• 3.0 out of 5 stars

    Great overall but there are connectivity issues

    • Written by from PITTSFORD

    This product works great but there are reliability issues specifically related to remaining connected to WiFi. The device does exactly what is advertised. I have very expensive bicycles in my garage and love the feature that it will warn me if the garage is left open (alarms are user definable) and I can close the door remotely. But the unit keeps disconnecting from WiFi episodically and attempts to reconnect it can be very frustrating. I have had to perform factory-resets multiple times and then the sequence of re-establishing a connection have not always worked and require repeated attempts. On two occasions I even suspect the device opened my garage door on its own relating to loss of connection. One might suggest the problem is with my WiFi environment in the house however I have multiple other connected devices that never loose connection including surveillance cameras, thermostat, pool controllers, security system, aquarium lighting, generator monitoring, Apple TV, iPads, iPhones, computers etc and none of these other devices every lose connections the way the MyQ garage opener does. The signal is excellent and even relocating the device did not improve the problem. My garage door opener is MyQ compatible. So in summary, I love the features and simplicity of use however reliability of the WiFi connection has been a recurrent problem.

  • 3.0 out of 5 stars

    OK by industry standards but...

    • Written by from OAKLAND

    So, this is a hardware and software combination. The garage door controller, the part reviewed here, says that it's universal. I don't know, I only used it with a Liftmaster operator which is a Chamberlain product and it worked fine. Still, the idea of a controller that connects to your wifi network and basically duplicates your clicker is, in my opinion, a pretty elegant solution. In the docs, there's a long list of manufacturers that it works with but there are no guarantees.

    Actually putting up the controller is pretty simple *but* I have two garage doors and this system only comes with *one* door sensor (how the system knows that the door is open or now). I had to call Chamberlain (Liftmaster) and work my way through their voicemail system to figure out how to purchase the second sensor. The on-line support was, actually, pretty friendly and helpful and once I got to the right place, they were able to do the entire transaction over the phone and everything went fine. But you'd think that Chamberlain would figure out a way that you could order the extra sensor from the web site.

    So, like I said, hanging all the hardware is very straight forward. Problem is the software and software/hardware interaction is pretty difficult to maneuver. I fiddled with it a lot and, finally, after basically resetting everything (controller, door operators, everything) back to zero, got it to work. At one point I had to leave it and come back after dinner. But I did get everything working.

    So now it's all working and going out at the beginning of the day works fine. I use the software to open and close the garage door. Please note that I have an Airport Express in the garage so wifi, you would think, is accessible all the time. Like I said, going out in the morning works fine, if you don't mind sitting in your car in the drive way for a little before the door closes.

    But coming back in the evening - not so much. Certainly not to the point where I would turn my spouse loose with this system. I have another company's alarm system and that works not over wifi but over cellular (sometimes). I try to time it so that the system is off as I'm driving up to the house. *But* before I can open the door, I must make sure that my phone has connected to my wifi network. The software for this system only works with wifi so if you're on cellular when you drive up, it throws an error and then I need to entirely kill the process to, make sure to connect to my wifi, and then restart the process to get it connect. And sometimes, it won't even let me use my passcode, throwing me all the way back to my logon and password. And when it does that, it forgets my passcode so I have to remember to reenter it. And round and round we go.

    Apple would never release a software/hardware combination that is this rough.

  • 5.0 out of 5 stars

    Works well and very useful. Easy install

    • Written by from Third Lake

    We didn't have to mount it on the ceiling near the garage door opener, we mounted it near our door to the house. I've used it when we traveled to give me some peace of mind since it tells you how long the door has been closed. I like that if someone is coming over and I'm not home, I could open the door for them while I'm talking to them on the phone. And I like being able to check the door half an hour after I leave the house to see if I really closed it.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Chamberlain MyQ Garage Universal Garage Door Controller

    • Written by from BRENTWOOD

    Followed Instructions and had it working about 20 minutes after I received the package !!! It hooks up quickly to your wireless network and then you install the iPhone app and pair it with the wireless router.....THen it's just a matter of syncing it to your opener...I have Lift-Master openers and they work great with the Chamberlain MyQ set up....

    Really nice way to let friends in who are staying over and don't have to hand out keys...and worry about their whereabouts..

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Never Worry About Garage Door Again!

    • Written by from San Tan Valley

    Bought this for myself last Christmas. It installed very easily and within minutes I was online operating my garage door from the my MacBook, iPad, and iPhone. Never again to I have that nagging feeling about the status of my garage door. Well worth the money!

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    this works perfectly...

    • Written by from Las Vegas

    Sometimes I accidentally leave my garage door open, and even when I remember to close it I'm not 100% confident it is closed... So, I purchased this item hoping that it would enable me to relax... The unit installed quickly (about 15 minutes) and immediately worked... I now can see if my garage door is open or closed from anywhere in the world... I can also open or close the garage from anywhere, which is very handy when I forgot to close the door or I need to let someone into my house when I'm away... This is a home run product, simple, inexpensive (worth every penny) and it solves a common problem... I see there is one bad review for this product that stated the reason behind the poor rating is because an unauthorized code was picked up during setup process. This is a ridiculous reason to give a poor review as 1. it is the garage door opener that picked up the stray code not the MyQ unit and 2. The solution to this problem is simple, just retrain the garage door opener (which involves pushing 2 whole buttons, one on the opener and one on the controller and it takes an entire 30 seconds to do)... Bottom line, if you want to be able to control your garage door via your phone, get this awesome piece of tech...

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Great toy! Unreliable product !

    • Written by from Bronx

    I was looking for a product like this for a long time.
    I some time forget to close my garage door when I leave home for work.

    I bought this product from online Apple store, bought an additional airport express to improve the wifi signal then I installed it yesterday.
    Although installation instruction was not that great. It required me to create an account with the vendor .
    I was very excited, it worked like a charm.
    I was able to check the status and open and close my garage door from my office.

    Unfortunately, this evening after I returned home, the app stalled and failed to log onto my account, after multiple time rebooting my iPhone and the app, it gave an error message.
    When I search the error number in the online vendor site - it means unable to connect to the device, wait a few minute and then try later.

    I checked the wireless signal in my garage it was excellent.. I had to park my car outside,
    After multiple attempt over 15 minutes, I entered home through my front door (luckily I had my front door key with me today).

    Open the door using the manual switch inside the garage.
    One hour later, the app started to work again

    I learn my lesson, yes it is a cool device. NOT PRACTICAL..
    You need more dependable product for locking and unlocking your main entrance.
    Sorry, I am going to return it tomorrow

    12 of 22 people found this useful

  • 1.0 out of 5 stars

    Use with caution!

    • Written by from Ashburn

    Following installation on 3-21 everything seemed to be working great. Loved being able to check my iPhone and see that door was closed. However, during the last few days - once at night when I was home and today (4-17) when I was away - neighbors called to let me know that my garage door was open. Checked my iPhone today and it showed it had been open for 22 minutes, while I left over 2 hours before that. I closed it from the App and called Chamberlain when I got home. To my surprise, I was advised by their technical support that due to this running over the Internet, there is a 3-5 minute period of time after pressing the "learn" button to set up the controller during which time any other devices used in range of my opener will actually sync with my garage door opener and be able to access it in the future. Granted, the likelihood of this happening may be minimal, but it CAN happen and did. Thus, someone else was opening my garage door, unbeknown to them. I advised I was going to unplug the controller to stop this, but was advised by Chamberlain that in order to remove the other devices, I had to wipe out all codes on the garage door opener and reprogram only those that I wanted to have access. Glad they told me that, but quite a pain to redo everything, except this, of course. Everything should now be okay, and Controller is going back to the Apple Store where I purchased it. Loved idea but do not believe it is safe.

    64 of 96 people found this useful

  • 5.0 out of 5 stars

    A useful tool for absent minded people

    • Written by from Vista

    I was always forgetting if I closed the garage door. I got this nagging doubt after I am half way to where I am going and then worry about it until I get home or turn around and go back to check. The door has also stayed open all night because I forgot to close it. The MyQ garage door controller is a great solution to the issue. I programmed mine to send me a notification if the door stays open for 10 minutes or more. If I get an alert, I can close the door no matter where I am (cell/network connection required). The device is easy to install and set up. If you have an iOS device, it gets all of the WiFi network information from a bluetooth connection the device establishes with your phone. I have had no issues with it so far. The best part is no more trips back home to check that door.

    22 of 25 people found this useful

  • 4.0 out of 5 stars

    Easily smartphone enables any garage door

    • Written by from Mercer Island

    The MyQ Controller mounts in your garage. It connects to your wireless network so your smartphone can access it via WiFi or the internet via a MyQ (free) service. The MyQ Controller acts as a repeater that sends open/close commands to your garage door opener as if it were a door transmitter in your car. This means it works with nearly any garage door opener.

    A separate battery powered sensor mounts on your garage door which confirms if the door is opened or closed. The iPhone App shows a picture of your door in the open or closed state.

    You can buy an additional sensor from Chamberlain to work with a second garage door. But that's it. This allows you to smartphone control up to two garage doors.

    The iPhone app is basic but workable. Graphics show you the current state of the door and tapping the door opens or closes it.

    Easy to install and program especially if you have programmed the transmitters in your car before.

    53 of 55 people found this useful

  • 3.0 out of 5 stars

    its look perfect

    • Written by from maung nakhon ratchasima

    small but very useful product

    17 of 67 people found this useful