• 1.0 out of 5 stars

    Worked for almost two hours, then died.

    • Written by from Alameda

    I need an ultra-high res monitor that can rotate to vertical (portrait) so decided to try this one because Apple sells it for use with my new MacPro. Got it up and running horizontally (landscape) and used it for about two hours over a couple of days. Then decided to try it in portrait orientation as this is how I plan to use it most often. Set the screen on my Mac to 90 degrees then, carefully, smoothly, with no bumps or jarring, turned the monitor 90 degrees. Within five seconds the screen went blank and the green "power" light went out. I could not revive the monitor no mater what I tried (or Sharp tech support suggested). I did not have the monitor in an enclosure, just on top of a desk, so no chance there was overheating from poor airflow. The power cord was also plugged into a high quality surge protector. There is a slight hum when the monitor power switch is on, so I know power is getting to the monitor. I am exchanging it for the same model in the hope it was just a bad unit, but if the next one gives me a problem I will give up on it. I'm down for two weeks due to having to send this one back and wait for a replacement unit to be sent! I also hate that the stand only allows horizontal OR vertical mounting. The stand should be designed to allow users to rotate it 90 degrees as needed — not either/or. Also note that Apple told me I will not be able to use the monitor in its highest resolution until Yosemite is released sometime this Fall (wish I had known that prior to purchasing). Sharp sells a similar monitor with a multi-touch screen so one would think they would be more robust. It is a large monitor so it's a big, bulky package to try and get back in its packaging, tape up, and haul back to a UPS site. All-in-all a big hassle and inconvenience for a one-person business like mine to deal with. I wish Apple manufactured a monitor of equivalent resolution and size. I would have purchased it instead.

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