    Vesa Mount not compatible with support arm sold by Apple

    • Written by from Anchorage

    370 of 675 people found this useful

    There are two vesa standards and this mount will not work with the Spacedec arm sold by Apple. The mount can easily be modified if you have access to precision drilling and tapping equipment. Otherwise beware of incompatibility

    Was this useful? Vesa Mount not compatible with support arm sold by Apple

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  • 1.0 out of 5 stars

    Standard feature on other, even much less expensive monitors

    • Written by from Syosset

    970 of 1771 people found this useful

    While this products functions perfectly, the reason for the low score is due to my feeling that this should have been included with my monitor. NOT something I need to go out and spend an additional $30 on. Especially since most other LCD monitors now have this feature built in already. I wouldn't want to ruin the esthetic, so I don't mind that it is a seperate piece, it just really should have been included.

    Was this useful? Standard feature on other, even much less expensive monitors

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