• 1.0 out of 5 stars

    Disappointing

    • Written by from Calgary

    I installed mine about a month ago and it installed easy, looks good and is a cool concept.
    It only works 50 percent of the time and when it does it's slow. Quicker just to use your key which I
    end up digging out the other 50 percent of the time anyway.
    Sometimes it works when you don't want it to if you accidentally touch it when the door is open.
    I'm probably going to get rid of it and go with a button code one...

    Wait for the next version!

    12 of 18 people found this useful

  • 5.0 out of 5 stars

    This is a GREAT product... response to negative feedback

    • Written by from Pikeville

    This is my review of the product, and in addition, a response to the negative feedback above.

    Chris R says, "the locking/unlocking process didn't seem to quite work". I have had nearly no issues whatsoever with the lock unlocking, and definitely no issues with the lock locking. Any issues I have had with it unlocking are limited to 1 or 2 out of a hundred attempts. And the only "issues" are that it might take an additional tap to unlock the lock. HARDLY worthy of returning the item.

    Chris R says, "I noticed that the outside is made of a cheap plastic. I'm worried that someone is going to slam the door, and the cover will just come off and shatter."

    This is where I question your integrity, and whether or not you even purchased the lock to begin with. The outside is NOT made of "cheap plastic." That's factually false. The inside portion of the lock, as in, on the INSIDE of the door, has a plastic backing cover, as does ANY ELECTRONIC DOOR LOCK ON THE MARKET TODAY. Look at ANY Kwikset or Schlage electronic door lock - they all have the plastic cover covering the electronic components on the INSIDE of the door. To say the outside is made of "cheap plastic" is, well, a lie. Furthermore, your SPECULATION that "the cover will just come off and shatter" if someone "slams the door" is just that -- SPEC-U-LA-TION.

    You can't write factually untrue statements, speculate, and otherwise slam a good product with 1-star review -- that' just not right.

    I don't own stock or any portion of this company, I simply own this lock and really enjoy it, and I am disgusted by misinformation (potentially purposefully so) about an otherwise great, new, high-tech product.

    That is all.

    30 of 39 people found this useful

  • 1.0 out of 5 stars

    Slow, works only sometimes

    • Written by

    I recently purchased a Kevo which I promptly returned for the following reasons:

    - The unlocking/locking process didn't seem to quite work. Sometimes it would work right away, but other times it was take AGES. Also, sometimes I would have to keep swiping the app for it to work. Isn't the point of this thing to make life EASIER?

    - I noticed that the outside is made of a cheap plastic. I'm worried that someone is going to slam the door, and the cover will just come off and shatter.

    I think smart locks are a really cool concept, but I'm going to wait until something else comes out or until Kevo gets their act together.

    15 of 31 people found this useful