• 1.0 out of 5 stars


    • Written by from Riverside

    Horrible outgoing sound quality. Everyone said they couldn't hear me. Website for updates sign in button inoperative. Contacted support. Support claimed the web site wouldn't work because I was using Safari or firefox not Internet Explorer. Said they would have to have a "specialist" contact me because I had a Mac." Failed to call when said they would. Called next day instead, twice. Gave up turned product in for refund. Apple shouldn't sell products for companies that treat Apple users as second class citizens. Don't buy this headset.

    1 of 2 people found this useful

  • 1.0 out of 5 stars


    • Written by from macungie

    This earpiece has only 4 hours of talk time. Just not enough. Work supplied phone is Samsung G4, works ok. It doesn't work well with my iPhone - difficult for people to hear me. I also had to buy another set of silicone earpieces because the phone doesn't come with all 6 styles, just 4 (3R and 1L) none of which fit my preference. Just got it but I'm looking for a new bluetooth. I wouldn't buy this earpiece again.

    0 of 2 people found this useful

  • 5.0 out of 5 stars

    AWESOME Gadget!

    • Written by from Mount Clemens

    Love this headset. I’ve had wired sets before so this is my first Bluetooth. Very easy to operate but NOT rugged. I tried all 3 ear pieces and the Large fit great. I commute a lot and just as I reached my client’s office door (outside), I reached to remove my backpack and the padded shoulder strap caught onto my windbreaker that caught onto the headset. The force exerted that dislodged the headset was similar to you taking the headset and tossing it directly at the concrete step on which it fell. It came apart very slightly and I’m sure that it jumbled up the electronics in there, but after a day of gently coaxing the cover back on straight (was just slightly ajar) and re-aligning the button, I was able to get the headset functioning again, but every now and then if I press the button quickly, the execution is not completed. I will be ordering a new set (headset + charger) and using this set as a backup. On the plus side, I am hard of hearing and this headset is a wonderful gadget. I can hear clearly and the receiver can hear me clearly. It connects with my iPhone 5s quickly, and yes, the noise assassinator really does work. I walked outside with the wind 5-10 mph and the call went well. Great value and anyone on the fence should buy this and give it a try (but don’t ever drop it like I did).

    20 of 21 people found this useful

  • 4.0 out of 5 stars

    Excellent (now) with update

    • Written by from North Aurora

    I purchased the ERA with charging case from an Apple Store about a month ago. If I had written the review back then, it would have been a 2 star rating only. However, last week, Jawbone came out with an firmware upgrade that makes me a happy camper. The calls are clear and not choppy. They really improved the Noise Assassin on this headset. Both my hearing and the other person's perception of my call quality is much better. The only thing that keeps me from giving it a 5 star is the 4 hour battery life. It definitely is worth it to get the charging case. Plus it protects the headset while you have it in your pocket or bag.

    34 of 35 people found this useful

  • 5.0 out of 5 stars

    Best headset I've had in a long time.

    • Written by from Bacliff

    Best headset I've had in a very long time. Had an older Jawbone before, went to a few other types, came back to Jawbone and like the new design. Not a big fan of the different voice choices, but I prefer defaults on most of my electronics. With only a single speaker I was surprised with the sound quality on stereo output to the one hear, various games sound great, and having turn by turn directions from Siri in my ear helps reduce missed directions. All in all this is a darn good headset.

    29 of 31 people found this useful